So this company is extremely responsive, arrives on time, does the work, informs of any issues to…read moreaddress in the future (no pressure discussion) and has presented reasonable pricing. I have used them twice now-once - planned and once - unplanned. First service was to clear dryer vent since it had not been done in the 8 yrs (new install) I have owned the home (my bad). David cleared it, tested the air flow and everything worked fine. Advised of a future need which would be a warranty item thus a little more cost and time to complete. Second service - 2.5 mos later late on a Friday, the dryer went into a full alert due to high pressure and shut itself off (built-in safety mechanism). I contacted the company that evening baffled as to why and when could they send someone to inspect it. They responded late that evening that David would arrive first thing Monday morning. He arrived on time - checked the airflow which was fine but the alert was still active. So David went into the crawl space to inspect the duct system and behold it was bad and dangerous (from 8 yrs ago) - flex duct which was easily 3X the length required, 2" vs 4" piping in/out of crawl space using pvc piping, compromised flex duct in the laundry room causing dust to settle around and behind the washer and dryer units - not evident in the open area. It was all incorrectly installed and ultimately dangerous to my home. I was fortunate that I had never suffered a fire. He quoted me a repair and 4 days later he was onsite resetting the whole duct system. Ran into a problem with ducting into the crawl space, dispatched a couple of his guys to come and assist and the work was done in 3 hours, space cleaned and everything tested and the alert was resolved. Pricing was acceptable. I will definitely engage them again if and when necessary. Thanks

Bait and switch - avoid…read more This company is a scam. Our AC went out, they gave us a full quote for two different HVAC options. After reviewing multiple quotes we decided to go with Integrity, but realized some of the details from their quote seemed odd - for example listing an outdated refrigerant. When we asked for details they let us know "Oh sorry, the units in your quote don't exist anymore so here are your two new final quotes!" Both quotes increased by over $3,000. Scam of a company. Do NOT move forward with their fake quotes it is a bait and switch!

These guys are excellent. Great service by Eder and James today for my dryer duct cleaningread more

Quick response and next day service! I sorely needed dryer vent cleaning for my home as it had not…read morebeen done in a while. I reached out via Yelp and received a prompt response, cost and appointment. I highly recommend them. Now I can get my laundry done quicker!

Pretty good service by technician, offered to change out my filters which I ran to Home Depot to…read moreget after he showed me how dirty they were. Previous owners were not very clean and it showed. Definitely noticed better quality inside the home after the duct cleaning. They were up front about the additional costs of mold treatment in the furnace, however I ended up spending $880 for my service. For the price I paid, I did expect a better service than what I received. That's why this isn't a 5 star review, overall decent experience but at a price point that demands perfection.

They will charge you for two services and only complete one. I live in Atlanta. I paid for two…read moreservices for my air ducks to be cleaned the first service was completed and now that I am trying to schedule my second service I'm getting the runaround to first be told it didn't include two services and now to be told they don't service the area. This business is a scam and I have filed a formal complaint with the state as this business will not provide a resolution. Customer beware! You can't charge people for services in advance and then refuse to do them. I have all the messages to prove the package you sold me, now you claim you can't do the second service? Worst experience l've had ever with an air duct cleaning service. strongly encourage everyone to use another company unless you want to be scammed. ***update after owner posted the response. Jay I have your text messages. There is no confusion. I paid for two cleanings up front to get the advanced purchase price of $640. Now when I go to schedule my second visit you say sorry we now charge $450 per visit and you say "wow your over 50 miles away" well the miles didn't matter when you came the first time and took the funds. I paid for two cleanings you only did one. There is no confusion, there is just unprofessional conduct on your part. Now you have my number blocked and refuse to complete the second service after you cashed my check. It's been reported to the BBB & Attorney general as well as the text messages from you. ***

Danylo did a fantastic job. Very professional, courteous, and thorough…read more We will recommend him to everyone and anyone who asks about our experience with the duct cleaning. His recommendation for air freshener after completion was spot on. The service was well represented for the price.

I was satisfied with the cleaning quality. Most areas were cleaned thoroughly, and the team was…read morepolite and professional. A few small details could have received more attention.

Do Not I repeat Do Not use this company. They are ridiculous. They are unsafe, careless, and…read moreunprofessional. They've given my address and phone number to multiple people all calling and texting me asking for different amounts of money. The technician who came to my house was great. Then they begin telling me he's stealing from the company and do not pay him. They went further to say he was not supposed to be here they told him not to come. It was a mess. They called me 10+ times throughout the day. Hassling me from several different numbers for payment. Finally I just paid the technician. At least I knew he did the work and he did a good job.

Mike tracked in soot into my mom's (86years old) house, all over her carpet, on her Christmas…read moredecorations and walls. He did not bring any protective coverings with him and asked my mom for a blanket. After he tried to hide the mess with an area rug and coffee table, he left it for my mom to clean up. I wished I could have been there. They did offer an $275 refund from the $700 I paid, but a month later, I still haven't received the refund. I definitely would not recommend this company.

Responsiveness: Bryan and his team are extremely responsive, with quick turnarounds and thoughtful…read morequestions to fully understand the scope of the customer's needs. One thing I truly appreciated: they're not pushy. They don't try to upsell or recommend unnecessary services - they focus on what's actually required. Value: Their pricing is competitive. I reached out to several air duct cleaning companies, and Bryan's estimate was right in line with the market. Local: This is subjective, but if you're in the Suwanee area, supporting a local business is definitely a plus. Quality: Bryan took the time to explain every step of the service: what he could and couldn't do, how the equipment works, what to expect, and specific considerations for our home. The communication was excellent throughout. At one point, he even showed me a filter full of mold that the previous owners had apparently installed to mask poor air quality from one of the registers - something I would have never discovered on my own. Most importantly: the final result speaks for itself. The air inside our home is noticeably cleaner - you can literally smell the difference. I'm advising to everyone to do this often (once a year, at least). Highly recommended.

AVOID!! Completely rude. Window for arrival was 9-10 am, get a call at 10 am that morning that they…read morewould be there sometime in the afternoon after I had scheduled my day around the service. Unprofessional and didn't care the inconvenience that had caused after I had taken off work to be present for them. My advice - stay away!

Ty and Sam from Duct Duct Goose provided absolutely incredible 5-star service! Choosing a service…read morecompany can feel like a game of chance, but they completely eliminated the guesswork--no goose chase here, just top-tier professionals. They arrived exactly on time to my home in Sandy Springs and were extremely friendly, knowledgeable, and efficient throughout the entire job. They worked quickly, offered the best price around, and exceeded all of my expectations. I definitely recommend them to anyone looking for the absolute best in the business!

Would not reccomend unless you want someone who is too high or lazy to care…read more One of their workers parked their van in front of the gate to my neighborhood, fulling blocking anyone from getting in. He was there long enough for 3 additional cars to be lined up and waiting. When I finally got out and asked him to move, he was sitting in the front seat smoking and yelled at me saying "what do you want me to do?!" Well, what I would like you do is to be considerate and not block people from getting home, creating a line of cars going down a main road just because you couldn't be bothered to put the vape down and drive. For reference, there is a large opening for cars to turn around, even if he didn't have a gate code to get through.

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!