First of all I would like to personally thank Dr Rodriquez for her professionalism- patience &…read morekindness shown to me during my recent visits x2. I feel she was able to grasp my complex issues fairly quickly- she followed up With labs drawn after the first visit with the results and her recommendations even though they are visible in the Duke my chart- this was my 4th visit to this location- years ago my family gifted a visit when there was a bookstore - lunch and other amenities- even though some of the amenities have changed I feel this practice is well worth the investment- options for a la cart services like yoga & other a la cart amenities available. This location is situated off I 85 & other major routes- near the corner of Moreene & Erwin road a mile or so from the main Duke North Hospital Systems on Erwin Road & nearby Medicine Circle. It's now obscured from a lot of greenery and shrubbery but once you turn into the winding paved path way - the location is a beautifully crafted building remindful of the older Duke bricks and newer bricks building.Uniquely designed - there is a drop off entrance for accessibility with automatic door openers. The reception team members & Nurse equally friendly and knowledgeable. Nice comfortable seating available. In house lab. I shall look forward to utilizing more of these facilities in the near future

This has been an extremely disappointing process at this facility. I went for three months and…read moreduring that time My doctor was always late for appointments, she cancelled my appointment twice (one due to illness) and the other unknown. I was put on an antibiotic for a chronic cough with no X-ray and the antibiotic had a black box warning and I became very ill. It wasn't worth $165 a month and I won't go back.

The best primary care I've ever experienced in 50 years and let me say I know the medical care…read moreworld! The office support staff are incredibly friendly, helpful, and extremely professional. The medical staff not only take your healthcare seriously and treat you as a whole person (all genders), but they take the time to listen to your needs and concerns. Duke Health has the best Primary Care at Meadowmont!

Told me they accept my insurance but was billed differently. Not going back. They called it an out…read moreof office visit or something even though literally in office

I've been to many Dr offices over the past year taking care of my mom. The staff at Carolina spine…read morein cary are truly a breath of fresh air. Everyone is so nice, professional and friendly. The office is clean and modern. The doctor listened and is truly willing to try to help.

I Left With a Punctured Lung and Little Accountability... Please read before you seek care there…read more I underwent what I believed were routine trigger point injections, and what followed was one of the most frightening medical experiences of my life. Immediately after the procedure, I developed symptoms that ultimately led to the diagnosis of a punctured lung (pneumothorax). I required emergency treatment, hospitalization, and placement of a chest tube. I experienced significant pain, difficulty taking deep breaths, missed work, and weeks of recovery from an injury that never should have occurred during what was presented as a relatively straightforward procedure. What has been equally disappointing is how the practice handled the situation afterward. Rather than accepting meaningful responsibility or attempting to make things right, I received what amounted to an apology accompanied by statements that the procedure was performed within the standard of care. Their position was essentially that complications can happen, and therefore no further action was warranted. In my case, I was never informed that a punctured lung was a risk of the trigger point injections I received. Had I understood that risk, I would have asked additional questions before consenting. Patients deserve informed consent that is specific to the procedure actually being performed. While the practice stated they reviewed my case and even identified opportunities to improve their documentation and procedural processes, those acknowledgments have done nothing to address the physical pain, emotional distress, lost income, and disruption this complication caused. Mistakes and complications can occur in medicine. What defines a practice is how it responds when they do. I expected accountability, transparency, and a sincere effort to resolve the situation fairly. Instead, I was left feeling that protecting the practice was more important than caring for the patient who was harmed. I hope future patients never experience what I did, and I hope the practice follows through on whatever changes they identified during their internal review. My experience, however, left me deeply disappointed and without confidence that patients are truly supported when serious complications occur.

I was running a high fever for three days & wasn't improving. I booked an appointment in Duke My…read moreChart for Saturday morning at 11:20. I got there 15 minutes early as requested. I did not even have time to sit down. I was called just as I completed checking in. After vitals, I was taken to an exam room. My COVID test was a 15 minute wait for results. Before the 15 minutes were up, a really nice physician came to examine me. She was professional & friendly. When she learned they had already tested me for COVID, she went to check on the results. For the first time, I was diagnosed with COVID. I had dodged it for over 5 years. She gave me a typed out prescription as some pharmacy computer systems were down at that time. She explained how to take the medication. I was back in my car in close to 3O minutes after I arrived. Things I Appreciated: Making an appointment online Very short wait to be seen Seen by a physician Quick & accurate diagnosis Open on a Saturday/holiday weekend. I would definitely go there again when my primary care office is closed. I went there a few years ago & had a very positive experience then too.

