Great partial updo for wedding guest! Also, had makeup done and loved that, as well! Would…read morerecommend!!!

I've now come here three times! Once for a blowout (with Dori) and twice for extensions (install…read moreand move-up, by Aneta). Every time has been a great experience and I leave with great hair! Definitely recommend for blowouts, and make sure you keep an eye on their Instagram for their specials!

I had very long curly hair. I asked for my ends to be trimmed and have a nice style to change my…read morelook. She proceeded to use her small razor and chopped my hair. She destroyed my hair. She left a tail in the back, and my hair was so short and thin. It exactly 5 years for my hair to grow back the way I had it before. it is sad that some stylist don't listen to instructions and she destroyed my hair.

Great service and the stylists are all professional and talented. They do a great job with color as…read morewell.

Coming to this salon is such a treat! I really enjoy the atmosphere, always being very clean and…read morerelaxing. All of the ladies are kind and welcoming. Maria Garcia is such a lovely addition to their team and she did an incredible job on my hair. It had been over three years since I stepped into a salon, and my ends were dried, split, and the color was very dull. Patiently listening to my hair hopes, Maria combined experience with expertise and came up with a plan that left my hair soft, manageable, and looking vibrantly healthy! I could not be happier with my cut and color, and the scalp massage I received during my shampoo would have been worth every penny alone. I encourage anyone looking for an exceptional salon experience to look no further!

Rachel does an excellent job cutting my hair!. She has done so for years. And she is very nice!read more

I have thick hair that not a lot of people know how to work with and I have always had a hard time…read morefinding the right hair salon to go to, but Eduardo has changed the game for my hair! He's the best and I love the way my hair looks every time (i get long layers). And this place is great for the price!! $ I recently moved across the country and literally want to buy a plane ticket back home just to have Eduardo touch up my layers lol. The staff is all super friendly as well!

I'm so glad I went to have Magnolia to cut my hair regardless of many bad reviews for her. The…read moreplace was clean and bright. She did a very careful and great job of cutting my hair. She wasn't rude to me at all unlike other oreviews mentioned. She was nice, because of language barrier, we didn't talk much, we only told each other whatever needed to say. In the salon, they were all talking in Spanish among each other. I didn't understand , but that's ok as long as she did a great job on my hair, I'm ok, this will be my go to place for hair cut from now on. The price was great too $20 for haircut. I'll tell other about it. I give 4 stars because she's the only 1 answered the phone often from customers, no one else took turn to do it or maybe she's the owner, so she didn't want anyone else to answer phone. She still did a great job of cutting my hair. Thanks Magnolia!

I love coming into Ten Friends! The vibes are always positive when you walk in the door. When I…read moreknow I have a special event, this is the first appointment I book. Some days I just don't want to do my hair and know they can do it better. Whichever the case, I know I will be well taken care of by the Stylists here. I have tight curly hair and I don't trust it to just anyone, but Sara and Francesca always make my hair feel great and look fantastic. I cannot say enough good things about the Cezanne treatment! I've had many keratin treatments but this one lasts and leaves my hair feeling healthier than ever! Highly recommend!

