Horrible Dunkin's. It's been bad for the 18 years I've lived here. Only like two people actually Our the correct amount of espresso in a macchiato. Most like to give me an 8$ cup of milk and ice. Awful!!! Sandwiches always cold. Cheese won't even melt. Never have good donuts. Just bad read more

Don't waste your time. It's too frustrating. You order an overpriced coffee and they skimp you at every corner. Didn't even offer a straw at the drive thru. 0/10 read more

You need to close, and allow another owner to represent the brand. First, the male working the window has no personality and is RUDE! I tried to tap my card, and said why isn't it working, and he got all huffy, saying it is asking for a tip, then changed the screen so I can tap. So, now we have to tip for them to just hand me my items through a window when they suck at their job?? . Don't get me wrong, I'll gladly tip for great service, but that isn't the case at this place. The drinks, especially the iced cappuccino, tastes like chocolate milk. They added some espresso and he handed it back to me and said nothing! He's been there awhile and I'm really surprised he's still got a job. They have no idea what their doing, but I'm supposed to tip? The DD nearby in Crystal River and Beverly hills, they're very consistent and friendly, and I gladly tip. When I'm in Dunnellon from now on it's Elianos. After today, Im so done. The place is a total dump! Id give no stars if I could. read more

Every day, 7 days/week, I go thru the DD drive thru & order THE EXACT SAME THING, and every day i can tell by which voice i hear on the intercom whether my order is going to get filled correctly at the window! THAT'S what i call consistency! read more

My drink was very under filled... over $5 for a small and the cup was just over half way full. Mostly foam not the actual drink. read more

Dunkin' - Under filling drinks - Donuts Near Me - Dunnellon, Florida

Absolutely disgusting service and people. Constantly disrespectful employees who are either children or just careless adults. Today's confrontation was due to an employee calling me retarded. I've now filed a police report with the establishment and contacted the owner due to their threatening and negligent employees behavior. read more

The poorly frosted strawberry with sprinkles were missing most of their frosting and all of their sprinkle. It made for an unappetizing donut considering it looks like someone dragged their finger through the frosting! This is the second time I have received substandard product. Two thumbs down read more

Dunkin' - No sprinkles and actual fingerprints in the frosting - Donuts Near Me - Dunnellon, Florida

Consistently terrible. Can't even cover all the bad experiences I've had here, I unfortunately it's the only Dunkin' in Dunellon. The employees act like your pulling teeth, if you ask them what syrups they have. The employees are rude all the time. You set at the window and wait for your food while listening to them talk crap about other customers, but you know they do it to you as well based off how they talk to you at the speaker. Skip this place if you can because they quality of your drinks and food will be low and the service is consistently rude/unhelpful. read more

The best Dunkin around? LOL..the ONLY dunkin around. It's dunkin, coffee and doughnuts. He liked his coffee, my tea was ok. His jelly filled doughnut had lots of jelly in it. That's all you can say about this place read more

Worst Dunkin' I've ever been to. Please don't waste your time. Lady made me stand in line for 15 min before telling me the lobby was closed. On top of that the product they are selling are horrible compared to other Dunkin' Donuts around the county. Dunnellon Dunkin you gotta step it up. read more

This Dunkin has gone way down in quality! The last 4 times I've gone for coffee they have screwed it up. Yesterday I specifically said "HOT-caramel coffee, cream no sugar" what I got - Iced coffee with cream, no sugar and no caramel. How? Why? if they are having this many issues with people listening and doing their job they need to find someone else to do the job. read more

Waited in line for 20 minutes With 3 cars ahead of us. Never got answered. Lobby was closed. Problem is we already ordered the coffee AND paid for it only to not get our coffee. Don't bother with this Dunkin. read more

told me that i can only apply one reward on my order which isn't true i work at a dunkin and i scan multiple rewards to redeem coffee and i never receive a receipt read more

This is the worst Dunkin' i've ever been to, they always take an insane amount of time, no matter the order size, and the food/drink either comes out wrong or just poorly made. They CONSTANTLY screw up my order. I always get the wrong order even when it's clearly printed for them. read more

Dunkin' - I ordered a multigrain thin today with cream cheese and got a sandwich instead. - Donuts Near Me - Dunnellon, Florida

