I can not say enough amazing things about this Company. We have used them several times and they…read morehave never disappointed us. I sent a very late night text asking if it was possible to get a Dumpster first thing this morning. I received a call at 8:00am explaining they had two. I chose the one that would work and they had it to us by 9:00am. If they can make it happen they will. Price is reasonable and customer service is excellent. Highly recommend them. Safe In Austin Rescue Ranch

Hook-N-Haul is a superior company...from the ease of rental, pricing and their follow through is…read moreexcellent. It's their customer service that has made me a repeat customer. No matter what time of day I called, they have always answered with a smile and ended the call with a satisfied happy customer.

They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast, affordable quote, and quick to schedule the pick up. Would request a quote from them again.read more

I contacted Junk Matters needing a small dumpster on very short notice. I received a quick response…read moreback with a reasonable quote AND they were able to accommodate the dates needed. Chaz volunteered helpful info on potential extra costs that I did not even think to ask about. I appreciated the heads up so that I wouldn't be caught off guard. While I ended up not using these guys because turns out I needed an even larger dumpster that they could not accommodate for dates needed, their customer service was outstanding and communicative.

I rented a dumpster from them and the service was quick and responsive but I think their prices…read morewere much higher then other dumpster rentals in the area and they were no flexible on pricing after I returned it early. They also charge extra for anything over 1 ton.

I hired this company back in 2020 and had a really great experience, so I figured I would use them…read moreagain. Unfortunately, this time around, my experience wasn't nearly as good. The actual people who did the pickup were fine. A bit more bumping into walls than I'd like, but otherwise ok. The problem was scheduling. I booked a month in advance and they said they would be there the morning of pickup between 8 and 10 am. They were texting me to ask for pictures of what I needed taken away as early as 8:15. At 9:45 they texted me a quote. I messaged them around 10:30 asking if/when they were coming b/c the pickup window had passed. And then I didn't hear anything until around noon. Two hours after the pickup window. That's when they told me that they weren't going to be there until around 4. In reality, it was around 4:50. The reviews here are still generally really good, so I'm hoping my experience was just a fluke, but the lateness combined with the lack of communication made for a really disappointing experience.

Speedy, friendly, communicative service - have used them a few times for rentals where goods were…read moreabandoned and recently for a purge at a home I just moved to and some small reno projects. Can't recommend enough! Sarah

Highly recommend! They responded to my call immediately, were very friendly and professional, and…read morefinished the job when they said they would.

They arrive when they say they will, work quickly, and charge a fair price. This is the green…read morehauler you're looking for.

They removed everything quickly, price was on point and were great to interact with. Will be using…read morethem again

They did a great job with the clean out. Came over very quickly, loaded everything very…read moreefficiently, swept the space afterwards. Price was very fair for the efficiency and work.

I reached out via Yelp for help with a big pile of junk after cleaning out my shed. Alec was the…read morefirst one I spoke to. I got rough estimates all around the same price. When Alec came to meet me, he was in the same range. We agreed on a price and he got right to work. He did a great job and was respectful of my property. I would definitely hire him again!

I've had Alec from Zilker junk removal come out twice now and he was such a pleasure to work with…read more He got rid of my junk!! Basically this electrical pole and fencing from the previous homeowners. I have my whole yard now and it's glorious.

Great and friendly customer service skills. Sent a photo and got an instant quote. Arrived when…read morethey said and were quick and efficient at removing the built up junk (furniture and pallets) from my backyard. Thank you for your service.

What an easy way to get rid of some garage and yard junk! Farris sent a message quickly back on…read moreyelp with his number and sent a quote quickly. He came that same day to take it away and it was super easy. I highly recommend this team. Rachel of Round Rock