Went to Bill's with a group five friends on 8/29. Range was busy but staff (Brady, Brandon, and…read moreDerrick) were very helpful and accommodating. Great experience overall!

Bill's is the best Range I've found in the northern Minneapolis area. I shoot at Circle Pines…read moreregularly, my Bronze membership is more than covered with the money I save on lane rental. I've rented two handguns to test fire, again, my membership saves me money, but the regular price isn't beyond average costs elsewhere. Bills also has days of the week where lanes and firearm rental are discounted for senior citizens, youth and female shooters. Ammunition, yes. It can be somewhat higher priced than buying in bulk on-line or waiting for a sale at a sporting goods store. Even as a member, I pay full price for the rounds of ammunition I use through a rental firearm. I don't have a problem with this, remembering I'm firing one of their firearms. Requiring instore purchase keeps ammunition an absolute factor: this is reasonable. It also prevents an individual from firing some inferior quality or self-loaded rounds which might damage the firearm. I've sold two relatively new firearms at Bills and received a very fair price. Much better than I could have received at a pawn shop. The potential offer was explained to me, a flat percentage based on the salable value. No surprises. The manager at Circle Pines is generally in during the mid to late afternoon so the process might take some time but I had cash in my hand same day. I'm fully satisfied with the purchases I've made. I could have paid a few dollars less, could just as easily paid a few more. What matters is the way the individual guns were presented to me, compared for me, and explained. Excellent customer service! I've also found it easy to get advice, especially when considering an optic. Red dot, green dot, field of view. I'm farsighted and that became part of the discussion to find the right item. I've also asked at the counter for an opinion about bore laser zeroing, something I had just learned about. The only downside to the Circle Pines shop is they don't have a gunsmith on site. Robbinsdale does, and the work done there is first rate: installing night sights on a subcompact pistol, a new grip assembly on a compact. In my experience, turnaround time is negligible. I did pay the 25-dollar same day fee each time: it turned out to be "same hour". though my service didn't involve repair or expensive upgrades

Every time i come in, the staff here is very accommodating and knowledgeable in their craft, today…read morespecifically i received assistance from a nice gentleman Tim W. I have been in search of a reliable 9mm handgun for some time, and today Tim went out of his way and showed me each of his personal recommendations and explained in detail why he enjoys each one. I am beyond impressed with his knowledge and honesty as a salesman and gun enthusiast and i am very grateful for the extra effort he put in to showing me around.

I had the pelasure of taking a basic gun class at Range USA last Fall which provided great basics…read moreand range time. Since then, I've signed up for the Premium membership and another intermediate gun class. As someone who lives past Rogers, this was conveniently located, clean facility, and great store layout. The safety officer inside the range has always been so conversational and helpful. I've also had great interactions with most of the customer sevice reps. and a really proactive young lady who works Weekends from 2 to 6pm. Unfortunately I had 3 experiences that sealed the deal on me canclling my membership- the last one being a team lead. Although I was a member and in the member line, I was charged non membership prices for 380 range bullets my first time there. I hadn't realized it until anotha rep- on a separate occasion, qouted me non-membership bullets although I was in the members lane. It wasn't until I questioned the lower priced labels -he acknowledged it was member prices. I confirmed I was a member and he rang me up accodingly. To add context, I had purchased a gun at Fleet thereafter and was sold the incorrct gun despite questioning the key differences in Rueger 380 security vs. Secturity 9mm. In addition to being sold range bullets when I needed self defense bullets. I later learned from a helpful rep at Range USA about the trade options for a credit towards another gun if I wanted. He also encouraged me to verify how Fleet Farm registered the sale and see if I could return it. It had been over a month so I wasn't confident in that but that did bring me back in the store later to verify the process. I came back on a Saturday and was met with a lead (Asian man) Chiam/chiam and another male rep behind the counter. When I walked in I greeted everyone. The lead rapid fire asked if I was there to shop, shoot or something else. It was so fast and off putting that I could only pause. He repeated it, I explained I wanted more info. About the trade in process and also who I would need to speak with if I decided to go with that option. After explaining the process. He said I could come in and speak with anyone however I was previously told I'd need to speak with a manager or higher up which I relayed. The rep. behind the counter confirmed I would need to speak with a lead and confirmed Chiam was a lead. Shocked the hell outta me as he was so off putting and short the whole interaction- now giving misinformation.The culmination of all those experiences compelled me to cancel my membership that day. Overall, I really liked Range USA so much that I'd come by myself bi-weekly, planned to take my daughter and mentee even promoting their open house and recommendinf them to others but now have mixed feelings after the negative experiences

