Been here twice in the past two weeks and each time has been a giant waste of time and money. This most recent experience I waited in the drive through to tell them my order for over 15 minutes. There was only 1 car ahead of me the entire time. When I finally got to the window, there was zero sense of urgency from some of the staff. This place is a joke. read more

I ordered glazed munchkins, double chocolate donuts, chocolate donuts with sprinkles, and a tornado sparked energy drink. The service was quick and food was to die for. read more

If I could give zero stars, I would, I ordered a cookie butter latte with oat milk and he gave me a cookie butter latte with regular milk and when I confronted him, he literally cursed in front of me and gave me a horrible attitude once he gave me my drink back bad customer service don't go here. read more

Woman's bathroom needs remodel. Floor sticky! Disappointed in cleaning of bathroom. Water leaking from toilet

Service is TERRIBLE!! Walked in with two friends and was not helped for TEN MINUTES. Then we finally ordered, and my coffee was wrong, but the food was okay. Very dissatisfied with this visit. read more

This is my favorite DD, it is close to work and I really look forward to my favorites which include a hot Latte! Unfortunately the steamer has been broken for over a month so I have been disappointed. I feel worse for the gal working because she has to tell everyone in line the bad news. They have had only one staff person there the past couple of times I have rolled through here. This is a great Location on a very busy street. I hope they are able to re-staff soon and get their house in order. read more

Donuts are disgusting and not fresh. Donut frosting tasting disgusting I threw the whole order away. Will never eat here again.

It's great! This Dunkin deserve 5 starts. The place is always clean, lots of the merchandise is available and organized, and the stuff are very friendly. I like this one more than the other two locations in QC. Plenty of rooms to visit friends, read books, and studying etc. read more

Dunkin' - chairs and tables in a restaurant - Donuts Near Me - Davenport, Iowa

What happened to the DONUTS? Is this a box outlet? Donuts made elsewhere and shipped in?? Bought some today, at 8:30 a.m. NOT fresh. They used to melt in your mouth. read more

Service sucks! Staff has major attitude issues! Staff acts like they dont want to be there. Only Drive thru is open so line is ridiculously long. To get one drink expect to wait at the window for at least ten minutes. Service is so poor! Wont be returning anytime soon. read more

went to dunkin this morning at 7:30am, i ordered their new churro coffee as well as a sandwhich for my partner and some of the brekafast potatoes, the service was great and the lady at the window smiled and told me the price of my order before taking my card which i appreciated. my potatoes were cold and soggy which wasnt a big deal they mostly always are and it was quite busy, but my coffee was definitely not almond milk, i have a lactose intolerance and the coffee came with whip cream(i shouldve specified but its okay because i removed it), i attempted to enjoy my coffee but before i was able to finish even half of it, the symptoms kicked in causing me to puke up my coffee and potatoes which was disgusting. one thing that can make service better is to adhere to the order people place, veganism aside some people who order dairy alternative do so because they physically cant have dairy. read more

First, let me say, I am a Dunkins Fanatic. I love the brand and I love the coffee. This location is the WORST I have encountered. On my first visit, there was only on person working the counter at 7:10 A.M. There were two customers ahead of me. The clerk screwed up the order of customers 1. The second person ordered a box of Joe, and the place came to a halt emptying coffee pots. Finally, when I ordered a large iced and a large hot, both with extra cream, I received one hot coffee black, with sugar and a large iced with barely any cream. because the ordeal started at 7:10 and I received my coffees at 7:28 (with two people ahead of me) Like a fool, I went back today (see the Dunkin's Fanatic comment) and NO ONE was working the counter, but the drive through clerk took my order in between drive thru orders. She was very nice and I felt bad for her. It is too bad this location is giving DD such a bad reputation read more

my drink wasn't filled to the top. barely any popping boba. should've gone to a different dunkin. very disappointed read more

Dunkin' - my drink - Donuts Near Me - Davenport, Iowa

First time I came here, they told me they didn't have coffee, donuts, or food. Not quite sure why they were even open?! Today, I come here and I've been in the drive through for almost 30 minutes! There were 4 cars ahead of me. This is absolutely how to NOT run a business. I tried calling the stores phone number and no answer. read more

