This device installer committed fraud. After the removal of the device, the car wouldn't start…read more They offered to bring a diagnostic mechanic into the shop after their own mechanics unsuccessfully tried to troubleshoot why the car wouldn't start. We refused to allow them to bring their diagnostic person and instead towed the car to the dealer repair shop. There, it was discovered that a starter wire was cut! CarCraft refuses to take full responsibility for the cut wire and pay for the required repair to the starter wire.

Knowledgeable, top notch customer service. So happy with the remote starter with drone service…read more Quick install, scheduling worked out perfect.

Have used Johnson Truck Accessories a few times over the years for various truck mods. Always great…read moreservice at a fair price. This past week I made an appointment to have a hitch put on my Wrangler and with no notice I had to cancel it the same day. They were very understanding about it and offered to do it the next day for me while I waited. The best!

Just want to thank Steve and his team for all the help with adding a hitch to my car. I was pretty…read moretight on time and Steve did a great job to get me in next day and out of the shop in no time. My fiancé and I really enjoyed the customer service Johnson Truck Accessories provided and would highly recommend them.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

My sons tire came off, lost all the luge nuts it was 8:50…read morepm , this location closed at 9:00 pm made it to the store by 8:57pm the gentleman said they were about to close, asked them if they had luggage nuts for PT Cruiser gentlemen looked it up had them in stock. Really appreciated how they took the time to assist me as the store was closing. Thank You !

Staying awake should be a job requirement for most retail jobs. I mean can you Employ somebody,…read moreAnybody who wants to be Gamefully employed ? 'Get In the Zone Autozone' Oh wait we're outta stock. Oh wait the computer system is down. Oh wait..What is the part you need again?? Oh wait .. the computer system is down, again.. Oh wait ...why am I Still standing here?. Oh wait..Never to return to this store, Ever.

Had the pleasure of having my car remote start installed here. JR was awesome at explaining…read moreeverything to me. I was really nervous because other places told me there would be issues installing one in my 2022 Nissan Sentra. He told me he would make it work...and it does perfectly. Thank you JR and team.

Last year, I placed an order from these folks at http://mothersperformance.com/ for parts. One part…read morewas out of stock and I got an email telling me so. They shipped the stuff that was in stock and all was good. Fast forward to the end of June this year. I placed an order and a few days later I got an email that the order was complete. I waited. I waited some more. I sent an email asking for order status. Radio silent. Finally after two weeks, I call to get a tracking number. I am told three times that "someone will call you" and get no call back. I finally get a hold of someone on the phone who tells me that some parts were out of stock, they sent me an email about it and were waiting for ME to respond! Fine, I tell them to refund me for the outs and ship the rest of the order. They promised to ship it expedited, process the refund and send me a tracking number. I wait a day and got no response. I called again, was put on hold and then was told "I'll call you back in 2 minutes." 10 minutes after the call, I get an email that they've cancelled the entire order and refunded me the entire amount. Thanks guys at Mother's Performance for wasting my time!

Came here to return and pickup 3 separate orders. First, the rep at the counter asked if i had a…read morereceipt which I had trouble pulling up since the cell service was so bad. Instead of assisting me with my 3 pickup orders, he dismissed me, told me to stand by the door, and helped the next customer. My phone still would not load so never mind and I went back to the counter to just pickup my orders. Another rep assisted me but the store never set aside my 3rd order so they had trouble finding it and had to pull it from the shelf. They also gave me the wrong oil drain pan. Then at checkout, there were printer problems of course. After loading my car, my app finally loaded so I went to back to do my return. They told me since I purchased at another location they couldn't do my return. Called Advanced Auto Parts Customer Service after leaving very frustrated and they told me the store was wrong and that I should've been able to return. Overall horrible customer service experience, dismissive, had attitude, not knowledgable.

Advance Auto is one of the better car parts stores that you're gonna find around. Now that's not a…read morecredit to them as much as it is an indication that the other options to choose from around here totally suck. This store has a pretty decent group of counter Associates who always seem to be willing to be gamefully employed. They usually do a good job of finding the necessary Auto parts needed to complete most of My projects. Prices at this store are comparable to all the other chain stores and shelves are usually well stocked.

The Positives definitely outweigh the Negatives over here at the Rockaway Advance Auto Parts Store…read morewhich has gotta be hands down one of the best Auto Parts Stores in this area. They usually have whatever it is I'm looking for in-stock and readily available or they can get it to me next-day so that's pretty cool. Plus Counter Associates here are all very helpful and knowledgeable and that goes a long way especially for one of these chain type stores. Their local competitors employ some of the most lackadaisical folks you're ever gonna come in unfortunate contact with so I definitely do appreciate the Counter Service here.   You're also gonna find decent prices on most items in this Store including Motor Oil, Fluids, Windshield Wipers, Car Mats, Tools, Steering Wheel Covers, Trim Kits, and Seat Covers.   The store has it's own dedicated parking lot and it's located right off of Route 46 East. Come And Get Your Car Parts On!!

The employees have a very unfriendly attitude…read more They rolled their eyes when they heard I wanted to take advantage of the free battery installation and testing mentioned on the website when I purchased the battery. After making me wait for about 20 minutes, they finally bothered to bring the cart to my car, only to tell me that they could not do it because a bolt was under a plastic cover (side note, that bolt is easily accessible). I must mention again that the AAP website I used to buy the battery is clearly stating that the battery replacement and testing is available, for free, for my type of car (2011 Toyota RAV4). After filing an official complaint with the corporate customer service, the store manager called me, only to treat me worse than his employee. He was obnoxious, telling me that I am wrong, sarcastically congratulating me for being able to change the battery by myself (after making an unnecessary trip back home and another trip to the store to bring back the old battery, of course). He was constantly talking over me and cut the conversation short, refusing to admit that they are misleading customers with false advertisement, for services they are unwilling to provide, No surprise the employees are so unfriendly: shadow of the leader. Avoid this store.