Toward the end of last summer, our A/C could not keep up with the heat. We knew it was not holding…read moreFreon, as we had Freon added previously, and it was expensive. Certain refrigerants are no longer being produced, and they are very expensive. We wanted to get out from under the 28 year old system, so opted to have a complete new system installed. Brandt Dickey recently installed a new HVAC system in our home. We had a few quotes, and Brandt's was in the middle. Brandt also came highly recommended by my bother-in-law, and has been doing work for him for a very long time. So we went with Dickey's A/C. As the system is barely a week old, and I have not had to use the A/C yet, I am only going to comment on the installation. As the summer approaches, and temperatures rise, I will likely update this review (when the system is put to the real test as temperatures rise). I may also update when the temperatures drop again, as this is a heat-pump system, so primary cooling will done by reversing the system. I never really quite understood heat-pump technology, but now that I have a better understanding, it's pretty neat. The removal of the old system and the install of the new went fairly smoothly. However, when it came to start the system up, there were two problems. It was late, so Brandt needed to come back the next day. Both problems were fully resolved the following day, but it did require me to be home again. Problem 1: The system not switching into heat-pump mode. This turned out to be a mis-inserted wire on the thermostat. Easy fix. Oh, on the subject of the thermostat, a new one, and wiring, was required. Heat-pump systems require more control wires, and the old wiring did not have enough wires. This meant a new wire was run from outdoor unit to indoor unit, and from indoor unit to (new) thermostat. Problem 2: The system was not holding pressure, and this turned out to be a bad weld in a hard to see place. Also easily fixed, once the leak was located. The system was now 100% functional. Yay! Brandt did a good job of cleaning up and hauling the old stuff away. Sure, the recyclers would have gladly picked (some of) this stuff up, but it was nice not to deal with (any) it. So all and all, a pretty good experience. I can't wait to see how the new system works, in both the summer and winter. I'm happy that my wife thought of getting this done now, in the cooler temps, as waiting until summer might have meant higher prices and longer waits. Oh, and I think this new system may result in a tax break, as it meets some energy efficiency guidelines. So hopefully less tax next year, and smaller electricity bills throughout the year. Bottom line: It's going to be cool to be cool! PS. The system is a Goodman. The main reason for selecting this system was size. We have some tricky spaces to deal with, and Goodman fit the spaces the best. I was skeptical of the brand, but Brandt said they have gotten a lot better over the years. Even so, I may opt for the extended warranty, at least on the more expensive outdoor unit (compressor).

Generally: The people who own and run this company have been friends of my family going back over…read moreforty years. Their integrity is unquestionable and their work ethic is remarkable. Specifically: Brandt has worked on the central air conditioning unit in my home a handful of times over the last fifteen years (as needed) and has always done excellent work at a very reasonable price. Great people. Great service.

Came in from running errands right at 5 pm. Their closing time. Left a msg that ac blown warm air,…read moreoutside unit not froze up. Received a call back from Eric in 15 minutes and he would be there in 15 minutes. Eric knew exactly what to look for, drain line plugged. He totally rebuilt drain line, had the job completed in less than an hour. To say I was very pleased with their response time and quick work to get my unit running is an understatement. Also they had been out for a general maintenance call last week. So this job was done FOC!! Would highly recommend BAHS to anyone. Vicki Seitzinger

Burleson Heat & Air installed a full new HVAC system in a new house i was building near Joshua. It…read moreis a mini split system with two 5-ton compressors, and seven indoor units. Soon after we moved in it needed service, they would not come out for the warranty work. A factory freon line failed and all the freon was gone. They nor the factory would do anything. I called out another contractor that repaired the line, recharged the freon. That cost $1600 out of my pocket. More is going wrong, and other contractors have said this is a bad manufacturer. Soon I'll have to do a total replacement at 3-times the original cost. I'm very sorry I used them and I will not use them or recommend them to others. We needed and good job and did not get that!

The plumber was punctual and professional, but I wish their pricing had been more transparent. They…read morecharge for travel time to and from their office at the full labor rate of $150 per hour, which wasn't mentioned beforehand. Even though they were only at my house for 35 minutes, I was billed for 1.5 hours, including an hour of travel time--despite their office being just 15 minutes away. In the end, I paid $225 just for an evaluation, only to be told they couldn't help. If you're considering their services, I'd recommend clarifying the billing details upfront.

Came highly recommended and they did not disappoint!…read more Fast to come out, courteous, and ready to get us back up and running. Very thankful to have a local company that has longstanding ties to the community. Great value and I recommend anyone with plumbing needs give them a call you will not be disappointed

Burleson Home Services really knows HVAC. On time, Clean, Quick AND Polite. Customer Service still…read moreexists. I highly recommend these guys vs. the large corporate entities.

Carlos and Tony were very friendly and professional. They not only showed me the problem but how…read moreto maintain the system. DS

We have an older air conditioning unit that was not cooling our upstairs. I self-diagnosed; and it…read moreseemed like it was low on R22 freon. I called several places who only wanted to sell me a new unit at a very high price. Tim, the owner of American Home Heating and AC, stopped by our home and checked out the system. He explained all of our options from least expensive to most expensive. No other company did this for us. We chose to go the least expensive route, replacing the low R22 freon with the new R422d freon. We will use American Home Heating and AC when this unit needs to be replaced.

Jerry and his crew did a great job installing a good quality heat pump. They were clean, courteous,…read moreand prompt. They were also half the price of other contractors. I have recommended them to several others who were also pleased.

A/C Spring service. Scheduled us in a timely manner. Friendly, and explained the condition and…read morefuture needs plus reasonable .

Literally the worst experience with a contractor I've ever had. Late multiple times, unresponsive,…read morereluctant to do any work especially after noon. He claimed on two occasions that he couldn't do the work after noon (the most convenient time for my wife to be home) because it would take 4-5 hours. When he finally did make the repair it took less than 3 hours. He sat on our front porch on his phone and deliberately kicked some of our flowers twice, which we have on video. He also dragged his feet and kept my wife waiting at home for him on two separate days when he knew full well that he wasn't going to return or show up after he indicated he might still make the repair on those days. He also said that he didn't need to make the repair ASAP because we were supposed to have cooler weather that weekend. 0/10 would not recommend to change a light bulb, much less fix an AC unit. If you have this company as your contractor through a home warranty company I recommend switching before any work is done

Always super nice and helpful. I picked up supply's for a party and they make some great…read moresuggestions.

Great Company, Great people. Great Service . I had multiple HVAC companies out and this is the one…read moreI decided to go with. Kelly was very professional, knowledgeable and easy to speak to. He addressed all the issues and my concerns. They went above and beyond. The office was very helpful throughout my interactions. The crew that came out was nothing short of AMAZING! They had a lot of work to do on this job. Great Guys and they did a Great Job!! All in All this is what I look for in a business. This is what's hard to come by. Whatever you're doing keep doing it!!

Terrible company does the stand behind their work attached the pipe right at the bottom of plywood.read more

I had a great experience with Kody from Air Masters AC, Heat, Plumbing & Electrical. He came out to…read morelook at a project involving running a new water line from the exterior main into my garage so I can add a whole-house water filtration system. Kody was extremely knowledgeable and clearly knows his trade. He said he had 24 years of experience, and it showed. He took the time to walk me through the options, explain how the work would be done, and answered all my questions without rushing or talking over me. He provided a detailed estimate that looks reasonable for the scope of work, and there was absolutely no sales pressure, which I appreciate. Just straight facts and professional advice. I'm very pleased with Kody and Air Masters and fully intend to move forward with this project with Kody and his company in the near future. I wouldn't hesitate to recommend them.