1. D's Ace Hardware

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New Port Richey, FL

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Lowe's Home Improvement

Lowe's Home Improvement

2.4(53 reviews)
4.1 mi
•$$

We've consistently enjoyed outstanding service at the Lowe's on Little Road in New Port Richey. One…read moreemployee we've especially enjoyed fantastic Customer Service from is Danielee. She is friendly, attentive, informed and helpful! In a time when Outstanding Customer Service feels like an exception to the rule, Danielle takes us back to a time when working with the public entailed comprehensive Customer Service training. While speaking with Danielle, I noticed a sign on the Customer Service counter that requests from Customers that they please refrain from abusive speech and behavior being directed to the Lowe's staff (paraphrased). I mentioned to Danielle that it's sad that this sign is even needed. Even with this opportunity to complain, Danielle maintained a positive and helpful attitude and smile. She exemplifies outstanding Customer Service, and I suspect it's her normal disposition. I hope she is recognized and rewarded for the important contribution she makes to the Lowe's team and brand!

Update: 5/12 Lowe's DO NOT CARE ABOUT THEIR CUSTOMERS, THEY ARE LETTING A FAMILY OF 4 GO WITHOUT A…read moreREFRIGERATOR FOR AT LEAST 7 DAYS THST IS STILL UNDER WARRANTY! ‐------------------------------ I have a Frigidaire Gallary Frigidaire that stopped working on 5/10/2011 that is still under warranty until 2027. Called warranty department and they sent a link to schedule appointment, I received a confirmation for an 8am-12pm appointment. At 8am received a message that they cannot make it until between 12pm-5pm. They showed up between 2pm - 2:30pm and said its the main frame board and it will take them 5-7 days to get the part. So Lowes at Ridge and Little is refusing to replace it even though its still under warranty and the warranty department does not care about a family 4 going without a Frig for 5-7 days. Lowes truly do NOT care about their Customers!!!!!!!!!!

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Lowe's Home Improvement
Lowe's Home Improvement
Lowe's Home Improvement

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Ferguson Plumbing Supply

Ferguson Plumbing Supply

2.3(3 reviews)
7.7 mi

I wanted to go to a local store that would know more about plumbing rather than Home Depot or…read moreLowe's, So helpful and friendly ! Great prices ! The guys that were there today was amazing , I'm so glad I stopped by !

The moment I walk in the guy behind the counter starts telling me how they don't have the part I…read morewant. I go to explain that I need an adapter and he starts spouting a bunch of plumber jargon at me and how they don't have what I'm looking for. I show him a picture of what I'm looking for and he doesn't look at it and tells me they don't have any 14 inch faucets because I'm holding a 14 inch faucet. I explain that I am bringing this in to find a piece that adapts to it and that this faucet is just fine and I'm not looking to replace it in 14 or 12 inches. So he did not understand my problem at all and was telling me how they couldn't solve it. I go to show him pictures again of what I want and he doesn't understand he just starts talking about how they don't have it. I have to explain to him that the picture is showing five different common parts, not one and he then proceeds to recommend some other place tells me all about how they have a selection of parts but that they won't sell them to me unless I'm a licensed plumber. Very unhelpful. Terrible customer service. He had no idea what I was looking for. And upon further Investigation into the pieces that I need he did in fact have the parts that I wanted after sending me out. Was I dressed nicely for this place? Because I'm not wearing overalls doesn't mean I don't know how to turn a wrench.

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Ferguson Plumbing Supply
Ferguson Plumbing Supply
Ferguson Plumbing Supply

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The Home Depot

The Home Depot

2.9(36 reviews)
5.5 mi
•$$

I am the Director of B.I.K.E.R.S.C.A.P. INC., we have been a charity operating since 2009 here in…read morePasco Co., I want to thank the Home Depot for their efforts in our quest in helping the community, a special nod to Mark and Sam, ALWAYS ready to assist our community, now since I know this place pretty good and our HQ are based in Holiday, I have seen nothing but respect and customer service they afford their customers, I give this particular Home Depot grades 5 stars as the management that is there, great prices and service, and a genuine concern for our community! Now, let's not forget the staff, GREAT staff, friendly and knowledgable! Our good name is on the line with our review, so this is a special review, THANKS Home Dept for great customer service and community involvement! Regards, Greg Reaster BIKERSCAP Inc. 4614 Tropical Lane Holiday, Fl. 34690 Office: (813) 574-6565 Cell: (813) 965-4477 Fax: (813) 699-8281 Email: info@ BIKERSCAP.org Web: http://BIKERSCAP.org FB: http://facebook.com/BIKERSCAP See how we help the community @ website!

Commendation for Excellent Customer Service Dear Home Depot…read moreManagement, We would like to take a moment to recognize Nancy for the exceptional service she provided during our recent visit to your store. We visited in December. From the moment she assisted us, Nancy demonstrated remarkable attention to detail, professionalism, and warmth. She was highly knowledgeable about the products and guided us through the paint selection process with confidence and clarity, making the experience smooth and enjoyable. Nancy is a true ambassador for Home Depot. Her expertise, dedication, and customer-focused approach reflect positively on the company and create a memorable shopping experience. We left the store on a high note thanks to her efforts, and we will definitely be back thanks in part to Nancy. We believe she deserves recognition for the outstanding service she delivered. Sincerely, Jeff and Louise Wilson

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The Home Depot
The Home Depot
The Home Depot

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D's Ace Hardware - hardware - Updated November 2026

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