Miss Elizabeth, Olivia, Andrea, Leighan the PA, and Dr. Adium are Fantastic!!!…read moreTheir customer service is second to none! Not only is the office brand new and beautiful but it was easy to get an appointment. I was treated for a rash on both my legs, and have had excellent results! I would highly recommend the Dermatology & Laser Center of Chapel Hill!!!! I appreciate everyone for their positive attitudes and willingness to go above and beyond with all they do!!! Job well done!!

Booked a Moxi appointment and had a frustrating experience. My 1:00 PM appointment was quietly…read moremoved to 2:00 PM with no notice, and I found out on arrival that Karlee -- the provider I'd seen before -- would be away for two weeks. Without asking me first, they had assigned her assistant, a less experienced provider, to perform the procedure in her place, including on my eye area. While I waited, I noticed the owner in the office filming content for social media rather than stepping in to perform the treatment herself. No one called or texted to give me a heads up about any of this beforehand, despite this office usually communicating by text. I paid a $500 deposit and don't think it's acceptable to swap in a less experienced provider for a treatment near the eyes without getting the patient's consent first. I've since heard similar complaints from others about last-minute changes and poor communication here. Ask detailed questions about who's actually treating you, and get their consent process for provider changes, before booking.

I had such a great experience at the North Carolina Center for Dermatology that I felt compelled to…read morewrite this review. I scheduled an appointment with Dr. Scales because I was suffering from itching welts all over my body. The office is conveniently located, spotless, and efficiently run. Because I was an existing patient, they were able to see me the same day. After his pleasant and professional assistant collected basic information, Dr. Scales came in. He wasted no time. It was clear the assistant had briefed him. He asked some more detailed questions, examined my welts, prescribed two medications to relieve the itching and prevent the development of more welts, then took a biopsy to rule out other possibilities, and alerted me it would take eight days to get the biopsy back. The prescriptions worked as promised. When the biopsy came back (insect bite), I didn't have to call them. They texted me the new prescription, then called me to ensure I had picked it up and began taking it. They also encouraged me to contact them with any questions or concerns. I can't imagine a better experience.

I found Dr. Scales through a Google search my daughter discovered. I decided to try him out due to…read morehair loss problems. Dr scales was able to diagnose and recommend a treatment regimen for me quickly. The type of care I've received at his office is second to none. His experience in the different types of alopecia made a world of difference in how I look since my first office visit in March of 2025. He and his team have helped me gain my confidence back. I would definitely recommend you make an appointment and see for yourself what a difference you could experience.

We are all entitled to our opinions right? Well here's mines…read more.. Location - 5 Parking - 5 Customer Service - 5 Facility Cleanliness/Décor - 5 Pricing - 4 Decent experience... nothing out of the norm that I wouldn't expect. I went to the clinic to be seen for a weird rash... the medicine I was prescribed took care of the problem. My fiancés issue wasn't address properly though. She ended up getting a second opinion and was prescribed something else that cleared her skin. 4 Stars!

Dr. Scales is pretty much a hands off doctor. His appointments are in 15 minute increments and he…read moreseems hurried. Last appointment I had I timed him and he spent a total of 8 minutes and 34 seconds in the room. I will say the wait times have been very reasonable.

My esthetician found a spot on side of my nose and asked me to get checked, and it turned out to be…read morecancerous, and Dr. Goldstein performed MOHs surgery and also recommended a skin graft vs cosmetic surgery, which I agreed to, and let me tell you, you cannot even see where the surgery was done and the size of the spot removed was probably a pea and a half in width. She along with the PAC Anne Casperson, are awesome and I would fully recommend both of them. I have been going there for years, and never have had any issues with the staff, so the other comment must have been a one off bad day. The nurses during my follow up messages were always answered promptly etc. Highly recommend.

Dr. Goldstein is one of the most compassionate and impressive dermatologists I've ever met. I look…read moreforward to my appointments, which is not often to say

From reception to the conclusion of my exam, I felt like my concerns were their concerns…read more This was my first time here. I recently moved from Southern California to Durham. Did I ever pick a great place to go on referral from my daughter. The nurse took a comprehensive history and it was obvious she well briefed Dr. Privette. Dr. Privette was engaging, personable and thorough. I never felt rushed. Prior to moving I had a mhos procedure in my ear that she examined for proper healing. During her thorough exam she found a couple of potential trouble spots that were painlessly biopsied. I'm a very light skinned Irishman and have seen my share of dermatologists. I would rate Dr. Privette among the best!

