I'm 65 and have been working on my own cars for 50 years. So I bring my 2012 Nissan Cube in for the…read morelast ever mandatory inspection (NH has abolished it- hooray)... Dave tells me that it needs new struts and stabilizer (sway bar) links. I go to the lift and look. OK, 2 inches of the springs have broken off where they meet the bottom cup. Fair enough. Coulda kept riding on them another two years or so, given that I drive it 2000 miles a year... mostly to Market Basket in Rindge and my vet in Jaffrey... and Porcfest... but OK. They wanted 800 bucks- more than 400 for parts. So... I ordered the parts for less than 200 directly from Detroit Axle and did it myself. The bear of the job was (duh) getting the old stuff apart... rusted nuts... yuk yuk... but they all came loose thanks to PB Blaster and 25 year old Craftsman Air Tool Power. The rest was a cake walk. Brought it back to them and they slapped on the sticker. One last thing- they said that I would need an alignment, which was a flat out lie. Per the Nissan Cube factory shop manual, there is no camber, caster or kingpin adjustment. Toe-in was unchanged, as the rack was never detached from the knuckles. Good riddance to them for good! :)

I wish I could give less than one star. DON'T GO HERE!!…read more I went for an inspection and could tell right away they were trying to charge me for things my car didn't need. They said I had foggy headlights, which I had buffed six months prior. They also tried to get me to buy new tires, saying mine were too worn to pass, which was nonsense. So I take my car to a different shop and they agreed that my headlights are fine and my tires have at least another year on them. But the real kicker is that tire city flagged my car for rust, which this new shop agreed was not necessary. And TC flagged the rust in the state inspection portal, forcing me to get the work done. So now My car will not pass inspection unless I drop a whole lot of money on bodywork or get a new car.

2010 toyota prius. Replaced inner tyrods and struts. Took to tire warehouse for alignment. Car…read morewould occasionally jump left or right. After alignment, vehicle still did the same thing. Rack and pinion had failed should never have passed alignment test.

Always a pleasure to deal with the folks in Keene. Great folks up front. Quality service in the…read moreback. I don't go anywhere else for tire and wheel related services in the Monadnock region!

So I recently made the mistake of a private purchase for a boat. I decided I wanted to get new…read moretires for the trailer as they had looked worn. TFT has held the set of tires for me for about three weeks. The weather was bad today so I decided to get the tires done on the trailer for the boat. They were able to get me in the same day. This was a challenging job as the boat was still on the trailer. The guys took extreme care and caution. Upon removing the lug nuts it was quickly discovered that the previous owner hadn't done any maintenance or really took care of the trailer. In fact, the previous owner cut the brake lines and removed the brakes from the system! The studs for the wheels were in very bad shape! As they removed the wheels many of the studs were so worn they are either stripping out or snapping. Fortunately this location is next to an auto parts store that had the studs in stock! I didn't get the technicians name that did the work - they spent a lot of time fixing many of the bad or broken studs. Which I don't think they normally do. This tech used one of his friends tools to get the job done. They also gave me a few references of trailer dealers I could call to see about getting the breaks fixed. I ended up tipping the one tech that did the work as they didn't charge me anything for the work. I only paid for the tires. They turned a negative situation into such a positive! Very impressed - this team is a perfect example of what customer service should be. They went over and above to take care of my situation and did everything they possibly could to help. What was impressive was to see them truly try and help me. These days this type of service is more the exception than the rule. Thank you ~

1 Star -- Extremely Unprofessional and Disorganized…read more I had an appointment scheduled for 11:30 AM and was told my car would be done by 6 PM at the absolute latest. This was a simple job -- new tires and rims. There was zero communication all day. I called four times, and no one answered the phone. When I showed up at 5:50 PM, ten minutes before closing, my car wasn't even touched. They told me they would "stay until it was done." At 7:30 PM I finally got a text saying it was ready. I drove back over -- only to be told it actually wasn't done and would be another 30-45 minutes. I said absolutely not, especially because I had my child waiting in the car. Magically, they were suddenly able to finish it in five minutes. The manager was rude, dismissive, and completely unprofessional. No apology, no solution, no attempt to make it right until I pushed back. It was clear they were taking walk-ins over scheduled appointments, which is why nothing was done on time. If you value your time, communication, or basic customer service, I would look elsewhere. This experience was unacceptable from start to finish.

Terrible, dishonest repairs. Should be reported to BBB…read more Out-of-town travelers whose only problem was a broken belt were told they needed $2000 worth of repairs. Sadly, we live in an age when you can no longer trust anyone. Some parts were charged as "new" but were clearly reconditioned and painted. Horrible experience.

The WORST place to bring your car. They hold your car without doing any work to it. Claim they did…read morework and when you pick up your car they tell you it was never done. No communication at all. I would highly recommend not bringing your car to this company. Every single VIP location is horrible. Rude people, no help, and over priced for literally nothing. I would have given this place no stars if there was an option.

Thank you Tim at Tire CHOICE KEENE. You guys came through when I needed you! Due to the inspection…read moreconfusion going on my car needed a last minute inspection and there was no one in town who would do one last minute. You know what? These guys fit me in during my very short 2 hour window. And it was very low cost. I will most definitely be going back here. I am shopping around for new tires anyway and they gave me some very good estimates on tires. Tim was the best. Thank you so much guys!!!

Tire Choice was my first choice and last stop when I needed to get a pair of winter tires. I went…read morein looking for a specific tire which was unavailable in the region(and out of season) but the manager Patrick offered to price match a comparable tire. He gave me a couple of options,checked out back and ended up locating a better quality tire for $10 less than the unit I had been originally looking for. I set an appt to get them mounted and balanced but had to return prior to that when my spare shredded. I explained I that I'd had a flat and need the 2 tires on short notice and they made the time to get me back on the road. Patrick and the receptionist,Rachel were friendly ,informative and accommodating which really made the headache of dealing with car maintenance much less of a chore. Thank you Tire Choice,I am truly grateful!

Although they are booked out quite a ways typically, these guys are wonderful. Knowledgeable and…read morefriendly, high quality service, and they cost less typically than the car dealerships. I went in for an oil change and tire rotation and they were quick and efficient!

Service was prompt and Steve & his staff are awesome. My experience at Steve Wilders was first rate.read more

If there were more stars, they would have them. The company is well managed and the staff is…read moreamazing. I needed help not once, but twice, Their quoted ETA was speedy, and the service was courteous and efficient. Their prices are comparable to other companies where you would end up waiting much longer. I don't know about you, but I don't like waiting in the customer's lounge any longer than I have to. I highly recommend the towing and the repairs provided by Emerson's. The awards hanging on their walls says it all! Who can argue with that?

The best in the business, always friendly, able and qualified, reasonably priced! Those that…read morecomplain about tow costs have clearly never worked in the business before! Always my first choice!