Nick and Yuri were very responsive and their pricing for fixing my leaking dishwasher was fair…read more Yuri was polite and friendly, and while the repair ended up needing multiple trips (NOT their fault -- the odd parts had to be ordered and shipped), they still got it done quickly. I really appreciated that Yuri took the time to show me videos of the parts that weren't working, both before and after the repair. I would recommend them to anyone seeking appliance repair and will call them again in the future for my own needs.

This is turning into a public service announcement. I have no idea what these people are thinking,…read morebut now it's getting creepy. After I updated my earlier review (please see below if you're interested) I got a phone message from Nick asking me to call them so they could talk to me ... about what? You've already caused a problem and I stated why what you did was problematic. That should have been the end of it. Nope. There have been multiple calls (without leaving a message) after leaving the second message and now someone has showed up at my house to talk? Way beyond appropriate. Ladies ... if you live alone or will be home alone DO NOT HIRE these people! There are multiple boundary issues in my experience with them and now I'm worried I'll need to call the police out to get them to leave me alone, all because they're not happy that I chose to post calling them out for poor communication. Here is my original (and updated) review: Scheduled me for an appointment, then cancelled on me 10 minutes before the window started. Really not helpful as I could maybe have found someone else in the intervening 2 1/2 hours. Updating this after receiving a voice message from Nick who wants me to remove my review because it doesn't have anything to do with their work performance. Sorry, not going to do that. I've decided to update because the message that was left is indicative of very poor customer service/relations. First, according to Nick it's not their fault they had to cancel because they are very busy on Sundays. I don't have an issue with the cancellation but with how it was handled. And if you're so busy Sundays, then why not have your representative/phone service/AI Bot tell me that? The business chose to allow the appointment to be booked with no warning up front that it might be cancelled. 5 of the other 6 businesses I called flat out told me they had no openings. Your rep/service/bot could have done the same. Next, according to Nick it's not their fault they didn't cancel sooner because I didn't give a cell phone number so they couldn't text me. Seriously? Not everyone is glued to their cell phone and some of us live in areas where they don't work that well. Regardless of how this company performs once they get somewhere, communication is a big part of customer service. And poor communication is very relevant ... you need to be able to trust a company and it's people if they come into your home. I was displeased with being treated poorly regarding the last minute cancellation, but calling almost a week later to tell me why I should take down my review is a whole new level of irritation. Very glad they've shown their true colors so I don't make the mistake of possibly giving them a chance in the future. Updating to add a comment in reply to Stephan: Stephan, your words would carry more weight if they represented actual facts. Perhaps you just didn't bother to read what I wrote? I never said the cancellation was made during the appointment window and your time frame is flat wrong ... a call at 9:51am for a 10:00am appointment is about 10 minutes prior (as I stated on August 1) not 25 minutes before. Also, your statement about wanting to understand my concerns falls flat as I had already stated my reasons in the first update to the review on 8/1 ... but it appears that you never bothered to read it. You could have easily responded here instead of having someone make additional calls on 8/3 and 8/4 or showing up at my house on 8/7. Persistent? No, most people would say pushy at the least and highly inappropriate for the circumstances. And while you're welcome to run your business anyway you see fit, you need to understand that you were wrong multiple times in this episode, including attempting to subvert the platform by demanding that I remove the review in the first place. Saying you respect someone does not mean you do, and your actions have shown that you absolutely do not ... if you did, you'd have actually read my 8/1 update and responded here instead of continuing to harass me by phone or in person.

Same issue as another reviewer - called and he said he'd be here at 11am. Its past 2pm and nothing…read more Won't answer phone. Super unprofessional

I have an old Whirlpool dryer and called Solis Appliance Repair after seeing the positive reviews…read moreand they did not disappoint. Within 20 minutes my dryer was fixed. Great service and informative. I highly recommend this business.

I highly recommend Tino's Appliance Repair. Tino came out today to look at my 19-year-old…read moreWhirlpool dryer, which had stopped working. He quickly diagnosed the problem and had it fixed in no time. Tino was professional, knowledgeable, honest, and, most importantly, a true gentleman. He explained what was wrong, made the repair, and charged me a very reasonable $160. I never felt like he was trying to sell me something I didn't need, which is unfortunately not always the case with repair services. It's refreshing to deal with someone who takes pride in his work and treats his customers right. I wouldn't hesitate to call Tino again, and I highly recommend him to anyone who needs appliance repair.

I had a Friday night quote request for a repair on the dryer , and Tino responded so quick. He is…read morevery professional and explained what was wrong. Actually showed me the parts that were worn out. Super reasonable for the time and parts. Great service and value. Would highly recommend Tino for repairs.

