You can usually find me working into the early hours of the morning at any of the Dunkin' Donut locations around Canton and this is by far the best one! Toni and Savannah are always busy buzzing around getting things ready for the morning rush, yet always take the initiative to be extremely conscientious of their late customers.Truly, the epitome of customer service and what every manager should strive to recognize and desire in their employees. Solely based on my experience and interaction with Toni and Savannah, I foresee becoming an avid custom and look forward to coming back. read more

Worker at drive thru was very rude and very disrespectful. Also,the munchkins were EXTREMELY stale. I DO NOT RECOMMEND!!!!!!

Was only forced to pull through this dunkin bc the Starbucks was closed, the need to get someone else on the drive through speaker bc this girl has a nasty attitude for no reason. I asked if they have vanilla cold foam and she snaps back with a "no" , okayy i ask if they have ANY cold foam girl goes "yeah we have the regular one " girl what is regular cold foam thats VANILLA but okay i pull around and get my drink and look up to tell her to have a good rest of her night because she clearly needs it and the window just gets slammed in my face. Drink was gross too but i had somewhere to be i could not sit there and play w these little girls. Crazy business. read more

Sunday morning. Went through the drive thru. Fast, efficient service. Ordered a breakfast sandwich. Nice and hot and tasty! Thanks! read more

I placed a mobile order at 8:04 am and arrived about 8 min after; granted there's a small line/traffic. When i got to intercom, the supervisor, I'm guessing, had a friendly greeting, but as soon as i said "i have a mobile pickup for" her tone changed and her energy shifted to "you can pull around" i was friendly to her. I do not know her. I'm not sure what the issue is here but I don't want to assume discrimination but at that moment i thought she was rude. I give grace and understand everyone has their days, but it doesn't excuse bad service. I get to the window and she doesn't greet me she hands me my drink with a fake smile and i say have a great day she's silent. Again, i was going to brush it off, but i when i looked at my drink i thought i forgot to add cold foam bc there wasn't any. When i got home i checked my receipt and saw cold foam and gave them a call and asked for the manager. It was her that answered. I explained to her Idk if it was on purpose but all i saw was a speck of cold foam; that's the only reason i knew it had disappeared. She then argued that she would watch the cameras first before deciding to refund me and that that would be later. I said as a Customer if I'm not satisfied and asking for a refund it's your responsibility. She then says you can come later. Stays silent on the phone again and before i could ask what time she hung up the phone i castled back and Dixie answered the phone and tried to excuse to mangers behavior by saying it's busy. I then told her I'm a grown woman i can tell they are young yet have no respect for anyone. I normally don't ask for a refund burger artist was so bad she needs to be fired. This seems to be a normal occurrence but the ran into the wrong one. I will hold them accountable. You don't hang up on a customer face specially when the drink isn't up to the standard. So sad this younger generation has no good customer service and their attitude sucks. She felt like she don't owe anyone an apology because she's a manager but she needs to humble herself. When you get a higher position, then comes a higher level of expectation and responsibility. You are setting a bad example for those that are your coworkers. This is why a young person should not be a manager unless they actually represent professionalism, good character and personable traits. If you are not a people person find a new job. And then if you do complain, you have to worry if your food will be messed with. Shows how these kids are being raised read more

Simply just rude, i come here on my break at work to get a drink or snack and today i came and got what i usually get "ice tea lemonade" with shots of blueberry flavoring. i ordered through the drive through and when i got to the window they gave me the wrong drink which was just a lemonade and i told the girl that it was wrong and that i wanted an ice tea lemonade and she said okay but she comes back with just a tea and a shot of blueberry and i explained what i had ordered and she said "oh we don't have that".... i literally ordered it two days ago but anyways, i go in and i say excuse me very nicely and explained to a different girl what happened and asked if she could remake my drink, she ignored me at first and then rolled her eyes and was just having an attitude i had asked for light ice and she's just jerking the cup around and huffing and puffing and then when she give me my drink WHICH IS STILL WRONG she said with the snarkiest tone "most people call it an arnold palmer maybe try that next time" when it's literally called an iced tea lemonade on the app. my sausage egg and cheese croissant was good though read more

Dunkin' - Donuts Near Me - Canton, Georgia

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Friendly fast efficient Received a perfect latte and a yummy hot sandwich with hashbrowns read more

