BEWARE!!!! We went there to give them a shot because we received a coupon in the mail. Prior to…read morethis, we had always gone to Graham dentistry up the road and never had an issue and had great service. We should not have ventured off a good path and tried Advanced Emerald Dentistry. This place is just straight BAD and what I can only call fraudsters! They are all about getting money anyway possible. First the coupon that brought us there wouldn't honor because we had insurance. The cleaning was just Muh, but the real kicker is when they came in and said, "you have 6 cavities, then it was 9"! I was shocked as I had cleaned 9 months prior and I am religious at cleaning my teeth. I had them finish up the cleaning and made an appointment with Graham (my old dentist). They checked my teeth out and did more x-rays that I also had to pay Advanced Emerald Dentistry to do. Do you have a guess of how many cavities they found? That's right 0! Advanced tried to scam the insurance out of $1,328.00 and me out of $432.00. This at the very least is insurance fraud and malpractice! It's amazing that they haven't been shut down yet. Just so disgusting that they are trying to rip people off and put them through the pain of surgery and not to mention destroying good teeth. All to line their wallets is disgusting! I will be sending something to my insurance and filing a complaint with the state dentistry commission. I am sure if they tried this with me, I am not the only victim. BUT please take it from me.... run as fast as you can from this place. If you value your teeth and want great dentistry to look elsewhere. You would be better off chewing on rocks then go to Advanced Emerald Dentistry of Graham!

Do not go to this place they hire contracted dentists. They take your money and then forward the…read moreinformation to other offices after they charge you. this place is a scam and should be held accountable for overcharging. They claim to work with insurance companies, but charge customers for crowns that are unneeded to pocket extra cash for themselves.

I went here a while back for a full mouth X-ray/exam. Lawrence did my exam and fillings. Even…read morebefore things went downhill, I was terribly uncomfortable with the comments he made to his assistant while I was in the chair. "Look at her toes, aren't they nice. She's so thin don't you think?" Within 24 hours, I had horrific throbbing pain on one side of my mouth. I called the office to come back in for an emergency checkup. Dr. Tomlinson (who was much kinder and professional than her father) performed an exam and said that there was one more cavity that he had missed and did a filling for me. I went home and again, horrific pain. I went back in and Dr. Lawrence L was angry as he was doing my exam. Screaming at me. So much so that his assistant had to say "he's not mad at you.. etc etc." twice. I was a young, timid girl and was afraid to speak up even though I was terribly uncomfortable, upset, and still in pain. He said that it was because I was grinding my teeth that's why I was in pain. This is the worst, throbbing toothache you could imagine. I called a different dental office. After they did some tests, I was told that one of the tooth he drilled on had nerve damage and needed a root canal. I called his office, trying to choke my tears back while talking to the receptionist. She could tell I was in agony and referred me to an endodontist in Tacoma since I did not want to deal with Lawrence Ladowski's abuse anymore. The receptionist also sent me flowers. It ended up costing me thousands of dollars at his office for the fillings that caused me to need a root canal and another $1800 for the root canal at a different office. The worst part was a whole week of agonizing pain and the frightening, embarrassed feeling I was subjected to while being yelled at by this dentist while in his chair for being in pain that he caused. I am confused as to how 2 professional dentists could miss the fact that the pain was due to nerve damage on that tooth. I went to 2 different other offices and they figured that out right away. It has been a while and I am still so sad for the me that was too afraid to speak up when he was yelling and being unprofessional to me. I hope if you've had a bad encounter here, do speak up for yourself.

DON'T GO HERE!!!! They messed up my teeth and I had to…read moreeventually go to another dentist to fix their mistakes Going here ended up being an absolute nightmare that went on for over a month before I finally called it quits and went somewhere else Money wasted and months of pain, time, and annoyance Don't take a chance on your teeth and go somewhere else or you'll regret it

Last month my mouth was hurting so bad. I called them to schedule an exam. Turns out it was my…read morewisdom teeth. I got in the same week and they were able to remove them. I was so nervous for the procedure. The dentist removed my teeth and did such an amazing job! I was fine the next day I couldn't believe it! The doctors there are amazing! Fast forward to today. My husband had a severe tooth ache and needed to be seen ASAP. Mind you, he wasn't an existing patient so I knew it was a long shot to get an emergency appointment that worked with his schedule. His previous dentist hours were just not flexible enough. I knew that Graham Family was open late and I loved my experience so I gave them a call. They got him in and worked with his schedule. Not only did they work with his schedule, he had an abscess and needed a root canal and they were SO KIND to alter the schedule and fit him in same day (even though I think the dentist was about to head home!!) We were absolutely grateful because we are flying out of town this weekend and he couldn't miss any more work for another appointment this week. The staff is so so sweet. All the front desk ladies there are amazing. I could sit and talk with them for hours!!! My husband gets a little anxious at the dentist and he also had a great experience. He was very comfortable here and he even commented on how nice all the assistants were to him and he LOVED Dr. Chen. I would recommend this office to everyone! It's a phenomenal place to establish care.

