I went to Smile Solutions to have them fix a denture that I had purchased from another dental…read moreoffice. From the moment I went in, I was treated with respect and kindness from the staff. Dr. Clark took time to address the issues with the denture and also provided a letter to present to the dentist that made the denture. I have never received better care from a dentist and will be calling on this firm for any future care I will need. Thank you to Dr Clark and the staff! Bravo!

On a recent Sunday the upper right front tooth on my implant appliance broke off. The Smile staff…read moregave me an emergency appointment first thing Tuesday morning. I appreciated their taking me in so quickly! The hygienist/technician who did the work was excellent. The lab repaired the damage quickly. Thank you all.

I have been going here for a number of years and recommend PVD to friends and family (even…read morestrangers!). I don't love going to the dentist (hard to get numb and have had bad experiences in the past) but I am always so blown away by the genuine care the staff has for patients. Every single person in the office is lovely and caring. In terms of treatment, I feel that my treatment plan is always open and honest. I don't feel pressured into anything, but rather am explained their recommendations for care and a recommended timeline. Also, the tech is pretty cool! (The 3D tooth mapping is awesome lol). Most recently I got a crown, which I have not been looking forward to. Mel was amazing and explained everything about the process and consistently checked in to make sure I was doing okay. Dr. Momany was great and as well! Highly recommend PVD!

The most terrible experts a dentist ever. They were not gentle, my mouth hurt for weeks after a…read morecleaning. They lied to me about what care they could provide based on my insurance and I walked out in the middle of an appointment because of it.

Great staff! GREAT! From my fist call to schedule my appointment, to the pleasant welcome when I…read morearrived, to the extraordinary care I was shown during my visit. Have never rated a dental office, but worth the time to say- YES! If I have to shell out $1000 on dental work, I left glad it was to a group of friendly professionals!

Dr. Gill was gentle, informative, efficient, and compassionate. Not somewhere you want to be for…read moreyour young daughter, but if you need to have any highly skilled dental work done this is the place to do it. The office staff are friendly and inviting. Any future procedures needed in our family we will have done here. Thank you Anchor Endodontics. We appreciate you!

I've been sitting on this review for a while but ultimately decided to post it because it's…read moresomething I would have wanted to know before becoming a patient here. Northwest Dental has a policy that if you haven't been seen at their practice/haven't been to the dentist in years, they require you to undergo a deep cleaning that involves two appointments and being numbed because of how in depth they go. At my first appointment, this made sense to me as I was a new patient and it had been a few years since I had been to a dentist (I moved from out of state and am honestly just lucky that I'm not cavity prone so finding a dentist wasn't high on my immediate list of "to-do's" after moving). This is where my first point of contention pops up though because they don't make this very clear hence why I was confused when they started coming at my mouth with a needle to numb me. It was only at that point they really explained to me what their policy was. I thought they could have done a better job of explaining but okay, we're already here so let's do this. Fast forward to my next appointment 6 months later and I was pregnant! I was extremely nauseous in the beginning of my pregnancy and the thought of someone poking around in my mouth was the least appealing thing at the moment. I cancelled intending to reschedule later on once the nausea passed but lucky me, I was one of those who was nauseous almost my entire pregnancy. Then I had my baby and obviously "schedule dentist appointment" is again not a high priority during maternity leave and postpartum. So I was finally able to reschedule around 6 months after my daughter was born, at this point it had been just over a year since my last appointment. I show up and find out that because I hadn't been seen in just over a year, I was required to undergo their deep cleaning procedure again. I asked if it was possible to just have a regular cleaning like you'd expect from any other dentist and was told that wasn't an option. It was deep cleaning or nothing. To further complicate matters, my dental insurance was going back and forth with them over charging so much for yet another deep cleaning. I was told I could pay out of pocket and hope my insurance reimburses or wait to see what exactly my insurance would cover and the office would call me. I chose the latter as I wasn't about to pay out of pocket for something I, and apparently my insurance, didn't think was necessary. In the meantime I texted my friend who is also a dentist. I know, I know, pulling the "well my friend is a (insert profession) and he disagrees". But this man literally married my husband and I, if anyone was going to be honest with me it would be him. So I texted him and asked if their deep cleaning procedure requirement was standard practice or not. I was still willing to give them the benefit of the doubt thinking maybe this is a Washington thing (remember I'm not from here). He said no, that is incredibly odd and no wonder my insurance was fighting them on that because it just sounds like a way for them to make more money on procedures that aren't necessary. So needless to say, I never actually heard back from their office. And that's all well and good because I'm not going back there with that policy in place. I gave two stars because all the staff I encountered were kind and courteous. Even the main dentist who owns the practice was nice. But how nice could they be if they're implementing practices that they know aren't needed?

who knew they would charge for a no show!! 75 dollars you have to be kidding me dude!!! i could not…read moremake it to my appointment last minute due to work. what a joke

The the ladies in the front office are so helpful and friendly. Dr. Crane is very gentle whether…read morehe's giving me a novocain shot or pulling a tooth. The dental hygienists are very kind.

