Do yourself a favor and schedule a consultation with Bonney Lake Orthodontics if you are…read moreconsidering orthodontic work. Once you meet Dr. Fu and his staff, and listen to his plan of care, you will know you are at the right place. Having just completed my Invisalign treatment with Dr. Fu, I am more than happy! From the initial consult to my appointment yesterday, everyone in the office has been a pleasure to work with. Dr. Fu's bedside manner and understanding of his craft are exceptional. The assistants in the office are friendly, professional and efficient. The front desk staff are welcoming and available. My wife saw a different orthodontist (secondary to different insurance). If she could do it again, she would have paid out of pocket for Dr. Fu. Now... that's a recommendation!

Dr. Fu and his staff are professional and straight forward. He listened to our teen who was…read moreworried about getting braces and talked with her until she was comfortable with the process. Each and every visit was amazing.

New client. This is not my 1st rodeo in braces. This is something new to have them this far back in…read moremy mouth though. The biggest plus is no gunk or slime in my mouth for impressions. Stuff makes me gag and choke. Staff are knowledgeable and friendly. Everyone seems to have their routine down. The day I 1st showed up, we had a couple of the ladies singing to music, so you get free entertainment. :) Parking in Puyallup location is hard for large vehicles, but you can park on roadside. Parking is ok in Graham.

Great service from start to finish. The facility is very clean, warm and inviting. The staff is…read morevery friendly and thorough. I would definitely recommend to anyone looking for ortho care.

Had a filling here with Dr. Chong recently and it went smooth and easy. Insurance wasn't a problem…read morefor me and I'm covered for the next year.

The staff here is amazing and super friendly, definitely a breath of fresh air…read more I was referred to this children's dentist by my son's original dentist that was unable to provide proper care since he is a 4 year old. We were referred based on treatment he recommended but when my son's X-rays came back there was more than we even knew. Laura and the staff were amazing and helped to explain a plan of action to make things as easy as possible for myself and 4 yr old. I'm sad that we weren't able to come here originally, it may have saved us tons in dental work for our 4 year old.

We can't say enough about how great everyone is at this office. The staff are both professional and…read morefriendly. We would recommend doctor ormiston to anyone. When my son had an issue with his oral device the doctor came in after hours and fixed it and we were home within an hour. From top to bottom it has been a pleasure to be a patient here.

Reducing to three stars due to the pushiness of their treatment coordinator. My husband needed some…read moreexpensive dental work that would be in phases. I told her I would call to schedule when he was finished with his treatment. She called two more times within a month to set up my initial visit. I felt like I wasn't being heard and it was extremely frustrating. While she was very nice, she was a bit too pushy for my liking. I want to be sure that my provider's office is actually listening when I say something that's relevant to my care. Original review below: As a child, I had braces for nearly 5 years and disliked that orthodontist from the first visit. My smile was never what I expected it to be, and certain details had been overlooked. I never expected perfection, but I knew I was going to need braces again as an adult. I've had several orthodontic consults over the last ten years. This experience was amazing. The staff were so warm and friendly. They genuinely care about your needs and the outcome you are looking for. Finally, an orthodontist that actually listens. I didn't feel like it was a sales pitch at any point. Dr. Ormiston and his staff were relatable and very knowledgeable. Their technology is amazing! I didn't need to have dental impressions made because they use a new scanner that creates 4D images. I'm really looking forward to correcting my smile this time around.

First of all, I am a licensed dental hygienist. This review is from my experience as both a dental…read moreprofessional and a mom. I would absolutely recommend Dr Hopke and his office. My daughter got her braces off this week and she is very happy with the results. The support staff and assistants are great! Scheduling is easy. We loved the attention to detail throughout the process. My daughter is on the spectrum and they made sure to explain everything to her in language that she could understand, have her demonstrate how to put in the bands or retainers herself, and they really empowered her to take care of her own teeth. State insurance paid for her braces. Very thankful for that. He does accept state insurance. His office is state of the art! His office is also clean and kid friendly! Over the 3 year process of braces I believe we waited more than 20 minutes twice. They are very good and staying on time. It is a busy office but they really do their best. In medicine, some things can't be predicted so giving grace when they run behind is just as important as them giving grace when we run behind. I am hoping my son will be next to have treatment here. Full disclosure: I am an RDH in CA. Worked for 16 years as a hygienist and now I drive a school bus for PSD. An employee at Carson elementary recommended Dr Hopke and I'm so glad she did!

Everytime we come in they are 45 min or more past the appointment time, been that way for years…read morewith 3 kids needing treatment. What makes it worse is they dont seem to care when you ask about the delay and respecting peoples time and schedule. This place might as well be first come first serve with the non existent organization.

I would stay far away from this place. Friendly front end worker named April. Good hygienist but…read morethat is where it ends for this place. My wife had 2 procedures done a month or so apart. Was told 1st one would be covered under insurance and I would pay out of pocket for 2nd. I paid for the 2nd procedure 1/2 up front balance after procedure. 2 years later they state insurance is denying 1st and I owe $400us dollars. Pretty unbelievable and was told I need to work it out with the insurance. Isn't that what a pre authorization is for? My last procedure the male dentist took a personal call and was on his Bluetooth my whole procedure and rushed the whole thing. My filling felt unnatural and uncomfortable but after he was so unprofessional during the procedure I felt it was unacceptable and unprofessional taking a personal call that I would never go back. They are now sending collection notices and threats. This is completely wrong and I gave them the opportunity to make it right and the refused. I feel like they are scamming the insurance or me or both. They should be investigated. After doing thorough research of the bills/insurance statements reason for insurance denial was due to LATE SUBMISSION. Which is 100% this clinics fault! The claim was sent MONTHS after the procedure was performed! SHAME ON YOU!

