It's a large sign in front of the airport. It's a good spot for pics or selfies…read more Not much to report on the sign. I saw a lot of people lining up just to take a picture. It's a great vacation and tourist pastime!

Review #1,038 Posted on 4.23.26…read more We flew both in & out of here when we visited San Juan for my buddies 50th birthday in late April. This airport isn't that big, only a few gates here. I was blown away on the incoming flight how quickly we got our bags. It was lighting fast. When we got to our baggage claim the bags were ready. Staff is super professional, & friendly. Super great experience flying into this airport, fast & easy.

I'm a millennial so checking in online is my go to, however we all had issues. Once we arrived at…read morethe airport (early) we tried to get our bag tags from the kiosk and were unsuccessful. We were helped by an amazing employee who was doing a great job for multiple people. Since we were not the only ones with this issue, she allowed us all to wait in one area and then kindly explained to her coworkers what the issue was. No one was really telling us but could have been a multitude of reasons, snow storm being the biggest. Everyone was nice snd professional. Thank you to this one woman who went out of her way to help. I wish I grabbed her name so I could praise her even more. Once we were through security, which took forever (not a Jet Blje issue) the terminal was nice. A big open area with ample seating, shopping and dining areas. My only criticism is that the bathrooms could use a little work but it was a hectic day trying to get everyone out on time before the impending East Coast snow storm.

I love this terminal always fast and efficient especially if you're a JetBlue member and have the…read moreapplication on your phone. You can check in for your flight 24 hours ahead. Luggage takes are now printed at kiosk so you're all set without the hassle of getting online a line. Staff are very hospitality and accommodating to all.

One of the weakest lounge experiences I've ever had. The…read morelounge was under construction and didn't have a working restroom either. The food selection was awful. Salad and toppings that looked like they've been sitting out forever, a coffee section with very limited options. The sitting area sucked too. It was packed l. There wasn't much an hour wait with a huge line just to get in after we arrived. People were sitting on the floor because all the tables and couches were taken. If you got up, someone was waiting to steal your seat. It was nice to grab a coffee and some sodas, but we didn't stay long!

This is a rough lounge yall. Firstly, I'm obviously appreciative of having priority pass and access…read morebut this is one of the worse lounges on the pass that I've been to. It's not very welcoming and there's no crowd control. Super tight spaces where you're having to constantly try to maneuver around people. + can order some hot food to your seat via QR code +variety of seating from plastic chairs and tables to comfort seats to some loungers in a star room +star room is a quiet room with plenty of charging +kids area -kids and star room are across from each other and the poor design does not bode well for the relaxation when there are crying kids -super cramped space with no crowd control -not very clean -small selection of food Definitely still a perk and worth a visit to get away from the greater crowd at the airport but don't come expecting much!

Duty free store what a joke. The duty is included in the absurd prices and rude service. $15 for a…read morebag of peanuts and a water. And they don't tell you the total til after you pay. No prices on anything. Lady working doesn't say the price clear. You get your receipt and that's when they make it known. Should be reported as a scam. I asked for a return and she let out a huge sigh and rolled her eyes. Even though she's the one who scammed me. Duty free scam. They also had roaches crawling on the snacks.

I am a Pilot who always buys in these stores, and today is the last time I do it, since I bought…read moresome snacks and they were old, I tell them and they give me another one which was also old, to which they inform me that they do not return money and I was not interested in buying anything they had in the store, to which the cashier replied that this is not his problem and that I should take something else... service from both unprofessional cashiers with a bad attitude. Not worth buying... I give 1 star because doesn't let me post with out stars But doesn't deserve any star... Was the store in C-5 Gate

We love flying in and out of this airport. It is super easy to navigate your way through baggage…read moreclaim, TSA and at the gate waiting to board your flight. They even have a small shop to get breakfast before you board your early morning flight. Coffee, pastry, juice, peanuts and crackers only $10, no other airport does that. I've read comments about rude employees and to be honest our experience was quite the opposite. Everyone was so nice and helpful.

Merecedita is a great location to travel to Orlando. The USDA and TSA could be rough at times. I…read morehad a hard time trying to contact the long term parking attendant for questions. There is no one to contact for questions you are on your own. Taxis could be very expensive at times because there is no Uber. Also seating areas are restricted and you have to wait outside before they let you in. In rainy days hard not to stay dry.

What an amazing costumer service this counter has . They were doing their job happy and willing . I…read morerequested a wheelchair and they bring it right away no long faces . Took our bags carefully and answered all our questions with a smile.

Delta is the best option for me from my home airport. Flight attendants are excellent. Most planes…read moreare updated. But please, Delta! Shuffle your playlist/ boarding music! Delta customers are begging you. If we have to hear about Butterflies or Adele sending her love one more time, we're gonna ask for parachutes.

