I had such a great experience with Dublin Trophy House! I wanted to gift a scotch-loving couple something meaningful for their anniversary, so I brought in a pair of scotch glasses to get engraved. Not only were they able to engrave the couple's names, but they also added a special message on the bottom of the glasses--which made it feel even more personal and unique. Best part? They got it all done the same day! The quality of the engraving was beautiful, and the couple absolutely loved the gift. Super friendly service, fast turnaround, and great attention to detail. Highly recommend if you're looking for something custom and memorable! read more

Dublin Trophy House - Trophy Shops Near Me - Dublin, California

Friendly service, good communication. Dublin trophy house provides quality products for a reasonable price.

We were 1/2 way through the golf tournament when we discovered we did not have trophies. Jeff saved us! Not only was he able to do it at the last minute, they turned out perfectly and weren't expensive. Thank you, thank you, thank you! read more

So we bought a trophy (elsewhere) over a decade ago, with a custom base that said "family member of the year", that we put in our annual holiday white elephant/yankee swap party. (Whoever "wins" it, has to put in the swap the following year). Anyway, the statue was very heavy metal figure, on a kinda cheezy hollow plastic base. Well this year, the base cracked. I thought I'd have to replace the whole trophy, but I brought it to Dublin Trophy House, and they were able to replace the cracked plastic base, with a heavy solid wood base, that will last forever. Bonus points--they were able to re-use the original brass plaque, saving us some engraving costs. They also finished the project a day or two ahead of schedule! I recommend this shop for any of your trophy, plaque or award needs. read more

Dublin Trophy House - The family trophy, with upgraded replacement base! - Trophy Shops Near Me - Dublin, California

I had 2 plaques and 7 medals made for our School basketball team. They came out beautifully and were a big hit! It was my first time doing this for our school team so I didn't know what to write or do. Jeff helped me every step of the way and made it super easy. I highly recommend his shop! read more

Went in on Monday and asked if it was possible to pickup anything on Friday. Was told it was not an issue and gave in stock options. Just picked up my Medals, horribly scratched and with the wrong color ribbon. I was told they sold out durring the week? Is that not worth a phone call to the customer? Then he said he was doing me a favor by taking a rush order. This was the first location I called and since they said no problem, I didn't even bother checking elsewhere. His remedy was to refund and take back the medals, except how am I going to get a new option in 24 hours? In addition to the scratches and wrong color, the engraving is not done in 3 lines like he described. It was done in 2 lines and looks very odd. I would never return and hope others look elsewhere too. read more

I came yesterday to get a 4x6 plate made for a San Jose fire inspector for his retirement party today! My husband called the day before Wednesday's to ask if he'd be able to do it! Now I went into the shop spoke with Jeff and I was very disappointed by the way I was treated . I wasn't flexible at all with me trying to give him the details ....... never gave me a price .... never told me that I would be charged extra for using my credit card........ $50 is what I paid for this 4x6 plate! We have used this company for years I guess it's time to find another place ! read more

We had ordered a plaque for our friend which was to be picked up on Friday. My husband went to pick it up on Friday and was told to wait 30min. He didn't have time for it so we went the next day to pick it up only to find a misspelled name. It was 1:20pm but the owner wasn't there to help us. Didn't realize ordering a plaque was going be such an ordeal. read more

We have a couple of plaques for our fantasy football and basketball leagues. Every year, I come here to see Jeff and have one of the perpetual plates engraved with the name of the winner. Guess what? All 12 plates of both plaques have already been filled up! We have started plaques #2 for both leagues so I guess I'll be seeing Jeff for the next 12 years! read more

I've been a customer of Dublin Trophy for many years. I have shopped around and used other awards companies in the past and no one beats their prices or service. I have recommended this shop to many of my associates and I take my recommendations very seriously. Don't hesitate to use them for your awards need if your looking for quality and outstanding service. read more

Second to none customer service!! I had to order some medals for my six grade son's basketball team and the turnaround time was great! Had to pick it up on Friday before Saturday's game. It was 5 o'clock and they close at five. I was coming from San Leandro and was not going to be there for another 35 minutes in Dublin. Called up Jeff the owner and he said he would wait. It is little things like that that makes a business stand the test of time in a community. I would recommend Dublin trophy house to any of my friends, family or business colleagues. A+ for business acumen and great products. read more

