Terrible service!! I will never come to this location again! The guy who took my order was cold…read more.. barely looked at me. And didn't ask my name for drink so it sat on the counter for 10 minutes. When I asked for whipped cream because it had dissolved by then she looked over at male cashier and snickered. Won't EVER come back to this location. The Starbucks in treble cove plaza is much better! Very friendly manager at that Starbucks.

I went to this Starbucks location and the employees kept messing up my order. The manager had…read morehorrible customer service. He was very rude and disrespectful. My daughter also found a piece of hair in pumpkin loaf bread. Her drink was nasty and watered down. This location is the worst location and they have horrible customer service and the employees don't know what they are doing.

This has become the best Dunks in the area. It used to be the worst, ignore the old reviews…read more Drive-through answers almost instantaneously, speak clearly and get the order right! Everyone seems happy to be there. Must be new management within the last year or two, good job!

Never has tea after 4pm but doesn't remove it from the menu. Advertising products you don't have…read moreshouldn't be allowed.

One of the nicest Starbucks I've visited in a while. Comfortable seating for many guest and even a…read morecozy fireplace to warm up to. Fast and friendly service is always a plus too. This seems to be a local hangout in Lexington. Be sure to check it out. Food selection is the standard Starbucks fare.

Ordered 2 venti shaken espressos. When we got them they were not full. My fiancé asked if they…read morecould remake it and was told "it's the machine that's how they come" and then went back after and asked for the drinks to be remade to be full for $15 worth of coffee. The barista basically spit in his face. Extremely disappointed with the service. Danny was the person who was "assisting" us.

It's fine, it's Starbucks. I was pretty tired and needed a midday pick me up so I got an iced black…read morecold brew. Took them 15 minutes to make my drink despite there being little to no line. Employees were socializing which I'm usually fine with but it shouldn't impact my drink coming out late :(

Bad employee in there they are lazy and don't do they job. Only one coffee wait almost 30 min. They…read morekeep walk around don't do shsssssss.

I have always loved this Dunkin! Was the first customer when it opened years ago. Rosemary, the…read moremanager and Sue were the best. The new owner, Sudhir, is extending the wonderful service I have always received. And Asma is also very kind. They gave me a Dunkin hat and lip gloss. It's nice to know a place where they know your name and what coffee you like!

Update: still a great location. As I mentioned before, avoid the Dunks down the street next to the…read moreDPW, if you want your order right, and great customer service, this is the location to go to. Rosemary and Nancy are wonderful employees and they will take great care of you.

this dd is the worst every single time without fail there's something wrong with my order. They…read morecan't take simple direction ever. Always something missing in my order. I use to work at a dd and it's really not hard at all. Everybody slow or something

Clean bathroom, speedy service. They were able to complete a large order for 20 interns in the…read moremorning with diligence and within ten minutes. Convenient location right off the turnpike in Burlington, but a bit hard to find as it is tucked away in the parking lot of shops/warehouses.