Phenomenal gun store. Owners are super knowledgeable and so are all the employees. Not pushy, just…read moregenuinely want to help you find what you're looking for. My wife and I have been upping weapons purchases and we found this place by chance. We will definitely be going here from now on. I had them order an AR pistol for me and they got it in super fast, and kept me in the loop the whole time via text. I can't recommend these guys enough. You won't be disappointed with them or their selection!

I have gone there on two separate occasions for gunsmith issues and the one issue they couldn't…read morehelp & the 2nd time I was handed a business card for separate gunsmith, not sure why they say they offer gunsmith's on their website?

Lots of parking, easy to find. Haven't done anything here other than use the range for an hour…read moreevery once in a while. People at the desk are really nice and accommodating, make the process easy to get checked in and off to a lane. Merchandise and other accessories seemed on par with other places I've been. Worth a visit if you're trying to shred some paper.

Great service and pleasant experience. We enjoyed the range, and had a nice conversation with other…read morepatrons. Had a recommendation on a reloader which turned out to be perfect for me.

Great store. Great prices on guns and specially ammo…read more Wonderful staff. I really appreciate that this is one of the few store where price on ammo doesn't jump baselessly.

Excellent personal style service. K&L Surplus demonstrated numerous time that they could get…read moreammunition when other shops could not. K&L can be a FFL when you buy a firearm on line. They are very knowledgeable on firearms and ammo with good pricing.

A great long time gun shop. Good inventory and reloading items…read more Friendly and helpful. Member and supports BESA.

This place is right out of the Old West. When you walk in you will likely encounter a couple of…read moreolder guys smoking cigars and carrying on about something or other. Ammo boxes that appear as if they had been there 100 years line the walls. If they don't have what you are looking for, odds are you will find something else that you gave up looking for long ago. Not your big box store. You won't find gortex underwear or battery operated socks here. You will find a no nonsense gun shop. Take the time to drive up and check the place out.

Our estate clean out went very well. We had good communication, it was on schedule, the haulers…read morewere great. I would use them again without hesitation.

Says communication to me. Found zero communication on GunBroker or my email. It is what it is. Junk…read morefor my money. Some people are just not honest.

I had a 1 on 1 instruction with Josh. I took this to get back into the groove after life got busy…read moreand I hadn't practiced in over 6 months. I couldn't recommend it more!!! Josh was incredibly personable, answered all of my questions and was sure that I completely understood everything he shared with me. He genuinely cares about the people he trains I can tell! I left feeling more confident in my knowledge and skills brought back up. Obviously I will continue training as with this it is vital to keep sharp, but I am so glad I went through Josh! All of the good reviews you see about him are true! And if you take a look at the picture, that is my first shot in over 6 months under his instruction! (I think it's pretty good) For all of you wanting to brush up your skills, at any level- go through Josh! You won't regret it!

Back when I was 18 buying my first gun, I saw what I thought was a nice semi auto AR style shotgun…read more It was listed for 800 at the store, payed probably around 900 after tax. Later a buddy of mine finds the same gun new online for less then 300$ from the company making the gun I bought. Do your research before coming in and buying a gun from these guys. Also pack of 5 slugs 20$ when I can go down the street and get the same rounds 8$ for 5.