This Dunkin Donut is 2 minutes from where I live and I love it because it's open 24hours! Who doesn't want to be able to get donuts at 2am if you really have that craving. Because of my job, I sometimes leave the house at 4:30am, and it's really nice to be able to get coffee and a wake up wrap on the go. The staff is always nice. I have had complains about this location before. I would always order the iced coffee with cream and caramel...and for some odd reason, I never get the caramel part. Not sure if they just forgot or what, but I had to write a complaint. The issue has since then been fixed, which it makes me feel like that they do take care of their customers. The reason I didn't give it all 5 stars is because it depends on the time of day you go, sometimes the staff just isn't all there. Some are gongho about their job and some just stares off into space but overall, I choose this over Starbucks . I like the cold brew and the selection of food options available. I was too hungry and in dire need of coffee that I forgot to take a picture first prior to me devouring it ‍ read more

Dunkin' - Munchkins!!! - Donuts Near Me - Canton, Georgia

The cashiers were very helpful, but in the back my order got messed up twice, and my sandwich was completely burnt. I asked for the order to be fixed and the manager was very snooty and condescending. Then the managers in the back started complaining about how she "hated people" Because someone had ordered two boxes of hot chocolate. I feel terrible for those cashiers who have to deal with her on a daily basis as their manager? read more

First off, who puts cream cheese on hot bagels to melt, instead of on the side? DUNKIN Does! They don't know when you'll be able to eat it. When you ask them to make you a new one with it on the side they catch attitude and give you a busted ass container of cream cheese that's half hard (spoiled) Be glad I had to meet movers and didn't have a chance to turn around and go address it. I have the worst experiences at Dunkin. Time to find a local bakery instead! I'm done with DD! There are plenty of other places to give my money too. read more

Dunkin' - Busted ass cream cheese - Donuts Near Me - Canton, Georgia

Horrible customer service, always messes up my order! I'm beyond done going there!!! That was my bagel I ordered one time & it wasn't even fully cooked absolutely disgusting !!!! read more

Dunkin' - Disgusting!! - Donuts Near Me - Canton, Georgia

Nothing wrong with the food but I am so sad that the lady working the drive through today was so incredibly rude! How can you be so angry when you sell yummy treats to excited customers? I pulled out of the drive-through line because I couldn't bring myself to pay money to be spoken too like garbage. Everyone has a bad day but I'm appalled. Will have to get my littles another Valentine's Day Treat read more

There is always something wrong either the food is super cold, the food taste and feels like it was cooked the day before. Today was the final chance. I ordered a simple strawberry frosted donut and the icing was melted off and the donut was soggy. read more

Dunkin' - a person holding a donut with sprinkles - Donuts Near Me - Canton, Georgia

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The girls there are awful! They had an attitude with me from the start. They knew I ordered an almond milk coffee but didn't give it to me. When I asked about it she said "oh we didn't charge you for it". So when I tried to order it with her at the window, she said she already knew what it was.. How did she know the order and have it ready to charge me but didn't add it to my original order? Weird. Don't recommend! read more

I just came by for my morning coffee and I was the only one in the drive thru and they still managed to my make my entire order wrong? Also every time I come by the workers seem dead inside. I work in food service too and definitely would never act like that or somehow get an order wrong if they're my only car? read more

This place is by far the slowest Dunkin around. The drinks are always poorly made and the service is very disappointing. Starbucks going in down the road and once it's in I will never go here again. AVOID AT ALL COSTS! read more

Store at 3640 Marietta Hwy Canton GA 30114 I placed an order online. I went to pick up my order at the drive thru. The cashier told me that they didn't had any orders placed online. I had forgotten my cell at home so I couldn't confirmed. I went back home thinking that I plafed at the wrong store. At home I checked and indeed I had placed at that store. I went back and I told the lady and she told me that they didn't had any glazed donuts!! I placed more than Donuts!!! And she couldn't told me that the first time??? So I asked her what other donuts she had and she said that she had Chocolate glazed, I told her to give me those then. She came back and told me that she only had 2. I told her to give me a refund. She told me she couldn't do that!! There didn't had any managers working there!!! So... you have this two little girls running a store with no clue of what they have or what they are doing???  If you can't have adults and responsible personal to run this shop you should shut it down. I am the owner of a restaurant and I would be mortified to have people like this working for me and taking care of my customers. Shame on the owners of this store. read more

Chase and Madelyn gave me a hard time n refused to give me an refund because there was NO manager or lead staff on duty in the store they said that she left. I found an piece on hair in my in my sandwich i think i was chases hair then try to offer another hairy sandwich . It's just inconvenient because i'm hungry with no appetite that's just poor customer service and soo unacceptable. read more

