Best dentist ever, because Dr. Bui is always attentive to my needs. I have been to many dentist to…read morefind the right one and I wont go any where else. I wouldn't let any other dentist do my deep cleaning but after listening to Dr Bui, he assured me that it would be OK and it was. I appreciate the staff and the personal care I get every time I go, thanks so much for taking good care of my smile.

Dr, Bui has been excellent to my family and friends. He's done so much quality work for me…read more Truly a pain free experience. Book your appointment NOW !!

First of all, I am a licensed dental hygienist. This review is from my experience as both a dental…read moreprofessional and a mom. I would absolutely recommend Dr Hopke and his office. My daughter got her braces off this week and she is very happy with the results. The support staff and assistants are great! Scheduling is easy. We loved the attention to detail throughout the process. My daughter is on the spectrum and they made sure to explain everything to her in language that she could understand, have her demonstrate how to put in the bands or retainers herself, and they really empowered her to take care of her own teeth. State insurance paid for her braces. Very thankful for that. He does accept state insurance. His office is state of the art! His office is also clean and kid friendly! Over the 3 year process of braces I believe we waited more than 20 minutes twice. They are very good and staying on time. It is a busy office but they really do their best. In medicine, some things can't be predicted so giving grace when they run behind is just as important as them giving grace when we run behind. I am hoping my son will be next to have treatment here. Full disclosure: I am an RDH in CA. Worked for 16 years as a hygienist and now I drive a school bus for PSD. An employee at Carson elementary recommended Dr Hopke and I'm so glad she did!

Sharing My Experience for Other Families…read more I am sharing my personal experience with Hopke Orthodontics because I want other families to ask questions and consider getting a second opinion before making important decisions about their child's orthodontic treatment. My son was treated there for approximately three years. At first, his teeth seemed to be straightening well, but over time I became concerned because I was not seeing the progress I expected with his bite. He also developed inflammation, and when I took him to his hygienist, I was told that something did not seem right. I contacted the orthodontist because I wanted him to look into what was happening. When we followed up about two weeks later, I was told that he had not had a chance to look into my son's situation. As a parent, I found that very disappointing. We were also repeatedly told that my son would likely need jaw surgery. After leaving the practice, we got another orthodontic opinion and were given a different possible treatment approach involving braces, rubber bands, and possibly removing one tooth, which may give him a chance to avoid jaw surgery. I understand that orthodontists can have different professional opinions, and every child's case is different. I am not saying that another family will have the same experience. I am simply sharing what happened with my son and why I chose to leave. For families considering this office, especially families whose children have an underbite, I strongly recommend asking questions, understanding all available treatment options, and getting a second opinion before committing to a long treatment plan or jaw surgery. I am sharing this because our children's health and future deserve careful attention, communication, and a treatment plan that parents fully understand.

i actually LOVE coming to this office. everyone greets you with a smile. front desk ladies Sara and…read moreLynn so wonderful. the staff, Sara my hygienist was the BOMB so much fun getting my teeth cleaned. They all take the fear out of being at the dentist!! Dr. Jeff (Stew) to us fellow Wils grads. Oh you can always get a friendly livk on the hand from the puppy's greeting you at the door. you will never have a fear again at the dentist

If I could rate above 5 stars, I would. Dr. Stewart is one of the kindest people that I know, and…read morethis is reflected in his staff and practice. From reception to treatment, I felt so comfortable and cared for every step of the way. Kayla was my hygienist and did an amazing job documenting my long dental history and cleaning my teeth. Her thoroughness and friendliness cannot be overstated. I felt so comfortable the entire time! Scheduling itself was easy. Sarah got me on the books and sent me links to the online portal, where the paperwork was quick and mobile phone friendly. I was able to schedule same-day for my initial appointment and will start treatment within a week. The office is bright, clean, and inviting. The office's location is easy to find and parking is abundant. I will update this review as I receive treatment - which will cover their revision of past dental treatments, root canals, Invisalign, and implant dentistry.

Super kind and professional! She is enthusiastic about what…read moreshe does and tries to help her patients in every way she can.

