When we arrived the salesperson was assisting another couple, so we looked around, perused some…read moreproduct literature and waited patiently. After being in the store (which is not very big) for at least 25 minutes with absolutely no greeting, acknowledgement or even eye contact from the salesperson, we decided to leave. As we walked right by him/salesperson at the register when leaving he never once said a word to us??!! We understand the salesperson was busy, but Customer Service 101...greet/acknowledge your customers!!! How about a little common curtesy even...? You have lost our business, we will not go back and we will not recommend your business.

I had a great experience with Halligan's. I reached out to them to get a second quote for a…read morefireplace installation. They emailed me back within hours, and their quote was very competitive. A few weeks later, Shawn came to my home for a site inspection and was able to answer all of my questions. The installation crew was pleasant and very knowledgeable. When they finished, they gave me a tutorial on all the features of our new fireplace. My wife and I were so pleased with the whole process and the final product.

After searching for many years I found Salter's to service my gas fireplace. The service…read morerepresentative, Tyler came out on time, wore booties, covered the area near my fireplace to protect the floor and was very respectful of my home. He also did a great job of servicing and cleaning my vermont castings gas stove. He even took the time to show me how to restart the stove, should the pilot light go out again; I greatly appreciated his help. He left my gas stove looking new again! Thank you so very much! I would recommend Salter's for their prompt call back, scheduleing updates and prompt arrival to my appointment.

Another year and amazing service from Salters Fireplace! Our 2 fireplaces were serviced today and…read morethe Tech Malik Smith was fantastic. So courteous professional and helpful! We always have great results and thank Malik and the Salters team!!

Overall a nice quaint shop with a variety of spices, sauces and rubs. Staff was friendly and…read moreknowledgeable. The only drawback was the entrance. If you are disabled or have difficulty walking up steps you may need assistance or possibly pass on shopping here. There are steps as soon as you enter the store. I did not see a handicap accessible entrance but that doesn't mean they don't have one (I just may not have seen it). So call before you go! What brought me in was a sauce I purchased in another state while on vacation and locally this was the only store that sold it for me to refill instead of buying online.

This is a fantastic small shop with BIG grill value. Davis the owner and his family work to help…read moreyou out and will be very fair. Lots of charcoal, rubs and other accessories..even some local stuff you won't find many other places!

Stumbled upon this place randomly while spending the day in Olde City. We were welcomed warmly by a…read moreSwift, not sure if he's the original or not, but it's definitely family owned and operated. He was very kind, offering great cooking suggestions and conversation. He really knew his stuff, not only about his offerings but the local food scene in Philly. We were not in the market for some of his industrial cooking equipment such as deep fryers, meat slicers, ovens and wood fire pizza gear and such, but my daughter who is obsessed with cooking BEGGED to stop in. We were pleasantly surprised to find some fun cooking gadgets, utensils and food prep equipment in the back...at a steal, too! We bought a 6 pack of plastic squeeze bottles for oils and icings cheaper than buying them one at a time any where else! We bought ladles in a few sizes...some small enough for pancake mix dropping and others for hot pots at home. A really nice variety! We bought heavy duty spatulas and large brushes for marinating. The goods were excellent quality you won't see at big box stores and I'm still so impressed with the prices! It's definitely worth checking them out if you're even the slightest bit into cooking. We felt like kids in a candy store. There's a few 30 minutes loading zones in the area and one directly out front. They do take cards, even for the smaller purchase and the cashier was also very welcoming and kind. A fun stop I can see making again! We love, and are having fun cooking with everything we bought!

From the owner: Restaurant and bar equipment supply and design for over 100 years. read more

We just left Pax Ace Hardware where i stupidly purchased a pair of women's garden gloves. I chose…read morethe gloves because they looked like very good quality and the price was marked $3.00 off the original price. When I got to the register, the gloves were not rung up at $3.00 off. When I questioned the cashier she asked if I was a member and I said no. Her reply was we ran out of sign up sheets or I would sign you up. Well, guess what---not that it matters to anyone but I guess they won't get my business anymore. I worked in customer service for 30 ish years for a major chemical company and I gave excellent customer service and expect it in return. It must have been a weak moment for me as I left with the gloves at the original price. I normally would have left them there . Garden gloves are not a hard to find item. Also, I will give the gentleman that checked on us the benefit of the doubt...question is Was he checking on us to make sure we were purchasing or really wanted to know if he could help us find something....Even through I had the item to purchase in my hand at the time. PAX Ace Hardware, prices corner, Wilmington DE..Host reference 783240 G83240. Customer #5, ...details, just in case, someone wants good customer service reviews.

I love this store! Always find what I need! When I need more help I find my main man Randy and he…read moretakes me where I need to go! This store is better than those big box stores! Keep up the great service! Thanks again!!

It looks like they are closed for good. Nothing in building, no phone service, etc. too bad, they…read morewere a great shop

We had the good fortune of having this place recommended to us by our HVAC guy. We visited in…read moreperson and were amazing as what a hidden gem it is ! We purchased a propane ceramic log set for one of our fireplaces. We had the distinct pleasure of being served by Tom ! Not only is he personable but extremely knowledgeable ! We got a great price and are currently awaiting a second set ! Next on the wish list is a Napoleon Grill ! Hard to find but the Cadillac of grills ! This place is a must for all your fireplace/smoker/grill needs ! Loyal customers Patti C

Purchased a beautiful window covering for our back slider door in 2019. A small collar on the wand…read morebroke recently. I could not find a replacement online without buying a whole wand. Went into the show room explain the problem , The found and ordered the piece and charged me nothing. Excellent service, beautiful showroom. Looking forward to the next time we need window coverings. This is the place you want to go for sure

A great business, we stopped in and met Natalie and Reagan at their Hunter Douglas showroom. We…read morewere able to quickly decide on the blinds that we wanted for our finished basement. Their installation process was flawless. Moises and Rick even took time to explain how I should install, on my own, a blind purchased at our shore house. Their communication and timing all along the way were very smooth and they set our expectations very well. Steve N.

We have been using Salters for the past several years. They hire the best service technicians they…read morewear bootees are very respectful and very knowledgeable, plus they have a 3 month service warranty which we used and they did not charge us for coming back out!As a 26 year realtor in Montgomery buck and phila county this is my go to fireplace business!

We got a gas insert for our fireplace. Every step of the way, I was impressed by everyone involved…read morein the project, from the time they spent with me in the show room, to the thorough review of our home by the inspectors, and the excellent work done by the installer. We love our new fireplace!

My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

I love this store and the owners who run it really care and take the time to talk you through your…read moregoals & your lawn. I've bought bird seed, grass seed, plants and will continue to do so. This is an excellent local business in the Malvern/Frazier area we should all be supporting!

Rhonda and her associates are the best. Started there in the late seventies with her father. Gave…read morethis Philly guy a lot of great advise about how to grow and care for a lawn. Did it without the pressure of buying anything. That tells you a lot about this place. Rhonda is carrying on what her father started, only with a female touch.