In my experience this is not a trustworthy practice. Go elswhere!! Unethical buisness practices…read more During my deep cleaning sessions that i received on 4/23 & 4/24 my gums got tore up pretty badly by the hygenist. I LOST SOME GUM TISSUE IN THE PROCESS, WHICH DOESNT GROW BACK. (This is not supposed to happen) After the deep cleaning,,, they changed the initial measurements of my gum line. The prior measurements of 3's&4's before the cleaning became 4's&5's after the cleaning Ill be following up on this. To make matter worse, since i was in soo much pain due to the gum loss and the gum tissue being so swollen and inflamed. I asked Dr pavlov for 1 or 2 pain pills to get me through the next 24hrs. Dr Pavlov, became dismissive and flippant. He rudely stated that my request was highly unusual. I didnt ask for anything more to get me through a 24hour period. Lets not forget his staff caused this issue. He didnt even take the time to examine my tore up gums. Yeah, how dare I ask for pain relief when im experiencing pain that your practice caused. Im a 58 yo professional/USAF. And he treated me like a drug seeking addict. Even though they caused the issue by their shoddy performance of cleaning my teeth. I dont tolerate being treated this way. ESP AFTER THE POOR LEVEL OF SERVICE THAT I RECEIVED. No empathy whatsoever. I dont know if he was having a bad day, Or if thats just his normal demeaner. He was also rude to one of his staff members. Either way not an acceptable attitude from a healthcare provider. And terrible level of service received. Yeah, goodbye. Im still in pain. 4/27

Make sure your insurance is current . Gave them my card , they called my insurance and checked…read morecoverage. They said I I was good. the quote had my portion plus what the insurance would cover. Out of pocket for me 1,500.00 insurance pays 730.00 . After the work was done , I paid my part 1,500 . Then they decided to tell me my insurance wasn't good? The doctor also was trying to tell me how they take advantage of the insurance and wanted me to stuff I didn't want to do . Thank god I didn't listen ,I would've had to pay more. I've had insurance my hole life , just switched insurance when this happened. Never would I thought an office would tell me I'm good give me a quote do the work and say whoops. My bad as well for not calling my insurance first . I could have given them my Safeway card to be where I am now. Also yelp makes you give at least one star and doesn't give you the option of negative stars

From the owner: "Frontier Family Dental is located in Graham, Washington. We provide dental care to adults and…read morechildren. We provide a variety of dental services, including Cleanings, preventative care, Invisalign, bridges, root canals, dental implants, Crowns, Veneers and more!"

This dentist, the owner took me seriously about my tooth and re-fixed an old filling. I recommend…read moreyou go to the dentist. the owner of Graham family dentistry is a very helpful dentist. I do recommend getting the best dental insurance though.

Dr. Dent is so sweet and so gentle. Everytime I go, he always makes sure I'm doing okay and makes…read moresure nothing hurts. He truly cares about his patients. Before he starts, he always makes sure I don't have any pain in my teeth. I'll always come here for my dental needs. The hygienists are sweet too! Definitely recommend this place!

Had a filling here with Dr. Chong recently and it went smooth and easy. Insurance wasn't a problem…read morefor me and I'm covered for the next year.

The staff here is amazing and super friendly, definitely a breath of fresh air…read more I was referred to this children's dentist by my son's original dentist that was unable to provide proper care since he is a 4 year old. We were referred based on treatment he recommended but when my son's X-rays came back there was more than we even knew. Laura and the staff were amazing and helped to explain a plan of action to make things as easy as possible for myself and 4 yr old. I'm sad that we weren't able to come here originally, it may have saved us tons in dental work for our 4 year old.

John's Dentistry will leave you feeling like family! The doctor is humorous, but passionate about…read morehis field and truly wants to elevate your dental care. Everyone in the office was fantastic and my hygienist Jen was excellent. Very gentle, patient, and kind. All of which go a long way when you have a bit of anxiety about dental work.

David Johns--a great dentist with a great team. They are caring, respectful, efficient, and…read moreexcellent technicians. You won't be disappointed!! David Johns--a great dentist with a great team. They are caring, respectful, efficient, and excellent technicians. You won't be disappointed!!

Unprofessional threaded a camera through my missing tooth . Embarrassed laughter at my teeth and…read moremocked me .

I am a returning patient, there is no where else I'd rather go. Had some recent dental work in the…read morelast months. When I had a dental emergency, they fit me in right away. They always take great care of me at south hill dental.

Dr Shin and staff are warm and welcoming. Good service and caring for their patients. Need a…read moredentist come and see them.

Bethany and Jennifer are hilarious! Such a welcoming environment!!!! I've never had a better…read moreexperience just waiting to have my teeth cleaned. All my worries were taken care of and my normal anxiety was not rising up! I will be so happy to csee me back