My fiancé and I signed a contract with The Garden Ballroom, 353 3rd St NW, Winter Haven, FL…read more(operated by Once Upon A Dream Events by Lorraine, LLC) in January 2025 for our wedding reception to be held in February 2026. Recently, Lorraine informed us that she had lost the lease to the contracted venue due to issues with other building tenants. At first, she suggested an alternative location, which we agreed to. Weeks later, she would not confirm the arrangements at that location and then attempted to force us to hold our reception at another venue in a different city, several miles farther away from the original location, without our approval. We rightfully declined and requested a refund of our deposit. She refused, claiming in email, it is within her rights to move or transfer the venue to any place legally based on her DBA. After consulting an attorney, we have been advised she is in breach of contract, as the original location was a material and central part of the contract. She should not be able to move the location without consent from her clients - namely us. In our opinion, this business practice is unethical, unprofessional, and deeply unfair to anyone who trusts her with their special events. We caution anyone considering this company to think twice and protect yourself by consulting an attorney before signing anything to avoid being faced with a similar situation. We are sharing our experience so that others are fully informed before making such an important decision. We all deserve better than to be strung along, displaced, and denied refunds when a vendor cannot deliver the contracted service.

Do no book this venue. The owner's are extremely unprofessional. The couple thought it was okay to…read moreberate a mother carrying her child while the event was taking place. They yelled and yelled, showing complete lack of respect for their client as the doors were open. After being advised that she was the aggressor, the owner, Lorraine, threatened to get aggressive with the mother. She thought it was okay to snatch a $15 candle from a mother, which could be considered as assault. Then follow the mother into the lobby to continue scolding her. If you want your event to go smoothly without any hiccups keep looking. Their conduct was completely unacceptable and they felt okay behaving like high school bullies because, "They are the owners."

Working with the John Michael Catering team was so easy and so great. There menu is massive so…read moreputting together a meal that fits for your guests is easy. Giselle was so easy to chat with and answered so many little questions throughout the process. Every single caterer we met through the tastings were kind. For those looking a year out it's really easy to make it to all of the tastings! They're quick and delicious, we took great notes and ranked all of the dishes so it was simple to determine our menu towards the end. Oh and they did an awesome job accommodating our guests allergies and dietary restrictions! The price was great, the ease was excellent, and the food was complimented on over and over again! Oh- and don't skip the corn casserole... it's the best!

First time I have reviewed a caterer on Yelp! I never thought to look here for catering reviews…read moreuntil I tried this food at a private event and was quite impressed. So here it goes..... I highly recommend! Everything was absolutely juicy and delicious.

I would strongly caution anyone considering Fairy Tales and Wedding Bells for their wedding or…read moreevent coordination. Unfortunately, my experience was extremely disappointing and unprofessional from start to finish. The owner, Michelle, spoke disrespectfully not only to members of my bridal party, but also to members of my vendor team, Disney coordinators, and even members of her own staff. I was later informed by several individuals that her communication style toward her own team was often condescending and demeaning. It took some time for these concerns to fully come to my attention because many people intentionally chose not to burden me with the stress while I was enjoying newlywed marital bliss. On top of that, multiple personal items of mine were misplaced, and several items included in my BEO were completely missed because their checklist was not properly completed or verified. These were important details that should have been carefully managed, especially for such a significant event. What was even more upsetting was the way concerns were handled afterward. Rather than taking accountability or working toward a professional resolution, the response from the owner was to silence me by removing me from the Facebook group she claims to own. It became very clear that when someone raises concerns or speaks negatively about her services, they are simply removed instead of being heard. A wedding vendor should bring professionalism, accountability, and support during one of the most important moments of your life. Sadly, that was not my experience here. I highly recommend future brides and couples do extensive research before hiring this company.

Overall, working with Gloria and her assistant Susan was a dream! The calls were detailed and…read morehelpful, as well as fun and spirited. Remember to always triple check your paperwork; they get busy, and there will always be a correction or two to make before sending payments and finalizing the BEO. This happened multiple times, so please read every single word every single time a new BEO is sent before signing. She's very quick with responding to emails as well! Justin is fantastic for room blocks and I can tell he loves his job, he was also quite quick and responsive! Charlie is fabulous for florals and decorations, he made sure to keep my boquet redacted in emails, since my mother and fiance wanted the design to be a complete surprise for me, he's the best of the best! Overall, if budgeted properly and planned for spending more than your initial budget with essential add ons, Disney is a great choice for a destination wedding. Make sure to ask all of the details questions because they will also help you with the price. On site, all of the coordinators were really on top of things they even prevented what could've been a great mishap when I started to walk out to lineup for the wedding Pavilion, but my Groom was an out debt and they prevented me from walking out so that he wouldn't see me, everything ran on time and was like a well oiled machine, people attended to our every need as if we were a real life, Prince and princess, Riding in the Cinderella's Coach was truly a dream come true an absolutely worth all of it My husband and I kept talking about how we couldn't believe how great the wedding was going and how much fun everyone was having and that it was all running smoothly and we enjoyed every minute of it. Thank you so much!

