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    DSW Designer Shoe Warehouse

    5.0 (2 reviews)
    ModerateShoe Stores
    Open • 10:00 am - 9:00 pm
    Updated over 3 months ago

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    11 years ago

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    Ducky's Formal Wear - Ducky's vs Wolsfelt's

    Ducky's Formal Wear

    1.6(37 reviews)
    2.1 mi
    •$$$

    If it was 2 weeks ago before alterations, I would give them a 5-star review. They have a nice…read moreselection of dresses. The teens that work there are very nice. Very limited mirror space for viewing. We did find 2 dresses and I spent nearly $1,000 on 2 prom dresses for my twins. Plus, I love supporting small business and drove 2 hours each way to do this! We drove 70 miles 4x to get dresses and subsequent alterations. On our last visit when we picked up a dress that had been altered, they asked me to pay BEFORE my daughter tried on her altered dress. WHO DOES THIS? Unless they know there is something that you are NOT going to be happy with. Well sure enough, the dress was worse than before it was altered. Yes, they offered to fix it and told me it would be a couple of hours. Again, we live 2 hours away and I wasn't expecting to spend the day in DeKalb. If you're going to charge me $65 for alterations, they should be done by someone who knows how to alter corseted dresses with boning in them. Again, to spend $540 on a dress that looked better before they altered it, I was very upset. They didn't even apologize. I guess once they've made the FINAL SALE - NO RETURNS, they don't care if you come back again.

    First timer with my daughter looking for a HoCo dress. A young lady approached and gave us…read moredirections. My daughter is somewhere between a 16 and 18, and there were limited choices to half a rack vs multiple racks for a size 00. She felt uncomfortable coming out of the dressing room to view herself in the mirror as every dress felt awkward and didn't compliment her figure. The young lady did come to the dressing room when requested to acknowledge alterations could be done, but we ended up leaving as the dresses were just eh and made her look frumpy. My daughter was in tears and lost all confidence. My husband called them when we got home to ask if alterations could be done by the following Saturday (as there was one dress that was ok, but big in the arms). The lady, who sounded much older, asked if she could ask a question " is your daughter the one that refused to come out of the dressing room?" He had her on speaker phone so my daughter and I heard. I hesitated, because she didn't necessarily refuse, but didn't come out, so I nodded. She proceeded to yell at my husband that if she had came out of the dressing room, they could've helped her with her fitting. He reiterated this is her first time and she's nervous, but the lady was really rude. I ended up taking her to Wolsfelts in Aurora, and it was the BEST experience! She had a personal assistant that helped her pick from a wide range of dresses that made my daughter feel beautiful and even comfortable coming out of the dressing room, in front of other parents, to view herself in the mirror. The smiles brought me to tears. She found the perfect dress, was given accessory choices, and was given a popper and videoed to share her experience on instagram. We spent $700 that Ducky's could've had if they provided a better experience.

    Photos
    Ducky's Formal Wear - The dresses turned out great and the tuxs fit everyone perfecr and looked amazing

    The dresses turned out great and the tuxs fit everyone perfecr and looked amazing

    Ducky's Formal Wear
    Ducky's Formal Wear

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    DSW Designer Shoe Warehouse - shoes - Updated October 2026

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