I finally had the opportunity to try the Drybar in Summit and it reinforced why I am a fan. I had a late morning appointment on Saturday and it was a great experience. Parking in Summit can be a challenge so be sure to give yourself some extra time. I love the Drybar products and the cleanliness of the salon. My stylist, Cindy, was so nice and did a fantastic job with my hair. I chose the cosmo-tai as my blowout style and was in and out in 45 min. Not to mention that I got compliments on my hair all night. I'll be back for sure. read more

Downgrading from my 5-star review. Arrived today 10 mins late to my appt, due to morning commuter traffic. Was told to sit tight, which I was happy to do so. 10 minutes later someone came back up front and said she was on the phone with her manager, and that they could not take me due to incoming appts. Meanwhile, there was still plenty of time that was allotted for my appointment. I asked her why didn't she tell me this, instead of having me wait there for 10 mins. There was only one customer in there....and about 10+empty stations. I explained that I had to catch a train to work, and for me to drive home and back was 30 mins round trip. I asked if I could pay to use their products and style my own hair to avoid having to go home and be late for work. But was told that was against policy. It's a shame that this location is more concerned with corporate red-tape, than customer service. I love Drybar and their products. But this location is a disappointment to the brand. read more

I went in for a blowout for a wedding because I didn't have time to get a haircut. I figured I would get a professional style. It was the worst hair experience of my life. The stylist didn't have a clue on how to do my hair. I had to go home and do it myself. I don't have long hair to get an updo or curled. I have shoulder length. Maybe that was the issue. Never again and I paid $65.00! read more

I can't rave enough about the customer service at Drybar. After my last review, I was contacted by their main office. They wanted details about what went wrong so they could address the issue through training. Afterward, they offered me a complimentary blow out and promised I would be happy. I took them up on their offer and am very pleased. The stylist listened to me, the manager apologized for the problem blowout the last time and said for me to talk to her if there's ever a problem. I get blowouts a lot, so I know a good vs a bad one and this one is good. I've been out in the nasty humidity for the past few hours and my hair isn't pouffing up, getting frizzy, nor reverting. I'm a very happy customer who will be returning! read more

This is the worst dry bar ever! I have been to many location. Tried to set up a pass for my daughter. She set up an appt after we both had 1 together. They cAlled her to cancel and that her hair was to difficult. Just before the appt! They must have made a connect on system! Isn't that the point??? Have someone do your hair??? She went to blow in blow out in summit and was delighted. Stay out of this location read more

Love this Drybar location. Been coming here regularly for a few months now and all the stylists have done a great job on my hair. I love the convenience of booking on the app and then getting my hair done, sometimes same day. Have never had to wait long either, even when I am a few minutes late for my appointment because of trying to find street parking in Summit. Staff at this Drybar are the best and will try accommodate you as best they can. read more

Everyone there is so great, you can honestly go to any stylist and they'll do a great job. The owner, Antoinette, is a God send and that place runs like a well-oiled machine. She is so personable and will do her very best, if not everything and anything she can, to accommodate you for whatever reason. It's best to make an appointment from the Dry Bar app and be on time, because they're always on time! read more

Excellent blow out here by Bianca! My blow out lasted for days and I received so many compliments! Perfect silky loose curls which held and she's quick! Will definitely return. read more

All I can say is this place is my home away from home. The staff is always treats myself and my children great. The blow out is great and lasts me days and days. They never miss the mark with their customer service skills along with their great hairstyling skills. I would highly recommend this location to anyway who loves the dry bar concept. read more

Kylie did an excellent job with my blow-out. She was friendly & accommodating and I couldn't be happier!

This was my first time ever at a Drybar. I was getting some headshots taken and I wanted to get a blowout beforehand. There is no designated parking lot. There is only metered street parking and municipal lots. The woman in the front was kind of stand-offish; she didn't greet me or anything. I asked if I could check in for my appt and she offered me something to drink. I waited about 5 minutes before Yelda brought me to her chair. I showed her a few pictures of what I wanted done. She did such a great job! She far exceeded my expectations. She was also very nice. The salon is also very pretty. I will definitely come back here again. read more

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Antoinette and the entire staff at Drybar Summit are amazing. I walked in a hot mess and walked out a whole new person. I highly recommend you check out this talented staff. read more