This is a really beautiful venue not only for weddings, but an assortment of events, as well as…read morejust having lodging so you can stay on campus in a quiet area but still be near a lot of attractions. We hosted a work event at the boathouse here and it was super nice. The estate looks out over a huge lake so the views are stunning, and it's really lovely to be outside and enjoy nature. The main house area is huge and could host a lot of people. It has a cobblestone courtyard area that lights up at night and it's all so quaint. The grounds are kept meticulous by workers and all of it is so quality and nice. Everyone we worked with from the Adams Estate were also super friendly and helpful.

Beautiful views of the lake. Clean restrooms. Comfortable tent with AC for parties. Ample parking.read more

My wife and I had the pleasure of working with Mr. Grainger for our wedding back 2014 of June 7th…read more Although his company was based in Lakeland, Florida he made the effort to travel to Atlanta, Ga to DJ for our wedding. As I recall his choice music was all appropriate for the moments and his price was very reasonable. He had brought much joy and excitement to our special day.

We just used Graingertainment for our daughters Sweet 16 birthday party. They were very happy and…read morethe kids enjoyed every minute of it. He kept the teenagers engaged and even threw in some classics for us old parents . We highly recommend this company. No question in our mind the dj is the life of the party.

Haven't even met Destiny yet in person, but already so impressed with her professional demeanor and…read morecan do attitude on the phone. She's traveling across the state to work my last minute event. Super accommodating and great attitude... exactly what you want in a planner!

From the owner: Your vision is our mission. Dream big. We make it happen. We will work with your vision and your…read morebudget to provide you with the best of our creativity, professional expertise, organizational abilities, and deep knowledge of resources and contacts. Simple or over-the-top, formal and extravagant or fun and laid-back-you decide. We will work to create memorable events for our clients-and to make the process pleasant and stress-free. Whether it is your wedding, theme party, corporate event, night life event, or a special birthday we can design your dream event.

So excited about this company. We hosted an event and were short tables and chairs. They were the…read morefirst to answer, fast to come, and pick up was seamless. The employees were beyond nice and we look forward to working with them again. They definitely saved the day.

Rented 3 tables and 24 chairs with their weekend special and did not need a reservation to do so…read more We showed up at about 1:30pm on a Friday and apparently that is their busy time but we were in and out within 10-15 minutes. They are very friendly and efficient. I was worried that all of that stuff wasn't going to fit in my Lexus RX 350 so we brought my other SUV which is the same size and the rep assured me one car was enough and plenty big and sure enough he got everything nice and neat in there with room to spare. I also like the fact that the return date is on a Monday vs a Sunday. Will definitely use them again in the future.

We hired Isle Media for our wedding, drawn by their attention to detail in response to our original…read moreemail as we vetted vendors and their beautiful portfolio shared with us in a following meeting. The photos we received for our wedding turned out wonderfully -- our families were so happy with them, and we were grateful to have those memories captured. But sadly, we're now past 8 months since our wedding, and we still haven't received our highlight or full video, despite following up several times. We also asked for a few specific/missing photos (a large group reception shot and a portrait of the bride with her immediate family) that still haven't been delivered. What's been most disappointing is the lack of transparency and communication. We've been incredibly patient, giving space for the creative process and trying not to rush the team. But after so many months and repeated follow-ups, we're left feeling anxious and in the dark. We've just repeatedly been told "next week" for months and now we've reached a point that we've been entirely ghosted. We trusted Isle Media to preserve the emotional essence of a once-in-a-lifetime day -- and now we're afraid we may never get to relive it the way we had hoped. For a service of this cost and significance, this level of delay and silence is deeply disheartening. If/when our remaining photos and videos are delivered at the high-quality standard you would expect from Isle Media, I'll gladly update this review -- but as it stands, I wouldn't want another couple to go through this and therefore can't recommend their services to anyone looking for an event photographer/ videographer.

10 out of 5 stars if I could! Justin with Isle Media was…read moreincredible to work with. He was so patient with our bridal party and with us being awkward in front of the camera, and really helped guide us throughout the entire process from getting ready, all the way up to the end of the evening dancing the night away. Justin's experience and playful personality truly exceeded our expectations and the final product just knocked it out of the park! SO SO IMPRESSED! Now I want all my big life moments captured by him. Don't hesitate to book Isle Media, they're absolutely the real deal and know what they're doing. Made our special day even more exceptional! Thank you Justin!!!