I have been a loyal customer at Ten Friends salon for quite some time now. I had some prepaid…read moreservices remaining and use them as my schedule permits. Unfortunately, my recent experiences have been very disappointing. During my previous visit, the receptionist, Briana, tried to charge me an additional $15 "for the thickness" of my hair without giving me any prior notice. My ethnic full hair has never  been an issue in prior visits. When I questioned it, she changed her explanation to say it was because my blowout took longer than 45 minutes. I pointed out the inconsistency and suggested that if time was the issue, next visit I will come with my hair fully washed. To give the stylist enough time to blowout my hair in the 45 minute block.  At my recent visit on Friday August 29th, I did exactly that. I arrived on time with my hair washed and wet. No one mentioned any extra charges when I checked in or checked out. Yet, when I reviewed my credit card statement two days later, I discovered a $15 charge. I called to question it because I honestly thought there had have been a mistake.  Briana told me that coming in with wet washed hair "is not part of their services" and that despite my appointment taking only 43 minutes, she still charged me. The other service is to come in with already dry hair and style it. I requested to speak with the manager and was told she was on maternity leave and she was in charge. Briana also stated she would reach out to manager Lindsey.  Not even 5 minutes later she called back stating that they would not be refunding me, even though the charge was never disclosed to me or authorized by me. This is unacceptable to take advantage of a customer.  This feels like deceptive trade practice. Charging customers after the fact without notification or consent. I am essentially losing the value of services I already paid for, since my hair is "thick" mind you my hair is not curly just wavy and full. Making it easier on the stylist and not using their shampoo/conditioner. One of the best parts of getting your hair styled is the wash. There is no reason for the receptionist to change the experience.  To be clear, the stylist did a wonderful job on my hair. However, the way this location handles charges, adds arbitrary fees, and refuses to resolve disputes is not good business or good customer service. I chose to forfeit the last two services I had remaining rather than return to a place that I no longer trust. Again losing money for lack of customer service.  Beware of hidden fees and deceptive trade practices here. They pick and choose when to apply extra charges, and it feels like they're trying to take advantage of customers.

fantastic curly hair care! friendly, knowledgeable stylists. really listen to you & share tips…read moreand tricks for you to do at home. Jackie is the best!

I was little skeptical of a curl cut. I only had hair that looked like an old, worn out perm. The…read moreprice was high, but after reading other reviews, I got it done. It was a game changer. Pay the extra and learn the tricks to make your hair look healthy and hold a real curl. My hair holds a loose curl which is way better than it did.

My hair is poly-amorous since I go to both Shannon and Shelli. I started seeing Shannon in 2004,…read moreand Shelli, her psychic twin, in '05 or '06. Once they even did me tandem for a chemical straightening, and the results were terrific. Ruelle is now our meeting place - a tiny, indie salon owned by Sh & Sh. We've done a lot of hair styles together, and the prices aren't insane. They don't mind that I'm constantly calling them by the other's name. And I'd still like to recommend them both. Happy, satisfied hair.

I met Shelli, my stylist, at Poe.m Art House next door; I had been thinking of switching from the…read moreplace I was going to in Joliet because it's so far now that I am in Naperville. Shelli described a bit what she would consider doing with my hair and gave me her number. It was low-pressure enough that I contacted her the next time I needed a hair cut. I have always been a reluctant style subject. Since my mom subjected me to cuts by beauty school fiends as a kid, I have always been afraid of change, but Shelli and I had a nice discussion about what I could deal with (i.e. not 50 products and flatirons; I can't even dry my hair without bonking myself in the head repeatedly) and what I was looking for. She talked me up to something a little different but that was similar enough that I wouldn't go into shock. She also gave me good tips on how to style/dry it, since I am all thumbs at that (though on the first attempt I did a pretty good job at recreating her results, so that's saying something for her technique!) Maybe next we will move up to color, a new step for me! The salon itself is small with an explosion of graffiti-looking murals on the walls. Not what you might expect in Downers Grove, but it's cool that they are adding a splash of urban flair to this 'burb.

Treated myself to a blowout on my birthday and they did a wonderful job! It's always nice to come…read morehere for some pampering every so often!

I decided to schedule a blow out as I had a wedding to attend. Booking was easy through their…read morewebsite. I appreciate that it also lists about how long the service would take. I was greeted at the front and was taken back at my scheduled time. I appreciated that Jess took her time to understand the look I wanted. The hair wash was wonderful and the hot towel was a nice extra touch. I also appreciated she asked me how I felt about hair spray (for me spray away!) as some guests do not like it. I am now on day 3 of my blow out and while some of the curls fell, the volume has held nicely and it doesn't look greasy yet. Ten friends also offers makeup services and most of the staff do both hair and makeup. Pricing is a little high, but at least the style has lasted for days making it worth the price. I would recommend their services if you have an event to attend. Friendly staff. Street parking is shared with other businesses so it can be a little cramped.