The owner of this company is very very rude and unprofessional. I needed my air conditioner repaired and I gave this man the benefit of the doubt. I saw his vehicle advertisement and I contacted him the next day. He squeezed me in so I thought I had made the correct choice in an Hvac company. When he arrived I saw how sloppy his appearance was and I thought to myself he is doing outside work so maybe that's why he looks this way. He arrived and said that my fan wasn't working now I know before my air went out it was working. I thought maybe he just said that to get more money out of me but I couldn't prove it. Then he says the part would cost me $170.00 ( which I later found out from another person that the part can be purchased for $23.00 tax included). He started rushing me to make a decision to pay for the part or he would leave. I have two children and two dogs that were getting overheated because the temperature was over 100 degrees. I let him know that I thought he was very unprofessional and I only planned on spending no more than $112.00 today for Freon he apologized and gave me a $25 discount on my services. He put the part on and recharged the unit. We went in and checked the air it was slightly blowing he said it will get cold momentarily and I might need to clean out my evaporator coil. He said he would charge me $150.00 to clean it, I said no thanks you just took all of my money. He said I could do it myself so I went to the store that night and bought the evaporator coil cleaner and a air filter. I spent $20.00 for those items came back home and it was hotter than before he came. My air had went out again. I called him and he kept saying I need to clean out my coils, I asked him to walk me through the steps. He was very reluctant to do that then he says that he will charge me a $100 to come and clean it. What???? I told him I just paid you $250 to repair my ac unit and it is not working the same day. He said he would come over that next day and guess what I haven't seen him since. I had to get someone else to come over and now it is fixed and they didn't clean my coils. I did not take the time to check on this company before I used it but at least he will not be able to conduct business in this fashion in the future. I informed him that you do not want to mess with me because word of mouth will kill a business. I am the type of person that can make a business more profitable or kill that business I pass the word around. The next step is the Better Business Bureau!!!!!! I contacted Angie's List and he is on there but unless you sign up and pay the membership action cannot be taken against the business. Please do your homework before contacting this company!!!!!!! read more
