Its a holiday inn, most are the same with very subtle differences. This place is fairly new so most…read moreof what you expect is there. The thing that makes or breaks a hotel for me is the comfort of the bed. The king in my room is so soft and comfy! They are a little pricy compared to the other hotels in the area but the bed makes it worth the extra few dollars I spend. Breakfast is nice and the staff have always been friendly. The older women on the cleaning staff with the horn rimmed glasses seem to give me a West Virginia feel that maybe seems dated but who cares.

One word! NASTY…read more Stains on the furniture, stains on the bedding. Toilet tissue wedged in the bathroom vent fan, and the place smells like a moldy basement. Never again, will I stay at this hotel.

This was one of the very few 3 star hotels that Hotwire listed. It is in a new area of town…read morewith a lot of national places to eat and shop. It was a nice hotel. It did seem strange that the breakfast was not included so we packed up and drove on to Charleston and had a very interesting breakfast there. The staff was helpful and for a Holiday Inn, it was one of the best.

Just a 3-day recreational stay but the friendliness and professionalism of each staff member I…read moreencountered was exceptional. This 8 year old facility was spotless. Plenty of parking can accommodate buses. From US Route 60, it is tricky to get to even though it is on the highway. The hotel is a steep driveway from the road. The really big sign with the name is not illuminated and the road sign (tiny) is hard to see when approaching from the west (an eastern approach is only marginally better). Even if using the east Mall Road exit from I-64, it is not obvious where the entrance is. There is a bar and restaurant which are seat yourself affairs. The bar is warm and inviting. The limited menu, also available at the bar, includes an incredible sandwich: Salmon BLT with Bacon. Good grief this little gem is great. It is served on buttered and lightly grilled Focaccia bread. The salmon was firm and tasty with a light creamy sauce. Added flavor was provided by several substantial pieces of center cut bacon. There was also lettuce and tomato. It comes with a side. Skip the fries and go with the in-house made potato chips! Excellent! The bar maybe small but well stocked. There were two locally made micro brews on tap.

Wonderful experience if there are ghosts - possibly they are friendly. Clean and comfortable- bed…read morewas comfy and plush with newer pillows. Nice quality towels & not too expensive but not cheap. I stayed in a hot tub room - my only complaint is the yellow stain that forms around the top of the water while in the tub & once you get out. Also the bubbles turn yellow-ish while relaxing in the tub. It's not necessarily oily but I did voice my concern. The cleaning lady told me the maintenance would check into it - however second night the yellow stuff formed again on the top of the water! Weird & Yucky! Otherwise convenient location next to Mingo County courthouse & parking is across street included in your room cost! Good people & recommendation high! Enjoy a nice sleep! Ask for a room by 2nd street though the train and traffic all night will keep you awake during the night on the back side!

My husband and I staying here for 2 night maybe 3. We are UTV the Hatfield-McCoy Buffalo, Devil…read moreAnse, and Rockhouse trails. We are celebrating our 25th anniversary - Carrie the General Manager surprised us with a bouquet of flowers beyond thoughtful. The rooms are clean and comfortable. The hotel has character and history. Must see and experience the atmosphere

Loved my lunch today, Got a cheese burger. It was juicy and tasted delicious. I will be coming more…read moreoften to try more items on the menu.

This is a nice, country restaurant. My sister, daughter and I ate here and found the waitress to…read morebe very nice and friendly, and the food was very good. Had a hard time deciding what to order as I wanted to try several things. I got a ham and turkey sandwich with onion rings and an order of fried pickles. My daughter got popcorn shrimp and green beans. They also have things like taco salad, steak n gravy dinner, hot dogs and more. I highly recommend you try this place.

Was traveling through the area and didn't have reservations. I called and spoke to a lady who…read moreinformed that there was vacancy. $80/night. Figured it was worth it as it was getting dark and Beckley is 30 some miles away. The hotel is situated 3 miles from downtown Welsh on Hwy 16 (Stewart Street).It's a very quaint motel. Met the clerk at the motel (who met us at the office since no one is there 24/7) and checked in which was a very easy process. She was very personable and friendly. She informed they recently got a new mayor who is very ATV friendly....which hopefully will boost business. The room was very clean and loved that it included a refrigerator and microwave. The tiled bathroom floor and tiled entry area were pretty sticky and the carpet didn't look completely vacuumed. But overall the cleanliness was good. There isn't a coffee maker in the room but I did notice there is one in the lobby. But since no one is in the lobby 24/7 and it remains locked, I'm not sure how someone would access it. There is WIFI but it was pretty weak...assuming the equipment is in the office and my room was the farthest one away. Overall, it's a cute motel that's comfortable and has most of the necessities. It sure beats driving in the dark on some of these windy roads. Highly recommend!

