Decided today to give this location 1 more try this morning. I figured it wouldn't take long to grab a bacon/egg/cheese wrap to go ‍ Wrong again!! After standing there for almost a half hour, I finally asked if they had a wrap back there and woman hollers back in a smart ass tone and cocky look on her face , " any wraps back there?" Nope!?! So, @ least a young tall guy apologized and I finally got my little wrap after 40 minutes. So, again; slower than death and poorly managed location!! Way late for work read more

I got in drive-thru line at 1:50PM and did not get to the window until 3:00PM. I've never stood in a Dunkin line for over an a hour in my life. It's coffee and microwave food! How does that take so long? When i got to the window, I've realized that there is no hustle in these people what so ever. Everything they do is slow, even the way they walk. For some reason everyone in Haines city and Davenport is Slow and i just can't get used to it read more

The food here is consistent. I usually get a sausage, egg and cheese wrap, hash browns and coffee. Always very good. Service is sometimes a bit slow but considering this location is always busy they do a good job. This location was upgraded recently and is very nice. read more

Dunkin' - Dash for coffee. - Donuts Near Me - Davenport, Florida

An always busy location that while small and humble, delivers the expected standard for the doughnut chain. I cannot remember a time we passed this spot and didn't see a line, but the staff consistently keeps the line moving and customers happy. Behind the counter you'll see the expected donuts and coffee offerings you'd find at any sister locations for the chain. They do run out of popular items during peak times like holidays, so if you crave a specific type you should get there early. Overall: A Busy, but efficient and solid service! read more

Staff was fast and friendly and served exactly what I ordered. My only disappointment is that they don't carry the apple spice donut or apple crumb donut. My dog loved the sausage patty. They sell tons of gadgets. read more

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I am a long-time customer and fan of Dunkin'. In fact, I have been coming to Dunkin' as far back as when they were called Dunkin' Donuts, lol. Regardless of what you want to call this iconic business, you really cannot go wrong. Dunkin' has grown considerably since Bill Rosenberg opened the first location in Quincy, Massachusetts back in 1950. The company has since expanded to somewhere around thirteen thousand locations in over forty countries. I would say that Dunkin' is best known for their donuts (though if you would like, you can spell it doughnuts) and coffee, though my go-to here is neither. My usual order at a Dunkin' is probably their bagels with cream cheese. While I would never say that Dunkin' has the best bagels with cream cheese (I grew up in New Jersey and I know great bagels), they are pretty good, especially when you consider that the bagels are coming from a global chain. I have often used Dunkin' (or if you prefer, Dunkin' Donuts) as a co-conspirator in bringing a culinary bribe of coffee and donuts to early morning meetings. There is nothing like some coffee and donuts to help inspire a bit more attention and maybe the wisp of a smile upon the tired faces of the various teams that I am meeting with. Whatever you choose to go with, you cannot go wrong with anything that you order at Dunkin'. Overall, I will give this location five stars and they definitely have my recommendation. read more

Unbelievably disgusted in this dunkin. STRAIGHT DISRESPECT from staff AND MANAGEMENT. WHO REFUSES TO RETURN CALLS TO EVEN ADDRESS THESE PROBLEMS.. NO. ONE CARES HERE. My coffee has been FREE NEARLY EVERY TIME I COME BECAUSE THEY MESS UP MY ORDER.REPORTED ON THE APP.YOU WILL GET POINTS FOR A FREE COFFEE. No one pays attention to the front counter on the inside. I was left waiting for at least ten minutes patiently while everyone at least ten people laughed and talked. Managers are going to sit down with regulars as Im still waiting... everyone in the building has seen me then ignored me! Their lazy at making the coffee. Either messy cups with coffee dripping off the lid OR.. MAKE SURE THEY STIR MY LATTE Update! They really hung the phone up on me over and over because they didn't want to give me their name or a manager to fix my order read more

Service is SO SLOW and most staff playing on their phones and listening to music. I waited 20 minutes for food while being the only customer in the lobby. 5 employees working, 3 playing on their phones. Terrible service! Poorly managed read more

Got there and waiting to get attended too. There was a group in front but after they gotten taken care of, i was left unattended. I went up asked for help and no one tried. They ignored me. So i ordered at the kiosk got my order and the shake was bad! My friend got sick to the stomach and almost went to the hospital! There was only one girl basically working. The one who gave me my bacon. But im not sure if she also made my shake! Could improve on staff training mostly 5-10 rule so that people do feel that they are intruding when going into Dunkin' Donuts! read more

