Grant was amazing! Fantastic dealership to buy from. Would 100% buy from here again, thank you!read more

Zero communication or professionalism. No wonder this place…read moreis ranked 2.5. They have workers like Grant with attitudes that hang up on people. Then they have people like Austin and Blake Martin that say one thing and never do it. No call backs, I'm amazed they are even ranked 2.5 more like 1 Star at best.

Late model, low mileage, priced to move. Quick process. No pressure sales. Buffed my car like new…read morewhile we waited.

This place is amazing. I got the car of my dreams at a reasonable price. I highly recommend them!…read moreThe guys that work there are very nice and helpful. Don't expect to negotiate on the price. Their prices are awesome because that's as low as they can go. I also traded in my car it was seamless. They got me a great price for my jeep too. If you're looking for a high end car at a great price, go here!

Since purchasing a used Audi SQ5 from Matthews Motors Wilmington in October 2024, we have watched…read moretheir Service Department improve each time we bring our car in. This week the experience was so impressive (thank you Charlie, Rob, Jason and the mechanics) that we can comfortably say this is the best independent car service department in Wilmington and the surrounding areas. If we weren't under manufacturers warranty with our other vehicles, we would be bringing them to Matthews Motors as well. Thank you for the peace of mind!

Matthews motors recently repaired my Subaru Forester with an in-house powertrain warranty issue. A…read more$1200.00 repair only cost me 100.00 deductible. They were quick despite having to order parts and Frank B. the service manager, was excellent to deal with. He kept me informed the whole way by text then surprised me much earlier than expected due to a part on backorder... with a phone call telling me my car was ready for pick up! Hands down the best car purchase ever for me and the best customer service standing behind their warranties. Thank you Matthews Motors and Frank B.

Absolutely amazing experience. The salesman Jake was not a salesman at all, but more of facilitator…read moreand getting things done and very quickly at that !!! I called him to let him know I was interested in one of their Chevys and then I might be stopping by the following day. When I got there, he already had it pulled up front for me to take on test drive.loooved it! And it took all 15 minutes for me to purchase. It was amazing and highly recommended.!!!!

Buyer beware!! I'm not sure if they just buy these cars at auction and throw them on the lot, but…read moreit doesn't appear they inspect them at all. I bought a vehicle and didn't get a mechanic to look at it first. Big mistake. I spent $5000 in repairs the first year and it needed another $2000 repair when I just decided to cut my losses and sold it to a dealer for $2300 less than I paid for it. I almost spent as much in repairs than the vehicle was worth. I would not recommend this car lot after my experience.

I coordinated a service and maintenance appointment for my sons vehicle. I made the appointment…read moreonline through the Toyota app. We arrived in the service bay at the time of our appointment and Austin checked us in. After a short conversation we left our vehicle and went to lunch. I received texts, emails, and a phone call about the inspection with recommendations on what should be done. Most of the items on the list actually needed servicing and maintenance. One thing that stood out was the tires. The set of tires on the vehicle are high mileage tires that are not near the rating. They kept texting and making sure I didn't want new tires. Other than the back and forth about tires, everything went well and the price range was right around what I expected. This is the dealership where we purchased the vehicle new in 2012. Between here and Jacksonville Toyota all the vehicle maintenance history can be retrieved if needed. I would recommend this dealership for vehicle maintenance and service.

Thanks, David Chichilnitsky, for my first experience buying a vehicle at Hendrick Toyota of…read moreWilmington an amazing experience. You know your products you listen to the customers' needs and then you work the magic. You are definitely an asset to this business. They are lucky to have you

Excellent purchase experience…read more I have been looking for several months, on-line and at many other dealers for the next car. Finally stumbled on what I was looking for when I finally to check out the CarMax listings. The car was in SC, easy shipment to Wilmington for a first look and test drive. That first look and test drive was delayed for a week because CarMax found a problem with the car. CarMax immediately refunded the transport fee while still holding the car in reserve for my eventual test drive. I hadn't even asked about that, I was impressed. The week delay was not a problem for me, I'm happy they took it Bob King Mercedes for its diagnosis and easy fix. The team there (at CarMax), including many in the service department were transparent in communicating the cars status while I waited to test drive it. I don't recall all the names but do recall Josh and Martin. Overall, everybody we've met or talked to (even just walking through the office space), made greetings, were professional and courteous, great bunch of people. On test drive and purchase day, we were fortunate to have Katie Ricketts as our Customer Specialist to take us through the complete process. Katie is a leading example of the complete team at CarMax, professional, personable and courteous. Plus, she's very detail orientated when processing the paperwork, and efficient while doing it. Thank you Katie.

Delightful experience selling our vehicle to CarMax Wilmington. The process was efficient and easy,…read moreand we were pleased with our offer. Shoutout to Adam Martin for his above-and-beyond friendly, communicative service. I highly recommend CarMax and, specifically, Adam Martin.

Got a 2011 Honda Crv- Buying process was easy. So far so good…read moreWould recommend. Very Helpful and courteous all the way.

Joshua and his team made purchasing my 2010 Subaru Forrester an amazing experience! He was so…read morehonest, efficient, and affordable! I would recommend Patterson auto to everyone and anyone.

The best experience I've ever had buying a used car. First off, thank you for your service, then…read morethank you for the great deal, and thank you for having the perfect car for me. You were great to deal with and you beat the price of every other dealership I was looking at.

Found a vehicle I had been looking for on their website, it was after hours so I called and left a…read moremessage. Even before posted opening hours I received a return phone call. The vehicle was exactly as they claimed it to be, they give the Carfax on their website, complete transparency on everything. The staff were very friendly, absolutely no high-pressure sales at all, (experienced really high pressure from two large dealerships yesterday), helpful and made the car buying process easy from start to finish. The selection of vehicle makes on their lot is amazing, and their prices of the vehicles, mind blowing. I will definitely be back when I am in the market for another car. In the meantime, my beautiful blue Jeep Wrangler Willys and I will be having fun in the sand this summer. thanks to Wholesale Direct, the best in the business!

I left a negative review, but my car only had a small problem that I fixed. My salesman, Scott…read moreMele, walked me through various ways of handling the issue and then upgraded my warranty at no extra cost.

I had a check engine light and called the dealership to diagnose and fix. I made an appointment to…read moredrop off the car at 8 am and received my first call at 430 pm to let me know they completed the diagnosis. Unfortunately, I needed a part that wouldn't be available until the following week. So I made yet another appointment and dropped off at 8am. I was asked to wait as my car would take first priority. I declined and received a loaner car. I then was called 3 hrs later and told all my work was complete. I returned and received my key and learned that not all the services we agreed to were completed They asked me to wait to complete the additional service which i declined. The service manager "Dan" continued to tell me he was too busy and he was doing a 2 person job. He couldn't keep up with the existing work load and didn't keep my requests with my work order. At my second visit, his manager, "Charlie,"assured me they all my requests would be completed

The staff is great, and their U-Haul is almost perfect. I've used their service numerous times.read more

Needed to move from a smaller storage unit to a much larger one. Decision was made at the last…read moreminute so we not have an appointment or reservation...decided to stop at Lloyds's - HIGHLY RECOMMEND this location for your Uhaul needs. Friendly, polite staff and clearly explained all fees and charges- NO hidden surprise fees. Quick process so we were able to get a Uhaul, and complete our move within a few hours.