Was referred here by my primary dermatologist for removal of seborrheic keratoses on my back. Told…read morethe main line what I needed when I scheduled the appointment and was scheduled at the laser center for a consult. The esthetician I met with said the keratoses should be burned off instead of lasered. I was very fortunate because the PA, Drea, had a no show and was able to do my treatment. She was so sweet and explained everything very well. Price was very reasonable. Will definitely return for future treatments.

This is such a sad review to write! I came here for excellent service for 6 years, but earlier this…read moreyear one of my dysport treatments didn't take. Which happens. Absolutely no fault to the practitioner, sometimes things just don't work! I was given a refund, but when I called to schedule another appointment, I was told I was not allowed back for services. You can imagine my shock and embarrassment! I have never been treated this way by any business, nor have I heard of a business behaving in such an appalling manner to clients. For cosmetic services, I find it important to develop a relationship with one practitioner. Stephanie is the only person I see because she's excellent and so lovely. So sad to say, but if this business makes a mistake on their end, they ban clients. Please bear that in mind before scheduling an appointment -- there is a zero tolerance policy on complaints.

Miss Elizabeth, Olivia, Andrea, Leighan the PA, and Dr. Adium are Fantastic!!!…read moreTheir customer service is second to none! Not only is the office brand new and beautiful but it was easy to get an appointment. I was treated for a rash on both my legs, and have had excellent results! I would highly recommend the Dermatology & Laser Center of Chapel Hill!!!! I appreciate everyone for their positive attitudes and willingness to go above and beyond with all they do!!! Job well done!!

Booked a Moxi appointment and had a frustrating experience. My 1:00 PM appointment was quietly…read moremoved to 2:00 PM with no notice, and I found out on arrival that Karlee -- the provider I'd seen before -- would be away for two weeks. Without asking me first, they had assigned her assistant, a less experienced provider, to perform the procedure in her place, including on my eye area. While I waited, I noticed the owner in the office filming content for social media rather than stepping in to perform the treatment herself. No one called or texted to give me a heads up about any of this beforehand, despite this office usually communicating by text. I paid a $500 deposit and don't think it's acceptable to swap in a less experienced provider for a treatment near the eyes without getting the patient's consent first. I've since heard similar complaints from others about last-minute changes and poor communication here. Ask detailed questions about who's actually treating you, and get their consent process for provider changes, before booking.

The office is always on time for appts. Treatment is personal, fast, courteous, highly professional…read moreand effective. This is an outstanding practice.

Everything went well. Except that they do not do the DUPIXANT injections for eczema and allergies…read moreto mosquitoes.

I have been going to this practice for years. Service has always been professional and timely. The…read morequality of the care provided has been outstanding and has caught a couple of issues early on and has definitely saved me from further issues down the road. The office staff has always been friendly and courteous. Appointments have been easy to make. Definitely look forward to my annual visit and peace of mind that I have from their service.

Here's my experience recently since central dermatology has purchased Chapel Hill Dermatology. All…read moredoctors with Chapel Hill Dermatology originally at the time of this posting have left, so. So that tells me there's a problem with the corporate headquarters and the actual staff. I go every year on or around Halloween. I normally see a PA who's terrific but getting past the front staff is a big issue to me. I have been going to this dermatologist organization since I was seven years old when my mom took me in the 70s. So they're on Halloween I come to check in for my appointment. They say you have a blah blah, blah co-pay, I say I've already met my out-of-pocket for the year. I don't owe anything. This young ladies say we have to take money in this is what they told me like a group of people ganging up on me. They each tell me they must have $100 deposit or leave my credit card on file. (They don't say anything else about my co-pay because I have insurance). They keep this up for at least 20 minutes refusing to check me in because I refuse to make a payment like they have requested. They no longer want my insurance co-pay. They won't $100 or my credit card on file! I'm not doing any of that I know I do not owe, because I have already paid my deductible and my out-of-pocket, I worked for the company. I am now insured with! I know it's going to take this corporation at least 30 days or more to refund my money that I pay them. I asked for the manager they reply "she's not in," right there the manager walked in the business has been open for nearly 2 hours. I ask to speak with the manager privately. The girls at the entrance to the practice of course have told her what is the problem. She comes in the room, armed with this information. She never evaluated the chart or my Insurance before speaking with me, she only listened to the people working the front desk who are supposed to know what the hell going on! The manager invites me to a private room, i've tell her why information here's what I say can't you call your direct? Blue Cross Blue Shield, North Carolina representative for commercial accounts, no, she says, thinking there is a problem here at this clinic, I explained to this manager that I do not owe a co-pay because I have met my deductible and my out of pocket funds. My mom took me to this business when I was 7 to 8 years old, I know this business has been in three different locations right there where they currently are operating. I know one of the founding physicians, personal home number. The doctors who started this clinic were 100% awesome caring for their patients now none of them are with this practice, certainly some of them have retired. Others have moved away from the area, and still others have left their business when it turned to a corporation meaning a for profit shit hole. These ladies that I encountered in the front office on Halloween day, said they have to collect the money that is what they are told by corporate! I tried one last time to get to my appointment by now the nurse/technician is wanting me to come to my appointment so they can keep their schedule moving along, I'm taking up too much time for them to keep the PA on schedule. Manager never checked my account which has recently gone from paper to computer. Apparently there is no one higher up than the manager, give me a break. That is BS, I leave because I now know I have taken up at least one hour of working time for at least three individuals to ladies check in plus the manager. If I had paid my co-pay as insisted upon by these ladies, it would have taken the corporation a minimum of four hours for one person to refund me my money. How do I know this because I've received a refund check and it took six months to a year for the refund and then it was in my dead husband's name. All of the years of care that I received from this clinic (prior to the purchase from Central dermatology) in the past was 100% the best care I ever received and now the care is questionable at best. Well, corporate operations for Central dermatology at the Chapel Hill Dermatology location I invite The Corporate Director, CEO OR CFO to give me a call and I will fill you in with the rest of my experience from this day! My name is Janice Campbell, I have been a client for more than fifty years.

