We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

They may do nice work but we will never know. They claim that are responsive with 24 hr service…read more The mistake I made was stating on voice message that it was not a big job. Never bothered to call me back. After a few days I called a competitor Red Dog and not only got a call back but they visited and provided a quote one working day later.

I called them exactly a week ago today, the day that I am writing this. I never received a call…read moreback so I called again. I was told that because I lived in a "trailer" home that they wouldn't touch it because it's too much work! I worked in a "trailer" park for 11yrs so I'm very familiar with the ins and outs of how they're built and their structure....if you know what you're doing, replacing a window is simple. I realized I didn't want to hire a company who couldn't be bothered to return my call and secondly a company who looked down on my home!

Sean and his team worked an absolute wonder with my roof replacement. From the initial…read moreconversation, to reviewing the contracts, to doing everything (and honestly more than) he said he would, I cannot recommend Eaton Exteriors more than I now do. I've asked for a number of business cards, because any time anyone needs a roof, I'm handing them Eaton Exterior's contact info.

Eaton Exteriors Roofing and Construction did a fabulous job on our new roof. The whole project…read moretook one day to complete. Sean and the team were friendly and caring about the clean up and disruption to our daily routine. I would highly recommend this team. Even with pending supply shortages hitting the industry, everything arrived on time and installation was perfect.

The firm is not responsive. Terrible customer service. Not client-oriented despite having a great…read morereputation for completed product. Sales associate assessed the project, and advised that a designer would be reaching out. After 4 weeks the designer reached out and stated he would provide a quote after the weekend. Never contacted me. I reached out stating that they should let me know if they can't fulfill the project but received no response.

Had them come out and quote. Cut PVC trim in my raise…read moregarden bed. Supposed to remove all rot on porch. They literally just filled a hole with dap. That it literally rotted even more. 45° Angle cuts where way off a lot of dap fill in. The vynal siding bubbled out in the middle of the front of the house. Had to tell them that a pc was sticking out from the house. Vynal siding still falling off that week and yrs later. Gutters do not have them install gutters. I had a pretty new metal roof. They dropped onto the metal roof on the attached shed. A hole in that. They used purple silicone on blue roof. Contract final payment when complete yet constant looking for more money when the job is incomplete. Gutters they installed had it running down the middle on to the three season porch roof. Instead originally drained down the back. They redid had made this funky hamster maze looking thing with a bunch of elbows. They my other gutters where custom made. That clogged right away with the leaf guards they installed. Guy came and said he saw nothing. They said well said I have to have it cleaned twice a year. Bunch elbows is where it was clogged. So first winter snow ripped off three leaf guards they screwed back in and repeated the following winter. Well I had utterly gutters come out. They said the leaf guards installed are not supposed to be used for metal roofs. MY HOUSE LITERALLY LEAKED IN MY HOUSE DURING A HEAVY RAIN STORM VERY SHORTLY AFTER. THERE GUY SAID TRIED TO TELL MY WIFE IT WAS A PLUMBING ISSUE. CALLED THEM OUT ON IT. SAYING NO CAPS ON TRIM. THAT IF THE HOUSE WAS PROPERLY TYVEK PROPERLY STILL SHOULDN'T LEAK INTO THE HOUSE. THE JOB SUPERVISOR MADEY WIFE GO OVER THE ISSUES WITH THE EMPLOYER.

This is the 2nd time that we have used them and we would use them again. These guys are…read moreprofessional, skilled craftsman that do a great job.

I got 7 roofing quotes and Iroof was the best. People say don't go with the cheapest and I…read morecompletely disagree as long as you are impressed with the company. I was completely impressed with Steve the owner and Logan the foreman. I have a 4000 sq ft house and they came in at 7:30 am and worked their asses of until 7:00 pm. i never saw one of the 12 roofers standing around. I have never seen anyone work harder. Got the final bill and there were no surprise upcharges. I would recommend Iroof to everyone I know. Jeff C Bedford NH

Would not recommend. Long delay in actually doing the work versus when job and deposit was…read moreaccepted. Told us needed to replace the entire roof to have any kind of guarantee but they didn't include the entire roof in the quote. This was not made clear and did not meet expectations.

Four Seasons just finished up a 5 day job which included removing 2 layers of old roof and…read morereplacing 5 old skylights, including some rotten plywood. The final cost matched exactly the estimate, so I was pleased with that. I can't say enough about Jeff, Rich, Lou and the work crew. They showed up at 8am as a crew, worked all day, cleaned up each day, and departed as a crew. Attention to detail was impressive. They have been doing this a long time and know their stuff. They answered any questions I had, prior to hiring them as well as during the job. I would highly recommend them if you need any roof work done. Jim V.

Not sure how to reply but Mike, this IS your work. I'll be sure to dig up my receipt tomorrow so…read morethat everyone can see you also lie. I'm sure Cale (our builder) will love to hear how you boast a lifetime warranty but then deny your own work after the fact. I won't get into the nitty gritty but this guy lied about what our pricing included then told us at the end the price wasn't for the backsplash in our kitchen as well and he wanted additional money for it (new construction build). He didn't finish the job, we were left with the inner lip of our shower having no seal above the tile. The gap was big enough I could fit my fingers into it. Then he asked the painter to do caulk the lines by the ceiling which was his job. 4 months after we move in, our tile is cracked. Gee wonder why, would have nothing to do with the gaping hole you left in the seal, would it?

Didn't return my calls over the course of two business days. Will pursue other contractors.read more

I should have listened to the old saying, "don't select the cheapest quote." They put on a new…read moreroof and it wasn't long before we had a leak. Yes, they were quick to come out and do repairs. But they did not pay the approximately $800 cost I had to fix the damage done inside. A relatively new roof (less than 2 years old) should not leak.

Roofing king did a great job on my home. They were very…read moreprofessional,courteous and Finished the job in 1 day. Thank you for a fantastic experience!