I love this store so much my family goes here a lot since they have dressing rooms and they give…read moreyou refunds. It also have a good selection of clothe at affordable price, a bit mad though that they started charging for bags.

On 12/27/25 around 1:30pm my 4 years old son and I were shopping at the Primark in Willow Grove…read moreMall in Willow Grove PA. I picked up a few items from the men clothing section and made my way to the children section on the second floor. I placed all of my selected items my reusable shopping bag that I entered into the store with. As my son and I made our way down the escalator to the first floor I was approached by a man asking me to step to the side so he could speak with me. I stepped to side of the escalator and the man said "we observed you stuffing things in your bag and if you just give me the things I won't arrest you." I was floored by this accusation. I explained to him I am using a reusable shopping bag and I am still shopping. Once done I will pay for my items. He replied "this is what management is saying and we do not use those bags we have the carts or our shopping bags." I replied I was not aware that I could not use my own bag to hold my items and transferred my items to a Primark bag. After this unpleasant encounter I made my way to the register. As I placed my items on the counter I asked the cashier if I could speak with a manager. The cashier asked for the reason of my request and I informed him I had just been accused of stealing. The cashier called for a manager and apologized to me. The cashier inquired as to who accused me of stealing. As I look up I see the guy who accused me of stealing standing at the end of area leading to registers. He quickly ducked out of sight when he noticed me pointing at him. The manager Bryan arrived and I shared with him what happened. He apologized and claimed it was a misunderstanding. I also shared I was visiting from NC. I expressed how this was embarrassing and I never left the store to be accused of stealing. For the man who approached me to assume I was stealing because I was using my own shopping bag was unacceptable and low. There are two sets of register in store however only set of registers was open and this was on the first floor. There is an entrance/exit on the second floor in the children section where I was shopping before being approached on the escalator. Again I never left the store or passed any point of purchase area before being approached. This was not a misunderstanding it was profiling situation. I was threatened with being arrested and embarrassed

Today I purchased running shoes, for the second time this year, from this location, and the service…read morewas exceptional. Although the store was busy--being the weekend--Chase went the extra mile to help me problem solve through my unique set of circumstances. I left the store a very satisfied customer. I had a similar experience last Fall with another staff member, whose name I , regrettably, did not ask before leaving. But she was a female member of their staff. I figure after two back-to-back similarly positive experiences, I ought to leave a review.

Didn't really get what I was looking forward. Felt kinda rushed in purchasing. I wanted to purchase…read moremore than one thing but kept getting pulled to register. Seems like a young group of men working, not very knowledgeable in sales or recommendations.

I hope this review gets to the person who is deserving of it…read more I visited 1616 E. Wadsworth Ave. Vikki the store manager is so professional, helpful, knowledgeable, welcoming and nice looking too. She helped me find the perfect pair of sneakers for my son. I didn't know what was in style and was having trouble with sizing. She handled it all, while serving other customers as well. The only thing I would suggest is that her staff was more like her. I felt like she was doing all of the work while others stood around waiting for Vicki to tell them what to do. It was unfortunate to see, but Vicky is a rockstar. Get the right staffing and I could see her and the store excel even more than they already are. Thank you Vicki for being you! Thank you DTRL for having every sneaker I bought in stock.

I had a great experience at DTLR while visiting Atlantic City. The group of us decided to find some…read moreoutfits while we were out here for the weekend to hit the casinos with. While the others didn't find something in their sizes I ended up buying some nike boots here that were on sale for $50. The staff was friendly willing to help, each of them spoke and gave us advice while visiting. Would definitely come back to this location again.

Stopped in here during a trek down Chestnut Hill's long street of boutiques. Neat clothing,…read moreembroidered jackets, cool shawls, some funky hats, fun bags, cards, and lots of jewelry. I wouldn't say this is a total hippie store, but there is a definite whiff of patchouli in the air. Don't let that dissuade you; take a bite of Mango and taste the colors, man.

Back in 1989, as a college student home of the summer, I worked at this establishment as a sales…read moreclerk. I loved it- the silver jewerly with Mexican themes, cool Grateful Dead like clothing. After stopping in there a few days ago cause I loved a tee in the window, I saw that it hasn't changed much- the jewerly is still silver. The clothing is artsy and embroidered. Frida Kahlo images are silkcreened on totes. Frankly, there just isn't that much in there. It doesn't have a whole lot of much else- sunglasses maybe. Inexpensive espedrilla like shoes. Candles. Cards. I was bored.Or maybe I'm just too old for the place.

There are so few stores that are 12+. Gratefully for every one of them. Love the fans in the…read morefitting rooms . Really like the new happy camper line.

5 stars based on the look of the store and how well put together it was. Also, the woman who was…read moreworking was pleasant and very welcoming and helpful with how their sizes run. I can't wait to see how their panties hold up compared to lane Bryant because I'm over the quality of Lane Bryant's panties and thinning material clothing.

I LOVE this store! I haven't shopped here in years because there aren't many around…read more It's mostly geared toward younger people too. I got a "tube" top and sleeveless bodysuit for only $23, with the sales and my newly opened credit card (promo $20 off). Old school strange though that they only take cash or check payments IN THEIR STORES only?! We go to this mall a-lot for the connected Regal movies though, so it's all good. I'm happy!

Potentially my least favorite Express location. Unlikely to visit again…read more Why? * Small compared to other area locations. * Inventory was out of sorts. Not much selection and confusing layout in the front. * No dressing room attendant. Took 3 people requesting the doors to be unlocked for someone to apathetically meander over sans apology. Folks who had been waiting longer were not pleased. * Got to the register and neither cashier acknowledged me. Continued whatever work they had been doing prior. Eventually rang me up when it suited them. Couldn't have been less friendly throughout the entire exchange. I'm only giving three stars because I did find what I needed (and at 40% off), and Express always seems to have my back when I'm looking for a nice dress. I just can't see myself returning to this specific location in the future unless they completely revamp the store.

service was good great selection and the BOGO is great value Bought some great new kicksread more

This sketchers location is great! Very clean - helpful salespeople as well. My daughter loves…read morecoming here for back to school shopping. They have a great clearance selection as well.

I have been shopping here for shoes for the last three years and every season, I anxiously wait for…read moreAbbie to post what's coming in. Abbie goes above and beyond for her customers, is incredibly honest, and has a great eye for something different and unique. The best thing about the store is that it is a no pressure environment. If you don't like something you try on, Abbie never gives you the impression that she is annoyed you didn't buy the shoe. Great prices, great selection and no pressure EVER!