Things have changed since Management has! It's been pleasant and they have had all of their supplies! The workers are pleasant :) they're all a joy to see every day read more

Horrible. Always takes takes forever, rude, and can't do things right!! I asked for a Boston Kreme donut and literally had no filling in it! Don't recommend. read more

Dunkin' - The filling in my donut - Donuts Near Me - Dunnellon, Florida

What an unpleasant experience. I should start out by saying that I live in Dunnellon and drive past this location at least once a day. This Wednesday morning at 6:49am none of the exterior or sign lights were on. It's still really dark outside and I ended up driving past... I'll chock that part up to my own stupidity, but upon entering the store and letting the cashier know, the only response we got was a laugh. This store was cold. I mean see your breath COLD. I'm not even remotely exaggerating. We ordered two drinks, a medium coffee and a large chai. After a few minutes we received our drinks and left the store. My husband's coffee was fine, but my chai tasted like milk. I swirled the cup around to loosen up any chai mix that might not have dissolved with no improvement. When I was finished with my drink and went to pour the remainder down the sink I found the inch of chai flavouring powder that was never stirred in at the bottom of my cup. Nice. read more

Dunkin' - Donuts Near Me - Dunnellon, Florida

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Lower review.... Things have changed. Staff has changed. They have girls with "tude".... I really get sick and tired of driving through the drive thru with my refill mug and having the girl #Anna not stir my mug. Today, I even had a brand new mug so she can't tell me it had something to do with germs. That is usually her excuse. When I asked her if she stirred the one inch bunch of sugar, she said, "I can get you a spoon." I said, "No thank you. I simply cannot stir my hot coffee while I'm driving." If she can find me a long is for me to stay right why can't she do it herself? How is it safe for a customer to drive open a hot beverage and stir coffee?? This is not the first time this has happened. I have repeatedly reported this to management. All that they keep saying is that they will talk to her. Well, I am fed up with the talking they need to do action. Put into policy a safety measure to that people do not have to stir the coffee in the drive thru. It is not safe to tell a customer to stir they're hot coffee while they're driving. Especially, when the customer point blank ask the employee if it's been done and to please do it. #LoyalCustomer This loyal customer is being pushed too far. I have spent so much money at this location and put in so many good referrals and reviews. It's the very least they could do. Also, no more attitudes and taking personal stuff to work. Other employees have really poor attitudes there and manager says that it's because person has " a lot going on at home." A person who posts and brags about your store so much (Me) should not be treated like poop more than Four times (by same two ladies).... Take some time off. Find a new job. Move on. Get help. But don't take it out on people who clearly just LOVE their refill coffee "light n sweet" Stirred" Now, I am upset.... Yes, I still had to remove price tag off of my new mug, stir my coffee because she did Not do it, and some spilled in my car & on me! #PostingDiva #FlauntNow PS: forwarding this to everyone!!!!! read more

Dunkin' - Yum, $4.99 now available in orange, hot pink, & royal blue. Refills at this location a $1.37. (with tax) #Dunkin #PostingDiva - Donuts Near Me - Dunnellon, Florida

i went to the drive through and this girl called my daughter a baby for no reason cause she had a bad day and that's none of her concern.

Depends when you go. I've been a few times and had some really bad experiences with some of the employees. Like SUPER RUDE. I don't order anything complicated and theres no reason to be rude. Sometimes they're out of everything which is odd but whatever . read more

I used to love this Dunkin but lately they are out of everything. How the heck do you run out of bagels at 8 AM?!?!

Every time i go to this location it's either extremely slow or they don't have donuts the baskin side is down. How are you all still open and you never have anything or everything's always broken. read more

I went to this dunkin donuts specifically for a banana split. The guy told me they had no hot fudge. I said that's ok, I don't want any fudge. I said I wanted three scoops of ice cream and he said he had never made a banana split before and disappeared and came back with fellow employee who said they have no bananas. Great. Complete waste of time because that was the only reason I went there. Today is Wed, I asked did they know when more bananas were coming in? She said Saturday. I bought a large hot coffee before leaving and after paying for it and looking at the cup, it looked like a medium size. I almost asked but they were done with me so I left. They were very rude the entire time. When I got home I compared the cup size to my other dunkin cups still at home and sure enough, he gave me a medium not a large. The ice cream selections did NOT look very appealing either. I will NOT be returning to this location. I will have to drive 20 min to crystal river baskin robbins hoping they will be able to make a simple banana split. read more