Great place to get trophies, medals, plaques, name badges and more. I don't even go anywhere else. The owner, Jeff, treats customers fairly and timely, with respect. Highly recommend people coming to Dublin I've been going to DT for the last 5-6 years and have not had any complaints. Faraz read more

i dropped off an item for Jeff to duplicate about two months (or more) to duplicate. He had made this item for me about ten years ago and i needed 8-10 more. The order could not have been easier. I know we are in the the covid world but i have called and left messages, dropped by and and e-mailed multiple times. i asked for the small plaque to be mailed back to me and as of this writing i've had no response. sad that a business that is hurting so bad because of this covid wouldn't want a small and simple job to help them keep afloat. Don't bother calling because chances are they won't answer. read more

I highly recommend Dublin Trophy House. We ordered 6 trophies with a short notice and they were able to get them ready very quickly. They even helped us with changing the times on the clocks. Their prices are very reasonable and we are absolutely blown away by their great service. We will never order online again. read more

My husband and I dropped off a nameplate three weeks ago to be engraved. When we went back today, first, the older woman couldn't find our order, and as we really needed the nameplate, we pressed her to look again, giving her our name at least 3x. She then found the plate but, after sitting there for 3 weeks, it hadn't even been touched. She wasn't apologetic in the least, didn't seem to care that we were inconvenienced and forgotten about. She simply shrugged and said they were getting a lot of orders. I look young, so I'm fairly certain when we dropped it off she didn't take us seriously. So we took the plate back, took it over to Pleasanton and had it done there. It may have only been $15 they lost out on, but now I will be sure to tell everyone I know not to go there. read more

Please disregard the last two idiotic writeups about this wonderful establishment. I have been working with Jeff, the owner, for over the past six years and the quality of work he and his team has produced has been nothing short of exceptional. Dublin Trophy House is responsible for supplying our fantasy league trophys for three separate sports (football, basketball, and baseball) on a yearly basis. Being the commissioner, I wanted to reward our grand prize winners with a prize worthy of the general managers/team owners. I found it at Dublin Trophy House!!! The trophys are quite impressive, in size as well as the engraving. Dublin Trophy House is one of those rare places where expectations of price and quality are consistently exceeded. I always allow Jeff and his crew to use their creativity in coming up with new and exciting ideas for these gorgeous trophies year after year. Since he is the pro, he never disappoints!!! I couldn't be more happier with the product and the price. Don't go anywhere else! read more

I won a trophy through my fantasy basketball league and the TROPHY WAS AWESOME...great weight to it, sturdy, durable, solid!!! looks and feels very solid and well made!!! I will go here for trophies for my sales teams spiff rewards!!! If you need Trophies, this is where to go! read more

I have used them once. They saved me a lot of money and came through when another operation let me down. Very nice people who work here. I am the awards buyer for my kids boy scout troop and will use them for all of my future orders. They did not get 5 stars only because they are a bit far from where I am and I have only used them once. I will update this posting when I have a future order go through. I expect that the rating will go up. read more

Been doing business with Dublin Trophy House for the last 20 years. They are one of the few small family owned business in our community. Grandma Willma and the grand son and owner Jeff just a pleasure to deal with. . The quality of the product and timing is un beatable. I highly recommend this business!. read more

We have used DTH a few times for work for some awards but most recently I was in a pinch and needed soccer trophies for my son's soccer team ASAP and Jeff totally saved my a$$ as team Mom by having my trophies ready in 24 hours. The price was right too! Thanks Jeff!!! read more

Jeff Salinas has been handling the Annual Red, Blue & Gold Awards Banquet awards production for a long time and our excellent experiences mirror the other reports shown here. However, around 6:30pm last Friday evening, as we opened the Blackhawk Auto Museum for the 20th Annual Red, Blue & Gold Banquet honoring 13 police, fire and safety officers, we discovered that no one had picked up the trophies needed for our 8pm presentations. A call to Jeff's cell phone (on his card and in his advertising) started an extraordinary chain of events involving Jeff, his local employee, one of our staff , lots of emergency driving and truly excellent customer service that SAVED THE DAY - culminating with the awards properly lined up for presentation promptly at 8pm. The Tri-Valley Knights of Columbus STRONGLY RECOMMEND DUBLIN TROPHY HOUSE NOT ONLY FOR QUALITY CRAFTSMANSHIP BUT ALSO FOR SAVE THE DAY CUSTOMER SERVICE! read more

They do a great job with the work they provide. They sometimes are little busy which comes off as disorganized. Can be a little pricy. But I would say overall They are 4 stars! Would recommend them. read more

