I ordered my drink and my doughnut and I ended up only getting my drink because they took too long to give me my doughnut. Two people walked in and they ordered their things and got it before me. it took over 15 minutes for them to grab a doughnut. they took too long and I ended up leaving without my donut that I paid for. read more

The drive through line is the slowest of any Dunkin - wonderful coffee. But extremely slow. And it's just this one.

This dunkin needs to train their employees to better listen to the customers when they ask for multiple items and if they mess up too appologise to the customer read more

I made the trek out to dunkin early this morning because I was craving it because I have not had it in it while. I decided to get the sourdough breakfast sandwich with the hash browns and a large iced caramel coffee with extra caramel. The sandwich was really good and it was nice and warm and delicious and for the hash browns they were good and had a bit of a peppery taste and got like five or six little hash browns but I feel like for the price you're paying you should get like 8 to 10 but that's just my opinion as for the coffee it's always good. This staff was very friendly and helpful and very polite even though the store was really busy when I came as they had a line in a drive throughout to their street and a couple clusters ahead of me but they got the job done and I will be coming back at some point to try some more stuff. The restaurant was nice and clean and it was very well lit inside. read more

Dunkin' - an empty parking lot in front of a restaurant - Donuts Near Me - Akron, Ohio

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They need to train the drive-thru people better. I waited almost 20 minutes just for a lemonade. i was third in line. The other cars got mad and drove off. This is an ongoing problem. Lines usually out to Manchester Rd. Its a shame because great location and the food,drinks are good. read more

If you like, stale donuts, bad coffee, and long lines, this is your place. Once you do get your order, it probably is wrong.

I have never gotten the correct or a good order from this location. It is constantly burnt and disgusting. The inside is dirty and they just renovated it. read more

Service is great. Usually my drink has way too much green tea and they made it perfect! They did forget to give me my doughnut but they gave me 2 for my troubles. It is also very clean here and the person taking my order was very nice. read more

Dunkin' - Strawberry Dragonfruit Dunkin' Refresher and strawberry doughnut - Donuts Near Me - Akron, Ohio

Every time I come in the morning inside the building they are terrible there is no organization everyone is running around like chickens with their heads cut off as if they don't know they will have lots of people in the morning. I think that this location should have a person for every area in the morning one or two people at register when you come in one for DoorDash and pick up one person for doughnuts and 4 people for food, drinks and drive thru. Also talk to each other so everyone knows what's going on in the store. This store needs better management and organization. read more

Fast,, friendly and accurate service guaranteed every time I've visited. Fantastic job employees and keep up the great work!

I personally like this Dunkin' the best around the area. Do NOT go to the one on Massolin road. This one is awesome here! I have never gotten bacon from a Dunkin' where the bacon doesn't flop like soggy dead fish until I went to this Dunkin'!! They make their bacon crisp like the commercials make it look like and it's delicious too! Not too crispy but not undercooked and floppy. It is just perfect here. Now I can never get bacon the same at any other Dunkin' because this place is the best! They are very fast too! I wouldn't listen to the reviews that are 4+ years ago, I have had a good experience every time I have visited this Dunkin'. I will say though, when did they make it so you can't turn left into the Dunkin'?? Some people turn left anyway, but I'm not risking a ticket! Just drive a little further and turn around at the Circle K! It's worth the gas ;) I LOVE THIS DUNKIN!!!! read more

Dunkin' - Me and a chocolate frosted donut without sprinkles from Dunkin'! - Donuts Near Me - Akron, Ohio

Not sure how they do it but this location manages to mess up my order 4/5 times. Last two times I have ordered a donut, it has also been face down in the bag so all of the icing got smeared off. My drinks have never been fully filled either. Only reason I'm giving them 1 star is because their manager, Linda, is very nice and makes sure the order is replaced correctly. Unfortunately, I wish it was fulfilled correctly the first time around so I wouldn't have to keep returning to this location. read more

I frequent the Dunkin Donut's brand and I find them pretty consistent from location to location, the customer service usually separates the good ones from the bad ones. I was looking for a great cup of fresh hot coffee and found it here, exactly as I ordered, delivered fast by a friendly member of their early morning staff. No issues on this day and very efficient... read more

Dunkin' - dunkin donuts at night - Donuts Near Me - Akron, Ohio

I went through and got a dozen donuts for my kids. I get home and my donuts were hard as a rock. when I spoke to the manager she told me to bring them back, so I did but once I went in things went bad. The manager who refused to give me her name opened up the box and started crumbling all the donuts in my face. Telling me it's normal for them to be hard on the outside all that matters is how soft they are on the inside. when I asked for a corporate number she said to go look on you old receipt. Go out to the car and there is no number for me to call. The absolute worst experience I have ever had. read more

This Dunkin used to be a five star but I'm going to give it a great 4 star because of how slow service has been. I wait in line for up to 20 mins sometimes but I still frequent this location because they almost always make my order exactly the way I like it, it's close to home and the employees have never once been rude. They work hard, the place is just over run. There's a reason they get so much business and people wait in line for it. But sometimes the line takes so long that my cold foam has dissolved in my coffee and I can't enjoy what I paid for. Other than that, keep up the good work crew. read more

I travel a lot for work so when I need to use the restroom sometimes it is hard to find a clean restrooms. Not here the bathroom was very clean and well kept & Dunkin doughnuts are always great. read more

