This was our first visit to this pediatric dental office, and I brought all four of my…read morechildren--what could have been a stressful experience turned out to be incredibly smooth and positive! From the moment we walked in, the staff was professional, polite, and so welcoming. They were patient and kind with the kids, which immediately put us all at ease. The dentist was absolutely hilarious--he had all the kids laughing and feeling comfortable, which made the whole experience fun instead of scary. I was especially impressed that we never felt rushed. The team took their time with each child, explained everything clearly, and made sure everyone was comfortable. They've clearly put a lot of thought into making the office kid-friendly, with thoughtful touches and a calm, cheerful atmosphere. I'll definitely be coming back. It's such a relief to find a place that genuinely cares about making dental visits a good experience for kids (and parents!). Highly recommend! Thank You Luong and Staff

On 04/09/25, during my daughter's exam, we brought our small, 9 lb. dog into the office. I was told…read morehe couldn't be there, despite designating him a Service Animal. An employee, Shalona, said, "He peed last time he was here." I retorted, "That's absolutely & verifiably false." She replied, "That's neither here or [sic] there, but he can't be in here with no documentation or harness." I showed her the law (RCW) on my phone, showing it's not required & she exclaimed, "Don't put that phone in my face! If you don't take that dog out, we'll call the police!" I did not put my phone in her face & hoped she'd call the police, so it'd be documented. The witnesses would've been named in a lawsuit... Ultimately, Dr. Luong emerged & mediated a compromise, whereby he said our dog could stay for the visit if I agreed not to bring him again. Shalonda lied about our dog urinating in the office, violated my rights & threatened to call the police. This business should educate itself on the Service Animal laws of this state, so as not to violate other people's rights. Moreover, they should treat people with dignity, respect & professionalism. Being accountable isn't their priority, as that entitled, rude & disrespectful Karen should've been reprimanded & made to apologize for her deplorable behavior. I cannot recommend a business that treats folks so despicably...

My kids enjoy coming here and the office is very fast, efficient and friendly in the overall…read moreexperience. I am glad they allow both my kiddos to been seen together during their appointments. We will keep coming back!

Dr Susanto is such a wonderful dentist, my son always feels at ease in their clinic. Always clean,…read morewarm, and enjoyable for the littles. Their entire staff is amazing, we've been seeing them for the past 3 years and never had any kind of problem. Highly recommend!

Been coming here since my 5.5 year old was a baby. Dr Tyler and his staff has always been kind and…read moregentle with my son. They have been accommodating to my requests. My son even had major dental surgery with Dr Tyler and I could not imagine ever seeing another dentist. I also always seen him and his staff been very gentle to other patients.

This is my second time coming to this dental office and it will be my last. Upon arrival the dental…read moreasst. took my daughter back for "treatments" the procedure was not explained to either of us. Within 10 minutes I could hear my daughter crying from the waiting area and when I seen my daughter shaking and crying in pain I immediately asked them to stop drilling her teeth. As the dental Asst. proceeded to coach my daughter on how well she was doing as she was visibly in pain and crying while shaking my daughter was cold and clammy. Just because she is a child does not give anyone the right to devalue her pain tolerance and ignore the trauma she was experiencing. Not once did they ask her if she wanted to stop. Upon my arrival to the back area the dentist then shot me a quick dirty look and walked away to start with a patient while I began questioning why she is being forced to endure this kind of pain. I inquired about the local anesthetic my daughter received and was informed it was administered. I said this would be it for today and we will reschedule further treatments and require more sedation to ensure my daughter was comfortable during her next treatment. When the dentist came back he then proceeded to ask my daughter what hurt while her jaw was wired open and she was unable to answer, my frustration grew and repeated my daughter was done here today. The dentist bluntly stated general sedation was an option but our insurance wouldn't cover it as if money would alter my decision in my daughters dental care. I understand that dental care is important however this is the very reason kids do not go to the the dentist as adults because of traumatic experiences such as this one. But that's not all! While scheduling my 8 yr old son for sedation for his treatments the receptionist then stated there would need to be two adults present, then inquired how old my daughter was. I replied she is 15 and asked why that's important and the receptionist stated "well your son may need to be carried out." So your telling me you'll sedate my child and then not give him any recovery time here to be able to walk on his own? I then informed the receptionist that my husband would be with available. I believe this receptionist assumed I was a single mother just like the dentist assumed I couldn't pay for sedation because insurance wouldn't cover it. I hope this review helps anyone looking for a great pediatric dentist.

This has been my kids' only pediatric dentist office. We were referred here by an educator from the…read morechildren's home studies department at Bates Technical College. They "loved" doctor Cam and Beck. Whenever there is a question on our neighborhood Facebook group for pediatric dentists Fircrest Children's Dentistry is raved about. The front desk is friendly & efficient. The dental assistants have all been amazing and caring, and we have now seen 3 dentists here who all have been wonderful with both of our kids. I've glad we found this office, our kids now also say they love going to the dentist.