Well deserved 5 Stars! Emailed Jeff a picture of "The" Fantasy Football Trophy with a couple of adjustments. How'd it turn out? Presented this trophy to the winner and the man lifted it up above his head in a restaurant. We're talking about a head turning/I want trophy. You can just ask the customers and staff at Buffalo Wild Wings when they took pictures of it and with it. Bottom line, exceptional work, prompt response, and great price. Shout out to the man in the back assembling the trophies. read more

Like some other reviews, I too wasn't initially impressed with my experience. I came in after hours to submit my order for only 2 trophies. Jeff (owner) ended up leaving earlier than he told me and someone else helped me out. They did stay open 30 extra minutes for me. I REALLY appreciated that! I ended up giving 4 stars because even though they didn't have my trophies done on time, I felt like the owner was a stand up business guy and made the best of the situation. The trophies were priced well...but I would suggest giving more than 1 week notice and possibly call a couple days before order is due to make sure they are completed with engraving on time. read more

I am quite upset with the service I received from the owner of this place. I do not recommend this place at all. I ordered invitations for my wedding at the beginning of April and I spend almost a month without receiving any response from owner Jeff Allan when my invitations would be ready. I called him on repeated occasions and only once did he respond saying that he would call me later. I left several voice mails and sent several emails and received no response. If he could not or did not have time to carry out my order, he should have told me instead of making me wait so long. In the end I decided to make my order with another company that will give me my invitations in a week. To date Jeff has not returned any of my calls or to offer an apology for the lack of responsibility he had with my order. read more

I was reading the earlier reviews and have to say my experience is a total contrast. I've placed orders with Dublin Trophy House over the last two years. On both occasions they've gone the extra length to make sure I'm satisfied. The last order was a rush with the quantities changing on the fly until two days before the trophies were to be ready. Since we were unable to pickup the trophies during normal business hours, Jeff and his team made a special arrangement to open the store for us on Sunday to make sure we had the trophies before the event. That's putting customers first and providing great service. I've talked to some team parents for some of the local sports teams and have heard similar customer service stories from them as well. I would recommend Jeff and Dublin Trophy House. read more

This place is fantastic! Very impressed with the plaque that we ordered at the very last minute. Jeff, the owner, is excellent and saved my tail by getting the plaque ready in a very short time and yet doing a fantastic job! I had turned in sloppy assets for him to work with but got the most professional looking plaque. Thanks Jeff! read more

I have been a long time customer of Dublin Trophy House. I have had many order placed and received in a timely bases. Being a Team Mom for several years they beat others by far in their pricing. Selection is excellent for softball, baseball, and soccer. Plus, In all the various bowling leagues my company has participated in for the last 18 years we have only ordered through them. "Open commucation, Great Customer Service." I will continue to spread the word on their good service, great selection and outstanding pricing. FYI: My co-worker order her wedding invitations last year in acrylic at Dublin Trophies they were so beautiful! She was more than happy with their outstanding work! read more

Fantastic work and everything was all organized by Jeff. Your the man buddy. Also he's very sufficient and processes customers orders too.

Jeff is a lifesaver! My son broke my sister in law's cake topper for her wedding cake, the DAY BEFORE her wedding in San Francisco. She didn't ask for my help much through out her planning process although I offered many times (she's one of those do it herself kind-a-girls) when Friday approached (the day before the wedding) the ONE and ONLY thing she asked from me was to pick up her cake topper from Dana's Party Planet in Castro Valley. Of course, I told her no problem and did so. As I was leaving Dana's, my son wanted my car keys and started to throw a little fit and "snap" there goes the cake topper! A delicate glass/mirrored "R" I almost had a heart attack! I rushed back into Dana's to see if they had anymore or if there was anything they could do for me. The "R" was specially ordered and no chance in getting another one. The man who works there in the engraving section tried very hard to help me and fix the broken "R" he was unsuccessful. Now, the "R" has glue marks all over it with glue finger prints....it was a mess! After running around to Michael's, TAP plastic's, other craft stores...no luck! Time was ticking and I had to be in San Francisco that night to help with my bridal party duties! With the help of my wonderful sister, she called around for me and found out about Dublin Trophy House. She spoke with Jeff for me and he told us to come on in and he'd try and help, but they close at 5-5:30pm. It was 4:30pm =( My sister and I jumped on the freeway from San Leandro and low and behold...dead stop traffic! We were NEVER going to make it. We called Jeff and he was working with us, he said he'd stay til we got there...who does that? Jeff does, that's who! Finally we get there at 5:35pm...I showed him my problem explained my dilemma...and he with NO hesitation said let me see what I could do. He took the broken "R" in the back and after maybe 20-30 minutes he came back out with a mock up...it was beautiful! I told him, go for it...with the mirrored plastic I bought from TAP plastics he took it in the back and worked his magic! When he was all done, it was even prettier then the one from Dana's!!! I was so happy and he truly saved the day...better yet saved my a$#! He was so helpful and I am forever thankful!!! And, the best part of it all, it didn't cost me an arm and a leg...Thanks Jeff!!! read more

very unprofessional! gives you the run-around! excuses, excuses, excuses why your order is not done. poor workmanship!!!! tried to give them business, because i live locally, 2 times messed up both times! never again! overall: go somewhere else! read more

