I love Sean and Noel! I have a washer dryer combo machine. I know they are t very common here in…read morethe states so I was worried I would be able to find anyone that could fix it. Not only did they fix it, they also fixed what my roommate knocked out of whack when he tried to fix it. I highly recommend them and if I have another broken appliance in the future -and I'm sure I will- I know who I will be calling.

My overall experience was very good. My service call was for a dryer that stopped getting hot, Sean…read morewas very clear and responsive. Seeing as how this company only had one review I was a little skeptical but I decided to give it a shot. They came out right away, actually a little sooner than expected but that worked out for the best. They repaired my dryer and provided helpful tips on how to maintain it going forward in the future. Overall I'm very pleased with their service. Note** I mentioned to them that I was worried about the spread of the coronavirus and they wore gloves and masks the entire time they were in my home. A1 customer service in my book.

Nick and Yuri were very responsive and their pricing for fixing my leaking dishwasher was fair…read more Yuri was polite and friendly, and while the repair ended up needing multiple trips (NOT their fault -- the odd parts had to be ordered and shipped), they still got it done quickly. I really appreciated that Yuri took the time to show me videos of the parts that weren't working, both before and after the repair. I would recommend them to anyone seeking appliance repair and will call them again in the future for my own needs.

This is turning into a public service announcement. I have no idea what these people are thinking,…read morebut now it's getting creepy. After I updated my earlier review (please see below if you're interested) I got a phone message from Nick asking me to call them so they could talk to me ... about what? You've already caused a problem and I stated why what you did was problematic. That should have been the end of it. Nope. There have been multiple calls (without leaving a message) after leaving the second message and now someone has showed up at my house to talk? Way beyond appropriate. Ladies ... if you live alone or will be home alone DO NOT HIRE these people! There are multiple boundary issues in my experience with them and now I'm worried I'll need to call the police out to get them to leave me alone, all because they're not happy that I chose to post calling them out for poor communication. Here is my original (and updated) review: Scheduled me for an appointment, then cancelled on me 10 minutes before the window started. Really not helpful as I could maybe have found someone else in the intervening 2 1/2 hours. Updating this after receiving a voice message from Nick who wants me to remove my review because it doesn't have anything to do with their work performance. Sorry, not going to do that. I've decided to update because the message that was left is indicative of very poor customer service/relations. First, according to Nick it's not their fault they had to cancel because they are very busy on Sundays. I don't have an issue with the cancellation but with how it was handled. And if you're so busy Sundays, then why not have your representative/phone service/AI Bot tell me that? The business chose to allow the appointment to be booked with no warning up front that it might be cancelled. 5 of the other 6 businesses I called flat out told me they had no openings. Your rep/service/bot could have done the same. Next, according to Nick it's not their fault they didn't cancel sooner because I didn't give a cell phone number so they couldn't text me. Seriously? Not everyone is glued to their cell phone and some of us live in areas where they don't work that well. Regardless of how this company performs once they get somewhere, communication is a big part of customer service. And poor communication is very relevant ... you need to be able to trust a company and it's people if they come into your home. I was displeased with being treated poorly regarding the last minute cancellation, but calling almost a week later to tell me why I should take down my review is a whole new level of irritation. Very glad they've shown their true colors so I don't make the mistake of possibly giving them a chance in the future. Updating to add a comment in reply to Stephan: Stephan, your words would carry more weight if they represented actual facts. Perhaps you just didn't bother to read what I wrote? I never said the cancellation was made during the appointment window and your time frame is flat wrong ... a call at 9:51am for a 10:00am appointment is about 10 minutes prior (as I stated on August 1) not 25 minutes before. Also, your statement about wanting to understand my concerns falls flat as I had already stated my reasons in the first update to the review on 8/1 ... but it appears that you never bothered to read it. You could have easily responded here instead of having someone make additional calls on 8/3 and 8/4 or showing up at my house on 8/7. Persistent? No, most people would say pushy at the least and highly inappropriate for the circumstances. And while you're welcome to run your business anyway you see fit, you need to understand that you were wrong multiple times in this episode, including attempting to subvert the platform by demanding that I remove the review in the first place. Saying you respect someone does not mean you do, and your actions have shown that you absolutely do not ... if you did, you'd have actually read my 8/1 update and responded here instead of continuing to harass me by phone or in person.