I brought my daughter here for the first time coming from another local children's dentistry place…read morethat we had unfavorable experiences with. My daughter usually refuses to get X-rays done or even really let them inside her mouth for a cleaning, it gives her a lot of anxiety. I must say that it warmed my heart with the staff at Fircrest Children's dentistry to see my daughter gain confidence and trust with them allowing them to do the normal procedure for a checkup and cleaning. Barbara was patient and took everything a step at a time to explain and make my daughter feel comfortable. Dr. Beck was funny and made her laugh to ease her comfort even more. She actually said for the first time that her dentist appointment was "amazing." Very grateful for this experience today.

This dental office is very child / family friendly . If you don't speak English but Spanish that is…read moreok because the staff speak speak Spanish. This is a very comfortable setting for children and staff and doctor is constantly communicating to whole family. Seating space in dental rooms are a bit snug but patients are happy with cool glasses and cartoons. This is great for children in autism spectrum and staff are very considerate of their needs too. After visits, children get tokens to pick prizes out of a gum ball like machine. We have been bringing our son here since this school year. We are happy with this dentist for our son. This year has been a good year finding dentist for our family. This dental clinic caters to young toddlers all the way to teenagers. If you have children, this is a nice place to take them. It is in the Allenmore building.

DO NOT EVER BRING YOUR CHILD HERE PLEASE PLEASE PLEASE!!!!!! For your child's sake I'm begging you…read moredon't take them here!!!!!! My daughter was put under anesthesia for FILLINGS and was given not just ONE but TWO UNNECESSARY CROWNS WITHOUT MY CONSENT INSTEAD!!!!!! If you want your child to be tortured and have permanent alterations done to their body unnecessarily then go see Rani she's your gal! 0 stars!!!!!

Dr Linjawi is amazing. Super personable and friendly. Always makes our family feel welcome and…read moreremembers what my kids are involved with extracurricularly which is nice. I've been bringing my children here for years and have appreciated the attention to client needs by making staff changes. The current staff has excellent customer service, great leadership from management and I couldn't ask for better office interactions. Thanks so much for being awesome!

They are great with my daughter and she loves coming in to the dentist. I highly recommend this…read moreplace for anyone with little ones.

MINORS TAKEN BACK PLACED UNDER ANESTHESIA/SEDATION WITHOUT PARENTS!!!!…read more This is a major red flag. At first when we came here they allowed me back there with my sons for their cleaning and check up. Then told us they need more teeth fixed. Fast forward to today, they are taking my son back WITHOUT ME to go under sedation to have cavities fixed with adults I know nothing about. It's absolutely UNACCEPTABLE. No matter how much they preach that children are better behaved without parents when my son is at the brink of tears TELLING THEM "I want my mom to go back with me" THEY KEEP TELLING MY MINOR SON "ItS CoMPaNy PoLiCy" it's a JOKE. And makes me wonder what the office is hiding. It's not okay. And this new practice offices are trying to implement must not be accepted.

My son has anxiety and the guy that was going to drill out his cavity had little to no patience for…read morehim. They gave him a sedation drink and that wasn't enough so they put the gas mask on him we are not allowed back so who knows what else happened but after my son was able to tell me what happened I decided not to ever go back. They did not tell my son they were strapping him down to a table and so my son was scared and shared that the straps were really tight and when he tried lifting his head the dentist pushed his forehead down onto the table with his pointer finger in my opinion that is not ok the same guy gave up rather quickly at his previous appointment.

I made a post 11 months ago, update the service is worse!. Since September my daughter who is now…read more13 has had her braces on and still hasn't switched them. The appointment gets cancelled while I was driving to the clinic even. Horrible. Still waiting for an appointment IN DECEMBER. More than 3-4 months, super disappointed.

Unorganized is the most favorable word I can say.. the staff is rude, the doctor thinks she is so…read moregood she refuses to engage and explain to parents about any treatment. She has the techs do it. Has a real hard time keeping scheduled appointments. Doctors preference is what us considered va patient care.

I truly love this dental practice! Everyone -- from the the time you walk in to the time you leave…read more-- is very friendly, personable, polite and helpful. They do great work, are gentle and kind. Dr. Julia is wonderful and Kelli, my hygienist, is amazing! I'm so happy I found this place and highly recommend it!

It was hard to believe that after fifteen years, I would find a place that had EVERY service in one…read morelocation. From the 1st call and staff getting to know me and my concerns, putting me with an amazing care team that was extremely patient with me talking to me each step. From getting my appointment moved up sooner, great communication, up front review of insurance and pit of pocket. No surprises. Not to mention everyone is so friendly, kind, and Great Looking! This will be my dental office. Hands down, the one I will recommend to everyone!