I had a very therapeutic experience at this practice.I selected the appointment based on reviews…read moreand location & availability. The appointment was 3 months out which I felt was reasonable. I had not been to a dermatologist in years plus so I was a little anxious. Right off the bat team check in staff was very cordial professional putting me at ease immediately.Team assistant equally so - just a tremendous caring approach to continue the process preparing for the Doctor. She meticulously made sure my meds and allergies were up to date listened to my concerns.Dr. Kim came into the room- promptly- introduced herself & listened to my concerns addressed them laid out a plan. She acknowledged my thoroughness in what I had done to address my issues. I like that she made me a part of the plan that was concise - gave me a lot of useful information. I was quite impressed.Team check out staff was equally impressive. I could not have asked for a better experience in this realm. A complimentary spacious parking lot with several accessible parking spaces - this location is located near the old South Square mall -quite close to a major interstate & other major routes. Very close to numerous shopping experiences accommodations - restaurants & more!

I came by last week for a 30 minute consultation with Dr. Bialas and it went really well! Not only…read moreis she super friendly and personable, but she is also very knowledgeable and was able to answer all of my questions in layman's terms. I have never seen a dermatologist before so I was a little nervous but she was clear, concise, and I left my appointment feeling great! Clara Dermatology was founded in 2020 by Dr. Rebecca Bialas and Dr. Joanna Hooten who are both board-certified dermatologists. Their office is clean, minimalistic, and modern with a variety of their top recommended products on display for purchase including Supergoop! sunscreens, sheet masks, and other trusted skincare products. It's a beautiful space! They're located in a building with a large parking lot, just behind the All Starz Academy, near the Parkside Town Commons shopping center off O'Kelly Chapel Road. They specialize in treatments of the face, body, nails and hair. Can't make it to the office for a visit? No worries, make an appointment for a virtual consultation. Additionally, they offer treatments including chemical peels, Kybella, vitamin injections, microneedling, laser hair reduction, and many more. They even offer ear piercing! Pricing is all very clearly listed on their website, too. Clara Dermatology visits and services can be paid for with an HSA/FSA card, cash, check, or credit card. However, they do not work with or bill any insurance plans. That being said, they can provide a coded receipt which you can submit to your insurance plan for out-of-pocket reimbursement. Note that Medicare and other government insurance programs will not reimburse for these services. Pro tip: you can pay for sunscreens with your HSA card! I wish I knew this sooner, but I walked away with a new Supergoop! Play (SPF 50 and reef safe!) for my upcoming beach vacations this summer. Highly recommend them!

When a girlfriend asked me to attend an event at Clara, I went with zero expectations. Why?…read moreBecause I already had a dermatologist, an injector, an esthetician...but as soon as you step through their door, you can't help but go "ooo"! The staff is knowledgeable, never pushy, hospitable. I pre-booked a facial to see how it goes. Fast forward and today I had my facial from Winnie. Do yourself a favor, and go see her. Let her assess your skin and introduce to you medical grade products that will change everything. You'll leave loving the natural glow! Filter who? Self love baby!

A full body skin check is never fun, but it can be comfortable, and that's what I experienced with…read moreBrittany. The office is well-run, and the staff are friendly and know their jobs. Very impressed. Five stars.

I had a dreadful office experience and would never go back! The messaging before was harassing,…read morerepetitive andclaimed would cancel if I did not do what was asked. The day I arrived early as required the intake girl was dismissive unhelpful of me as a new patient. when it was 1/2 hour after my appt time and still not seen I got my copay refunded and left. Waiting room sterile and unwelcoming nothing and no one was caring surprisingly not at all southern.

Dr. Bressler is highly competent and like-able. But the office experience needs work. While the…read morepatient is asked to be there 15-minutes BEFORE his scheduled appointment, he must typically wait 30-45 minutes AFTER his scheduled appointment time to be called in. 45-minutes+ in the waiting area, even with an early-morning appointment, suggests someone needs to correct the practice's appointment management process.

Doctor Bressler is a fine doctor but the staff here is borderline incompetent. Scheduling an…read moreappointment is like pulling teeth (and who goes to a dermatologist for dental work?) and the billing process was a nightmare. I moved a few months after being seen and when the follow-up bills were undelivered they, instead of simply calling me with the number they had on file, referred it to a collections agency. No additional effort was made to contact me. When I learned of the outstanding balance (from the collections agency) I immediately called Doctor Bressler's office to pay it, only to be rudely informed by the receptionist (I believe Cathy is her name) that it was too late and once a bill is sent to collections it's out of their hands. She was rude, angry, and defensive when I asked why she hadn't tried to contact me via phone and she claimed that she had but that the number on file must have been disconnected. Given I've had the same number since 2007 and it's been operational for the entire time, there's no way that was true. It just seems like a bad business practice to refer something to collections, adversely impacting your patient's credit for years, rather than simply picking up the phone. This is particularly true in a college town like Durham where many student-patients doubtlessly move often. Poor form, Doctor Bressler. I recommend you get competent office staff.