It hadn't been necessary to purchase a refrigerator for a long time which is probably how it should…read morebe. Who runs out to get the latest thing in refrigerators unless doing a budget busting complete renovation. Last year it was the electric range/oven's turn to give out. Unprepared, we went to a Big Box store and now deal every day with a range with incomprehensible bells and whistles. (The clock is in sync now only because I like to experiment by clicking on buttons.) So no way would I shop for an appliance again without doing some homework. After researching and learning much about how the industry has changed, not in a good way, I searched Yelp for the best place to buy a kitchen appliance. Yelp came to the rescue. Restaurant reviews can be to some degree subjective but a service is not. Johnnies was highly rated, as it should be. Sophia was a wonderful salesperson and found a refrigerator that met our needs and price range perfectly. Really wonderful communication. When delivery and installation was made, David absolutely provided the most efficient and pleasant experience. They spoke of an upcoming move to a new location nearby so the address given here may no longer be correct.

Amazing! Sofie really helped me. Purchased Speed Queen washer and dryer and Whirlpool dishwasher…read more She really took her time explaining everything to me and recommended these products that will last. Delivery was also a breeze will definitely shop here in the future. Delivery and installation rep Ricardo was also excellent

Met on 1/19/2022 THE…read moreEXPERIENCE: I reached out to Mr. Jorge Solis and he was timely, knowledgeable, honest and very kind. He arrived looked at the issue that ended up not being something to repair. I appreciate Mr. Solis and will keep him in mind if there ever were any future needs. WOULD I RECOMMEND? Highly recommend! Thank you Mr. Solis and GOD BLESS YOU!

Called worker was very rude. Told me I needed to call specific brand to fix my repair. Called other…read moreplace they were helpful and came to help with repair. Rude customer service

Wow! Paco replaced our unit with a warranty and it started to ice. True to his word he speedily…read moretook the unit he replaced previously to charge and replaced with another. Great service!

Talk with Francisco regarding my Winemate 2500 cooling system…read more Francisco replaced my Winemate 2500 14 years ago when he was recommended by Vinotemp (Winemate mfg) when they were in Los Angeles before they relocated out of state. Francisco who is knowledgeable came out and replaced the Winemate 2500 with another Winemate 2500 unit since it was not working properly anymore. Went 14 years without any issues with the unit. This is my 3rd cooling system in the past 24 years since I purchase the wine cabinet new and is located in the warehouse portion(warm during the summer) of my offices. Would used him again as he came to my office to do the job.

Richard and the other gentleman were incredibly thorough, explained the process, and made it easy…read moreon us. They installed a double oven with ease. It is such a relief to have our ovens in and finding the right place to trust with this project. Thank you!! We will look forward to having them help us with other projects that are long overdue. The price was reasonable and the quality of the workmanship and professionalism made it a deal.

These guys are great. I bought a microwave from HD and didn't choose the installation service. Once…read morea received the item, I reconsidered and decided to go ahead and get it professionally installed. I called HD and they created a service request and a bunch of places reached out. By sheer luck, I chose Appliance Pros and Plumbing. They were able to come out same day - literally 3 hours from when I spoke to them. Richard came out and he was very knowledgeable and professional, and I had the microwave installed in less than an hour - during my lunch! Super recommended and will be calling them in the future for any of my appliance needs.

Fernando, Juan, and team are the best!! I've just received delivery of my 3rd appliance from them…read more They deliver, pick up the old appliances and take care with my home and appliance. They are flexible with delivery times and communicate well if something comes up. With a stove I got back in June, it had a faulty part and once they diagnosed it, they swapped it out with a like unit without hesitating. With a fridge I just got, they were respectful of my pets and were really careful that doors were closed to prevent escape. They even waited for me to clean the floor under my fridge before placing the one they were delivering. the appliances have been in great shape and working as expected. 100% would recommend California Appliance for all your tariff-avoiding-appliance-shopping needs!

I am so happy and grateful for this place. Previously they fixed my dryer which after taking it…read moreapart ended up being bad wiring which was a shocker since I bought it new. The place I bought it from apparently sliced wires together and taped them. Well, the wires burned and melted the electrical tape. Ca Appliance came the same day and their prices were fantastic compared to the other quotes I got... literally almost half the price. Today was my washers turn... they came out and it was the stupidity child's lock that I didn't even know I had. He unlocked it in minutes and I was back to doing laundry. Since there was nothing wrong with the machine, they kindly gave me 30% off their service price for being a repeat customer. I highly recommend them for their customer service and communication as well as their kindness.

Did an amazing job came out quickly very reasonable price highly recommend. very honest could've…read morecharged me more since my unit hadn't been checked in over eight years but didn't.

Chris and Fredrick came to service my AC and quickly figured out the issue. Though priced on the…read morehigher end of pricing, they were prompt and efficient. We are happy with the service.