DiFilippo's is the BEST around. Personable, reasonable and knowledgeable. Came right out when no…read moreheat on the coldest day of the year, and out again when no A/C. Our system is older, and trying to maintain. No pressure for a new unit. Honest, dependable, reliable. five stars, absolutely...

I was in the process of renovations when the contractor said we need the A/C to be disconnected and…read morethe Freon drained appropriately so it does not go into the environment and you need your HVAC to come out asap, because we do not do that. I called my HVAC company which is DiFilippo's. Vince came out because his other employees were booked on other jobs. We needed this to be done to continue on schedule. Vince went back to the office and came back in his work clothes and did the job. Vince, btw is the owner. This is a company I will stay faithful to.

My wife and I bought a house in Havertown, PA while living in California. My local parents…read moreinformed me that the A/C was not working. My wife and I engaged with Borden as the unit is a Bosch and not all A/C companies service the brand. My wife gave the receptionist her credit card number and asked her to fix any issues and/or perform routine maintenance. She made this request because we did not trust my parents that the A/C was not working (user error more likely). We did not hear from Borden on the day of scheduled service. The next day my wife told me her credit card was billed $1200. Via text or email, the technician explained that my parents were using the wrong thermostat. The technician proceeded to place a float safety at the secondary drain pan and also recommended adding another return to the unit. He charged 300 dollars an hour for labor. His half hour drive was also billed at 300 dollars an hour. Let me be very clear. There was nothing wrong with the unit. My parents did not see a second thermostat. The technician then did 1200 dollars of work without consulting us. A float switch installation should not take 2 and a half hours by an expert. Three hundred dollars an hour is an expert wage. To top it off, a week or so later, our painter informed us the A/C was not working. My wife found a different company. That technician found that the float safety valve turned the unit off. The drain pan was full (good job Borden). When he purged the drain line, he found expected sludge and also PVC shavings and glue. So... Borden did a good job installing a float valve, but the shoddy workmanship contributed to a blockage. The new company charged $150 to clear the line. If I could give Borden zero stars, I would. I don't begrudge anyone trying to making a buck, but I certainly will never do business with them again.

We were very fortunate to have our heating system break down, but able to be maintained heavily…read morewhile we shopped around with time on our side for a new system. We got 4 estimates in total. In all honesty, the prices were not super far off - the recommendations, or lack of were the biggest variable between all of our proposals. This is kind of long, but like others have mentioned, the experience was so good that I wanted to make sure to take the time to give this feedback. 1. Borden was the only one who recommended a chimney liner in our new system. Which is important in the newer 84% because the temps are not as high as they used to be. But even more important in the 90% model where the water heater would be an orphaned appliance. Which is actually a pretty serious safety concern. 2. Borden was also the only one who recommended a new expansion tank and offered to cut back to the steel one if we wanted to shave a little off of the price. A number of places i looked said that the amount of new installs they see using an older tank is mind boggling. And there are numerous benefits to the new style including eliminating air, rather than just controlling it. 3. Borden was the only one to add more options ala carte, especially the outdoor reset option. I really appreciate the flexibility your proposal offers. 4. Borden was the only one who actually opened the boiler to make sure they saw it was leaking etc. Everyone else heard "new boiler", saw dollar signs and that was about it. 5. Borden was also the only owner to come out! Which i think is extra important when it's one of these big jobs where you are not only trying to get the customer set up with a good system, but start a relationship for service and maintainability in the future. Mission Accomplished. Finally, they took tons of time with me explaining how each component would be installed, and a very thoughtful and insightful explanation into why you recommend those pieces. Not at all in a pushy sales way. I'm really excited about our new system and it just so happens today is the coldest day of the year and we have invaluable peace of mind! It also looks like a work of art - the company absolutely takes pride in their craft and it shows.

Steve showed up on time. Was very businesslike. Professional and answered all my questions. Did…read morenot rush out of here.

We have dealt with them for years. Serivce has always been prompt, couteou8s and effective, as…read morewell as reasonably priced.

We had a leak that had been checked by other roofers who we've been doing business with for 15…read moreyears. It took them forever to get here and test with a hose and they charged us $200 and said we needed a new window which they don't do.. When we called Nunzio Degrazio he sent a worker over who diagnosed it and fixed within an hour. It has been a couple months and it is pouring now and there is no leak.

Excellent service the entire experience. From the first call, to the installation, everything was…read morevery quick and efficient. All the staff is very helpful and friendly. I won't hesitate to use them again and recommend them to my family and friends

Those guys were awesome, cleaned my dryer vent on a place I rented, did a great job, great price…read more Def going to use their service again.

the quote on the phone was $129.99, when the service man came before he even checked the vent no…read morecamera, he quoted $299.99. He tried but I refused the deep cleaning and just wanted the regular cleaning, when he did start cleaning he didn't auger it long enough to really clean the vent. When he was getting ready to leave I complained he didn't do enough. He then said he would use more hose, not enough. I got scammed because I wouldn't spend more money! Don't use this service!

In January of 2025, we needed to replace our piping for our oil tank to be up to Pennsylania Code…read more Our oil tank was over 40 years old so we decided to replace the oil tank as well. Our former oil company (a larger company that bought our previous local provider,) gave us a very high quote with no options. We called X-Press Energy and the next day, Rob came by. Our tank, being in the basement was a tricky install. When their technicians arrived, they were able to make the necessary adjustments, install the new tank and remove the old tank all in one day. The service and the office staff listened to our needs and fulfilled upon their promises. We are now with X-Press for our furnace maintenance and oil delivery needs.

Their service department went above my expectation to resolve a faulty propane regulator. Vicky in…read morethe office is a rockstar thanks

Al is a great guy. Took care of everything in a timely matter. Would recommend Al for your plumbing…read moreneeds

Took 2 phone calls to get him to come out then 3 phone calls leaving messages to get a quote for…read morethe work we needed done and still haven't heard back from him. Very unprofessional. At least just let me know you cannot do the work.

I made an appointment with them to come service my HVAC system. They were to arrive between 12-2pm…read more At 1215pm I receive a call that they were not going to come today because two employees didn't show up for work. I had scheduled my day around them coming--they didn't know the employees didn't come to work until 1215? There was no way they could have let me know sooner and respected my time? They asked if I wanted to reschedule for the next day or wait until they knew whether they'd be able to make the appointment I made. Wait, what? They're offering to give me another appointment window that they don't think they can make? Why would I ever take that option? I've decided to go with someone else. I wonder if Kanze would charge me a no-show fee if I wasn't at my house at the designated time...

Friendly service and competitive pricing. However, their installation technicians cut corners left…read moreand right. Over the past few years since my AC was installed, I found ductwork and vent grilles that came loose because they weren't properly secured. In hindsight, I would have paid more for better attention to detail.