Earlier last year, I visited this dental office after moving to the area, seeking treatment for…read morepain in one of my molars. With fillings in most of my molars, I expected that I'd eventually need root canals on those teeth. After an initial assessment, the dentist informed me that multiple fillings needed to be redone. I asked about the cost out of pocket, and was told it would be $0. Based on their recommendations, I decided to proceed with the treatments, including addressing the painful tooth. The dentist warned me that the painful tooth might need a root canal, but they wouldn't know for sure until they began the procedure. I expressed my preference to go ahead with a root canal, so I wouldn't have to come back, especially since they couldn't guarantee that replacing the filling would resolve the pain. They scheduled my appointment, though the front desk tried to push it two weeks out. After reminding them that the dentist considered the situation urgent, they suddenly had an earlier opening just a few days later. On the day of the procedure, I reiterated that I wanted to move forward with a root canal. Halfway through, they informed me that the dentist working on my teeth didn't actually perform root canals and that they could only do a filling. I was shocked. After the procedure, my pain persisted, and I was told I'd need to return for a root canal. At this point, I was told that I'd hit my insurance coverage limit, meaning I'd need to pay the remainder out of pocket. They insisted I pay everything upfront, but I refused and asked them to run it through insurance first and bill me for the balance. I also made it clear that I didn't believe I should be charged for the initial filling, given that it was ultimately replaced with a root canal. They refused to waive that charge. They told me they would prescribe something for the pain until I could be seen for the root canal. I informed them that I had just finished 4 weeks of antibiotics for another issue and they made the decision that another antibiotic would not fix the issue, so they would prescribe me something else for the pain. When I went to pickup the rx, it was an antibiotic, which I did not want. I ended up canceling the rx and just working through the pain for the next few days (I'm allergic to NSAIDs so there wasn't much I could do). After finally having the root canal, my pain didn't subside after a few days. They had me come back to their office just to refer me to urgent care, where they assured me that I just needed to wait a few weeks for my gums to heal from all the dental work. So, I ended up at urgent care because the dental office seemed uncertain, adding additional hundreds of dollars to my medical bills. Months later, I still hadn't received a bill or any follow-up, but then I found out they had sent me to collections. To make matters worse, my tooth still bothers me. I would strongly advise against going to this office. The staff is unprofessional, the communication is poor, and most importantly, they seem completely incompetent.

We have been working with Orthodontic Excellence for years! Three of my kids have received…read moretreatment with them. We drive over an hour to see the best!

I had a consultation on orthodontic treatment for my daughter consultant Michelle was the person…read morewho gave me an assessment of treatment and costs. Gave me information on her urgent dental care and gave me papers to sign for future treatment. I did fill them out then I told her at the end to just put the treai on hold to find out with human resources if this network is accepted by the dental insurance she will have in September. She agreed that I will call Monday after the consultation. I did and she processed the same day she agreed to put the plan in hold. I found out the insurance doesn't cover orthodontic excellence and now is my loss 500.dlls no service and broken promises from Michelle. It's not fair it's a highway robbery. I will report this

dr sunglee worked on my dad over ten years ago! hes great i recommend him as i went to him to hes…read moresuper sweet and respectful abd quick! better then all the orthos i been through

Highly recommend! I'm just finishing up my treatment (about 2 years) and am so pleased with my…read moreexperience with Invisalign and Dr. Lee. From the consultation to the last appointment Dr. Lee was always very informative and thorough. At the first appointment he explained the process, cost and how we'd work together to make treatment as quick and successful as possible. He was able to immediately pull up models and show how my teeth would move through the treatment. It was always easy to get in for an appointment and more importantly I never waited more than 5 minutes in the lobby to be called back and immediately seen. Would absolutely recommend to anyone looking for orthodontics!

Great experience every time! Dr. Chiulli is thorough. Valerie's kindness and professionalism made…read moremy visit even better

DR.Mahajan is very knowledgeable,gentle and very thorough. She listens to your concerns and will…read moreprovide you with the best treatment plan. I'm Excited about my journey to getting the perfect smile! I'm almost done with my Invisalign Treatment and I have to say the transition is so worth it! I'm already seeing tremendous results in my smile! I am obsessed! If you haven't found a dentist yet? What are you waiting for? Go see Dr.Monika Mahajan now!! She will take really good care of you!You will not regret it! I guarantee you that!

Every time here has been very pleasant. All of the staff are wonderful and very friendly. Today is…read moremy daughter's birthday and they welcomed her with a happy birthday and even have it on the white board. She was worried about impressions and pretty worked up. They asked me to come in, she had asked. Dr. Schruth did an impression on himself to show her it wasn't too bad. It was very sweet of him to show her since she was so nervous. I'm going to switch her dental care to the Is location also since she already is spending her time here for ortho. So far I am very impressed with everyone here. Thank you.

My 2 yr old and 4yr old just had their first dental experience and they absolutely loved it! Clean…read morewaiting room . even cleaner in the back . the whole staff was all smiles and with positive attitudes . my kiddos walked out happy . we will definitely be back and will recommend to friends and family.