These guys took my money over three visits before they told me they dont do deep cleanings when i…read morespecifically told them thats what i needed, they also didnt know how to help me with my two front teeth, my present dentist had no problem fixing them, the finance lady there is a horrible human , that tries to fear momger you into their crappy service ,i got out of my chair and walked out on her,

I am not one who enjoys their time at a dentist visit. I've had extensive work done on my teeth and…read moreI have horrible anxiety when I know my appointment is approaching. That all being said, I can't tell you what a wonderful experience I had here. Wonderful is a stretch as I had a tooth extracted so not too much fun. I know things are a bit different as we are in the COVID times but I entered the building, filled out reasonable paperwork and was taken directly back. Didn't weight long for Dr. Nielsen. She went over all my options, was completely transparent with her treatment plan and cost. She built customer trust right away. Her overall concern seemed to be my overall welfare while in her seat. The office staff and dental assistants were super friendly, professional, helpful and while the actual treatment wasn't fun, her approach and bedside manner really won me over. Take note that I'm not an "Easy A" so you speak. Details: not a lot of close parking, right on Main Street, also accepts Delta Dental of WA I couldn't recommend this place more for future dental needs.

Best dentist ever - they do a full exam, treat you like a person and are very careful with your…read moreteeth and your feelings. Dentists can be scary and expensive but they are amazingly delicate with your care and take a lot of time to explain everything to you and make a plan that makes sense and is for your overall heath.

Staff are good and nice, but I find it a bit weird and unsanitary that they switch between…read morepatients. I've been to multiple offices in various states, and this is the first dental clinic where I've seen staff go back and forth between patients or attend to multiple patients at the same time. During those times, they do switch gloves, but I don't see them sanitize their hands in between. I think that's important to do. Otherwise, I had a good experience.

This place had to fix a cavity that I had and the filling fell out two times. they said that I…read moreneeded to pay them to get a crown rather they rework the surface and fix the cavity correctly. I went to another dentist and had it fixed correctly and did not have to pay them 1800$ for a crown not covered by insurance. please do not go to this dentist office. they are scammers

Have gone here for years and they have always been amazing! Dr. VanDyk is very gentle and is great…read morewith a nervous patient ‍.

Let me make this clear. The dentists and assistants are great, it was there office staff that made…read moreit terrible for me. I got new dental insurance and called to schedule an appt and they asked for my insurance info so they can verify if I can go there. They called back and said it was all good to go. After a cleaning and X ray for my wife and I we got a letter saying from my insurance saying the services where denied. After calling back to the dentist to say what happened they blamed it all on the insurance saying it was there fault. After filing three claims with my insurance I never heard anything. Fast forward three years later I get a letter and paper worked served to me saying I now owe 988 dollars or I will be sued. Not some of this is my fault but when the staff says they check and I am covered when they really didn't verify and the insurance says they have no recording of it I get really upset. Really wish it could of been different.

He 'transformed' my smile alright! Cut out half my front tooth (WHY?) puttied it up, cracked the…read moretwo on both sides of front teeth. Didn't hear what it was I was asking for. I went back 3 more times only to have his young family member - in-law - put more composite that would and did chip away. ALL I WANTED WAS COMPOSITE ON BACK SIDE OF TWO FRONT TEETH. I'm blowing off HS reunion because my teeth are worse than this picture. I have to get veneers now. Thanks Pak. Receptionist was nice. I noticed ALL positive reviews were made exactly 4 years ago. There had to have been some incentive?

I started going to this office in the late 80s in high school. For decades, I poured thousands of…read moredollars into the previous Dentist and then transferred to Dr. pack when he bought the office. Cleanings Twice a year religiously, fillings, chipped teeth all services at Pak's office. Long story short, my Insurance offered a special at another office to get crowns with no out-of-pocket cost to me. Pak wanted $1000+ for crown work. I got the crown done at the other office yet still went back to Pak for all my other dental needs. YEAR+ after I had the new crown at the other office and RETURNED for several cleanings at Dr. Pak''s office. He decided that I should go back to the other office to resume my dental Care. I'm not sure if he felt disloyalty or the loss of money or ? For decades, I enjoyed the staff at his office. They are fabulous. I've known his hygienist since High School. I can't recommend him for the way I was treated. I'm not a rich man so I'm pretty sure anyone else would have taken a free service over paying $1000's of dollars. He doesn't seem to feel that way. ‍

The best dental clinic in the South Sound area. The office is well located in Puyallup and is very…read moreeasily accessible from the highways. There is ample on-site parking. The building is modern with clean exterior and more importantly an immaculate interior. You are greeted promptly by friendly helpful staff. The waiting room is comfortable though you won't be spending too much time there. The quality of service is another level up from most other dental practices in the area. The staff is well trained and seem very comfortable with the procedures. The assistants are well trained and know their duties. Hygienist Angela is extremely capable and it shows. Dr Nigam is highly knowledgeable and skilled. He has an incredibly easy way of explaining the oral health issues. Dr. Chen is also very good at his work. All in all, it's always a good experience to go to Bella Smiles.

Really appreciated the personable staff and caring dentists at this practice! Their genuine concern…read morefor patients really show through their work, creating a warm and welcoming atmosphere. I appreciate the personal touch with massage chairs to make patients feel more comfortable during procedures and recommend this office for their exceptional care!