This location seems to be busy all the time, especially the drive thru. We have no complaints when it comes to the friendly staff at the window, and the 25 chocolate munchkins are quite hard to mess up. As long as we can continue to get that order without issue, we will continue to come back for our kids favorite donuts. read more

We placed a mobile order at 10:20 and didn't receive our food until 11:32. Despite checking in multiple times, we were repeatedly told, "one second," with no real update on our order. At one point, a staff member even told me, "I can't deal with this right now." Meanwhile, other orders were being fulfilled ahead of ours. It was clear that our order was either lost or the staff was overwhelmed and unable to keep up. We only got our food after my husband said we needed a refund. Extremely disappointing experience. read more

I ordered the 6$ meal deal. Barely any hashbrowns, my coffee was very sour and i asked for it to be very sweetened. AND they forgot my straw, and added no napkins. They also forgot to give me my receipt... I am very disappointed, i'm sad. I look forward to my hashbrowns and sweet sugary coffee i can gulp down with a STRAW to keep me awake through these long winter days. but no.. i was let down. I downloaded yelp just to cry out my worries about this. You let a faithful customer down... read more

I have been to this location several times both through the drive thru and inside the store. The staff is rude, they have the most miserable looks on their faces the entire time, and even when you are super polite and thankful to them they talk to you as if you are a nuisance and they are doing you a favor. The food is alright but they manage to overcook it sometimes and don't follow directions with coffee orders. I need to try to other location near I-4 to see if it is any better than this place. read more

This Dunkin is the best Dunkin I've ever went too, the staff is so friendly and welcoming whilst the food is always fresh and delivered hastily. And the scenery of the place is astounding with all the posters and seat arrangements they make all the time. New posters and new items almost every month!! And every single time I walk into this establishment one of the employees is always cleaning and making sure the store is spotless. Thank you Dunkin! read more

As a Customer of over 3yrs- it would be nice for you to update Website and even your Corporate Partners that you are closed for construction. The fact that I paid for my order on 06/16 and pulled up to a closed store and did not receive my order; then have to generate a case# to get my $8.42 refunded on a gift card is ridiculous. I applaud enhancement and in the age of technology you can updated Mobile Apps and even your website in seconds ; both are showing OPEN . Do better... read more

My Pup ad I love visiting Dunkin. However, this location seems to have a difficult time on efficiency and accurate orders. Once, I ordered an Iced Matcha with oat milk. The barista asked if I said sugar added, to which I responded NO. Upon receiving my beverage, added sugar filled the bottom of my cup. Another time, my husband an I arrived in the drive through at 2pm and waiting 2 minutes before pulling up to the window, only to find the staff on their cellular not paying attention. Now, when everyone is working well together you will receive great service, though your food and beverages may not be 100% read more

went here just for a matcha, after ordering and waiting a bit they told me there were out. they recommended a spark'd drink instead and it is AWFUL, tastes like day old carbonated water read more

I ordered a large iced coffee at the drive-through, they handed me a medium. I gave it back and explained I ordered and paid for a large. Then watched her pour my coffee into a large cup, and then fill it up with ice. When I asked her, I just get more ice she replied that's what they told me to do. Well, maybe they didn't know I was watching.. read more

Staff really seems put out by your presence there as if you're ordering interrupted their day instead of was a part of their day. Also, I've spent over $200 on mochas there in the last four weeks. They always gave me a pup cup for the dog, today they told me they're going to charge me going forward there's just no reason to go here anymore when Starbucks is right down the road. read more

Somehow, I made it from Los Angeles to Orlando without sleeping on the plane, got through the Orlando airport, picked up a rental car and got as far as Davenport before starting to realize that I was having trouble keeping my eyes open. Here's a billboard for Dunkin and so a mile later, I dodged the Highway 27 traffic coming north and got into the parking lot. This DD has a drive through but I did the walk inside thing. It makes it easier to choose donuts and to make sure that they put a couple of ice cubes in my hot coffee. The coffee was good, the chocolate donut was good, the turkey sausage breakfast sandwich was good. This DD is A-OK. Better perhaps if the traffic going north on Highway 27 isn't a concern. read more

Dunkin' - Dunkin Donuts in Davenport FL - Donuts Near Me - Davenport, Florida

Friendly staff this establishment is located in the WEBB center next to the Goat Milk Fudge, homemade candies the entire center is owned by the Webb's. The connecting store has so souvenirs, candies, cheeses, goat milk items, ice cream just a unique place to stop & shop. read more

Dunkin' - Family owner - Donuts Near Me - Davenport, Florida

Friendly service, the girls are patient with us old folks trying to use the APP!! It feels so free to be ourselves!!

