1. Duke's Quick Lube

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    Mount Vernon, OH

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    Duke's Quick Lube

    3.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Duke's Quick Lube

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Duke's Quick Lube Photos

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    7 years ago

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    12 years ago

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    Elliston Repair - Our state-of-the-art repair space

    Elliston Repair

    (6 reviews)

    The owner was suppossed to meet my husband to get him set up with a U-Haul this morning at 9:00am…read more My husband showed up just before 9:00am and waited until 9:45am. He called the towing dispatch to see if they could get ahold of the ownder to find out where he was or what was going on. The dispatcher sent him text messages and called him and said she could tell that he read the messages but he never responded and never called my husband back. I called the towing dispatch again around 11:00am and the lady said she would have thought that the owner would have contacted my husband, so she sent him another message. As if moving were not stressful enough, we have to add this to the frustration. We had people lined up to help us load the trailer and still had to pay them because they showed up even though we had no trailer to load. This is total crap!! U-haul cancelled our reservaation and gave us a $50 credit. Whoopie!!! That does not even cover what we had to pay the people to help us load the trailer. Now our moving is postponed and the people we had lined up to help us are not available. Thanks for making an already stressful event even more stressful!!! This is a total lack of customer service and a total blow to our moving plans. UNBELIEVABLE!!!

    called in got on service date brought truck in at 8 am I had to call twice around 430 finally…read moremanager said he couldn't do it waited all day . then I caught them lying about it said they was busy I had words with one of the service member would not recommend at all fuck them. I didn't want to leave any stars but had to put 1 inn terrible

    Mort's Napa Auto Care Center

    Mort's Napa Auto Care Center

    (3 reviews)

    Morts has been my go to place for a number of years. They have always been an honest establishment…read more Although it was sold a few years ago they have carried on the tradition of Stan and Maggie the original owners and I do not trust my vehicles to just anyone. My family still all go there for their auto repairs and have always found fair prices and good work. I have previously been in the automotive business in different categories and trust Mort's to do a good job and have never been disappointed in their services. Will continue to take my vehicles there and recommend them to others.

    So we took my husbands car to morts on west gambier street mount vernon ohio, to get the tires…read morealigned. We took it to them around 11am, and called them about 3:15pm to see if the car was done beacuse my husband had to work and wanted to drive it finally. We just spent almost 6 months rebuilding this thing. So anyway, he called and they said "your muffler couldn't clear our jacks". Why not call us sooner so we could try to find somewhere else to take it? It's annoying but ok yes things get busy, so we understand. We had to wait until my husband got home around 10pm to go pick it up. He pulled out, and I was behind him. I noticed something was hanging where it shouldn't be, so I flashed my lights to get his attention. He got out and climbed on the cold ground to take a look, and he found out that they ripped part of his muffler!! He called them this morning to see if they would fix it, being as it was perfectly intact when he took it to them, and the gentleman he talked to swore up and down they didn't do it. When dillon told him it's only like $10 worth of bolts that need replaced, the guy flipped his shit that my husband was calling them over $10, he just kept yelling so my husband hung up on him. Um I'm sorry but it doesn't matter how much it cost, the point is you mess something up you need to fix it and not be a douchebag. The picture of it hanging isn't great because his car is so low now it's hard to get under lol, but either way that piece hanging by the blue part should not be hanging. And they dented it closer to where it exits the car trying to clear it. They will never get our business again if that's how they treat customers after THEY mess something up.

    Duke's Quick Lube - autorepair - Updated October 2026

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