Jacque was so so helpful in getting my exchange completed during my visit today! Technically DSW doesn't do exchanges, just returns and repurchases and I was a little intimidated that I wouldn't do it correctly since I purchased the shoes online last month during a sale. Jacque took me through it step by step and was very pleasant to interact with. She made my experience wonderful :-) read more

Nice selection and for a fair price. I was in town for the weekend and needed a fresh pair of sneakers and I'm glad I stumbled on this spot. Staff was helpful and friendly. read more

Very disappointing. I don't have anything positive to say right now but would love to be able to change my review one day. I've been a handful of times per year every year and always leave empty handed. I don't know why I keep trying. This last time I went in for tall black leather fashion boots with a low heel and black pumps with a chunky heel and rounded toe. At first glance it looks like you have tons of options but all styles fall short. They're just odd looking and so expensive for a style that's not current. In the most unoffensive way, I can see why my mom has successful shopping trips here. During my last few experiences the ladies who work there come off as rude. I found exactly what I wanted on Amazon. read more

Not a good place to go if you're looking for the newest styles, pretty dated. My main concern is the floor. I tried on one pair of shoes and walked 2 feet to the mirror. Bought the pair I tried on. Hope I don't have to return them because they'll definitely think they're worn. Brand new shoes with black bottoms. My socks were completely black...Gross read more

Dsw Designer Shoe Warehouse - Shoe Stores Near Me - Henderson, Nevada

Great selection of shoes and brands to fit your needs! Boots, sandals, flats, sneakers, they have it all! The staff members were super kind and helpful as well! I do wish they carried more items that were wide to fit my feet. read more

Don't close at 7pm if the website says you are open until 8pm. So irritating. Drove all the way here. Waste of time and gas.

Run down and limited selection! Service could be better. Prices were ok at best. Not happy with how the experience went earlier today.

I'm on my feet a lot more than I want to be. So I'm always on the lookout for comfortable flats. And closed toe ones since... whoops...I've dropped knives on my foot & have the scar to show...doesn't everyone? And on to accessories! One never knows when the appropriate stylish piece is needed or just because it's Fri-yay! At DSW, prices seem reasonable, make sure to join their rewards club, get quality brand name shoes & accessories. DSW is easy to see, shop, settle the bill. read more

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This review is for America. Her customer service is exceptional and a breath of fresh air. She was a delight--went out of her way to help me find shoes that might work for me. Don't lose her! read more

I looked at a pair of toddler shoes and the bottoms were dirty. I asked the associate if they had another pair because the shoes seemed used. She said they only shampoo their carpets once a year. The shoes weren't used, just tried on. Filthy!!! read more

We have been going to DSW since it opened. So today, my husband and I took our granddaughters for school shoes. I had so many coupons, and we could only use 1, for $10.00. Then I had the coupon for the 2 free backpacks, again they do not have any. In all the years we have been going to DSW, THEY NEVER HAVE THE FREE ITEMS THEY ARE SHOWING ON THE EMAIL. Today , the nice young man, I think, was Travis,and very nice polite helpful until we got to the coupon. He did his best, and then someone came out. He wasn't sure why on my email it was only giving $10.00, and I couldn't use the other 2 coupons. She was pretty rude, and she told the very nice young man, "Don't you remember? These items can not get discounted. I felt for the cashier, and for her bs-ing us. Every single time we go there, every time. How many free items do you get? And what amazes me is that I continue to go there. I like your products, but please, stop putting coupons we can't use. read more

I wasn't going to write a review but this is happened to me last few times I went to buy something at the store .....I've had the "pleasure" of encountering the same cashier every time... didn't catch her name... she's there before noon and she's there now.... this cashier has no sense of urgency. Long line, short line, it doesn't matter.... But my review is on the entire staff today.... You can do better. Today, I went in because I needed to get a few pair of shoes for work. There were only 2 of us in the store. I got to the register with my shoes and the only other customer in the store was already waiting... she was purchasing a hat. The cashier was dealing with a guest who obviously had some issues with her return or whether it was. Another employee came to the front to help her and the 2 of them were trying to figure it out. While they were trying to figure it out the lady in front of me left. A third employee showed up, and I thought great I will get checked out now, but no, he ended up walking away. Once the second employee was done helping with the cashier l, instead of helping me, walked away. The first cashier continued to have issues after waiting for a little while longer, I just ended up leaving. When I was walking out the door, the cashier said "wait I will take you now". I left. It's a shame that with such an empty store three people were not able to take care of two customers waiting in line. I stopped going to this store and DSW as a whole because of my experiences with them. And more than likely this will be my last trip. I would rather pay a little extra for shoes and get a better shopping experience. read more

