I had a pretty good experience. It was rough at first with logistical issues on their end with my…read moreprevious scheduled appointment but we were able to get it rescheduled and I was offered a 10% discount which I accepted. The job of dryer vent cleaning took only about 30 minutes to do. The technician was very kind. They accept credit card payment via phone and promptly provided me with a receipt. I may use them again in the future.

Came in - asked a couple of questions- determined what they needed to do and finished within 30…read moremin. My vent was indeed backed up with lint which was causing a smell in my dryer. They also informed me that I will need to replace the vent "door" and provided me a price. No pressure-just informative. Payment was made easy by QR code. Efficient operations.

Service was clean and appropriate for the price. They even put shoe covers on request.read more

Not getting answers to questions on the AI system and no one picked up when I call...read more

Pretty good service by technician, offered to change out my filters which I ran to Home Depot to…read moreget after he showed me how dirty they were. Previous owners were not very clean and it showed. Definitely noticed better quality inside the home after the duct cleaning. They were up front about the additional costs of mold treatment in the furnace, however I ended up spending $880 for my service. For the price I paid, I did expect a better service than what I received. That's why this isn't a 5 star review, overall decent experience but at a price point that demands perfection.

They will charge you for two services and only complete one. I live in Atlanta. I paid for two…read moreservices for my air ducks to be cleaned the first service was completed and now that I am trying to schedule my second service I'm getting the runaround to first be told it didn't include two services and now to be told they don't service the area. This business is a scam and I have filed a formal complaint with the state as this business will not provide a resolution. Customer beware! You can't charge people for services in advance and then refuse to do them. I have all the messages to prove the package you sold me, now you claim you can't do the second service? Worst experience l've had ever with an air duct cleaning service. strongly encourage everyone to use another company unless you want to be scammed. ***update after owner posted the response. Jay I have your text messages. There is no confusion. I paid for two cleanings up front to get the advanced purchase price of $640. Now when I go to schedule my second visit you say sorry we now charge $450 per visit and you say "wow your over 50 miles away" well the miles didn't matter when you came the first time and took the funds. I paid for two cleanings you only did one. There is no confusion, there is just unprofessional conduct on your part. Now you have my number blocked and refuse to complete the second service after you cashed my check. It's been reported to the BBB & Attorney general as well as the text messages from you. ***

He kindly explained well about the systems and provided us very nice cleaning service!read more

Very prompt, polite and thorough job. Will use them again…read morein the future for duct cleaning.

Mike tracked in soot into my mom's (86years old) house, all over her carpet, on her Christmas…read moredecorations and walls. He did not bring any protective coverings with him and asked my mom for a blanket. After he tried to hide the mess with an area rug and coffee table, he left it for my mom to clean up. I wished I could have been there. They did offer an $275 refund from the $700 I paid, but a month later, I still haven't received the refund. I definitely would not recommend this company.

Do not use this service and IGNORE their reviews on Facebook (which they control). They have poor…read moreratings by BBB as well as on yelp. We hired them to clean are carpets in our 3 story home. They had no coverings for their feet (I had to give them trash bags as they refused to take off their shoes). They had nothing to protect my hardwood floors from being scratched as they drug their hoses up three flights of stairs, so I offered a throw from my couch (they later grabbed another throw and used both to mop up residual water). They also damaged our floor boards as their hoses rubbed up against them. We sent them photos of the damages the same day but they said the damages could not be attributed to them. As for the actual service...way overpriced...almost $500 to do 3 rooms and our quote on the phone was $99 total! They were in our home for less than 45 min and every stain has reappeared! We asked for a 50% refund which they denied, offering to come out again...but I did not want more damage to my home. I strongly urge you to use another service as Clean Obsession was only obsessed with overcharging and under delivering!

Wonderful experience. Quick and efficient cleaning. Moved into a new house with a lot of dust in…read moreair ducts. I'm very allergic to dust. Bryan was responsive with fair pricing. Will hire again! Thank you!

STAY FAR AWAY FROM THIS BUSINESS…read more Months after Brian and his team serviced my home, I AGAIN discovered another portion of our ductwork left wide open and not properly sealed. The level of unprofessionalism and lack of attention to detail id simply astonishing. Do I recommend this business? OH HELL NO.

I was referred to Ty and Duct Duct Goose by a contractor and I'm so glad we were. We needed to find…read moresomeone to help with a disconnected dryer vent pipe, and it required cutting into a ceiling to fix. Ty was quick to respond and put us at ease. He was thorough in his assessment and listened (and addressed) all our concerns. We would not hesitate to refer him to anyone in need of vent services. We will also be using them again for annual cleaning services. Highly recommend!

Ty is wonderful. Knowledgeable and personable he is entirely professional. He worked with a roofer…read moreto install an exhaust line and vent for our dryer. We had used Duct Duct Goose at our old house and didn't hesitate to call him when we moved into our new house and identified issues he could resolve. I highly recommend Duct Duct Goose

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!