honestly best dunkin I've ever been too, super good air conditioning, super nice staff, quick food arrival, good music m, super clean atmosphere and tables, super comfy chairs. I recommend this dunkin to everyone, don't listen to those old grumpy reviews people leave!!! read more

The staff kept getting the order wrong twice, and it took 45 minutes for the food, I saw the food sitting on the counter, it's a fast food they make the food in like 45 seconds, instead it's taking 20 minutes, never going here again. Do yourself a favor and never going here again. There is a local business named "Moonakis" with better more competent staff and much better food, do yourself a favor and go there instead. read more

If there was a 5-star rating for incompetence this place would get 6 stars never in my life have I ever ordered anything from this place that was right ever! And it doesn't mater if you go in or go through the drive-thru it will be wrong somehow..I stopped going to this particular Dunks years ago because if it. But I was driving by and said what the hell I'll grab a large black coffee ...simple right? You'd think so..However when I went through the drive-thru and I have to tell the kid taking my order 3 times LARGE BLACK HOT COFFEE!!! I knew I was gonna be screwed and when I drove up to the window he's rapping and dancing like a fool my hope Of a hot coffee was out the window ..yup hot coffee alright with a huge hair hanging out of the cup and inside was Hazelnut extra cream even though it said hot large black coffee no sugar on the sticker.Come on people pull your shit together!! pouring coffee isn't brain surgery they need to seriously re evaluate the people they hire here. Needless to say I'm not gonna ever go back to that clown show !! I highly recommend you do the same read more

0 starts worst Dunkin' Donuts I've ever been to. I sat in the drive through for an hour just waiting for my mobile order. service is terrible do not come here read more

The employees are always kind, and I have never gotten a wrong order. Great location, and great drinks. Food comes out in a timely manner.

Horrible...I don't know why I ever come here....wait time is simply horrendous..I get it, staffing issues aside but Holy moly

Worst Dunkin Donuts ever! Every time we visit family on the Cape I make the mistake of coming to this Dunks. First, the service continues to get worst and worst while the wait time gets longer and longer. The staff never knows what they are doing and the coffee tastes like an ashtray. I need to stop coming here, please remind me the next time I check in around the Falmouth area! read more

Even the Managers don't change their gloves between using the cash register and making sandwiches. When I asked her to do so, she argued with me. She finally did but bad practice especially during flu season. read more

The employees are pleasant, but I swear they go out of their way to get your order wrong. As another reviewer said, no sugar means no sugar. They seem to have a problem with that in particular, for whatever reason. Really weird. read more

This is the best Dunkin'. I've never had an unpleasant interaction with any of the employees at the East Falmouth dunks. An enigma in the quick morning coffee world. Thanks fam. read more

I have used this place for the last time. Not once have they gotten an order right. No sugar means no sugar. WTF. DD coffee sux anyway. Aaarrrggghhh. read more

This place sucks. Period. I don't know why people keep coming back. To the manager: STOP HIRING INEXPERIENCED KIDS WHO CANT SPEAK ENGLISH!!! I went here 3 times over the course of a week and each time they managed to screw up our order despite several attempts to correct at the register. These foreign kids don't understand how to use the buttons on the register and certainly do not understand the menu. I think they are Russian. Our last server's name was Olena. Honestly, the mobile app has existed for years and these kids still don't know how to take orders and ddperks coupons properly As usual, this store has no reason to improve since they have a virtual monopoly on coffee in the area. And the parking situation is atrocious. Lines in the street, and nowhere to park. Can't believe the town allowed this kind of parking. It's dangerous and pure chaos. Dunkin donuts corporate, shame on you for allowing this kind of service from a franchise. read more

Thank you to the person who made my terrible sandwich it looks like some one took a chunk out of it I don't know who in there wright mind would send out food like that I don't mind waiting if some one messed up maybe your supervisor should star checking your food be for you give it to people read more

Dunkin' - Wtf - Donuts Near Me - Falmouth, Massachusetts

Horrible! How do you hire people that don't speak english and expect them to get your order right? 3 bucks for a coffee that's undrinkable. read more

Horrible. They only got 1/5 drink orders correct. They ran out of iced cups. We are drinking out of styrofoam cups with straws through the plastic hot lid. When asked about a drink the employee simply shook her head no, rather than explaining why they could not make the drink. read more

Have been doing business at this East Falmouth DD for some time and find this to be the most inefficient and extremely slow Dunkin Donuts I have ever visited. I go here simply because of its proximity to me but it is always a frustration. The young help seems to be changing weekly with some having difficulty even understanding the English language. Judging by all the negative reviews I am reading here, it is obvious that my experience is the norm for this location. Over 40 minutes, once I finally waddeed through the line, to get a box of Joe is simply unacceptable and when I asked to speak to a manager none could be found or at least the wait person did not know who it was. read more