Such a great local business…read more I've bought my wedding ring here, a necklace, a wristband and they've helped me whey fixing a chain and removing kinks from a watch I was given. Their customer service is immaculate, they're very friendly, knowledgeable and professional. IMO, they have very fair prices too, they won't beat Amazon but they genuinely care to establish a relationship with you. Let's support a local business, specially a one that makes you feel welcome once you walk inside their doors.

Very pleasant experience getting my engagement ring. Ordered and picked up. Good cause for…read morebeautiful eternity ring. Shop is great, family owned jewelry business. I'll go back for gifts!

Dropped in and asked if they would adjust my Rolex watch's jubilee bracelet. Christine nicely…read morespent time and adjusted it properly by removing some links and allowing me to try it on several times. She did it no charge. They seem to know they diamonds, gold and pearls. They do a good job resetting and I bet sell nice diamond engagement rings from what I saw. Prices are likely better than fancier shops and chain dealers. They seem fair and knowledgeable. I recommend checking them out as part of any jewelry purchase.

Shammas Jewelers is wonderful. They make you feel like family. They have helped us purchase…read morejewelry, order jewelry, clean and repair jewelry. They are patient and kind and their work is top notch!

I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

Sacramento Jewelers is a small family run business, and they provide excellent service. Carlos…read morereplaced my watch battery and it cost $15, which is very reasonable. Some other places charge 50 or $75. Be sure to check them out! I would give them an A+++ rating. It took them about four minutes to replace my battery and get things back in order. Bravo!

Changed owners a few years ago. New Business cards had NUMEROUS misspellings and young man who h…read morehelped us seemed to know less about jewelry than I do.

I had some earring repaired, and they turned out beautifully. Terrific service, fair prices.read more

6/7/21 While at Six Flags, my watch got caught on an object…read moreand a part of the watch was snapped off. Today I brought my watch to Michael's Jewelry Store to get the pin put back in. The watch guy not only popped the pin back in, but cleaned up the excess glue that was on the watch. There was no charge for this service and this is what really amazed me. Thank you for fixing and cleaning up my watch. It saved me time on using unsuitable tools to get this job done.

I LOVE Michael and his team. He has done so much for my…read morefamily and family friends. Always on top of everything and very good pricing. BEAUTIFUL custome pieces. Thank you guys again so much

Had a great experience in here yesterday. I called about bending my engagement ring after smashing…read moremy finger between a table and wall. I had to use pliers to get it off so not only was it bent it also had "bite" marks from me bending it to get it off my finger. I wasn't sure what to expect but I was certain it would never be as beautiful as the day I got it. I called first after doing several Yelp searches near me. I settled in Mount Vernon because of location and positive reviews. I was hoping the fix wouldn't cost too much but the owner was unable to tell me without seeing the ring. He also figured he'd be able to do it on site same day. I walked in around 3 and it was empty. He has a little buzzer and promptly opened the door. I showed him the ring and he said he would be able to fix it in about 30 minutes and for $40. I was shocked. I was so happy to have my ring back. I also asked if he could clean it and he said no problem. I came back at 4 and the ring was ready for me. Beautifully shining and in perfect circle shape! It has never looked better. The ring was bought in NC so I am so thankful to have a trusted jeweler nearby. I also inquired about getting a new wedding band and he showed me a few in shop (he doesn't keep a lot on hand) but also showed me a book with rings he could order. I most definitely plan to do so! This shop has old clocks and such that this man can fix which I think is so special because it's a thing of the past. Overall a great experience and very reasonably priced!

I purchased a Howard Miller Mantle clock in the summer of 2024. I was charged for the repair for…read morean item that should have worked at the time of sale. Later I learned that the clock is not adjustable. I left Bulova Divers watch to have the movement repaired. I was charged twice for the repair. I took the watch to a different shop and was informed it needed a new movement. So the repair was apparently not made. I paid twice to have a Ships Clock repaired. I still does not work. I asked for mild compensation and was denied. KJ Park does not guarantee his work.