Amazing stylist and a wonderful staff. I had made a mistake booking my daughter's appointment online and I did not realize it until we arrived. (Ironically, the 24 hour in advance text reminder came once I walked in.) Antoinette, the manager felt so badly for my daughter, but it was prom night and they were booked solid. She graciously managed to accomodate my daughter later in the day after seeing her disappointment. Robin, was our stylist and she knocked it out of the park! This is an establishment with talent and class. We look forward to many more blowouts at this drybar location! read more

Honestly- this is my second timing giving this location a try. The first time I went, I felt like it was a decent job. The stylist did put it way too much product but I was able to go out with my hair they way it was done... This past Saturday was a completely different experience. While I was taken at my normal time, I should have know my blow-out wasn't going to turn out well when the hair dresser blew my hair just about completely dry with just her fingers. When I tell you she was rough- this is not an exaggeration. I was grinning my jaw the entire time, she even had one sharp nail that kept poking me. Long story short since I got a hair cut I have not been able to get a straight style down packed so I figured why not treat myself for my best friends wedding. I picked the simplest style - STRAIGHT UP. The below pictures shows what the hair stylist thought was an appropriate version of that. After barely 20 minutes the stylist brought me up to pay. I was in near tears. The receptionist offered for $10 off but I refused to even pay $35 for my hair to look like I just woke up from a 3 hour nap. The receptionist told me the Manager would call me first thing Monday (it was Sunday) and I am still waiting on that call. I was waiting to give them the opportunity to make this right but clearly it's not happenings read more

Drybar - Summit - Blow Dry/Out Services Near Me - Summit, New Jersey

As soon as you walk in you get excited because it smells awesome in there and the decor is super cute. The only positive out of my experience was the hair wash because the products smell phenomenal . The blow out itself is terrible. I picked from their "Lookbook" and walked out not looking anything like it. As I looked around, actually nobody looked like any of the services they offer. Not a fan, will not be returning. read more

I scheduled an appointment for a blow dry and it was cancelled by the salon because apparently the last stylist made a note that my hair takes an hour to blow dry, not 45 minutes. I was not told this the last time I was there which could have prevented me dealing with a last minute cancellation. In addition, I do have thick hair but a decent stylist should be able to do my hair in under an hour. When I called to ask them about it, they did not offer a new appointment, a discount, or even really apologize. They said the only way to fix it is to schedule my hair as an updo. From seeing these other reviews, it's clear women with thick or curly hair should avoid this place because they don't know how to handle it. read more

I have been to this drybar many, many times and have had nothing but great experiences. Not only are the stylists thorough and efficient, but they really make sure you are happy and more than satisfied. This weekend they went above and beyond for a friend and I. I booked two appointments for Saturday for my engagement party. When we arrived, we realized I made the appointment for the following weekend. Not only was I mortified, but the salon was already fully booked. As I was quickly approaching freak out mode, one of the amazing stylists and the owner combed through the schedule and fit us both in. Not only that, we didn't wait, we didn't have to Come back hours later... they took us right back and we sat side by side for our whole appointment. Not rushing on us, not making us feel bad, if anything assuring we were truly happy. Bottom line, I was blown away by how well they accommodated us (which they didn't have to do because it was MY mistake) and how they made us feel like it was not a big deal. Nonetheless, I am so thankful and grateful and look forward to many more blowouts in the future. Ps. My hair is still fully intact 3 days later ( as usual). Thank you! read more

I LOVE the DryBar in Summit! Antoinette was so awesome and accommodated a last minute appointment for me. Jenna did a fantastic blow out she was so friendly and made me feel comfortable. I would definitely visit them again... How could I not... I left feeling beautiful & confident!! Thanks a bunch read more

I was skeptical to check this place out being a dry bar virgin and seeing all the negative reviews on yelp, but I had an awesome experience. I had a Saturday morning appt and was taken as soon as I arrived which was 10 minutes early. My stylist Tanisha gave me the exact style I was looking for and I am extremely picky when it comes to curls and blow outs. The staff was friendly and made sure my coffee cup was filled the entire appointment. All around good experience. I will definitely be back. read more

HORRIBLE. I went here 5/27/18 for a wedding I had that evening. the woman used way to much product and it looked horrible. I ended up brushing my hair out before and it still looked awful, I was embarrassed to tell people I went here! read more

Drybar - Summit - Blow Dry/Out Services Near Me - Summit, New Jersey

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Thirteen of us had our hair done here before my wedding & they did a great job! The manager was accommodating, helpful & ensured the day started off great. If you're looking for somewhere affordable and great for a wedding... DryBar comes highly recommended! read more