I'm back here again. They have done some renovations. It's still a nice hotel. And has great…read morestaff. Easy off the highway. Close to Tamarack. A wide assortment of restaurants are within a short walking distance. There are 2 gas stations across the street - one is big and has diesel.

Easy, Breezy Hotel to stop in for a quick nights sleep. We made an 8+ hour trip for a hockey…read moretournament and were exhausted. We were able to easily book a room for the night via the app. Beds were a bit uncomfortable, but good enough for one night. The hotel itself was ok, could use some updating and TLC. However, staff were very kind and accommodating. I appreciated having the option of a grab and go breakfast so we could hit the road! Staff were kind enough to offer us water bottles as well.

Beautiful hidden-gem hotel at an amazing price--plus a 10% military/veteran discount!…read moreIt's a cozy, mom-and-pop-style hotel with incredibly friendly staff. We discovered it during a long, late-night trip, and when we arrived, we were greeted with genuine Southern hospitality. Even that late, they offered us a meal and got us checked in quickly. The rooms were very clean and stocked with all the amenities you could need. The river view is absolutely beautiful, and the whole area is peaceful and relaxing. If you're in the area, I highly recommend going a little out of your way to support this amazing place and the wonderful people who run it! Sorry--photos are from the website. I forgot to take any while visiting, but the pictures accurately show exactly what the establishment looks like.

My wife and I stayed 8-10 Oct 2025 and absolutely loved it. The entire staff and people of Clay,…read moreWest Virginia are so friendly and genuine. Our room had all the standard amenities. It faced the Elk River, so we enjoyed beautiful scenery of the river, surrounding mountain, and a bit of morning fog. For breakfast and dinner we ate at Tudor's Biscuit World and Gino's Pizza and Spaghetti House. Service was extremely fast, personnel were very friendly, and food was delicious. The front desk area of the hotel also hosts an antique shop, as well as a fabric and yarn store. The entire area is so quaint - we fell in love with it.

Clean room and bathroom with no bugs. The hotel overall was very clean and well-maintained as a…read morebuilding. The breakfast had lots of options and was tasty. Bummer that the TVs didn't have any on-demand/streaming options.

Oh boy, this place really needs a makeover!…read more We stayed overnight after a long, long drive on the way to a hockey tournament. After driving for hours we needed to rest and we trusted the Hampton Inn name. Nope! The good: Plenty of parking, by a McDonalds, utilizes digital key, offer breakfast and to go breakfast bags, staff are friendly The bad: Carpet is bucking in halls, beds are unbelievably uncomfortable and have that "spring" feeling, mold in bathroom, outdated, dirty This hotel needs a serious makeover! I would not stay here again. Drive the 30 ish minutes to the Hampton Inn in Beckley, WV. Much better.

Omg. Clean comfortable and reasonably priced in Beckley, WV. We arrived road weary and…read morefrustrated because of traffic jams and other things that happen when traveling through the mountains. Our check was fast and friendly. With an excellent recommendation to a restaurant to top it off. Then after a wonderful night sleeping we woke to a great shower, & then downstairs to breakfast, which was a total experience, with fresh yogurt and pancakes that were made before our eyes. A special shoutout to Susan at the front desk her willingness to answer my questions and professionalism that can be appreciated so early in the day. Overall great experience. A great place for dog lovers to bring their furry family.

We stayed here a few years ago and we had a good experience. This time though, was a totally…read moredifferent experience. We stayed for four nights and five days and we could not get anyone to service our room, even after kindly asking the housekeeper that was on our floor. Every night, we would have to go downstairs and ask for items that we needed. Our trash cans were never emptied and as you can imagine by the end of our stay, they were overflowing. The most disturbing part of our stay was the second to last day when we found someone's dirty workout clothes laying in our room on the bench. Did someone change in our room or take a shower?? When we told the front desk, they did not seemed concerned. As you can imagine, we will not be staying here again.

The hotel has very friendly staff, very clean and nice rooms and the breakfast is a real hot…read morebreakfast. Extremely happy and will be booking again on our next motorcycle trip.

It was clean and there were plenty of towels. There several USB outlets if you need to charge your…read moredevices. I didn't utilize the breakfast option, but they do have a continental breakfast from 6am to 9am. I stayed in a 2 double bed room with a walk-in shower. (See pics)