I just needed one link added to a necklace to reconnect it and they quoted me $30. I figured since…read morethe link was so small maybe they just needed to charge a little more than other prices I have seen quoted for this place. When I came back to pick it up, the link they put in was not the same size as the other links on the necklace, which is noticeable because it sits on the front of my neck and also they didn't take out a small knot in the chain. I would've hoped for that price they could have done that. I asked the person checking out if they could try to do that and she couldn't figure it out. So now I'm out $30 with a mismatched necklace with a knot in it. They were done in about an hour.

We had our engagement and wedding rings designed and made here. Outstanding work. And they help us…read moremaintain the rings by cleaning and inspecting them every 6 months or so. Quality!

My boyfriend and I stopped in quick to see if they were able to shave down underneath the top and…read morebottom prongs of my new ring he had recently gotten me. It kept digging into my finger and became too much to even wear. The guy that helped us was nice; asked if he could show his jeweler the ring after I showed and explained what I needed. When we asked pricing, he said normally they charge $75 but because business was slow today and it was close to closing time, they'd do it for $45 and to come back in 30 min. After he showed his jeweler, he said it would only be 10 min and asked us to wait. While waiting, I went and paid then stood around browsing. Once done, I tried it on and it was completely fixed. No more digging into my poor finger! The jeweler came over and explained he hadn't noticed each prong was actually holding stones on the top and bottom, outer part of my ring and had he noticed prior to me paying, would have charged up to $300. Not sure how that was supposed to make me feel, but I would never even entertain paying that for such a quick fix. Nonetheless, I thanked them and said guess I lucked out paying before he was done. Four stars because I got what I needed done, quickly and not costly (by chance). Would've been 5 stars if I weren't told they would've charged 6xs as much when the time it took and the result was the same regardless of the prongs holding stones...doesn't seem fair. But my experience here wasn't half bad!

Do not trust them with your jewelry. Terrible craftsmanship and they are holding my property…read morehostage. I took my silver chain to Jewel Box inside the Springfield Town Center (Springfield Mall) to have it resized. Their workmanship was incredibly poor, the chain broke apart exactly where they made the adjustment right after I got it back. I asked them to use the remaining metal from the cut chain to make a ring. They made the ring entirely in the wrong size (Size 12.5, which is not what was requested). When I asked for a refund for the botched, damaged chain resizing, they completely refused to honor it. Worse, they refused to return my ring to me unless I paid them even more money for their mistakes. They are literally holding my physical property hostage. I had to call the Fairfax County Police to the store just to document the incident. While the police confirmed it is a civil tracking matter and could not physically force them to give my item back on the spot. I'm going to formally file a complaint with Fairfax County Consumer Affairs and the Virginia Attorney General's office. Save yourself the massive headache, the loss of your money, and the potential theft of your jewelry. Take your business to an honest, professional jeweler who respects their customers and their property. All of the other reviews with higher ratings are probably their friends and family (I wouldn't put it passed them. They have a scam going on).

I'll run quickly from gimmicky chain jewelers. I wish I had found Reeds sooner, but it may not have…read morebeen the same unless I had met Shadi. Shadi brought together an unimaginable experience for myself and family. We bought a new diamond and had it set in an existing 40+ year old keepsake. He took the experience to another level by re-shanking, resizing, polishing, and setting the new diamond. I was beyond shocked at how beautifully it came together. Trust me, I have seen how this scenario can go terribly wrong if you are dealing with inexperienced jewelers. Shadi treats all his customers as they are his own family--and I came to find out Reeds is a family run business. Amazing. Thank you Shadi for taking care of my mom and a ring that has been able to be renewed and restored so beautifully for her.

I went in seeking help to resize a watch as a gift to my husband. The manager, Kyle, greeted me…read morewith such delight and went above and beyond to not only walk me through the process of resizing the watch, but to also provide me helpful information on future jewelry purchases. The store was clean and all team members were welcoming and friendly! I definitely plan on going back for future jewelry purchases :)