Bad, bad, bad... Went to this Dunkin location Saturday morning 5/15/2021. 5 vehicles in line. 15 minutes just to get to the intercom. Waited 2-3 minutes to get someone to ask what I wanted one at the intercom. Ordered an iced coffee, no problem. Started to order sandwich and was told "I'm not serving hot food". (All I really wanted was a hot sandwich) at this point I thought that I would cancel my order and go someplace else but, I had no way to get out of line to leave. Trapped like a rat. I waited another 10 minutes to get to the window. (25 + minutes in line now, if you're counting... For a $3.50 order) I asked the clerk her name (Leeann) and suggested to her she should post a sign to let people know they're not serving hot food so they wouldn't have their expectations blasted after waiting in line. She got "pissy" and said she's short staffed and walked away from the window. I understand that it's hard to find "good" employees but... If she's management and has this attitude with customers who, by the way, pay her wages by buying products, then I understand why she's short staffed. I wouldn't work for her... (Though I'd like to be her boss... She'd be looking for employment elsewhere.) Other than my morning starting off so crappie, it was a nice day, if you like rain. read more

I will be honest sometimes I go here and the food is great but the majority of the time they mess up my order in some way. Giving me the wrong stuff, burning my food, etc. disappointing. read more

if i could give 7 stars i would. fastest drive thru and nicest staff. drove 4 hours from omaha to cheesey cow for mac and ended up stopping at dunkin' before heading home, was greeted by a kind face, we were even surprised by a dozen free donuts!!! we didn't catch the name of the girl working the drive thru but she looked like an Audrey and had glasses, please give her anything she wants!! she was the best! (was working at exactly 6:22 pm saturday may 23 2020) ‍ read more

Dunkin' - the donuts (they were free) - Donuts Near Me - Davenport, Iowa

We LOVE Dunkin and frequent them everywhere we travel. But this one... woah!!! Waited 30 minutes in line for 2 coffees!!!! There were 4 ladies inside that we could see, no one was moving very fast. When we got to the window we could see our coffees sitting on the counter. The lady collected our money then closed the window. We waited another 3-4 minutes then asked if we could get our order. The lady was so rude and just told us she "was training"! No apology!!!! Worst Dunkin experience ever!!!!! read more

This location is particularly awful, no one has any urgency, the restaurant is always closed, So you have to sit in a ridiculously long drive through line. On those occasions where there are only two cars in line, you still wait 20 minutes because they're lazy. I honestly don't know how they're still in business. read more

After more than 2 weeks of trying to get a refund for a mistake they made in the store on 53rd. , it is still unresolved. I spoke to and emailed Missy J and I guess they do not want my business. There are other places to buy donuts so I see no reason to continue to waste my time. I had even emailed the owner, Soni. I wonder how many didn't bother to try to get errors fixed and just decided to shop somewhere else. Disappointed, Linda read more

I understand with COVID and everything putting the cream cheese into the cup but giving us this dirty cup... we went last week to a different one and got the little single serving cups but this just look gross old coffee on it as well read more

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Terrible service. I was in line at the drive thru for 15 minutes this morning just to get a cup of coffee. Once you're in line you are trapped & can't leave due to the way the drive thru is set up. Not sure why they can't have a complicated order move up while so other orders can be taken care of??? I won't be going back. read more

I just stopped by (1030 11/11/2021) to get my Veterans Day doughnut and the lady on the mic at drive-thru just told me theyre not honoring Veterans Day. read more

I am a regular at this location. There are a few stellar employees here who are quick and accurate and are very kind (their kindness is the reason I frequent this location). These ladies could be doing better than working at DD and I would hire them in a heartbeat if I had a business to staff. The others are rude and slow. I can tell from the other side of the counter that their attitudes drag everyone else down. Sometimes I have problems with the consistency in the amount of milk in my iced coffee but on the whole I love this place. read more

I would suggest you get here soon as there is no way this place will be open in a year. Today when ordering they could hear you but you couldn't hear them. No coffee as steamer was broken and 30 minutes in line with only half of the donuts ordered available. Probably because only 2 were working. Sadly this is the way it has been on two previous occasions. Last time I ever go there and will make sure my friends know about this place as well. read more

Terrible! We tried to get coffee here at 2pm on a Saturday. Pulled up to the drive through and the person said it would be a few minutes that they were changing out the registers. We thought it would be 2-3 minutes. Over 15 minutes later and still nothing. We asked over the loud speaker how much longer. We were told we still need to get the drawer counted down and you can leave if you don't want to wait. By this time there was now 5-6 cars behind us. When we went to leave there was a person at the window also waiting. Stay away from this one. read more

