I've taken many vehicles to Rob at the mechanic's shop. Always treated me well. An honest and great…read moreguy to work with. They do excellent work and are very thorough.

Excellent service. Quick repair and reasonable price. Will definitely go back when needed.read more

This is a great repair shop. My daughter attends nearby Kenyon College and had her old Audi break…read moredown. The guys at the shop (Nick, Bob) gave her the royal treatment when she went in. They found the best and cheapest way to fix the car, gave her a lift back to school, and then delivered the repaired car to her. I would particularly recommend this shop to a Kenyon parent who is trying to keep a student's car running from afar. You can trust these guys.

From the owner: Machine Shop Service, Custom and Stock Engine Building, Crankshaft Balancing, Cylinder Head Repair,…read moreBlock Service and Repair, Crankshaft Service, Dyno Testing, Research and Development of Internal Combustion Engines.

The owner was suppossed to meet my husband to get him set up with a U-Haul this morning at 9:00am…read more My husband showed up just before 9:00am and waited until 9:45am. He called the towing dispatch to see if they could get ahold of the ownder to find out where he was or what was going on. The dispatcher sent him text messages and called him and said she could tell that he read the messages but he never responded and never called my husband back. I called the towing dispatch again around 11:00am and the lady said she would have thought that the owner would have contacted my husband, so she sent him another message. As if moving were not stressful enough, we have to add this to the frustration. We had people lined up to help us load the trailer and still had to pay them because they showed up even though we had no trailer to load. This is total crap!! U-haul cancelled our reservaation and gave us a $50 credit. Whoopie!!! That does not even cover what we had to pay the people to help us load the trailer. Now our moving is postponed and the people we had lined up to help us are not available. Thanks for making an already stressful event even more stressful!!! This is a total lack of customer service and a total blow to our moving plans. UNBELIEVABLE!!!

called in got on service date brought truck in at 8 am I had to call twice around 430 finally…read moremanager said he couldn't do it waited all day . then I caught them lying about it said they was busy I had words with one of the service member would not recommend at all fuck them. I didn't want to leave any stars but had to put 1 inn terrible

Had a bent right, rear axle on my Tahoe and the whole rear-end was under warranty from Las Vegas…read more Jim tried to work with the parts company out of Vegas, but they were being difficult. They wanted him to remove the whole rear-end and pay for a new one to have them send another one to Ohio. Jim saved me a ton on labor by arguing that they only needed an axle replaced. He really tried to straighten it out when it really wasn't his problem. My Tahoe was at his shop for over a month (no charge) before we gave up on that company to remedy their faulty part and he had it fixed in a day. I came back up from NC, picked it up, and I'm back on the road with the vehicle driving smoothly again. Great work, and the best customer service I've dealt with at a mechanic shop...EVER. He was always available when I called and he always kept me in the loop. Very professional. 6 stars.

I went to this auto zone because my cars battery stopped working so i had to get it towed to this…read moreplace and when they gave it back to me there was a giant scratch on it and he told me they messed up and they grabbed the wrong grade of battery .

My wife is a bit disappointed. She made a reservation for an oil change advertising $19.95…read more However, synthetic is recommended for her car and it never was discussed with her. She was shocked when the invoice came to $54.63. She's not one to assert herself in situations like this. So she quietly paid. Don't misinterpret this. Service was good. Obviously the oil change occurred and they did a good inspection. Just she felt she was baited into one price and charged another. So ... 4 stars, but make sure you know what oil you're needing before going for an oil change 'special'.

Terrible took vehicle in to have it looked at for some front end noise manager said nothing wrong…read morewith it normal noise. took to have a second opinion somewhere els motor mount is completely shot and the motor moves 3-4 inch's. that an their communication sucks.

CON-ARTIST=Terrible business!! They sold me a Tahoe without catalytic converter which is illlegal…read moreto sell in Ohio. Haven't got my title yet. I told them about it and he told me the SALE IS FINAL

Still have yet to receive title for truck bought back on November 15, buyer beware. Dealership also…read morewrote on paperwork that the truck was bought for $1500 when it was actually purchased for $5600.

Today I am thankful having found a great car mechanic. I have been taking my vehicles to Leo at…read moreCampus Auto for a year now and he is the most honest, capable, speedy mechanic I have ever worked with. I took my SUV to a different mechanic who quoted me a RIDICULOUS price for broken AC. I don't know jack about cars but I knew this RIDICULOUS quote had to be wrong. Highway robbery. I've suffered 2 summers with no air because I refused to pay the cost of a black market kidney for some AC. The busted air compressor eventually caused a belt to burn out and my engine almost caught on fire two days ago. Leo fixed me all up for 1/5 of that other dude's price. If you live in Knox County, go to Leo in Gambier. He's a little grouchy sometimes but in the best, most endearing way.

My son's car was vandalized and we could not have asked for kinder people to work with for a very…read morereasonable and efficient repair!

Morts has been my go to place for a number of years. They have always been an honest establishment…read more Although it was sold a few years ago they have carried on the tradition of Stan and Maggie the original owners and I do not trust my vehicles to just anyone. My family still all go there for their auto repairs and have always found fair prices and good work. I have previously been in the automotive business in different categories and trust Mort's to do a good job and have never been disappointed in their services. Will continue to take my vehicles there and recommend them to others.

So we took my husbands car to morts on west gambier street mount vernon ohio, to get the tires…read morealigned. We took it to them around 11am, and called them about 3:15pm to see if the car was done beacuse my husband had to work and wanted to drive it finally. We just spent almost 6 months rebuilding this thing. So anyway, he called and they said "your muffler couldn't clear our jacks". Why not call us sooner so we could try to find somewhere else to take it? It's annoying but ok yes things get busy, so we understand. We had to wait until my husband got home around 10pm to go pick it up. He pulled out, and I was behind him. I noticed something was hanging where it shouldn't be, so I flashed my lights to get his attention. He got out and climbed on the cold ground to take a look, and he found out that they ripped part of his muffler!! He called them this morning to see if they would fix it, being as it was perfectly intact when he took it to them, and the gentleman he talked to swore up and down they didn't do it. When dillon told him it's only like $10 worth of bolts that need replaced, the guy flipped his shit that my husband was calling them over $10, he just kept yelling so my husband hung up on him. Um I'm sorry but it doesn't matter how much it cost, the point is you mess something up you need to fix it and not be a douchebag. The picture of it hanging isn't great because his car is so low now it's hard to get under lol, but either way that piece hanging by the blue part should not be hanging. And they dented it closer to where it exits the car trying to clear it. They will never get our business again if that's how they treat customers after THEY mess something up.

I've taken many vehicles to Rob at Howard Street Garage, and I couldn't be happier with the…read moreservice. Rob is an honest and stand-up guy who always takes the time to explain what's going on with my vehicle and what needs to be done. The team is professional, thorough, and does excellent work every single time. I've always felt like I can trust them, and they've never let me down. Whether it's routine maintenance or more complex repairs, I know my car is in good hands. Highly recommend!

Great people, great service very pleased with my experience at Howard Street Auto Care!read more