This was great experience and fast turn around. The denturist was kind and effective in caring for…read moremy dad and his needs. She really took the time to make sure they were going to be the best fit and look. Only three visit and bam he is a new man. Thank you

I cannot recommend this dentist strongly enough! Dr. Smith and his staff have been kind and honest…read moreand responsible from the first time I came in for a cleaning (which I think was maybe 8-9 years ago). I have heard awful stories of scammer dentists and unnecessary procedures etc and this office is the polar opposite of that. Just good people doing good work. I get a little nervous sometimes before a visit but by the time I leave I always feel better. It is basically a life affirming experience going to this dentist! And that is not a sentence I ever expected to say.

Dr. Smith is awesome. I haven't had any major dental work but I am always pleased when I get my…read morecleanings. I don't go as often as I should, once every couple of years. Nevertheless the service and care is exceptionally great. The office is always clean, staff is great to work with and friendly. Most recently, I called after hours and left a voicemail for a callback to schedule a cleaning. The next day doctor Smith himself returned my call and scheduled my appointment for the following week! I was shocked! He explained they are short handed due to the holidays so he goes in on Fridays (when they're closed) to help catch up! I love that he rolls up his sleeves and does all the work in his business wherever it needs to be done. I will also say that I've been going here for about 12 years and as infrequently as I go, again 2 yrs since my last visit , he sure does have a good memory or takes good notes on patients when they visit. He remembered I have a teenage son and 2 small daughters, and we chatted about his 3 boys and how different parenting teens and young adults is in today's day and age. A couple of years ago, when I inquired about whitening after my first visit in 3 years and having back to back babies, cause pregnancy really took a toll on my teeth, he said it's cheaper and easier to just do the whitening strips at home, and I appreciated that especially since at the time I had two under 2 in diapers and daycare. He's a family man and appreciates his patients for who they are and where they're at in life. 10/10 would recommend Dr. Smith for your dental care and needs.

I've been going here for several years now- the staff is the best! They are so welcoming and greet…read moreme with smiles every time! Doc is fun and energetic and I have never had a complaint with any of the work done by him. Id 100% recommend this place to my friends and anyone looking for great people and great work!

I came in last minute thank you Jessica for being super nice at the front desk and helping me get…read moremy tooth insurance ready so I can get my procedure done on my tooth. Thank you Dr. Han for removing my tooth I feel much better now and also your assistant was very nice also and comforting.

Went in for my normal 6 month cleaning. My hygenist Christine did awesome and extremely thorough…read morecleaning. Probably the best I've ever had. She was extremely professional and friendly along with giving me excellent educational advice on keeping my gums healthy on top of normal brushing and flossing. I highly recommend Gental Dental and Christine in particular for your cleanings. Made my anxiety about going to the dentist almost non-existent aftwards. Thank you very much!