It's amazing. I go almost every morning. This morning was different though because I went inside, I had my daughter and it was raining. I was trying to carry my dozen donuts and two iced coffees that I bought and I struggled to carry those and watch my daughter while we entered the parking lot. While I was exiting the bottom of the box of donuts came open and I thought I was going to lose them but the employee (not sure of her name) but she had an awesome tattoo on her left wrist that she designed (I complimented her) ran out to help me and I just just wanted to show her appreciation!! So hopefully you see this, thank you so so so much! read more

According to them this is a "toasted" bagel... this used to be such a good location but it's gone downhill fast. They've messed up countless orders in the past few months. All I ask for is my bagel to be toasted :( read more

Dunkin' - "Toasted" bagel - Donuts Near Me - Akron, Ohio

The coffee is hot and fresh. The donuts are tasty. The staff members are friendly and courteous.

I have been to this dunkin donuts location more then a few times and they are always fast and quick and friendly when I come in and order and I have never had any problems yet. the only downside for me for this location is that it is not open 24 hours which would be a bonus. read more

It's a Dunkins. They got the order wrong, but that's to be expected.

They sound let u have a large ice water even if u are paying the difference, should make an large ice water button on the computer. Also should be scheduling 3 people instead 2, even on a Wednesday, Charles! But they got good doughnuts, staff is nice too. read more

If I could give them 0 stars, I would! When this location opened (3 years ago) I stopped by 3-4 times a week. Now I stop ONLY if I'm out of creamer at home. My husband and I joke that they'll get the order right 1 out of 3 times we visit. This is my order (every time): a single donut & med coffee (2 cream/2 sugar). Most of the time, they forget the sugar or give me the wrong donut. ...Seriously!? read more

This was the first time I'd gone to DD in years, and now I know why I was a child last time. Their coffee is worse than Sheetz and everything from the coffee flavoring to the sausage breakfast sandwich my boyfriend had tastes like plastic. The staff wasn't friendly, but I can honestly understand that at peak on a Sunday. I had a donut and a coffee and my boyfriend had a breakfast sandwich and a flavored iced coffee and everything was just generally gross. read more

When I was a child Dunkin Donuts was always that amazing Sunday treat I could look forward to my father bringing home after he finished working third shift. I was sad to see though in my pre-teen years most of the Dunkin Donuts in the area shut down or were bought out and turned into other establishments. Years later, and to my surprise, donuts seem to be catching back up in the American food culture in a big way (not because obesity is bad in this country or anything). This is good, this is very good, because I fracking love donuts!!! They recently opened a location on Manchester road only about a mile from my house. When I first saw the sign being erected driving by one day, I also received an instant erection (in my pants). I couldn't believe it. A blast from the past. A big happy piece of my childhood was coming back. The first weekend I had available I went at 7 in the morning to grab a dozen fried yum yums. Of course the lines were out the door but that didn't phase me (I am a fat fuck when it comes to donuts). I got my donuts and ate them all one at a time until I polished off the first half dozen. They were fresh, delicious, and damn near melted in my mouth. The coffee I drank along with it was always divine in some many ways I can't explain. Now, why am I only giving Dunkin Donuts 4 stars instead of 5 you may wonder. You are probably asking yourself at this point, "Surely if this man can achieve an erection from a donut store it is worthy of a 5 star rating." Well let me say that yes it is worthy. Though when I went back a couple of nights ago to fulfill my craving for glazed deliciousness it was a half hour before closing. I went through the drive-thru and attempted to order a half dozen (you know for a late night pre-bed snack). I was shocked when the girl said, Oh well we close in a half hour so we are out of donuts. . . My penis had never felt so sad in it's entire life. A donut store, without donuts. So that's it, Dunkin Donuts is the most amazing thing to ever happen to this area in a very long time. Just don't try to go there to late because they may not have donuts. Just free wifi and old coffee... Until Next Time... read more

Gave me wrong item. Had to go back. Clerk was rude. Had to ask twice for my receipt back, she rolled her eyes. Apple Chicken Sausage sandwich was god awful, took 1 bite, spit it out, threw the rest away. Contacted Dunkin Donuts through their survey, Managers response was weak. NEVER going there again. read more

Oh my goodness WORST coffee ever! The regular small coffee tasted like canned green beans! Pumpkin Latte was too sweet.

I frequent this DD because it's on my way to work. The food is always hot and fresh and the coffee is always exactly how I like it. I'm really into the dark roast iced coffee right now but my order chages as they come up with new menu items. The staff are friendly and the drive-thru is quick. read more

HORRIBLE. stupid people dont even know whats iced and whats not, always mess it up. 0/10 do NOT recommend.

Very friendly, fast and they get my order right 80% of the time. The other 20% usually means I get coffee that's 3/4 sugar and a bagel with a heaping pile of cream cheese and no knife read more

This location cannot ever seem to get my coffee order correct- I order sugar-free Hazelnut flavor and they use the swirl. I spoke with the manager about it and she asked me to give them another chance; I did and they got it wrong again. Pretty simple order, and wrong EVERY.SINGLE.TIME!!!!! read more

Making good, flavorful donuts is not a difficult task. Dunkin' Donuts has not figured this out yet. Their donuts are hard and tasteless. Their corporate recipe needs to be re-vamped. I'm going back to the one that starts with a B on the corner of state and wallings. read more

Every single time I go thru there they mess up my order. Its a shame I love their burnt coffee so much.