Terrible customer service lately! There always seems to be a nasty attitude from the cashier at the window. Today they forget our chicken sandwich so we had to turn around, then they serve us 'tis burnt sandwich. I don't see how you serve this to someone when you can see that it's clearly burnt. read more

Dunkin' - Donuts Near Me - Dunnellon, Florida

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Love this Dunkin'! Fast service and very friendly. Thank you so much! Wonderful selection of donuts. Great App too!

They are horrible. The machine was broke and they could not make a Latte. The sandwich I ordered was terrible. How can you mess up an egg, cheese, and sausage sandwich? Poor management. They will not see me again. Sad, because they use to make a great cup of coffee. read more

When I hit the corner the line was long and I can't believe how fast it whet, I was in line behind 7 cars and in less than 3 minutes I was out of there,. Really impressed this morning . The little gal at the window Krystal is very pleasant and always nice. Great job read more

We are new to the area of Dunellen. Have visited the Dunkin Donuts twice and both times the wait staff has been rude to us while ordering. Will be contacting owner. read more

I visited the Dunnellon, Florida Dunkin Donuts/Baskin Robbins store on two occasions while on vacation. On the first visit we went in for ice cream and the service poor to the extreme such as an employee not recommending products with a smirk and saying "I don't recommend that", the same employee suggested we not eat a certain ice cream as it "was not good". The store was unclean and not all products were available (the offer that if you buy two scoops you get a fresh-baked waffle cone, sorry none available). The containers holding the ice cream was bent out-of-shape and some ice cream had gone bad. The second visit was for donuts, which were stale when we purchased them and had a very limited quantity of product available. Overall, a one-star review is greater than this store deserves. read more

Service was really good, but the donuts and coffee were sad. The iced coffee didn't have the sugar melted and the chocolate creme filled donuts hardly had any filling in them. There was barely a bite of filling in each donut. Waste of money. read more

Love this place. Good hangout. The staff is chill and hilarious, sometimes stern (in a funny way- but then what isn't in dunnellon) so make them laugh and you'll get great service. Of course the food is great because its donuts and ice cream with plenty of selection. read more

I thought I would give it another try, what mistake. I know you don't have to be a college educated but when you ask for double toasted with butter and get a smart mouth guy that can't even read toast and butter and when asked if it was done and his answer to me it's toasted enough. Believe me my 9 yr old granddaughter could do a better job and love her job. read more

I have to say, this location was horrible for a while, (incorrect orders, out of items, long waits, always asked to pull forward)but they have come a long way. The staff is super friendly, my coffee is always right, they seem to have a bigger munchkin selection most days than before. Huge improvement!!! The Baskin Robbin side still needs work. Have taken my son twice in two weeks for a banana split and they had no bananas, then they didn't have waffle cones or bowls either each time as our backup. read more

Moved to the area of Dunnellon FL and have gone to this Dunkin now twice. I am an avid Dunkin and extremely disappointed. Sunday I was informed that to get a coffee refill that I MUST have a specific Dunkin cup. I questioned the drive thru person and she stated this was a new policy. I stated my Tervis cup is the same size as the Tervis Dunkin cup and did have a Dunkin cup but the interior cracked leaking coffee into the thermos space. Female staff member would not relent. I use this same cup at other Dunkins with no problem. Previous time I was told they do not give senior discounts. I have Dunkin daily and the ones in Clermont, Minneola and Ocala all are awesome. This one in Dunnellon that is close to home lost my business. When I buy my next Dunkin cup - be assured it will not be from them since they are trying to force you to buy their cup and increase their own franchise sales. read more

I have NEVER had any problem with the staff. The coffee itself runs good for awhile , then it seems to have a off day of two. Paying over $5 for two cups of coffee the coffee should always be 100% Dunkin Donuts coffee like all the other ones in the country. I hope they get back on track tomorrow as I like a good cup of Java to start my day.. read more