Jaime and his team helped us out after we had water damage from Hurricane Helene. His team was…read moreprofessional, on time and super easy to work with. After his work it's like the damage never occurred. Attached are before and after pictures.

A good company to recommend for water damage . great…read morecustomer service, does good quality work on flooring walls everywhere their services are needed

We saw a Restoration1 car at our neighbors, called the number to see if someone could look at a bit…read moreof water damage. The manager was still in the area & came over. John was so kind, careful & very helpful. He didn't try to sell unnecessary services & we felt much better about our house than before he stopped by. Very grateful.

I have to say some of the best customer service I have ever received. They walked me though the…read morewhole process and worked with my insurance company. Thanks

BEWARE!!! FRAUDSTERS!!!! SCAM of a company. These people never dried out my crawlspace or helped…read morediagnose the problem. They did come to the house and did something in my crawlspace, but there's still tons of water under my house. Then they billed me and would refuse to communicate with me. I would try to talk to somebody who worked there and then they would say they don't work there anymore. Lots of turnover. No customer service. I wouldn't recommend this company to anyone. HORRIBLE. These are the photos AFTER their services. THEY HAVE CHANGED THEIR NAME TO 24/7 Metro Restoration so DO NOT USE.

Shortly after moving into our new home, we discovered a leak that had been occurring for 2+ years…read morewithin a wall in our master bedroom. Avery from After Disaster couldn't have been more helpful! He was very knowledgeable and provided his expertise as we determined what to do. Avery clearly cares about the well being of his clients and it was extremely refreshing to work with a contractor with that approach!

if I could give no stars I would. They first came in the house and tracked in a ton Of grass and…read morejunk. They were having trouble getting the water to work in one of the sinks so they tried hooking it up to all of the sinks and scratched up both of my faucets, then they attached it to my washer to get water and did not connect it back securely so it leaked all over my floor and I had to pull the carpet up in there. What a disaster. They were rude too.

They are coming back out to take care of the issue. Thank you Stanley Steemer. Much appreciated mread more

Great job with installation of water heater. Highly recommend. Will used if needed. I had a great…read moreexperience with roto- rooter.

After a late night emergency where a pipe broke off from our washer. We called Roto Rooter. They…read morewere quick to send us a plumber to address the issue. Our plumber Joseph Vega was great, explained everything to us and he worked fast and efficient. For how late it was and how fast they got the job done I feel the value was good. Overall, we had a very positive experience.

Greenpoint Restoration was hired to restore my home after a water leak was discovered and my home…read morehad suffered water damage. David, the construction manager, came out to give an initial estimate to do the work and said they would be back the next day to start the job, starting first with removing the water heater which caused the leak and damage. They came back to my home 3 days later after several phone calls to start the demolition process, days later than initially spoke of. During which time the leak continued, and the water heater was never removed. They then proceeded to remove carpet, drywall, flooring, insulation that they said had been damaged. After these items were removed they placed drying equipment and said it would need to remain for approximately 72-96 hours, as the leak continued. From the time the leak was discovered until the time I hired a third party to remove the water heater, my Family went without hot water for approximately 1 1/2 to 2 weeks. Devin, the project manager, then came out after the equipment had been in place for less than 48 hours and removed the drying equipment and said that David would be giving me a call the following Monday so that they could start the repair process. I contacted Devin back that evening to let him know that they leak was still present, and he stated that he would be back the following morning to look over things and see what needed to be done. Devin never showed up and I was unable to reach him by phone. I then was forced to use a third party to stop the leak after several days, and further damage to my home. After the leak was stopped by the third party and removal of the water heater I continued to call Greenpoint in regards to the repairs to restore my home to its original condition. I also contacted my insurance adjuster for advice on how to handle the situation, being Greenpoint had invoiced for more days of drying that what had been done, and the job-site was still leaking, and further abandoned. I left multiple messages for Devin and David in regards to the repairs. I tried to contact the main office number in later days, but it was no longer their phone number so I began trying to research how to contact them. A couple weeks later I finally was able to reach a voicemail for the owner and left him a message. He contacted me back and we discussed the entire situation, he apologized and said that they had completely dropped the ball and he would have Devin get in contact with me. Devin contacted me, expressed how sorry he was for himself being at fault for a job not completed in a timely manner, or at all for that matter, and scheduled a time to come to my home to meet. Once he arrived he once again apologized for the entire situation, my family's distress, and the inconvenience, and signed the insurance check for the demolition and drying over to me. To this day I have still not had any contact from Greenpoint in regards to the repairs of my home which still have not been completed.

Greenpoint Restoration handled a job for us involving a bathroom leak which included mold removal…read moreand the rebuilding of the the bathroom. The job was performed professionally and skillfully from start to finish. Everything was completed to satisfaction. Recommend without hesitation!

This is a very professional company! I had a horrible sewage line back up through my toilet!…read more These guys were fast to the scene and got rid of the nasty. It took awhile to to get our hardwoods repaired, but they worked with my insurance company and it looks even better than it did before. They handled the whole mess and made it so much less stressful!

Honest company who actually is looking out for you! We had a small bit of water damage around a…read morebaseboard in our master bath. Had one company come out and tell us that we had major water damage behind the walls, under our floors and into our master bedroom which would cost us or our insurance thousands. Then had Scott from United Water Restoration Group come out and show us that we had absolutely NO high moisture readings in our walls or master bed. Only a small bit of moisture in the baseboard that we suspected. So glad we got a second opinion from these guys and that they were honest and so helpful, saved us thousands! Hopefully will never need to use their services for actual water damage but would absolutely use them in the future if we needed to!!

Normally I wait before I give a review, but I hope this will help someone else that may need…read morerestoration service by this company, I was referred by a plumber, due to water damage in our home, since this was the 1st time this ever happening to our home, we didn't know who was good or bad, . They are still working in my home it has been over a month, the painting was un professional, the ceiling is still damage in which that was the main area that needed restored, they have tried to fix it 5 times and failed each time , We were told to sign over our insurance checks up front before they started the project, I really thought that was the correct way , so we were taken advantage of from the very beginning. We are senior citizens, and I believe that has a role in them taking advantage of us too. They are telling us now after they have requested additional money from my insurance company several times, they can't come back and finish the job until May 12, 2025. It is very limited what we can do in our home at this time, due to their unprofessionalism and not completing the work professionally and in a timely manner. We have been extremely patient and courteous to this company , but now we are not receiving the same treatment, mind you they have already been paid for work that they have not completed. I don't like writing these type of reviews, but this is a warning , please do your research and get an attorney to look over your contract, and don't pay in advance, until the work is completed and finish correctly..

These pictures DON'T do justice to how well my cleaning was!! called Mark and got an immediate…read moreprice, quote and appointment scheduled. I used his service because of a huge mess with trash, pet feces, etc., etc. in a room my daughter left like this. Mark's team was awesome!!! They were in and out and I was absolutely floored at how quickly and well they got this room back in order. They also do normal housecleaning so I will use their services for that as well. The mess that was cleaned and my complete satisfaction was well worth the money I spent to have this done. Thanks Mark and crew!!! You guys did an awesome job!!

Excellent professional service. Mark is a true Southern gentleman. Fagala Bio hazard and hording…read morehas been in the business for 33 years. Mark knows all the specifics as to Bio hazard cleaning and disposal. Certainly can't go wrong hiring his company for your needs.. Stephen Campbell