Love all the staff wearing masks and gloves !! Great deals ... I met Daniela the cashier and she was amazing and super helpful she did everything she could to help me with my online orders and she was very polite... she spoke Spanish wish is a plus for me,,, over all I believe my experience in your location was up scaled thanks to Daniela !!!! 100% recommend read more

Dsw Designer Shoe Warehouse - Shoe Stores Near Me - Henderson, Nevada

I head to this DSW sore on occasion, usually only when I've got a $20 off coupon of a shoe purchase of $49 or more and included is usually a Free travel bag of some kind ( of which 100% of the time they are fresh out of stock ) The store has always been clean and fairly well organized, shoe selection is just ok. Employees have always been friendly and I've not had to wait in line for more than 5 minutes. I give them 4 stars because I surely won't go out of my way to go here but when I see a good sale I'll pop in if it's convenient to do so. read more

Dsw Designer Shoe Warehouse - Tennis shoe - Shoe Stores Near Me - Henderson, Nevada

What a rip off! Are you kidding me right now? Do retailers truly believe information isn't out there in the world for consumers to do just a little bit of research? I went into DSW looking for some loafers. I'm on my feet all day. I want something light and comfortable. I came across these Blake McKay "Harrison" loafers that I really liked. The price tag? $109.99! I figured they've got to be outstanding for that price. They're discounted from $265 after all. Shopping with DSW has got to be great. Their giving you a whopping $155.01 discount off these Blake McKay's. Umm... not so fast. I decided to go to the source; https://www.blakemckay.com/products/harrison-loafer-black. Am I seeing things? Blake McKay online has this same model shoe for $110 and NOT $265 like DSW would have you believe? Not only can you buy these same loafers directly from Blake McKay online but you'll also get 20% off your online purchase. I couldn't walk out of DSW fast enough! I'm disgusted! Won't be back! read more

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Terrible return policy. The shoes pinched my feet and gave me blisters - yet the clerk gave me a hard time about a return. Will NOT be shopping here again. read more

Between the 2 DSWs in town, I like this location better. I think it's because it feels bigger, which also means they have a larger clearance section! Woohoo to discounted shoes! I'm also a sucker for free bag promotions - so their marketing works on me. And it's true, I end up spending more than what is required to get the bag. If a size is not available, they can look up inventory and have the shoe sent to the store. read more

There are four employees up at the register. One is helping a customer. Not sure what the others are doing but one person on the line and I waited for 10 mins while someone finally came and rescued me. There's reasons why I don't come here often . read more

Let me tell you that the Supervisor/ manager at this branch, Ms Dorothy, is very rude and shrewd. She wouldn't let me explain the reason for my late exchange for shoes were unopened. Managers do have authority to make a one tim exception but she totally refused and further said that since I bought it on line I should return it the same way. If she accepted the return/exchange here it would effect her inventory!! How is such person even a manager!! read more

I have not shopped at DSW for years, and this is only my second experience with them. I ordered online 11/24 for the 'Black Friday' deals. The ordering was super easy, and I received an immediate email response once my order was placed. I was told that within 4 to 7 days I could pick up my new boots at the store. I chose the store as I thought that it would be a quick and easy transaction. I waited and waited. And waited. I got nothing. I called their customer service on 12/1 to check the status. The so-called 'Shoe Lover' answered my inquiry with less enthusiasm than someone waiting at the DMV. She told me that my shoes were to be delivered to the store 12/2, and that I should just go in and see if they have them at that time. I definitely was not going to just go in without knowing they were there, but I didn't tell her that. By Saturday 12/3, I STILL had not received an email saying that my boots were ready to be picked up, so I called customer service again. This time, the 'shoe lover' was very nice. She was enthusiastic and even gave my a USPS tracking number, and told me that they were being delivered this same day. I was out running errands when I finally got an email saying the boots were in. The email was actually super cute. It was titled 'Come and get 'em!' Then it had three steps. 1. GO (with the location of the store) 2. Head to the register... 3. BOOM-New Shoes! When I got to the store, the girls working there were friendly. However, they could not find my order. I had 3 things in my order, and they could only find 1. They looked in the front, in the back and then back in the front. She gave me someone else's order. Once I told them the brand names of the boots I had ordered, they found them. Okay, so the boots are great. I love them. The emails from DSW and the online order process is great. But I will never buy online again. I will just go to the store and shop there. The 4 to 7 days to ship to the store was not true. When I got to the store, my order was in 3 different places. It was just a mess. read more

