We had an absolutely incredible experience at BMW of Springfield! We originally came in to have my…read moreparents' 2020 BMW serviced, and less than 48 hours later, they were driving home in a brand-new BMW X5. A very special thank you to Patrick, our salesperson, who was truly unbelievable in every way. He was kind, patient, knowledgeable, professional, and made the entire leasing process incredibly easy and completely stress-free. He took care of everything from start to finish and genuinely made us feel like family. The entire team at BMW of Springfield was outstanding from the service department, to the finance team, to everyone who took the time to walk my parents through their new X5 and make sure they were comfortable with all of its features. Every detail was handled perfectly. This is exactly how buying or leasing a BMW should feel. First-class service, wonderful people, and an experience that exceeded our expectations. Thank you to the entire BMW of Springfield team, and especially Patrick, for taking such great care of my parents. We truly appreciate everything you did for us and couldn't be happier with the new X5! Highly recommend!

Great experience buying my BMW here, all thanks to Steve B. I was recommended to a local dealer by…read morea close friend who has referred over 10 sales to them, but their salesperson's while friendly wasn't quite honest. Steve, on the other hand, was completely trustworthy, transparent, and easily the best salesperson I've ever dealt with. It was the last day of the month so it was clearly one of their busiest day but it was service with a smile! By the time I finished up meeting with finance, it was about 11:00 PM. Steve should have headed home since my business with him was done, but he stayed until the very end just to shake my hand and say congratulations. That kind of dedication and awesome experience will definitely be remembered. I live about 3 hours away, but I will happily make that drive again to buy my next car here if Steve is still around. I'll also be sending all my family and friends in the tri-state area his way. Steve is a class act. If you are considering a BMW, go see him in Springfield, NJ!

Levent love you man such a generous and honest guy thank you for the parts keep on doing the great…read morework and also being a car enthusiastic

West Coast Love. Along with the rest of the BMW community lol…read more Thanks L and GPS team.

Christian went above and beyond for getting us a great price, it was lower than online…read moreappraisal(due our car history), however they have the best price overall (way more than carmax and carvana and cartopia). On the day of selling, it went a bit longer because we couldn't find the title, he did work extra hard to make sure everything was right and didn't make us feel to leave the place. It was our first time selling car, will come back here again!

Great staff. I bought 4 good year tires. They installed and balance them. Price go's with quality…read more This place has it.

Jeff is the only one who works on our family cars. Honest, reliable and fast. Even brought it in…read moreonce and he fixed a brake issue Anna's didn't even charge me. I can't say enough good things about him.

Jeff's service is excellent, friendly and reasonably priced. I will definitely be back and would…read morerecommend them to anyone. What more can I say?

I had a great experience with Detail Magic. Eric is very meticulous (which shows in how he keeps…read morehis work shop organized), knowledgeable, and prideful in the work he performs. Price was fair compared to another local business I price checked online; he quoted me a $50 range and was able to perform the work within the next week. Of note, only way to get in touch is via phone call but he was very responsive.

This guy is the best car detailer in the industry! He certainly knows what he is doing! I have…read morealready brought two cars there that I sold and I will be bringing my current car and my girlfriends new Buick envision. You won't find anyone better!

After many years with out a motorcycle my husband finally decided it was time to get back on two…read morewheels. As a Honda enthusiast he went on line and starting searching for his next bike. After several searches he came across The Cycle Exchange and found the one that he wanted. The Cycle Exchange had a great website, provided all the essential details about their bikes and had very clear photo's displaying their bikes condition, speedometer and other photo's. They also had an incredible inventory to chose from and the prices seemed extremely competitive when compared to other websites. We also noticed that the quality of the bikes they had in inventory at their two locations was much better than other sites. Once he selected the bike that we wanted he contacted The Cycle Exchange prepared to deal with the typical sales process. His first call was with Mike who was super accommodating, no pressure sales and offered to provide any additional information or photo's. He verified everything that had been advertised about the bike and made his decision to buy an easy one. We put a deposit down and planned our trip to their shop to see the bike in person. The Cycle Exchange provide us with all of the pricing including the delivery service in writing before to confirm all cost, nothing was a problem for them. We confirmed that we would be their first thing Saturday morning - as we pulled up Chris Varady was already preparing the bike, it had been detailed and was waiting for us. It looked even better in person and we couldn't wait to finalize our transaction and get the bike home. As part of our sales process we purchased 2 Bell helmets and gloves and they gave us a very generous discount. We couldn't be happier. They provided delivery services 4 days later and delivered our bike in their closed truck to our home. If you are looking for a great new or used bike you will have a great experience with The Cycle Exchange, we highly recommend them.

DO NOT BUY from these guys. They will try to rip you off. Let me explain. I tried to buy a 2012…read moreKawasaki Ninja 250R from them with only 185 (yes) miles on the clock. That should be your first red flag, but, I was intrigued as to what a suspiciously low mileage bike looks like. I asked for a quote, as I waited, I ordered a CARFAX, and it came back clean. Them the quote came in, $4100....$2999 for the bike, $499 for shipping to me, and a bunch of other stuff I didn't need. You got to be kidding. For a little more, you can buy a new Ninja 500. I worked with Chris on this and he got the price down to $3200 by eliminating their "warranty". I thought out that, and looked at the pictures and videos Chris sent, and something was not right with this. His pictures showed cracked and broken fairings from a previous drop, areas of corrosion, and it just didn't sound right, probably from sitting and dirty carbs. I was still interested so I ordered an evaluation from "Lemon Squad" to have them put eyes on this motorcycle. What they found was not encouraging. They found the engine leaking oil, the brake master cylinder leaking, heavy corrosion around the shock, dirty seats, and more areas of broken fairings. Again, this is a bike that "supposedly" has only 185 miles (and two previous owners). After writing up my analysis and what I thought the bike was really worth ($1699-1999), I sent this to Chris, who politely told me to go pound sand. Even after confronted with all the information, they were unwilling to deal with me. I think they realized they were talking with someone who knew what they were talking about and wanted to get rid of me as soon as possible. I just want people who are looking at this bike, that it is nowhere near worth what they are asking that they will NOT negotiate with you. If you need further proof, look at the pictures and you come to your own conclusion....would you pay $2999 with no room for negotiation for this? Look somewhere else and remember, "caveat emptor", let the buyer beware.

If I could give this business a negative review I would do it. The current operator name is Chris,…read moreis rude, unprofessional, unknowledgeable and mediocre. I'm saying this because of personal experience of dealing with this individual (individual). For many months this guy had a thousand and one excuses of why my car was not fixed properly the first time. previously I had posted a bad review and he cried to me and begged to take it down and that he was going to make things right for my non performed repair. I took down the negative post because he promised to make it right but the only thing he did was string me along with false promises and false hopes. If you do anything, go anywhere else to get your vehicle fixed and I swear and promise that you will have much better results. He claims to have had several problems with security at his shop but I am guessing that the problems stem from disgruntled customers who retaliate against him and do not understand that if they get caught they will have more problems... But he deserves whatever he's getting because karma is a very involved lady. end of the story is this, he never fixed my vehicle properly and his promises were all empty.. and he never offered a refund.

I brought my car to this garage because my air conditioning was not working. Chris "fixed" the…read moreproblem by rewiring my whole car and attaching the ac to the battery-my car was a mess and he had my car for weeks for this repair. I had to hire another mechanic to fix his mistakes! Also- while it was there it also was hit by a truck that pulled in the parking lot and I was never compensated for that loss. HORRIBLE business-stay far away. Used to be a good place when owned by the father....be prepared to be lied to and taken advantage of....