Great quick service. I called them for help with our washing machine, and they were able to come by…read moresame day, around 40 minutes from my call. They fixed the issue and saved me a lot of headache. I was really thankful for them. They did a great job. They were kind and respectful and I definitely recommend them.

Dennys appliance was a life saver as my dryer was making a squeaky sound. They came on Tue to check…read moreit out and then came Thursday with parts to fix it, reasonably price and I had the time to wait as I was okay with the wait time. Definitely will call on there service again if needed. Thank you Juan

Very well run family owned business. Myrna helped solve my…read morewasher issue rather than just trying to make a sale. Fair prices with excellent service. Top recommendation.

As a Gardena resident, I love supporting local businesses, especially when they provide such…read moreamazing service! I recently had Gardena Appliances come out to check my refrigerator, and I couldn't be happier with my experience. They were punctual, professional, friendly, and, most importantly, honest! It's so refreshing to find a trustworthy company right here in our community. I highly recommend them to my fellow Gardena neighbors and anyone needing appliance service. Thank you for the wonderful experience!

Just got my new GE washer and dryer from Johnnie's Appliances In Downey…read more Miguel in Sales was so helpful with narrowing down what I should get! Kristin in Sales helped too! Instaler Allan was so friendly and patient, , overall great experience!

I originally sent a text requesting a repair on my ice maker for my Whirlpool Refrigerator ( I gave…read morethem the Model and Serial number in the text) to Johnnie's appliances and received a response to call and set up an appointment. I did on Monday 8/17/26, I was informed the service charge would be $110.00 and needed to be paid to confirm the appointment (9am to 1pm window on Saturday 8/22/26). Also was told the service tech would call 30 minutes before arriving. At 1pm no call or show. I called them at 1:15 and was told they did not have an appointment for me or my address, asked when I made the appointment, I told her it was made on Monday 8/17/26. The women said well our system has been down since Wednesday, but we can reschedule for next Monday. I told her that was unacceptable that I will on vacation for the next 3 weeks. I told her I already paid for the service call and even gave her the bank info., and she seemed to have found the charge. Was put on hold and she came back telling me a service tech would be out between 6 and 7pm today 8/22/26. I would receive a call from the tech 30 minutes prior to coming. I called at 6:30 and they were closed. GUESS WHAT! AGAIN a NO SHOW and NO CALL. They have my money (for now, I filed a dispute with my credit card), thank GOD I didn't put it on my Debit card. I'd be out the $110.00 for NO SERVICE and RUDE customer service personnel. I understand computers go down, but really a small company like them and they don't even keep paperwork (like service order tickets on paper). I work for a multinational corporation and even we keep service orders on paper and on the computer for just this reason. When their system went down, the first thing they should have done was look online at their banking history and see who had service charges paid, It would give them the names of WHO paid and then they could have done a call back (most names have phone numbers listed for them) to see when their appointments were for. INSTEAD they called NO ONE to see if appointments were scheduled. I know that is a lot of work, but to keep your business running without angering your clients, that's what a dependable company would do. Better yet don't COMPLETELY rely on computers or the internet, keep a service order/appointment list IN PAPER. SMH what is this world coming too, such lazy people and companies. It all falls back on the person needing the services. Before closing for the day, you should have reached out to make sure your service techs were going to be able to get to appointments for the day, ESPECIALLY since you knew there was issues with appointments. Now I'll be worrying about my refrigerator, it is just the ice maker or is it something bigger while I'm on a very needed vacation. Plus, the Downey store is within walking distance to my home (across the street literally). Johnnie's Appliance - SHAME ON YOU

Mo came today to fix my Bosch oven igniter and did a great job. The team had already answered my…read morequestions and ordered the part ahead of time so he was able to get it diagnosed and repaired right away. I really appreciated when Mo texted to let me know he was going to come at the end of the arrival window. He explained everything about my oven to me really well and even showed me how the door comes off. I would recommend Don's appliances to anyone in the Long Beach area because they were courteous and professional. Now my oven is fixed ahead of the holiday season and I have a year warranty for piece of mind as well.

I needed the dryer repaired. I called Friday afternoon and they made an appointment for Monday…read more They charge a service call but it goes toward the repair. The tech, Mo, was on time, checked it out and told me it needed a part. The part came in as promised and he came back on Friday and finished the job. I like that Shay in the office texts all the info, sets up the appts and anything else. I think the price was fair too.

Had issue with my fairly new Whirlpool washing machine. Quick and friendly service. Thankful to…read morehave found Alva Appliance Repair.

Eli is very honest and trustworthy. I hired him to look at my washer and desire and he really knows…read morehis stuff. He could have tried to get me to repair the washer and make more money, but instead, he gave me god advice and recommended I got a new one. He did a great job servicing my dryer, all for a more than fair price!