WARNING! GENTLE DENTAL - LACEY, WA. DO NOT GO HERE!…read more TERRIBLE DENTAL WORK, QUESTIONABLE ETHICS, MISSING CASH PAYMENT RECORDS, NO TREATMENT PLAN, AND STILL NO REFUND AFTER MORE THAN 90 DAYS! I wish I could give ZERO stars! After nearly a YEAR of dealing with Gentle Dental in Lacey, I feel obligated to warn others. I wouldn't want ANYONE to experience what I've been through! PATIENT SAFETY & CONSENT: I personally witnessed items dropped on the FLOOR, picked up, and placed directly into my MOUTH! I was also asked to sign electronically without being allowed to read what I was signing. NOT ONCE was I provided a written treatment plan, despite repeatedly requesting one! QUESTIONABLE CASH PAYMENTS: The previous office manager repeatedly scheduled my appointments late in the day and told me she couldn't accept my card for copays. I had to go next door, withdraw CASH, and return to pay her. When I requested receipts, she said the payments would be credited to my account and I'd receive emails. I NEVER RECEIVED THEM! Then one day I was told I had an OUTSTANDING BALANCE! I was shocked because I NEVER left without paying! I asked them to speak with the previous manager and was told she no longer worked there. I demanded a complete account statement to verify my cash payments. I NEVER RECEIVED IT, AND THE ALLEGED BALANCE WAS NEVER MENTIONED AGAIN! Where did my cash payments go? Why couldn't I get receipts? I STILL WANT ANSWERS! PAID FOR SOMETHING I DID NOT ORDER: For approximately NINE MONTHS, I brought my previous partial denture to EVERY appointment, physically showing them EXACTLY what I wanted. Sometimes THREE TIMES during one visit! Every time I was assured, "YES, THAT'S WHAT YOU'LL GET!" They collected my money BEFORE oral surgery. When I came out, I received COMPLETELY DIFFERENT partials than what I'd repeatedly requested! I PAID FOR SOMETHING I DID NOT WANT OR ORDER! And the LOWER PARTIAL BROKE IN LESS THAN A WEEK! CONSTANTLY CHANGING DENTISTS: Nearly every visit involved a different dentist. Communication was difficult, and nobody seemed to know what had previously been promised. DENTIST YELLED AT ME: Eventually, a dentist apologized and promised to replace the partials "for FREE." FREE??? I ALREADY PAID FOR THEM! Months later, I was shown another mock-up that STILL wasn't what I'd requested! I literally began CRYING, holding up my original partial AGAIN, saying, "But this isn't THIS!" Instead of listening, the dentist YELLED at me and told me they would no longer treat me and I should find another dentist! EXCUSE ME? You take my money, don't provide what was promised, give me dental work that BREAKS, and then refuse to treat me? THREATENED WITH POLICE FOR REQUESTING MY REFUND: The dentist agreed to refund me, but the manager said she couldn't process it without speaking to the dentist, who was too busy. I said I'd WAIT, even if it took until after 5 PM! I called my daughter to explain what was happening. I was moved into a private office and told the dentist REFUSED to speak with me. The manager said corporate would issue my refund. I insisted on getting that promise IN WRITING before leaving. THEY THREATENED TO CALL THE POLICE! I finally received something in writing and left. OVER 90 DAYS -- STILL NO REFUND! And just recently, they called saying my partials were READY for pickup at 1 PM! Shocked, I thought maybe I'd give them ONE LAST CHANCE. LESS THAN THREE MINUTES LATER, THEY CALLED BACK! Apparently, the employee was new, made a mistake, and suddenly there were NO partials ready! ARE YOU KIDDING ME??? THIS ISN'T JUST BAD DENTAL WORK. THIS IS ABOUT PATIENT SAFETY, INFORMED CONSENT, HONESTY, ETHICS, AND FINANCIAL ACCOUNTABILITY! In my opinion, based on my personal experience, the treatment and practices I encountered were UNETHICAL, DISHONEST, UNPROFESSIONAL, AND COMPLETELY UNACCEPTABLE! What angers me most is that ALL THE RED FLAGS WERE THERE! I kept giving them another chance, believing someone would finally make things right. THAT WAS MY BIGGEST MISTAKE! I've spent nearly a YEAR fighting for what I paid for, and now I'm fighting to get my own money back! GENTLE DENTAL LACEY -- I WANT MY REFUND, A COMPLETE ACCOUNTING OF MY PAYMENTS, AND ANSWERS! My advice RUN, go anywhere but Gentle Dental!

Ok, first time here and seriously the best experience I have ever had! Melanie was my dental…read morehygienist and I would ask for her! Angela did X-rays and my night guard molds, flawless and easy! Everyone was kind, efficient and helpful! See you in 6 months!

This is not a safe place to have dental care!…read more This dental clinic has steadily gotten worse over the years. The individuals at the frontdesk, in charge of the office running smoothly are rude and offer the poorest customer service I've ever dealt with when it comes to dental/health care. Some of the doctors (Dr. Lewandoski) are not focused on providing good dental care due to incompetence. In the last 3 years this clinic has placed an emphasis of making money by providing substandard dental care. I had to find another dental clinic to have my teeth properly cleaned even after I tried communicating my concerns with the Frontdesk. A new dentist had to address my dental concerns and addressed my teeth not being cleaned properly after 6 - 8 cleanings. The clinic drilled into my teeth, claiming I had a cavities and placed fillings that lasted only a year or so. This clinic and several others in Pierce county are owned by group of investors who seem to have little interest in patient care.