I came by last week for a 30 minute consultation with Dr. Bialas and it went really well! Not only…read moreis she super friendly and personable, but she is also very knowledgeable and was able to answer all of my questions in layman's terms. I have never seen a dermatologist before so I was a little nervous but she was clear, concise, and I left my appointment feeling great! Clara Dermatology was founded in 2020 by Dr. Rebecca Bialas and Dr. Joanna Hooten who are both board-certified dermatologists. Their office is clean, minimalistic, and modern with a variety of their top recommended products on display for purchase including Supergoop! sunscreens, sheet masks, and other trusted skincare products. It's a beautiful space! They're located in a building with a large parking lot, just behind the All Starz Academy, near the Parkside Town Commons shopping center off O'Kelly Chapel Road. They specialize in treatments of the face, body, nails and hair. Can't make it to the office for a visit? No worries, make an appointment for a virtual consultation. Additionally, they offer treatments including chemical peels, Kybella, vitamin injections, microneedling, laser hair reduction, and many more. They even offer ear piercing! Pricing is all very clearly listed on their website, too. Clara Dermatology visits and services can be paid for with an HSA/FSA card, cash, check, or credit card. However, they do not work with or bill any insurance plans. That being said, they can provide a coded receipt which you can submit to your insurance plan for out-of-pocket reimbursement. Note that Medicare and other government insurance programs will not reimburse for these services. Pro tip: you can pay for sunscreens with your HSA card! I wish I knew this sooner, but I walked away with a new Supergoop! Play (SPF 50 and reef safe!) for my upcoming beach vacations this summer. Highly recommend them!

When a girlfriend asked me to attend an event at Clara, I went with zero expectations. Why?…read moreBecause I already had a dermatologist, an injector, an esthetician...but as soon as you step through their door, you can't help but go "ooo"! The staff is knowledgeable, never pushy, hospitable. I pre-booked a facial to see how it goes. Fast forward and today I had my facial from Winnie. Do yourself a favor, and go see her. Let her assess your skin and introduce to you medical grade products that will change everything. You'll leave loving the natural glow! Filter who? Self love baby!

My esthetician found a spot on side of my nose and asked me to get checked, and it turned out to be…read morecancerous, and Dr. Goldstein performed MOHs surgery and also recommended a skin graft vs cosmetic surgery, which I agreed to, and let me tell you, you cannot even see where the surgery was done and the size of the spot removed was probably a pea and a half in width. She along with the PAC Anne Casperson, are awesome and I would fully recommend both of them. I have been going there for years, and never have had any issues with the staff, so the other comment must have been a one off bad day. The nurses during my follow up messages were always answered promptly etc. Highly recommend.

Dr. Goldstein is one of the most compassionate and impressive dermatologists I've ever met. I look…read moreforward to my appointments, which is not often to say

Dr Culton provided top notch Dermatological care. She listened and answered all my questions…read morewithout me feeling rushed. A+ experience!

I have had excellent care at UNC Dermatology. My appointments have been for yearly skin checks, and…read morethe staff are friendly, knowledgeable and efficient.

To be very clear there are multiple locations for Central Dermatology…read more The Chapel Hill location on Nelson HIghway. That room is sad and depressing and the vibe is worse

I had a new patient / skin check visit with Dr. Cheng yesterday in the Cary office. I was very…read moreimpressed by her. She has a very professional but friendly manner and explained every step what she was doing and why. She completed my skin check, measured and photographed several spots so that next year they can be compared. This makes me feel secure as I have a family history of melanoma. Dr. Cheng also had enough time to remove a couple of moles, skin tags and wisdom spots at the same visit. I feel very fortunate to have received such great service. To be honest I originally tried to make an appointment at a Duke clinic. The first available appointment was late August. I am so glad I found this practice. It is close to my home, easy parking, easy in and out, friendly staff and competent Providers. I will return.

I would not go anywhere else for my skin injections or surgery needs…read more The best Doctors in the area. They are extremely detailed in the services they provide. Give great advice on personalized needs and I have the utmost confidence in this group of doctors. Wonderful office staff too!! Helpful, knowledgeable, dedicated, and friendly! Simply the best in the Chapel Hill area.

Rip off! I paid almost $10,000 for my son's nose job, strictly for cosmetic beautification…read more Afterwards it looked EXCATELY the same as it did prior to the alleged surgery. No explanation given and refused a refund. WASTE of time and money, BAD Business Practices.