Worst customer service experience I've had, even for a large chain, which is really saying something. The children running the place in the morning can't be bothered. Ordered a latte, didn't say iced, but they assumed iced, so they had to start over when I got to the drive through window. It was the only thing I ordered. They had me pull ahead to wait, and after 2 other cars went through and got their iced coffee (iced is the only option I guess, I didn't realize it was default here), and the girl who took my money had time to take the trash out and play on her phone, I went inside and they were confused by who I was. They said something about being so busy and now they could finally get around to my pesky order (for a while I was the only one waiting there). They then hand me a small coffee, I asked "that's a large?" and they got all huffy and asked if I wanted a refund because I was so upset (I hadn't even said anything else to them except that I had been waiting for my weird hot latte up to that point). So insulting. Please get some adults to supervise this location, you might actually have to pay someone. read more