They suckkkkkkkkk!!!! They can't make an iced coffee to save their lives. Also, super rude. I always some how get the same rude girl at the drive thru window. She seems like she hates her job and she probably shouldn't be the one managing the drive thru window at all. God forbid you ask for some more sugar. Sheshhhhhhh! Put her in the back to where she doesn't have to deal with costumers. (Morning shift) read more

Why oh why do I keep coming here? It disappoints me constantly. I love a Dunkin Donuts chai latte. A chai latte costs 40% less at Dunkin than Starbucks and then location is 1 minute from my job. That being said, this place is terrible. The donuts here are dry. If you want good donuts go to DK in Haines City. I never order donuts from here. Secondly, as much as I love the chai latte they are very inconsistent here. Today, their steamer was broken. It was broken about a month or two ago as well, so no hot drinks. On many occasions I've had to sent my chai back because the cup was literally half empty. It is a chai, not a coffee. You don't need to leave room for me to add milk or sugar. It already has both. Sometimes over half the cup is foam. Again, it is a chai latte, not a chai cappuccino. Latte means little foam. Cappuccino means lots of foam. Moral of the story, a chai latte should be full. In addition, I have had occasions where the chai was not hot. I've had occasion where it wasn't mixed and there were chunks of powder in the cup, and several times the cup was handed to me where the drink had spilled all over the cup. Finally, the customer service is lacking. An employee actually tried to tell me there are supposed to be chunks of powder in my chai. Really?! It is also really slow and inefficient. Despite its convenience I've pretty much given up on this place. read more

Dunkin' - Another 1/2 empty chai latte - Donuts Near Me - Davenport, Florida

Not sure why this location is open 24 hours if nothing is available during the evening... staff is also incredibly rude. The girl taking orders at night has a nasty attitude. I'd consider management maybe reevaluate the people they've hired because they clearly don't care for their job. read more

Worst Dunkin ever! Maybe if they take the ear buds out you won't f up my order or try to charge me twice without giving me my food.

I had the worst experience of my life here. I've never been this humiliated and after reading the reviews I should've kept driving to the location further up on 27 by Posner Park. The lady taking orders at the drive thru couldn't hear my order but instead of asking me to pull up to the window nicely she made up her own order with coconut, I'm allergic to coconut I was not going to take something I can't drink. I asked Betzaida to please give me the coffee I asked for the one on the picture *signature white chocolate latte and she lost her senses. She began screaming hysterically as she slammed the window and kept yelling in Spanish. This is NOT ok I understand they are short staffed but Mufassa needs to put order. I requested a refund im not coming here ever again. read more

To the rescue with a 5 star review. Fast and friendly drive-thru service when I was in need of a long overdue espresso. Like most Dunkin's, this location interprets "espresso" to mean "double espresso," which is just fine by me. Plenty of parking if I had any motivation to park and go inside. read more

This specific location always don't tell the customers when they are out of certain ingredients and try to use some other type of replacement ingredient, which ends up changing the flavor of the original product intended to be purchase, this is not the first, second third or fourth time that this happens to me. Just not right. i've been to other locations where they do ask you if you still want the product. read more

Hit or miss. This is the second most frequent Dunkin I visit and its either really really good, or really really disappointing. I've noticed that the morning is usually when my order gets messed up or the speed of service is just very slow. I think there's just some inconsistencies with following the recipes or online order instructions for drinks at this location. Sometimes it's spot on and the service is friendly but it's really in the middle for me at this point. read more

This was the rudest Dunkin' Donuts I have ever been to. It started at the drive thru when they went to take my order and ended at the drive thru window when the lady wouldn't reach out her window and hand me my coffee. She actually told me to open the door and started yelling at me. When I called to speak to the manager they answered the phone and then hung up. Don't expect any happy people to be working at this place for your 730 coffee run. They obviously need retraining on customer service! read more

