Stopped in to kick off the new year and pick up a Dunkin' donut mini tote. We had excellent service and the coffee and munchkin donuts were absolutely delicious! Drive thru was quick and easy! read more

Dunkin' - the outside of a dunkin donuts store - Donuts Near Me - Burleson, Texas

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AVOID THIS LOCATION! Been here multiple times and MORNING shift is always the WORST this is the SECOND time I get a nasty coffee (two) that couldn't be completed as suggested! I understand there's a stickers that says they can it right but let's be honest here most of us go before work so we really can't go back let alone get an attitude if you do go back and ask for it to be made right ! Coffee either has caramel instead of sugar or sugar instead of caramel. Coffee is so bitter I can't even drink it as much as I hate wasting food/drinks! AVOID AT ALL COSTS! Waste of money ! REHIRE & RETRAIN! read more

I've gone to this location about 5 or 6 times and will no longer be "giving it a chance." This is the worst Dunkin' I've ever been to. Not once has what I've gotten been good be it drink or food/donuts. Don't waste your money at this location. read more

place is extremely nasty. I don't ever hardly write reviews like this. An employee went to go get my kolache instead got sidetracked and went to change out toilet paper with the same gloves on go in a bathroom that the was complaining about . I watched her go directly straight to my kolache with the same gloves on all the way back grab my kolache with her hands instead of a tongues, and place it on my tray, grab it with her Nasty same gloves on I walked off and left it with them. I wasn't rude I just quietly eased out the door ,I'm throwing my donuts away also that she handled too. I am not doing this to my family. It was a gross n dirty place. Also, this is the absolute truth. It is a gross nasty place people that are working not sanitary. No wonder this place has horrible reviews. I didn't even see that before this is like a third time I've been here just trying to, but every time is a fail. This happened on Saturday December 13th 2025 right before noon. I'm just trying to help shed some light on this place read more

Staff here was amazingly helpful, that was a good experience. The issue that makes this a 3 star review is the fact that this seems to be a very minimalist store. It does have the Baskin Robbin's as well as the other Dunkin Donut fare, tho the donut selection is extremely limited. The donut area is about half the size of the other stores. There was a large portion of various glazed donuts and filled donuts, there weren't any crawlers, fritters, coconut, baked coconut, maple, nor any fancy sprinkled ones. What they had was glazed in several areas, blueberry, sour cream, Boston cremes, and 3 or 4 varieties of filled donuts and a lot of minis. The bakery isn't onsite either, these are all made elsewhere and brought in. The Boston Cremes I got at 0800 were already getting that stale crunchiness on the exterior. Not good once at home 30 minutes away and the wife is sampling one, which has always been her favorite . read more

Dunkin' - the outside of a dunkin donuts store - Donuts Near Me - Burleson, Texas

I came to this location with a friend and we ordered the $6 meals with the following coffee orders: 1. Medium iced coffee with skim milk and half a pump of liquid can sugar. 2. Medium iced coffee with 4 creams and 6 caramels. When we got to the window and were handed our drinks, the first coffee was just pure milk so we asked that it be remade. The second coffee was the right color but upon tasting it, there was no caramel but sugar had been added instead. Something that was not originally ordered. We went back around to have them remake it and the employee said: "Ma'am, I made your drink and I know there's caramel in it. Next time, you should ask for 4 or 5 caramels." I politely reminded her I ordered 6 caramels and that there was also sugar in the coffee that I did not order. Then she remade the drink and even though I only asked for 4 creams, she filled the cup half way with cream. By the time I got the drink, I just decided it wasn't worth it to cause a scene as we had places to be anyway. TLDR; I wouldn't recommend this Dunkin to anyone if they want to get what they ordered. read more

I have been there twice and both times were a great experience. The staff was greeting and friendly. The store was very clean.

I love walking into a donut store and being looked at by employees like I'm an alien and they could have no idea what I could possibly want at a donut shop. Young man just stared at me yesterday when I walked in. After staring from the back I asked "is there anyone else here" he responded "yes" and that was it. 90 more seconds of standing at the counter and I walked out. It's always a nightmare here. Why bother if your owner obviously doesn't care, how can you expect employees to. read more

This place is a joke! The manage (if you want to call her that) acts like she is on drugs. Seriously!! The staff is rude and hateful, they call customers names, start arguments, tell customers to leave if they don't like it, etc. this is not how you run a business! Obviously there have been issues for a while with the 1 star rating! It is so blatantly obvious that the few positive reviews are posted by store employees and not actual customers! No one writes reviews like that! Ha like I said joke! read more

we've ordered from this dunkin' a few times and have officially given up. this mornings order was a bagel breakfast sandwich that was completely burnt it was inedible. a lemonade that was water with a splash of lemon squeezed in, and a missing doughnut. wouldn't recommend. read more

The food was delicious, and the service was excellent! The two people who helped me this morning were very nice and when there wasn't the item I wanted, they found the next best thing to replace it with. Very knowledgeable of the menu and very helpful! read more