Amazing amazing amazing. I got my wedding invitations printed on acrylic and Jeff did an amazing job. The turnaround was even better!!!! Super fast and super efficient. Not one finger print or scratch on any of my acrylic invitations. I'm very pleased with his product and services. And! He's very responsive!!! read more

My daughter accidentally broke a trophy she received over a year ago. I took the trophy into the shop today and the gentlemen asked me to wait a moment. He went into the back for a couple of minutes and when he came back out, he handed me a trophy in perfect condition! He was so nice! Thank you so much for the excellent service!! read more

Jeff is absolutely amazing! Very professional, courteous, and did a fantastic job for our non-profit fundraiser event (plaques, trophies, and certificates) and even gave us a 10% discount for the good cause! A small family-owned business in our community and I highly recommend everyone give Jeff an opportunity to encourage local businesses. When you get a high-quality work and a very thorough and professional service, why not give an opportunity to our local business and encourage them? Well done, Jeff! Thanks for the on time and amazing work!! read more

I've been there twice and both times the lady who takes the orders messed up my initial request. After filling out a new form and emailing Jeff to confirm, my order was still not ready when it was promised. Last year he went in the back and did it in 10 minutes when I showed up to pick up- after telling me the job would take 5 days! This year, when my order wasn't ready, I took it to the mall to Things Remembered where they completed the job in less than a day and for a lower price. I'm all for supporting small businesses but not when they can't deliver. read more

They seemed like they were nice placed an order and waited a week. Never heard back. Waited another couple of weeks and still never heard anything. Called and spoke with them, they didn't have my order couldn't find it and said they would call back. Waited two days and still never heard back. Called and left two more voicemails and never heard anything. This was the worst customer service, i was treated poorly couldn't even get a return call back and still never got my order. I do not recommend them they are unreliable. read more

I have now recieved a plaque for fantasy baseball and a trophy for fantasy basketball. WOW! Trophy Looks better than the real NBA FINALS TROPHY!!! Trophy and plaque are awsome and well made- good weight and very sturdy! Great craftsmanship!! And I had both within one week of winning. Can't wait to win again! Thank you Dublin Trophy for a job well done (twice!). read more

Just wanted to thank Jeff for his dedication and customer support for the last 10 years. He has always been able to provide the trophies on a timely basis, even though at times the order did not reach him on time or I forgot to pick up on time. read more

There is no need to 'shop around' when dealing with the Dublin Trophy House because the prices have always been more than reasonable. I've been a customer since 2002 and I've never been an ounce less than impressed with the quality and care that goes into the work. I've ordered everything from my acrylic wedding invitations (which were phenomenal), my children's sports trophies to my pets name tags; not once did I have a complaint. The customer service is always excellent and if they don't have what you're looking for they will find it or make it for you! I HIGHLY recommend sending all of your award and engraving needs to the wonderful people at the Dublin Trophy House. read more

I cannot say enough about how AMAZING Jeff and his whole company is. I reached out to him all the way from Houston in search of acrylic wedding invitations. My original invitation plan had fallen through and even though I had my heart set on acrylic invites I didn't think they would be possible and definitely not inside my budget or short timeline. After replying to Jeff's response to my original email and informing him I wouldn't be able to use him as they were outside of my budget, he not only worked with me on my budget, he worked on me on my timeline! He turned around the most beautiful and perfect invitations within about two weeks, design and all. I got so many compliments on my invites and people probably think they were a fortune but thanks to Jeff they were not! I cannot thank Jeff enough for making my wish come true and allowing me to have the invitations I thought were outside of my reach. Jeff is truly a great person. On top of everything he did, when I inquired about doing an acrylic plaque for my father who passed away several years ago so I could take to his grave, Jeff on his own sent me a beautiful plaque which is now with my dad so he too can share in this special occasion. Jeff, THANK YOU from the bottom of my heart and all the way from Houston! I would order from you again in a heartbeat and have sung your praises to everyone I can! read more