Staff members here are respectful and helpful. It's just a very antiquated airport. Wish the…read morerestrooms were updated. The shops are dated and need refacing and better merchandise. Couldn't buy souvenirs as accustomed to because the inventory was just not there.

The airport lobby's are small with large seats, but clean and have great staff and coffee! That's…read moreall you need!

The most leg room for coach passengers. Free water and snacks even during a 30 minute flight from…read morePuerto Rico to the Dominican Republic. There are personal monitors in the backs of every headrest and audio outlets that allow you to plug in your headphones to listen to the monitor with audio and visual controls on the armrest. Their customer service is great. No complaints at all. You can check in one bag for free and have a carry on. With all the leg room, storing bags under the seat is realistic better than the overhead compartment. You won't be disappointed if you fly this airline.

Dca crew in Puerto Rico flight was horrible. Bough head phones $8 and no volume worked at my seat…read more Reported it to stewardess and she couldn't even get a sentence out of her mouth. He shrugged her shoulder like too bad so sad. Offer 0 customer service as it is her job. Jessica was the woman's name. She then says, "if it's not working the usual way then idk what to tell you." As if plugging the headphones I bought into the connection was wrong. I'll never buy another flight with this airline as they apparently hire people who require many more years of training and maybe some basic etiquette. Runnnnnnnnnn

This is definitely the spot if you want some alcohol or some perfume. The store is clean and very…read morewell organized but the employees could use some customer service training. They have a great selection of booze for excellent prices. I wanted to buy some but I was already drunk and thought it wouldn't be a good idea. Anyway this is a good spot for the price.

This store is your last chance to grab more booze before heading out. Although the Sin Tax went…read moreinto effect this week for wholesalers, it seems to not have really impacted pricing here yet. For you whiskey drinkers out there, Johnny Walker Gold is cheap, $45 for a large bottle when Kmart sells it at $55. Johnny walker black is also on sale 2 for $68. They also have the coveted White Hennessy for $50, which is dirt cheap, this pure white cognac isn't sold in the US and my friends back stateside have told me they have paid close to $100 per bottle to get it. It is veeerrrryyy smooth. This store is one of the best ways to transport alcohol stateside without it breaking all over your stuff in your luggage and weighing it down. I wish they had a wine section. If you're not into the alcohol the other 50% of this store is perfume, which is all reasonably priced. I always stock up on my Marc Jacobs Daisy here. 4.25fl oz for $70 is about $25 cheaper than at retail stores. The employees here aren't pushy on sales either. I think they are bored and just looking for someone to talk to about anything. If you've got time to kill in this tiny airport check this store out. #byebye #St.Thomas #USVI

Small and busy airport, but overall I had a really pleasant experience here. As soon as we got off…read morethe plane, we were welcomed with complimentary rum shots . The airport is fairly small, so there's only one souvenir shop on the departure side, but there were still several food options available for a quick meal or snack. I tried the Johnny cake sandwich from Hibiscus Cafe it personally wasn't my favorite, but it wouldn't stop me from returning. Overall, the airport felt efficient, welcoming, and easy to navigate. I'd definitely fly through here again.

Very old, very out dated, very small and very disappointing! Arriving- every thing is outside and…read moreuncovered, Boarding and Deplaning is done by STEPS! Someone may or may not help you down. More then likely a fellow passenger will help you before anyone from the airport/airline. Too many different airlines fly into STT and this just make it more congested and chaotic. The airport is too small to accommodate any airline or third party travel clubs, so everyone get the same crappy service! Very limited food choices and the Hibiscus Cafe stinks up the entire waiting area. During peek season it could take you two or three hours to get through security. Again very antiquated and triple redundancy. IF you have Global Entry you can jump the Customs line but that is it. They have TSA precheck but No Clear and now that more and more people are e getting TSA Precheck it not much faster "at this airport ". I've been flying for over 30years and TSA and Global Entry for 10 and this is the worst experience I've had so far. I get that the agents have a job to do and I very much appreciate them keeping American Safe, but being rude and disrespectful is completely unacceptable! To be honest this airport will keep me from returning to this island, was just not totally amazed with a lot of things. Is it a beautiful place, in spots yes, but to deal with this airport for me it is not worth returning and I myself don't recommend, we only came here because it have the cheapest airfare, so shame on me for not doing more research. If you do get a rental, get a Jeep! You will need it!!! Get all the insurance you can, you will need it!!!! Driving on the island is different then anything I've ever experienced and not just because the drive on the Left side, it's just a free for all nobody cares and our New Jeep looked like it was 5 years old and had damage on all four corners. Take Pictures and Videos of EVERYTHING before you start it up!!! I love Hilton and the Hampton Inn, but the only one on the island is at the harbor where all the Huge cruise ships dock, Daily! Most of the time they are gone by 6pm, but the next 3 will be dock by 7am, so if you want to a view you need to get up early.