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Dublin, CA

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Dublin Auto Body

4.3 (135 reviews)
Closed • Closed

Services - Dublin Auto Body

Auto body restoration

Bumper repair

Collision repair

Dublin Auto Body Photos

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Scratched speaker that apparently was brand new and replaced

If I could give no stars to this absolutely disgusting business, I would. Save yourself a ton of time and heart ache. We had a bad accident in November of last year and went to this company due to our insurance, biggest mistake we could have made. 7 months later we eventually get the car back and there have been nonstop issues since. The manager at the time that started in January was extremely helpful and tried his best but after calling today to speak to him regarding 2 ongoing issues we are still having, were told that he was let go and I was redirected to the current manager and he put the phone down after telling me to 'correct my attitude' when he told me we wouldn't be getting anything free, when this was fixing their poor work. Do not go to this place for anything, shame on this company and your disgraceful customer service.

Angel L.

If I can rate this place with negative five I will do it! This is a full description of how unprofessional and con deceiving these people are. They are AllStates affiliated auto shop for repairs. Got into a car accident on Monday the 27th of March at 10am is when they had possession of my vehicle. If I didn't call them they won't let me know that my car is there for hours! They gave me the first quote an I understand that it's just a visual quote without having to open everything and looking deeper.. The first quote was nearly 2k less that the actual quote.. I didn't question it much since I wanted to understand and trust them.. The first update I got was March 30th. The first email they send me - The parts we ordered will start arriving on Monday 4/3/2017. It will take about 2 weeks for the repairs. There might be additional parts needed as we move forward with the repairs. We will update you as we move forward. Have a great weekend. This is a copy of the estimate for the Camry. Please reply back to this email with your driver's license # for authorization for repairs in the dollar amount of $5557.33. We are looking at 4/14 to get it back to you. My first question is that what did they do for 4 days that my car was sitting there? I told myself there's other cars there so I understood that part.. Two weeks sounds reasonable for bumper repair and left side fender. So technically the car will be at the shop for 3 weeks included the first week that they didn't do anything but order parts and find out what's needed to be repaired.. mind you it took them 4 days before they let me know they ordered the parts. I am a very patient person but one this I don't like is to be lied to!!! 4/5- Your Toyota is in body work now. I will update you when it goes to paint. We are trying to finish by 4/14/ 17 if all goes well. Have a great rest of your day. Mind you they told me that all parts came in already and ready to install when I was on the phone with them which is frustrating coz I always to be calling to get an email and update.. smdh! 4/10 monday- Your Camry is in paint now. It seems we should finish by Wednesday if all goes well. I will call you when it is actually ready. On Apr 12, 2017, Wednesday at 10:37 AM, wrote: Your Camry is still in preparation stage. It is scheduled to be painted today. I will update you after is painted. At this time I am not sure if we will finish by Friday. I will follow up tomorrow. Have a good day. WTF?!!!!! - How the fuck do you change the statement from Monday that it will be in paint that day and two days later you gave me the same statement?! Excuse my French but I hate being lied to!! I apologize for the inconvenience. The update I sent you was an update only. There are delays in the process of repairs. We are trying to get it done as soon as we can. I will have a better idea when it will be completed after it is painted and the re-assembly starts. I will follow up with you. Sent: Wednesday, April 12, 2017 10:59 AM Subject: Re: target change for your Toyota You told me it should be done by today and then now you aren't sure if you can deliver by Friday? At this point the run around is already getting old. However thank you for fixing my Bills/ Hello Kitty car lol. I was just upset from all the delays but I love the outcome. Thanks again.

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Thanks Sherri, it's our pleasure to serve you!

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5 years ago

Dublin auto body they did a very good job on our car and they did it on time,very good work.

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7 years ago

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8 years ago

Very happy with their work. They cleaned up my car so well that it looks like new. They worked with Insurance and were very professional.

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Sorry to hear that. I will talk to them, about a better attitude.

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10 years ago

Can't say enough good about this shop. Pick up at BART, done early, looks FANTASTIC!

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Page 2 of 4

Ask the Community - Dublin Auto Body

Review Highlights - Dublin Auto Body

“Andy Nugen is the gentleman that helped me and it's been a while since I have experienced professionalism like this in a while.”