Every time my husband and I come here it's slow bad service and they never have anything in stock - managers get on it. I tried to get cinnamon munchkins - donut fries - or waffle chicken tenders. None they had - normally it's a hit n miss also w corn muffins here. Today the GM offered me fresh munchkins fresh - he said they do offer donut fries but they are not popular - maybe because you never have them no one can order these. Spoke to the manager nice guy - but some things at this location need help. He gave me free coffee and fresh munchkins but his team needs to pick up the slack - can you image what they do when he is not around ‍ read more

Delivery is a great option. Coffees are always fantastic, located very convenient as well. This place became my everyday spot

How do I give out negative stars? Because this location deserves ten of them. Customer Service? horrible. Accuracy of order? Horrible. Attitude from the employees? Horrible. I can feel the hate for their jobs, fire them all and hire people who actually enjoy working with customers and know how to deliver great service. If someone places an order on the app, and let's you know at the intercom "pick up" - a quick look at that order will be helpful not only to you, but the person who just spent money if an item is not available. While still at the menu, this gives them access to easily see what we can swap the unavailable item with. Common sense. Also, if you know an item is unavailable, not sure if all locations have access to this, mark it as UNAVAILABLE ON THE APP!! Also, there is no need for back and forth arguments, if you do not know how to handle certain situations or easily become offended because we are asking questions such as "refunds/changing order" maybe the window is not the best for this employee, have them in the back making food. read more

This is THEE slowest Dunkin' Donuts I have EVER been to. Yesterday was a prime example. It took 30 minutes to get a half doz donuts and 2 for 5 croissants -- they parked me outside to wait on the croissants and after 4 customers got their food I went inside . They forgot about me!!!!!!!! One star is too much for all the time I have wasted waiting at this location . read more

This morning I did a mobile order 20 minutes before I got to the restaurant when I got there the drinks were ready I took them out to my hubs.I went back in the munchkins were done so I just stood there waiting .I along with a packed waiting area of customers watched as 1 guy made sandwiches and 4 ladies giggled,talking and showing things off phone. The lady beside me was getting upset and asked about her order and I looked at her and said I did my mobile order 30 minutes ago and have been standing here longer than you ! They gave her order and I said I'm just waiting on sandwiches??? The employee looked at me and said I asked you if you had a mobile order first of all don't freaking lie the only one that spoke to me was the young man 2nd I have been standing there 15 minutes and now you want to tell me that you don't have that bagel and you need a substitute I looked at her and said you were to busy chatting and on that phone to even let me know all 4 of you .I would be ashamed if there was a manager on duty this morning after the way they ignored the customers!!! read more

This is the WORST DD there's not a day that I get my drink ask for less ice and once I take out all the ice this is actually what I'm paying for ICE. This drink is from today without taking one sip I took all the ice out and this is what I got. read more

Dunkin' - Iced Vanilla Chaì latte w/almond milk less ice - Donuts Near Me - Davenport, Florida

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Stopped for coffee this morning. This was the worst DD coffee we have ever had by far. Undrinkable.

This place is terrible. I understand that Dunkin has mediocre donuts at best, but their quality is even worse than that now. I don't know what they're doing, but their donuts are now horrible. I am working nearby, so I have tried them two weeks in a row. Both times I have had to throw the donuts away, they are so bad. Last time I ordered the glazed, which have changed completely. Stale and they don't even have holes in them any longer. This time, I sat in the line forever and then ordered Boston cream, only to get to the window and be told that they were out of them. The young lady at the window then had the nerve to ask me what my problem was! I reluctantly ordered chocolate glazed, thinking I was getting boat light frosted ones, only to be handed the heavy cake ones. They were dry and like eating a rock. What a waste of money. Avoid this place at all costs! read more

What a s##t show this morning. We ordered using the mobile app and it still took 20 minutes. I went inside to pick up because we sat in the drive thru over 10 minutes. When inside there was a group of people waiting (and mostly for drinks). The delay was not for lack of staff as you might think it was for lack of direction by the manager. This is not "fast" food but will say they got two stars because the breakfast sandwich was good - although our coffee order not right. Make sure you have time if you come here in the morning read more