A guy went from smoking a cigarette to touching the food without washing his hands. He was using a wrapper of some kind but if they take shortcuts with that I don't know what else is unclean at this store. read more

Just moved out here and I see this kind of shit!! Nothing Mexican about a fucking chocolate brownie that has Oreos read more

Dunkin' - Donuts Near Me - Burleson, Texas

I went shortly after they opened and received mushy hash browns, and a bagel sandwich that tasted spoiled. I've been sick ever since. Their donuts are ok, but I would stay away from any real food they make! This place needs a good, thorough health inspection! read more

I've been a regular for years to where people know my voice over the intercom they know everytime what I like and they make it amazing every single time!! I love it here! read more

I normally don't leave reviews for chain fast for, bc it's chain & fast food they don't give af! And this place is the definition of not giving AF!!! I ordered a coffee with extra cream and sugar, they gave me a black coffee, my kids donuts had a total of TWO sprinkles on it & was half iced and my bagel, was BURNT! Black & hard as a rock?! It's just disrespectful to not care that much when I'm spending money on food. Needless to say, I was pissed and will never be going to a Dunkin again. I've had nothing but awful experiences. If I could give this place 0 stars I would. read more

i'm not one to leave reviews that are negative. BUT OH MY GOD. i went inside to order myself and child breakfast. The lady that took my order had the mentality of an 8 year old. she literally took 5 minutes to put my order in and was so flustered. i only ordered 2 drinks and 2 bagels. never coming here again. read more

Dunkin' - the worst. - Donuts Near Me - Burleson, Texas

Came to Dunkin DONUTS in the middle of the day to get a dozen donuts just for them to tell me they're all out of donuts... very confused why a donut shop doesn't have donuts... big sign to just support your local donut shop read more

I would give this place a zero stars! Went in for a vanilla cream filled donut and it wasn't even filled! Ordered a jelly donut and it too had a tiny amount of filling. What a rip off. I've tried this place before six months ago, and had the same issue. I thought maybe they would have improved but clearly they did not. Don't waste your time or money read more

Dunkin' - Vanilla Cream filled donut - Donuts Near Me - Burleson, Texas

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I know this Dunkin is understaffed. However, we have tried numerous times to give them the benefit of the doubt and every single time we receive coffees that do not taste like our normal coffees. When we tried to tell them about it they brushed it off and sent us on our way. They will not receive our business any longer. This was attempt 3 to give them an opportunity to make our orders right. Half the time the bagel bites are cold in the center and this is not how people want to start their day out- being frustrated with cold food and disgusting coffee. read more

I am from Killeen, TX and visit the Dunkin Donut Restaurant on Clear Creek Rd at least once a week and the donuts are really great. Every time I have visited the Dunkin Donut Restaurant here in Burleson, TX I have been disappointed in the taste of the donuts. The mixture is so heavy that the donuts do not have that fluffy texture. I prefer the donuts from Big Daddy their donuts are really great and have that fluffy texture to them. Allen L Killeen, TX read more

The guy taking my order convinced me into buying a half dozen donuts instead of the three I ordered. I asked for chocolate donut holes in place of the three he gave me 5 donut holes. I really don't see how 5 donut holes are the equivalent of three whole donuts. I tried to call but their phone isn't working it goes straight to voicemail and I don't live close. read more

Dunkin' - Supposed to a half dozen - Donuts Near Me - Burleson, Texas

Very disappointed! Kolaches were under baked, sausage cold as ice inside. I was buying breakfast for teachers and I was embarrassed to give them raw dough! Slow service plus I ordered 18 kolaches and charged me for 20. They did gave me a refund after I looked at the receipt. Make sure that you check your receipt read more

I have been to this shop several times just because it is close by. I'm only giving one star because I can't give this place anything less. They have the worst service. The employees always seem like they don't want to be there and give a horrible attitude while serving you. Then when I pull up to the window, they do not have my order done or ready at all. I mean, how mad are you that it so hard to put a donut in a bag. Seriously. This has happened to me every time I have been to this place. I will never spend my time or money at this place ever. read more

I've been there 3 times in last two weeks! Their iced coffee beats Starbucks by far. Breakfast sandwiches are always good. They don't always have what I asked for but my second option has been good every time. read more

I've been a dunky junky for 5 years now. Have had the app and use it daily for years. My car has been broken down for over a month. Every day I walk over a mile to Dunkin. They've locked the doors during business hours multiple times now. Claiming that people called in or no showed for work, when I've walked through the drive thru, or banged on the door, only no employees to be found. On the 25th they had the doors locked and I had to walk through the drive thru. Not only did they make my drink wrong the first time, but no one even thought to care to apologize for the inconvenience. No one cared to listen to my order, the exact same order for the last 5 years. None of the employees care as you can see by the presentation of the restaurant and the lackluster customer service. read more

they had roaches in the bathroom and no hand soap. i had to scream to get someone to get me some soap. unhygienic and unprofessional establishment. read more