Mentioned in 24 reviews

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California Collision

California Collision

(530 reviews)

I used Yelp for a few businesses on repair estimates for my dented front bumper cover on my Rav4…read more Did you know that the car's frame is mostly steel or aluminum to protect drivers and passengers, sensors, electronics, etc. but in most cases the outside cover is bendable plastic for aerodynamic reasons? The bad news is that plastic deforms too much from a collision, you can't just massage it back to shape with a hair dryer. Also, who knows if anything else on the car behind the plastic is damaged or out of alignment. California Collision came to the rescue and was able to replace my bumper cover, have it painted, and then recalibration done for the various car sensors to eliminate fault codes. Even minor collisions can cause sensors to be faulty, so don't assume it's a cosmetic thing and try to cut corners and get your vehicle repaired properly. The job took a few hours one day to paint match, then a separate full day to install, recalibrate, and test drive the vehicle to ensure bo more fault codes. George was extremely friendly and transparent with the repair process. He even gave me a tour of his shop and explained the workflow. Its a family business as his son and daughter also work here. He obviously values work-life balance and is closed Friday-Sunday. Body Shops are not cheap but if you need a thorough repair and want things done right, I highly recommend California Collision. If paying out of pocket, use a debit card with a high spend limit to avoid credit card fees.

If you get into a bad accident, the insurance company will breathlessly insist that you need to…read morehave your vehicle towed to some chain body shop far away...so they can quickly total it and hit you with lowball offers. Don't do that. After I wisely had my car towed home instead, I took a deep breath, talked to my regular mechanic, and he recommend I send it to George at California Collisions. This was a very good choice. George and his staff did the grueling work of haggling with the insurance company, multiple times, over weeks. He also did an excellent job reconstructing my vehicle within the constraints of the insurance coverage. I got my adventure wagon back in good-as-new condition. Customer service and communication were excellent. About 15,000 miles later the rebuild has been tested and proven. Happy to support and rep this business.

Reliance Auto Collision & Rental - Inside Reliance Auto Collision

Reliance Auto Collision & Rental

(257 reviews)

Excellent service and a truly great experience with Ismail. I brought in my Tesla Model 3 because…read morethe passenger-side door was misaligned and would not close properly after the open door had struck an object. Ismail took a look right away and asked one of his mechanics to bring the car in for a closer inspection. Within about 15 minutes, they identified the issue as a simple misalignment, adjusted the door, and had it closing normally again. What impressed me most was the difference compared with a couple of other auto shops I had visited. They told me I would need to leave the car overnight just for an estimate, that the door might need to be removed, parts could need to be ordered, and the repair could take 10-15 days. Ismail was able to resolve the issue in less than 15 minutes without replacing any parts. I really appreciated his honesty, professionalism, efficiency, and willingness to help. It is refreshing to find someone who focuses on solving the problem instead of making the repair more complicated than it needs to be. I highly recommend Ismail and his shop. Five-star service all the way.

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

Brooks Motor Cars of Dublin - Better than new

Brooks Motor Cars of Dublin

(25 reviews)

I got hit by a deer on Tassajara back in October, and the whole payout process with Tesla Insurance…read moredragged on longer than I expected. While I was waiting, I went to two different auto shops in the area and had really different experiences. Brooks Auto was on a whole different level from the moment I walked in. Their lobby and facilities look so nice that I actually thought the prices were going to be through the roof, especially since I was having a few extra scrapes handled at the same time. I worked with Patrick, and he stayed in touch through the whole process. He gave me clear updates and a timeline that actually felt realistic. They even finished the car almost half a week early and still apologized like they were behind. Everyone there was friendly and helpful, and the whole experience just felt smooth and straightforward. What surprised me the most was the quality of the work. My car came back looking better than it did the day I bought it. I had never had it waxed before, but since they repaired both sides they went ahead and waxed the whole thing. The paint match was perfect and even the areas they didn't work on looked great. It was the first time I picked up my car from a repair shop and felt honestly impressed instead of just relieved to be done.

Brooks Motor Cars exceeded my expectations with the body repair on my Miata. They made the entire…read moreprocess simple and stress-free from start to finish. My consultant, Patrick, was extremely professional and pleasant, as were the rest of the staff. Brooks was able to get my vehicle in quickly, and the estimated completion time was very reasonable. They even coordinated rental car services for me, and I was able to drop the rental off right at Brooks when I picked up my car--super convenient. Most importantly, the repairs on my car are flawless. I hope I won't need a body shop again anytime soon, but if I do, I know exactly where I'm going. Trust me--you won't be disappointed if you choose Brooks Motor Cars.

Dublin Auto Body - bodyshops - Updated October 2026

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