We've been using JA & JS cleaning service for years! Very professional, courteous and so…read moreaccommodating. Juana and her team always do a fantastic job making sure every corner of the house is clean and they are thorough. They are really great about letting us know when they are en route and consistent with scheduling. We have them clean our home monthly and it they really go above and beyond. Thank you!

JA&JS Cleaning is AMAZING!! I exclusively use their services and everyone I refer them to also…read moreraves about them. Juana and her crew are always prompt, courteous, thorough, and provide high quality work. I always get a text when they are enroute, they will always do their best to accommodate the schedule you need, and they are all so friendly and enjoyable to communicate with. JA&JS Cleaning goes above and beyond - I highly recommend their services!

This company is really worth doing business with. They are very professional. Sean is not only…read moreknowledgeable, but willing to share that knowledge so that you understand and are comfortable with the process. He's very well spoken and respectful The before and after photos are beneficial and provide assurance of the high caliber of work this company does. Would highly recommend them to others.

Should have known better was contacted by them on 6/21 after I responded to an ad. Had an…read moreappointment set up for today 7/17. My husband took time off work for this appointment that NO ONE SHOWED UP! Called to inquire after he had 20 minutes away text and they called and told him "will be there soon" and NEVER showed up! I understand if emergencies come up, but no phone call to state that or even a text just husband took whole day for nothing. They called me and asked about rescheduling-NO!! Avoid this company

Always a pleasure to have Wyatt Works plumbers at my house. Extremely knowledgable, polite,…read moreguarantee their work. May not be the least expensive, but thats ok.

Very polite and knowledgeable. However, they quoted me $11,500 to run a gas line 25 feet from an…read moreexisting meter. Other company quotes have ranged from $1,500-$2,500. When I saw their quote I was actually offended. I'm willing to pay for quality work, but almost 10 times the average cost of other companies? No thanks- felt like a scam.

Very fast service, my washer not drained and I called them on the evening and next morning…read moretechnician guy come to check my washer. And he fixed washer same day. I recommend them

I have been a loyal customer of Troff Pest Control since moving to the area in 2018, exclusively…read moreusing their services for the past seven years. I chose to support them because they were a small, family-owned business with friendly and knowledgeable staff. However, my review is based on how they ultimately treated me as a long-time customer. For most of those seven years, their service was satisfactory. However, in mid-February 2025, I received an email--rather than a phone call--informing me that they would no longer be servicing my area after March 2025. This gave me less than a month's notice, right as spring was approaching and pest activity was increasing. While I was happy with their pest control services, I found this abrupt decision and lack of direct communication disappointing. After years of exclusive patronage, I expected a more professional and considerate approach to discontinuing service.

Today I had Troff clean my two area rugs. I have used Troff for roughly 4-5 years. I wont Use any…read moreother company!! Daniel is wonderful. Very punctual/ kind and Troff makes you feel like they are family. I recommend 100%!! Mr & Mrs Rabideau.

Fast,effective friendly,careful!!!!!. Have used many times and always are impressed. Very…read moreattentive regarding furniture and spot removal!!

They just cleaned my carpet and they did an amazing job. They are very reasonably priced. Put…read morepadding under furniture as needed. They even showed up on time. lol

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

I'm a busy business woman who doesn't have time to do deep cleanings, so I recently started looking…read moreinto cleaning services. I use to waste 4+ hours on a Saturday just to clean my bathrooms and I was over it - time is money after all! LIVING SITUATION: I live in an apartment with no pets or children so the reason I originally sought out a cleaning service was to have someone come in to clean the bathrooms. After doing extensive research--I'm talking like I called pretty much every cleaning service in Charlotte you could find on yelp--I landed on Enjoy Maids and I'm glad I did. COST: For $59.50, I have the same "maid" come once every two weeks for 2 hours. I work from home so it's easy for me to work in the office while she cleans. Augriem is our "maid" who is super friendly and fast - which really helps me justify why I spent ~$120 a month. Before she arrives, I write out the areas I would like her to clean as well as an "if you have extra time" list and she typically gets through both! Plus, she tolerates me with my micromanaging lists. Typical tasks include deep cleaning of 2 full baths, mopping, vacuuming, dusting of a 1200+ sq ft apartment. HOURLY: Through my research of all cleaning services in Charlotte, not many offer this flexibility to do hourly, most were asking for $100+ for the entire apartment, and I just don't need all of that! By having Augriem here biweekly, we can "rotate" the areas that she cleans. For example, one week on top of the typical bathroom/vacuuming she does, I had her clean and sweep up our patio and another week I had her clean the windows. Stuff that you and I will avoid until we "have time" which let's be honest -- we never will! :) CUSTOMER SERVICE: What I also really like about Enjoy Maids is that they have an online chat service so it's really easy for me just to go to www.enjoymaids.com and IM with one of their staff members to either reschedule, or track down my "maid's" ETA. This is really handy because while they try to stay close to your appointment time, they do have a 4-hour window and sometimes will come 30 minutes-2 hours later than your scheduled appointment time, so it's easy to check in on their status for the day with their IM service. Using EnjoyMaids has allowed me to get my weekends back, enjoying my time off to spend with family and friends -- not stuck all day in the house cleaning! Highly recommend to anyone who values their free time and enjoys a clean apartment.

Very polite and professional duo that came to prepare my new home for move in. Unfortunately the…read morework done was not up to my standard. The inside of my cabinets were lightly wiped but still unclean. Conspicuous dirt and dust left in corners. Tubs not well cleaned. On a positive note I am sure these matters would have been addressed eagerly if I'd requested, but there was not time for that as our move in was scheduled for the next day.