Dunkin' - a bacon and egg sandwich in a wrapper - Donuts Near Me - Canton, Georgia

This location kills me. I wanted to love it so bad but ever since leaving the military I moved kind of close to this location and NEVER experienced a day of getting my order right. Today was the last straw. I ordered two simple drinks both sugar free flavors with almond milk and received this and paid almost $7 because I was charged extra for the swirl version of what I asked them not to use! One even had a film on the top with bubbles in and around the sides. Not sure what this was, but I was too scared to drink them after getting attitude the entire time from the girl who took my order. Needless to say my friends and I will not be giving this place business anymore. read more

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Not sure why the low rating.... this is a great DD! I came in for my usual. Black coffee and a pink donut. The coffee tasted like they just made it. Nice and flavorful. I had two employees say hi to me as soon as I walked in and I wasn't in the store for very long....this store is open 24/7 and looks like it's barely a year old. Everything still looks brand new...it's located next to a Meineke and a McDonalds to your left. But you can't access the McDonalds from here. When you turn out of this DD there is a concrete median so you have to turn right...the drive thru is pretty jamming in the morning as expected but never had to wait very long. Not a bad DD location at all... read more

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Aw I hate to see the bad reviews! I've always had great service every morning I stop before work! They are quick, efficient and friendly. I would definitely recommend this location! read more

I know i shouldn't expect much coming to a dunkin' donuts. but this one takes the cake when it comes to incompetence. I order a "2 bagels toasted with cream cheese on the side" and i got one made and one on the side... it's not hard to fix. i order an ice carmel coffee. i got just a regular coffee with no carmel in it. i was the only person here. they didn't have a line or busy at all or else i would've understood. I come to this dunkin regularly as i live right around the corner but i just wish it was a better experience or something to look forward to instead of expecting attitude and an incorrect order. read more

The drive thru little girls in the mornings are horrible . Always so rude. The owner of this one is very friendly but unfortunately he's probably not always there to watch how horrible they are. read more

The girls working in the morning are horrible. Not nice not friendly don't even look at you. Would it kill them to be nice and smile for one time? I will never go back there again and I will make sure I tell everyone never go there. read more

The girls working there are HORRIBLE!!!!!!!!!!! I went to Dunkin' and ordered a coffee, bacon cheddar omelet bites, and hash browns. The server handed me a coffee along with a to-go bag and said "Have a great day" so I assumed everything was inside the bag. I drove to work. When I got to work, the omelet bites were not in the bag, so I called the store and spoke to a lady on the phone about the situation. She said I could come back and get them, and I told her I couldn't do that because I was already at work. She said to come back that afternoon and they would give me a refund. I went back that same afternoon and was told that the person I spoke with on the phone was no longer there so they could not issue the refund, but to come back the next day. I went back this morning and ordered a coffee. When I got to the window, I explained the situation again to the manager, and that was the worst customer service experience I've ever had. She asked me what happened (even though she's the same person I spoke on the phone with the day before). After telling her what happened, she told me that it was actually MY fault because I "drove off without the egg bites". She was extremely rude to me and did not apologize for the inconvenience, after I had already driven back there several times to resolve the situation. I love Dunkin', but people who are rude and disrespectful should absolutely not be working in customer service. Now that I look at other reviews, I see that I am not the only person they have treated very unprofessionally. I will not be back to this location. read more

The drive thru line was wrapped so we decided to go in, big mistake. There were four people ahead of us so I thought it wouldn't take long, man was I wrong. We stood there for ten minutes and the first guy wasn't even waited on yet before we left. There was no one inside taking care of customers. Every employee was focused on drive thru. read more

Awful service! The manager is so rude she looks at you in disgust like your inconvenience to her life. They do not want to fix orders that do not taste right or that are completely wrong. Staff is awful and manager is RUDE!!! They always mess up my mocha iced coffee it always tastes like the coffee is burnt or like they forgot to add the mocha not sure why because when I go to other dunkins and order the exact same thing it does not taste awful like theirs....I completely avoid this location all together now.. read more

Is there a zero rating? DON' T GO TO THE MARIETTA HIGHWAY DUNKIN!! Terrible! I went there at 5:00 pm yesterday, donuts were stale!! Will never go back there again! Overpriced, no selection and the taste is terrible! I want my money back!!! read more