I don't mind this Dunkin location. Drive thru can be a little slow, but I've always received pleasant service inside and through the drive. I only get doughnuts here, their coffee is too strong for my tastes and the cold coffees usually have way too much sugar. The doughnuts are good for a stop that's not out of my way. read more

Dunkin' - the front of a dunkin donuts store - Donuts Near Me - Davenport, Iowa

Ordered donuts and coffee to be delivered through GrubHub to a family with a 4 year old going through chemo and the driver tried so hard to fulfill our order and instead the gal at the store was so rude to the driver, refused to look at the receipt, and just kept denying her saying she didn't get the order. This location also doesn't accept phone calls. Highly disappointed that a place would treat people that way this worker treated 2 of our GrubHub order drivers. Be nice - you never know what people are going through. read more

This location has the WORST service and rudest people working! Every time I've been in there they never have any donuts beside boaton cream and some powdered donut holes. The man said to me "what you see is what you get this is all we have" and literally turned around and walked away. I will never be back there again! Ever. read more

Waited for 15 minutes in drive thru to have a VERY rude girl, Leann, tell us they aren't serving hot food. There was no place to get out of line so had to wait another 10 minutes to leave. Won't be back.... read more

I started a delivery from Dunkin' to deliver something for my husband on Valentine's Day. I ordered through DoorDash and after 30 minutes, my order still said " waiting for confirmation from Dunkin' " Needless to say, I did not want to wait any longer than that just to CONFIRM my order, let alone deliver it. I can't imagine they would be so busy at 3:20 pm that they didn't receive or notice my order. Now I have to wait 5-7 days for a refund. I will never be ordering from here again!! This has not been my first horrible experience at this location and I guess I should have learned my lesson the first time! read more

Horrible service. Why are they not open inside? I traveled through states and this was the only business not open. Thirty minutes to get some donuts Forget it. I will go to a gas station. read more

It's a toss up...when they screw up my order I get free food and drinks cuz apparently Iowa laws forbids them from taking back the order. So far, free small coffee and 6 free sandwiches. They also don't pay attention to the On The Go orders cuz the receipts are printed on a different printer and no one bothers to look at it. read more

Great coffee, fresh food. Drive thru is a little slow. Also, don't do the mobile ordering - it will not be ready when you get there and they will have no idea what you are talking about! The people who work there are always very nice. read more

Stopped in the drive thru this morning for a plain cup of coffee. Pulled up to the window and waited five minutes before anyone even greeted me or took my money. Three workers just walking around in there ignoring me like they had no sense of urgency. How hard is it to pour a cup of coffee and take some money? Ridiculous. read more

I go here at night and I've experienced nothing but positives from the workers. Very friendly, helpful, and they make good conversation. While I don't go during the busy time of day, I am rating what I have experienced and the time that I usually go. read more

For one, apparently they have only a part of the menu that's online, so actually ordering is a matter of compromise. In fact, much of the onboard menu display's items have handwritten items as substitutions taped over. Second, the wait time is abysmal--I was in a drive thru line of two and two sandwiches, two donuts, and an iced tea took ten minutes. One staff member was polite, the rest ambivalent. Worst, every encounter has gotten worse than the last. Kind of unfortunate--it's a missed opportunity to have a good Dunkin' location on the Iowa side. read more

Don't visit here often, but went today for breakfast and the service was terrible. Very rude. Cashier didn't even know the menu. She took our order, then walked away as I was paying. When food was done she threw it on counter and didn't say anything. Will NOT go back. Luckily there is another location in Davenport so may try that one next time. read more

Ok I know this is a chain coffee shop. This was my first visit to this new location. I was very happy with the drive through service. Very friendly and competent. Person at window was friendly as well and coffee was great. read more

Where to even begin? My husband and I were thrilled that we found a Dunkin while running errands on very little sleep, but the experience was almost more frustrating than needing the caffeine. The drive through was slow getting on the speaker to take our order, then the employee was even slower following alone with what we were ordering. We ordered extra large hot coffees, and she felt the need to inject her thoughts on the order "Wow, 10 sweetners?". She told us things like, "you know, caramel is sweet" and had a snotty attitude overall. If I could give less than 1 star, I would. read more