5 stars for Yasmine (I hope I spell her name right). Excellent customer service. She even called other stores for a particular shoes I want. She even chatted with me (no customers in line) and asked where I will go or where I need the shoes. I can tell she is very willing to show me other styles. Her co worker earlier on the floor also helped me, didn't get her name but both are awesome! I can tell they care about customer needs and listened to me when I said I want a specific style but also comfortable. 0 star for Hannah. While waiting in line, she saw me carrying a box and she already looked me like I'm a thief for returning. She was helping another customer while STARING at me. Mind you, I am returning for the very same model same color but different size; which I just bought yesterday. She doesn't want me to exchange as if I am stealing. I told her I just bought it yesterday and it's the very same style/color but different size. Of course I tried it out, how would I know it cuts my toes if I don't try it? She also told me very loudly and snarkily that I have lipstick on my teeth. I don't know what her deal is but she needs help. read more

Called at 9:15am to check on a pickup order without realizing the store wasn't open. Whoever answered the phone RUDELY told me to call back when the store was open and acted as if I was the biggest inconvenience in the world. I didn't appreciate how the situation was handled. The employee could have been polite when asking me to call back later or they could have taken my phone number and called me back later, but I was only met with a bad attitude. read more

HELLO!! I love DSW! Every time I come I am not disappointed. DSW is a large store, clean and well organized, a huge selection of all types of shoes from boots, to heels, comfort shoes, men's shoes, some hand bags and stockings/socks.. I have to restrain myself here for sure. The prices are good and the sale prices are even better! read more

It's a great space with a large selection, but I wasn't very impressed with the choices based on my size (10). It's always hard to find a large selection in size 10. They had plenty to choose from, just not what i wanted. I did get tan Coach loafers for a nice discount. I'll return and give it another try, and they do have a loyalty club. read more

I don't think I'll be shopping here again. The staff were not helpful and when they had a pair of shoes on sale online they would not honor that price in store. She said I could do store pick up BUT it would take 24 hours for it to process in their system even though I was in store to pick them up. read more

Whoah, DSW stands for Designer Shoe Warehouse?! Am I the only one who didn't know that? This location is in a popping plaza and is a stop I frequently make. Nordstrom Rack, HomeGoods, Ulta, Sprouts, Total Wine all in the same plaza with lots of parking. It's definitely the most frequented plaza on Stephanie. This DSW is extremely organized and the workers are always helpful and down to check online stock for you. If you can't find a size they can order it (free shipping) to your house or to the store. They'll even call the other location in Vegas if you want to pick it up yourself. Sign up for rewards points and check your emails! They'll often have 3x-5x points day. 5x points day will give you a $10 gift certificate for every $30? or so you spend. You can't beat that. read more

America the manager was great and she treated us very nice! Love it! We needed timberlands in a bigger size and she got it for us. Yaiiiii

Though they couldn't locate the correct size i was looking for, employee Michale stopped at a different dsw on her way home from work to double check for me. Wow! Beyond impressed at her kindness!!! Appreciated it!!! She deserves a raise! Talk about customer service!!! read more

I went to by a pair of shoes I returned them a week later wor them once inside my home for hour when I relized my baby toe started hurting really bad . So I decided I would take them back the next day with the receipt the lady cashier was nice told her what happened she said that was fine would you like to look for another pair so I did looking for a wide pair flat shoe they were out of many selections so I decided I would just get my money back went up another cashier was at the front so I explained a little she called up the manager for authorization were I was told they had been worn and she couldn't do anything for me I was flabbergasted gasted but she good exchange them I told her if she had shoes my size and wide flat I would but you are very limited and that I would like my money back or something she said there isn't anything she could do so I told er give me my receipt and you can keep the shoe that have a problem I left I called corporate the phone isn't working properly I then call customer service it appears there in another country.I WILL NOT BUY ANOTHER PAIR FROM THEM I WILL SPEND MY MONEY AND THEM SOME SOMEWHERE ELSE!!! read more

While they don't always have the size I need in stock the workers there are always super helpful and kind and will offer to order the shows for you/look if they have them in another location. The only downside is they quickly run out of the average woman's size: 7.5-8. Also, I wish DSW would start ordering boots for skinny calves girls! Everything is wide calf now! I prefer leather shoes and this is my go to place to shop each season. read more