Drybar - Summit - Blow Dry/Out Services Near Me - Summit, New Jersey

In all honesty I LOVE this place!! I know sometimes it's hard to spend $45 for a blowout but it's soooo worth it!! I've been to Drybars all over the US - (NY-SanFran-Boston-Miami) and this one is by far my favorite! When It comes to service I give it 5 stars the manager in the front Antoinette is alwayssss so accommodating and nice! I usually go to Gianna or Robin they are fabulous but honestly I have never seen anyone walk out without an amazing blow out!! Once I was late 15 mins because as you know Summit can be challenging to find parking!! Although superrrr difficult for her to move anyone around she made it happen. Once my reservation (once meaning today) was cancelled and I don't recall every canceling it. It's New Years Eve and she still somehow made It work for me. I live 30 minutes from Summit and I still come only here for my blowouts. Even after my wash she now knows I love champagne from all my previous visits and it was waiting at my chair. Cheers to you Antoinette you run a tight ship thank you for being so accommodating!!! read more

First time here tonight, great experience! The staff are all so wonderful and friendly! My hair looks awesome. Reasonable prices and champagne! What's not to love?! I'll definitely be going back! read more

I just got my hair blown out... on a Sunday morning. Do you know how difficult it is to find a salon to get your hair done on Sunday? So, one positive to this blowout bar is that it's open 7 days a week, including evening hours! The products they use feel and smell great. I got a combo of the southern bell/ cosmo style for my bridal shower. I made my appointment over the phone a couple weeks ago, but I could have also made it online. Customer service was great; I was taken on time. Also- as my stylist put products in my hair, she told me what they were. This may have been a way of trying to sell the products BUT I liked it because there are certain products I don't like in my hair (I.e mousse) because it messes up the texture and only I know that because I know my hair. So, when my stylist introduced the mousse, I was able to ask her to avoid using it. She did so gladly without giving me a hard time. I like when a stylist respects that you know your hair just like they know styling hair. I gave this place 4 out of 5 stars because it costs 45 bucks for a blowout. I know places in my immediate area that will charge 35. However, they are not open on Sunday's. Overall, I was satisfied with the service. Hope my blowout lasts through the day! read more

So I have curly, thick, knotty hair. Kelly did an amazing job on my blow out and now my hair looks super glamorous! Highly recommend!!!

I wanted to love this place but I was really disappointed. The woman at the front desk wasn't the warmest person and really seemed to have her nose in the air. My stylist was nice but my blowout wasn't. My hair was frizzy and still a little damp when she was done - I didn't even realize she'd finished. Honestly, it looked terrible and I had to restyle it myself. read more

I've been to many Drybars all around the country and there is no front desk that is as helpful as Drybar Summit. Antoinette was the only person able to help me with a gift card issue. My husband bought me a gift card for Mother's Day and when i opened the package up it was empty. The salesperson from a different Drybar location failed to put it in the envelope. He went back to the location on Monday and they told him to call corporate. He emailed them and left a few voicemails and they never responded. Upon checking out I asked to see if maybe the issue was resolved in my account. I explained what happened to Antoinette and gave her the information. She took the time to figure it out, find the gift card purchase and apply it to my account!! What a lifesaver! I left with great hair and a resolution to my gift card issue. So grateful! read more

Love this place! They helped me out in a bind when another shop canceled, and are always so wonderful and responsive.

These ladies are wonderful. The salon is beautiful and super clean and well run. Everyone is friendly and always willing to go above and beyond to be helpful and make sure you are comfortable and have a great experience. It's an excellent place to relax and have a great blow out! read more

Today was my second time visiting this particular location. Everyone was friendly the minute I walked in & quickly got me a cup of coffee (always thankful for that!). Dee washed my hair and styled it and did an amazing job. She educated me on their products and why she was using the ones she chose. I left Drybar extremely happy. I've received several compliments since then. I will definitely be back! Thanks Dee & the rest of the Drybar Summit staff! (Attaching images so you can see how great my curls look!) read more