Generally speaking, this doctor's office is good. It's clean, in a nice location, and has all the…read morebasics. I read some of the reviews about wait times, but I can't remember ever waiting for more than 10 minutes in the waiting room. And I usually spend less time waiting in the exam room (on occasion my doctor is ~15 minutes behind schedule). I do try to get early morning appointments for these reasons. I appreciate the phlebotomists when I get blood work done-- they are always friendly and quick, and I get my results back within a couple of days. Like most doctor's offices, the doctors themselves know a wide range of things, but in my opinion they are more incentivized to prevent a lawsuit than to actually solve your issues. On multiple occasions I was suggested a short-term fix for my issues (like medications that didn't really solve my issue) rather than a more holistic or well-thought-out approach. That's why I use this office mostly for yearly physicals/bloodwork and referrals, instead of comprehensive preventative care. But I can't blame Duke Health for this, it's more of an institutional problem in the US.

I've been coming to Duke Primary Care Brier Creek for years, and I can confidently say it's the…read morebest primary care office in the Triangle. The staff here is always so pleasant and welcoming from the front desk to the nurses and providers, everyone treats you with kindness and respect. One thing I really appreciate is how efficient they are. I've never waited more than 5 minutes after checking in for my appointment. They run like clockwork, and it makes visits stress-free and smooth. Having the lab right on site is also a huge plus no need to drive elsewhere. My test results always go directly to my Duke MyChart, which makes it easy to stay on top of everything. Truly grateful to have such a dependable, professional, and friendly care team. Highly recommend!

Clean. Easily accessible. While not 24 hours sufficient enough to accommodate most schedules…read more Track, pool and sauna inside. Regularly scheduled classes as well. Great alternative to other well know purple and gold gyms in the area but at a cost.

I must say, I was highly impressed with the efficiency of this office. I fell violently ill…read moreThought it was the flu. The Doctor nurses were nice & thorough but rushed. Front desk reception were devoid of emotion. Not the best front line of representation. They may as well had been robots. Once in a observation room, I received Really good/professional service. Turns out... I came down w/ food poisoning (at least that was the diagnosis). I was impressed w/ all the steps taken: 1) Blood Pressure 2) Temperature 3) Urine Sample 4) Blood work (panels). I would definitely return should something happen when I'm in town again.

Over my lifetime, I have had multiple surgeries and recoveries. NC Specialty Hospital was the…read morefriendliest, most efficient care facility of them all. The nurses, nurse assistants and PT were all local and many had worked there many years. The morning hustle on the surgery days is incredible and everyone had prompt care. I also appreciated the follow-up the day after release. They even made sure my wife was comfortable.

Doctor owned hospital. Knee replacement surgery was on time and successful, without complications…read more One overnight in a private room with private bath. Comfortable. A Physical Therapist came by first day and provided basic exercises and taught how to walk with walker. Nursing care was haphazard. Ringing the bell to get attention often resulted in 15+ minute delays (no fun when you need to use the bathroom and you are told you cannot go by yourself, but have to be attended by a hospital employee). IV fluid delivery malfunctioned, setting off alarm, and no one came to check on it.

This review is for Joseph Falsone, MD and NC Heart And Vascular in the Medical Office Building…read morewithin the Rex Hospital Complex. between the Heart & Vascular Hospital and the Emergency Department. Almost all of my physicians are within the UNC Health network, which I find extremely helpful. The MyChart app makes it easy to manage appointments, communicate with my providers, review test results, and keep track of my healthcare. I am on Medicare with a Mutual of Omaha Supplement, and the system has worked very well for me. Dr. Falsone and the entire NC Heart and Vascular team have always been knowledgeable, professional, courteous, friendly, and genuinely caring. I see him for my annual cardiology checkups and have also undergone a stress test at this office. Every visit has been efficient and reassuring. What I appreciate most is the excellent coordination between Dr. Falsone, my cardiologist, and Dr. Williams, my primary care physician. Their communication and shared access to my medical records through UNC Health give me confidence that my care is well coordinated and that everyone is working together for my long-term health.

An awesome health provider. I took a family member for outpatient surgery.Recovering from some…read moremedical issues- I was provided transportation from the vehicle to the hospital and back - while in the hospital also. My family member was provided with kindness dignity cared for with the upmost professionalism. This was my third time experiencing medical care at this hospital and can truly say it is a top notch medical care center!