I have tried to give this Dunkin' a chance. They mess up your order all the time. Customer service is terrible. This last time I ordered a bacon egg and cheese croissant (pictured). If this review isn't enough to deter you from this place, ALWAYS check your food before driving off. read more

Dunkin' - Suppose to be my Bacon egg and cheese croissant - Donuts Near Me - Canton, Georgia

This is why we usually go to local coffee shops or even a Starbucks (at least you know what you're getting). We had to have 2 menu drinks remade and the lead worker on the register argued with us very loudly. I came in with my boyfriend around 10:30 on Sunday, place was not busy but had other patrons behind us. We were handed a hot chocolate with skim milk and small Americano. The problem was I ordered a vanilla chai latte and a medium americano, also asking for 2% in my latte. I told them again it was hot chocolate and the lady then proceeded to argue telling us it wasn't a hot chocolate and that my drink "smells just like a holiday cookie." It wasn't until the lady behind me had her order wrong that they finally realized they'd mixed up the chai and hot chocolate powders. THEN when she finally corrected my drink it had about 2/3 foam and 3 sips of coffee. read more

This location can't be bothered to label drinks with the printer that does it automatically, so be careful when placing large multiple drink orders! You won't know what is what. read more

0/10 would NOT recommend. I waited in the drive thru for 20 minutes just to get to the place I order and for the girl taking my order to have the WORST attitude. Backstory: I don't like the taste of coffee but I still like to drink "coffee" so I normally get an iced mocha latte sub espresso for coffee syrup. That way it's not as strong as with the espresso and I can still drink it. Well today when I went to order my drink the girl said "I can't put coffee Syrup in a latte." And I said "well every other Dunkin' Donuts does." And she said "well they can do that but I'm NOT going to put coffee syrup in a latte. A frozen coffee is a frozen coffee and a latte is a latte." When it all boils down she just didn't want to do it. And to my surprise when I got to the window her manager was only about 4-5 feet from her when he means he heard everything she said. This Dunkin' Donuts is by far the worst one I've ever been too. And I guarantee if anyone else would have been working the drive through they would have done it with no questions asked. This girl definitely doesn't need to be in customer service. read more

Pros: open twenty four hours and easy to get in and out of the parking lot. The employees are friendly and willing to to go the extra mile. Cons: they had no food! I wanted a breakfast sandwich and they literally had no croissants, no flatbreads, no bagels, nothing. The employee double checked and indeed no bread. I also noted that they did not have any tops for my coffee when I got my order. It wasn't a big deal since I was eating there but not good for taking on the road. read more

If I could I wouldn't leave a star, I left because these teenage girl you people have running the counter won't stop talking to each other while there are customers trying to order. Won't come back I'll just drive to Woodstock read more

This is literally the slowest Dunkin' Donuts I've ever been to. I've been coming here since they opened and at first I gave them the benefit of the doubt. The staff in the morning is so very slow. There is no sense of urgency at all. The drive-thru line is always backed up. They turn off online ordering when it gets busy. That's happened to me twice now. The only reason I'm giving two stars instead of one is because it's pretty hard to mess up the type of food they serve and they've never left anything out of my order. I wish they'd find some efficiency and speed and I'd be here every morning. read more

Dunkin' - Please use this app when visiting here. I have never stopped by here and not spent 10-15 minutes in the drive thru. - Donuts Near Me - Canton, Georgia

I went through on a Sunday morning. They were quick they were efficient. Coffee was hot food was fresh. The young man behind the counter was super friendly. On my scale they get an -A read more

Pros: Employees are generally friendly. The location is clean. Open 24 hours. Cons: The wait time rivals that of a fast food restaurant that serves more complex orders than what's offered here at Dunkin Donuts. The donuts 8/10 are stale. read more

I don't think they have ever gotten my order right, there has even been times when they got it wrong , I asked for a new drink, and they get it wrong again. read more

Good coffee and food, but manager was rude and entitled. She made smart a** remarks being all annoyed and just unprofessional

Beyond horrible employment. Employees go around yelling vulgar language and talking very inappropriate knowing the customers in the lobby can hear them. My boyfriend and I both went to this Dunkin' to study and we had ordered drinks on the app to get the points, and on my drink I selected less ice, as the workers started to make the drinks they all allowedly started talking about how less ice is stupid to them and how customers shouldn't even have the choice to select it. Then continued with "If they don't like it, oh freaking well. They are still paying for my pay check" not realizing we were standing right by and she slammed the drinks on the table. Not sure if she was simply having a bad day or must have some mental problem as a cup with less ice bothers her so much. read more