Drybar - Summit - Blow Dry/Out Services Near Me - Summit, New Jersey

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Me and my best friend had two appointments here yesterday. We were going into the city to celebrate my friends 20th. We got inside and my friend was there before me because I was getting coffee and she was barked at by the front desk woman when she arrived. My friend arrived at 4:02 and her appointment was at 4. The woman said, "You're late" with quite a bit of attitude. When I walked in about 2 minutes later. I was Looking for a trash can and I asked her if she had one available. She doesn't say a word and strictly points outside the door. I am sure they had a trash in the store but I had to walk out to throw a lid and napkin in the garbage. So my appointment was at 4:45 and I was just planning on waiting. It became 4:30 and I told the woman at the front desk. "I just want to let you know that my appointment is at 4:45. So if you have anyone ready that would be great." I wouldn't have sweat the fact if they didn't have anyone to do my hair just yet but the response I got was " why didn't you tell me a half hour ago. You were just sitting there and I didn't know you had an appointment. I had a stylist a half hour ago" I didn't know what to say. She got me a stylist and then I went back to wash my hair with her and apparently she was talking to my friend about how I should've told her that I was waiting in a snarky type of way. I was getting my hair done. Really quickly my lady was good her name was Shelby she was cool and efficient. When I was done I went back to my friend and realized she was still getting her hair done. She was sat before me she has shorter hair and even asked for a less intricate hairdo. She also asked the man who was doing her hair to do tight curls because then they would fall out and look loose when it was time to go. He told her no. He did not respect that that's what she wanted. He said "no it's gonna be too short" he did loose curls and by the time we got to the train station my friends hair was straight again. it was a total waste of money and I felt so bad for recommending this place. We asked the guy that was doing my friends hair if they took cash and he said yes. We went to pay and the woman at the front said " oh no we don't take cash. Who told you we take cash?" My friend looked back at me clueless of what to say and I guess the woman assumed that I told her that. She quickly says to me "why would you tell her that" and I said " one of your hairdressers told us that" and she turned around to the guy who did my friends hair and said "why would you tell her that" my friend didn't know and I mean neither did I. "It doesn't say that anywhere" my friend said and she got the response "well it's on the website if you read that" I was appalled by this and called my mom asking if we could charge my friends blowout on our credit card on file. Right as my mom came on the phone it was like the woman was a different person. She said "I can just put it on my card and you can give me the money." With a nicer tone. I was very confused. I believe that because my mom was on the phone. She acted a different way. Overall our experience was terrible. Shelby was cool but everything else awful. This is my second time going to this location and I don't think I will ever do it again!! I wouldn't recommend it to anyone else either. Hopefully, they can pull things together a little more! read more

I would like to start out by saying I have never posted a negative review online for any business before. However, the disrespectful treatment I received this weekend at the Summit branch of the DryBar franchise has forced my hand. Weeks ago, when I knew I would be attending my high school reunion, I booked a 4:00pm appointment for a blow out at this location. Yesterday, when the time came to leave for my appointment it became apparent that I would be about a half an hour late for the appointment as there were no available Uber drivers. I called Drybar (you are unable to get in touch with a specific salon so I had to interact with a customer service rep from the chain) to let them know I would be late and to ask if I could still get service. This representative told me that she would alert the Summit salon that I would be late but that I was still coming and ensured me that they would still do their best to accommodate me. No one from the Summit salon contacted me to tell me any differently so, all dressed, make up done and ready for my reunion I paid 30 dollars for an uber to the salon that is near where the reunion was taking place. When I arrived at the location I was barely greeted with a hello before the manager told me, in a way that made it disturbingly clear she was gleaning some sort of joy out of ruining my day, that she would not be able to get me a blow out until "maybe around 8:15 tonight". She did not make eye contact with me, she did not apologize, and she was actually smirking when I explained my circumstance. I am fully aware being a half an hour late for an appointment means you have to be willing to forfeit your appointment, however; I was told I should still go by the customer service rep I spoke with and paid money to get there. If she had been polite or even remotely understanding or apologetic I may not be writing this review, but as it stands she was rude, and as previously stated, almost happy to mess up my day. When I asked who I should complain to about the miscommunication her response was "you need to complain to them about them". Great brand representation. When I asked if I would be charged the 20 dollar cancellation fee since I did not cancel she acted like she was doing me a huge favor by telling me she would not charge me the fee. Guess what? Woke up this morning to the cancellation fee being charged to my credit card. I was treated so poorly that a woman getting her hair blown out at the time I was in there actually came up to me and said "I couldn't help but overhear and there is a better blow out place within walking distance up the road. They would probably be more helpful". I have been a long time client of Drybar chains in Manhattan and Hoboken. I have never once experienced such a lack of professionalism, respect for clients, and downright empathy for someone who is in a bind. Shame on you Drybar Summit, you have lost the Drybar chain a client, and if I am EVER asked you have also lost Drybar a reference. read more