Heads up: I ordered, had them drop at a walgreens-never found my shoes. Wasted a ton of time. More time getting a person on who could fix it. If you can't be at home for fed ex delivery drop it at the nearest DSW store. Disappeared at Walgreen's drop site. That caused the huge waste of time. DSW fixed it. Just lost time and money. read more

DSW is my shoe haven! I am definitely the girl who loves to go shoe shopping. They are conveniently located off of Stephanie between Warm Springs and Sunset. Since its in a shopping plaza, there are plenty of parking spots. It's always clean and very well organized. If you're like me, I head to the back to see what's on clearance. The clearance items range from 30%-70% off. Even if I don't shop clearance, they have great prices and huge assortment of shoes. Heels, boots, athletic, sandals and more! Luckily there are a few rows for men to browse as well in case my husband comes with me. Service here has been great. They have been helpful on several occasions. Cashiers have been quick and courteous. I always enjoy my shopping experience here but it could be because I'm walking out with several pairs of new shoes! read more

I went in the store and bought so many things.. the manager Michelle was so welcoming and fun to talk to, she has the best customer service as I was walking through the store I can hear her welcoming in people she is the life of the store!! The cashier Daniela was so patient and helped me with everything I needed, with all my discounts and almost 10 pairs of shoes that I bought. She also speaked spanish which was a plus. I love this store its always very clean and I love shopping for shoes and the employees make you feel so welcomed! I Will definitely be coming back read more

After complaining about my experience at Rainbow, this store allowed me to use my $20 customer discount, as well as my $5 mail coupon. I was going 8 mile terrain running with some friends the next day and needed really good shoes. I ended up being VERY happy for the price I paid for these shoes. The shoes were not only comfortable and stylish, but reasonably priced to begin with at a already discounted price BEFORE my discounts. Very happy with DSW THIS time. read more

Dsw Designer Shoe Warehouse - Shoe Stores Near Me - Henderson, Nevada

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I bought 3 pairs of shoes and told me that they can't give me a bag. So I have to carry it outside with no bags. Good thing I only bought 3 pairs what if I buy more what will.i do lol read more

What is not to love about a huge warehouse full of shoes??! That's basically what DSW is - it's in the name - Designer Shoe Warehouse! It's large and well organized and it's pretty easy to find what you are looking for. The boxes are well marked and it's easy to find your size. I like that they have a good selection of shoes in sizes 10 and 11 (my size) - at some other places they are hard to come by. Prices are reasonable. My only knock is that I kind of feel like a lot of the shoes are from past seasons and that's why they are available at a discount. But if you don't mind that - then this could be heaven for you! The location is easy to access, located in the same center as Nordstrom Rack and Old Navy. There is also plenty of parking. Staff was friendly and helpful. I will definitely be back! read more

First of all I would like to say the customer service is only good from the red head and the blonde. JENI is super rude. I called in advance because I was close for a pick up and my son was having a fit so while she was helping me on the phone he starting throwing another one so I told her I'll just stop by I have to go and hung up. I'm sorry Jeni that I didn't want to have you hear my son throwing a damn fit on the other end. Now I show up to the store and the first thing I do is apologize to the red head cashier saying I was rude for that but my son was just not having it, so I wait and JENI is waving the shoes at me and I head to her and she off the bat is rude and goes " yeah I'm the one you hung up on " and I smiled at her and said yeah I was telling her I was sorry its because of my son and she just gave me such a dirty look didn't even have eye contact and basically wanted to toss the shoes at me. Look jeni I understand that you're working Christmas Eve but no, if a person is apologizing when you don't even understand then don't be rude! Management should have better training and if she's the manager then jeez. read more

I always find more than I'm looking for here, and I love that they have a wide variety of brands and price ranges. I buy everything from my runners to my eff me heels here! read more

I love getting deals on shoes, and - like any other person - love when I walk into a store and find what I was looking for. The clearance section at the back of this store held some very wonderful heels that went home with me! You can find pretty much any kind of shoe here - at least, that I could see. They have really nice heels, plenty of flats, sneakers, and shoes for men, as well. The people who work here are also very nice and very helpful. If you really like this store, be sure to sign up for their rewards program, too! read more

It's your typical DSW shoes - rows and rows of shoes to choose from. I was looking for a particular running shoe, but they didn't carry it, so I moved on to browse the discount section. There was a decent assortment and I ended up picking out 3 new pairs of shoes for work and we ended up leaving with a bill under $120. So far, the shoes are all comfortable and working out well. The staff at the register was friendly and efficient - we didn't interact with any other staff members while we were there. The store was clean and well maintained. No complaints here. read more