Horrible service! Every time I have gone to this store, the service has been absolutely horrendous. The coffee is not worth it as my order ALWAYS gets messed up here. read more

I don't know if I have ever had a good experience here. Today was the last straw. In line forever (as usual) and my egg wrap was burnt to a crisp. Not eating. I am not going back to get a refund because waiting in line is not worth it. read more

Dunkin' - My egg and cheese wrap. The cheese is completely burnt and the tortilla is hard and crunchy. Not eating. Gross. - Donuts Near Me - Burleson, Texas

Went into Dunkin' Donuts to grab a few donuts for my kiddos and was greeted by a very sweet girl, but the whole experience changed the second I started to order. I wanted to order a dozen donut holes (munchkins), and noticed she charged me $8.99. I said "that sounds like the price of a dozen donuts". She said no that's for donut holes. I said "but it says on the screen that 10 holes is $2.00, so I'm paying $6.99 for two more holes". She responded with it was cause I wanted a dozen. I proceeded to say but a 25 count is only $6.99. She stuck to her guns that her price was right and that's why she doesn't order holes. Long frustrating story short, I had to change my order to 10 donuts because I didn't want to pay $9 for a dozen donut holes! Ridiculous, get competent people that work here. read more

Dunkin' - Donuts Near Me - Burleson, Texas

Why was my coffee cold? Well it appears it was poured at 9:31 not when I stopped by at 10:06! read more

Dunkin' - I received cold coffee.. could it be because it was poured at 9:31 am instead of 10:06 am? - Donuts Near Me - Burleson, Texas

waited about 20 minutes at the counter, no one came to help, also had a doordash order, out of all the food she ordered. how do you not have any croissants, eggs, or sausage. they also just had a worker sitting in the lobby, not helping, just on her phone. i hate it here. read more

Cannot simply follow request such as toasting a bagel. I asked for a toasted plain bagel with cream cheese, the girl repeated to me exactly that, drove all the way home with a cold plain bagel. Every time I visit they mess something up. read more

Insanely slow, frequenrly out of menu items, drive thru people remind mé of an old living color skit..."security! We have a complicsted Order here!" Ha read more

If I could rate this place in the negatives I would. Every time I have gone to Dunkin' they are always out of the same things. They have messed up my order more times than I can count. Hands down worst Dunkin' I have gone to, would not recommend for anyone to waste there time with this place. read more

Great coffee. Better than Starbucks. Just the customer service sucks. They can't multitask

Let me just preface this by saying this is my first ever review.. on anything.. As many have already said, if 0s were allowed, they'd deserve one. Within the past 2 months, I've gone probably 15 times and out of those 15 times, probably once did I leave satisfied. There's so many issues with this location. 1) the attitudes of the employees 2) they are always "out" of cold brew, and mind you, I've gone no later than 2pm. 3) they don't remember your order at the window 4) I've always ordered the same thing, a cold brew with cold foam, and 6 times now, they say that "sorry, we don't have expresso". Which begs the question, as whether they know their menu items.. and why are they out of one of the main things that make their menu. To me it seems like the managing team doesn't give a crap. read more

This was the 3rd through 6th time we had been here, early in the morning? I ordered my coffee+her coffee, to go. Dunkin is right next to Baskin Robyn's Ice Cream. They had the dozen round donut holes, among the other donut choices. They had the special sandwiches that Dunkin' had. I give 5 stars. read more

Don't like to be negative but I do like to help warn people against wasting money here, especially when there are so many worthy businesses in Burleson that sell coffee/donuts/etc. our experience was terrible. Went to the door to find it was locked. Sign said they were open and there was no sign to indicate it was drive-through only. I saw employees when I knocked but no one acknowledged me. We made the mistake of driving through and placing an order asking for a sesame bagel and an everything bagel, both with butter only, no cream cheese. We also ordered 25 mixed flavor donut holes for kids. What we got were two sesame bagels with cream cheese and 25 donut holes, half chocolate and half jelly. Even the coffee tasted bad. The associate at the window neither greeted us nor stopped talking on the headset to offer thanks. We didn't eat the food or drink the coffee and left with a very bad taste in our mouths, literally and figuratively. Dunkin' - you can do better! Burleson residents, you deserve better! read more

I wish I could give this place 0 stars! Terrible attitudes and seems to be run by children. I had a mobile order but couldn't specify the things I needed to so I tried to go inside to clarify, the door was locked even tho the inside is supposed to be open. Went through the drive thru, was very patient with clarifying exactly what I needed and I got eye rolls and attitudes and for some reason had to explain myself to 3 different people (which still ended up wrong). It ended with them THROWING my last bag through my window. I left with no coffee (that I paid for) and a mixture of donuts that was nothing like I explained. Also they were hard when I ate them. Gross. Will never go back. read more