I have been disappointed almost every time I've gone to dry bar but this was the absolute worst experience of them all. My hair looks filthy - ten times dirtier than when I walked in. I had to use DRY SHAMPOO when I got home. I asked for lots of volume and my hair is plastered to my head with disgusting texturizing spray. I couldn't see anything while she blew dry my hair - no mirror - so by the time she was done it was too late. The woman working the front desk is the least friendly human on earth. I can not believe they had the audacity to raise prices when the women working at your establishment literally have NO CLUE what it means to give a decent blow out. I am livid and will never ever return. I downloaded the yelp app just to write this review because Drybar makes it impossible to contact them with any reviews or complaints. I would give zero stars if I could. read more

Once again the dry bar Summit hits it out of the park. I didn't have,an appointment they were booked Dee offered a service they call in and out . She had only enough time to curl my hair in between her booked client's. She offered me that option with some wonderful dry bar dry shampoo it came out great. Thanks Dee. Summit dry bar has talent and professionals in every role at their location. read more

Love this place!!! Friendly, professional, accommodating and fabulous stylists!! Thank you Antoinette for a wonderful experience in your salon.. Love my blowout by Marina!!! read more

Dry Bar Summit is an awesome place. I am a Barfly and this place is amazingly accommodating, always upbeat, great stylists that always make you look your best. They all treat you like family- welcoming and go out of their way to please. They also keep me sane! Khadija, Angelina, Kelly, Jenna and Peter go out of their way every time I am there-which is often I brought my granddaughters for a very special day before going to see their Broadway show and they greeted them with cupcakes and big smiles. read more

Will never ever go back due to the rudest woman at the front desk who apparently is the manager. Barely raises her head when you check in at the desk. They advertise walk ins welcome during the week. I walked in in a Tuesday morning and asked for a blowout and she snapped "do you have an appointment ". When I answered I didn't and thought walkins were welcome she snapped again , barely peaking over her glasses to look at me. Told me Rudely to come back in an hour. I've seen her be rude to her employees too- those poor girls can't get paid enough to deal with her. Been to other drybars and have always had a nice experience. I will not return to dry bar of Summit. read more

First time at Drybar and loved it! Taylor you were great!! I don't think anyone has ever been this gentle with my hair :) thanks and def will be back! read more

I love the Drybar in Summit. I started going every Sunday last fall for work. I switched over from another Summit hair place because I heard so much about the Drybar from a friend in the city. When I arrived, I loved the look, the service and the experience. Antoinette is always so accommodating and friendly. She always makes things work, even on a busy day. The staff are always friendly and my appointments always start on time. I have never had a bad blow out. I even returned later in the day one time because the curls all fell out of my hair due to the weather and it was not a problem. Antoinette and the staff took care of it right away. Now, this location is in Summit NJ. Parking is a nightmare in this town! I am a residence and it drives me nuts! But, that is not the fault of the staff or Antoinette. They understand and will work with you being a few minutes late. 10 minutes or more, I can see that being a problem because each appointment by the call center is scheduled and the staff can not control that and they do their best to stay on time. Not sure why they do not except cash, but that is a corporate decision not the staffs. I do also feel that It is best to always communicate to your stylist what you want. I have a favorite stylist, her name is Robin. She always does what I request. I have had other stylists and they start out, finish and always show me and ask me if it is OK. If I do not like it, they have always worked with me. For example, I wanted more volume and the gentleman misunderstood me, but rectified it right away. I love the smell of the products as well but I do also request minimal/to substantial product depending on where I am going. If I am going into the city I ask for tons of spray, if I am going on an interview I ask for minimal and the request is always listened to. I have had nothing but positive experiences here. I always get an appointment, Antoinette is always kind and accommodating, and I always communicate to my stylist EXACTLY what I want and they have always given me that. I always keep going back. read more

I love going to Drybar! I come here all the time for events or just for fun because the atmosphere here is so fun. All the girls here are so nice and always do a great job! I always come with my best friend and we enjoy it a lot. I always leave looking good, feeling good, and smelling good. I love watching whatever movie is playing on the TV when I'm getting my hair done. I would come here everyday if I could. read more