Even if they changed their business practices i would never trust them again. Had them install a…read morenew transmission in a Chevy diesel 6.5, they broke every wire in the harness going to transmission, they repaired the harness with butt connectors & electrical tape & never mentioned a word about it! They also pinched the starter wire between the block & transmission! & to top it all off they used the old torque converter. Who does that? Charged us 5500.00 & caused us so much down time & extra costs in repairs for damage they did. Granted, you can always blame the mechanic assigned to perform the work, but it's always the owners name & responsibility to verify the work was done properly. Which they failed miserably. Because of their unprofessional attitude, the way they treat customers, i don't appreciate being yelled at or threatened. I do have witnesses, the corners that were cut, & repairing the other damage caused by their carelessness, not checking over completed work before it leaves their shop, is it any wonder so many people go to rapid to have work performed professionally? Go ahead & roll the dice if you want, but if you want to gamble, there's casinos in town. Your odds of winning are no doubt greater there!

Took my Mazda in because there was an issue my husband wasn't sure of. The mechanic was able to…read morefigure it out and replace the part within a day. Excellent work. Great value. Very happy with the service.

I was having car trouble on my way home from South Dakota to Utah. We called up the shop and the…read moreowner, Nate got us right in to check it out. He ordered the parts, got us safely to a local hotel and fixed the car over night so we could be on our way in the morning. He even picked us up at the hotel. Thank you so much.

From the owner: Lynn's Auto Repair Inc Provides Auto Repair, Auto Diagnostics, Tune Ups, Oil Changes and Car AC…read moreRepair to the Gillette, WY Area.

Always a pleasure. Thank you Red and Ben for fixing my ride so quick and making sure it's not gonna…read morebreak down on me.

I was impressed with there professionalism, knowledge and friendliness. I was very happy with the…read moreservice provided.

If I could rate negative stars, I would. Had to start recording our conversations with them (and…read moretelling them I was doing so) because they lied to me multiple times about my vehicle. Three months later I STILL do not have my vehicle. Bout to go pull it from their lot and trailer it to Denver. Ridiculous. At one point they told me they had no record of my vehicle ever being there. Awful service.

I am extremely disappointed with the assessment and overall handling of my vehicle…read more I brought my truck in to have the tailgate latch repaired and to run an engine diagnostic. I dropped the vehicle off at 8:00 a.m. and was told the assessment would take only a few hours. However, I did not receive any communication throughout the day. When I called at approximately 4:30 p.m. for an update, the staff member I spoke with was unprofessional and dismissive. I simply wanted to know what had been diagnosed, the estimated cost, and whether the tailgate latch repair had been completed. At that point, I was informed that the tailgate latch had not been repaired and that the shop had identified nearly $8,000 in additional issues. I advised them not to schedule or proceed with any repairs and stated I would come in the following morning to discuss the findings. I arrived at 8:00 a.m. the next day and explained that I intended to seek a second opinion. The same staff member remained unprofessional and then stated that someone from my crew had accessed the truck overnight and tampered with the tailgate. This claim is completely false. My crew and I were over 100 miles away and did not return until that morning. When I inspected the truck, I found that multiple wires had been cut and an additional bracket had been broken on the tailgate--damage that was not present when I dropped the vehicle off. As a result, the cost to repair the tailgate increased by an additional $500-$600. When I asked whether the vehicle had been vandalized on their property, I did not receive a clear or appropriate response. I requested the return of my truck and informed them that I would be taking it elsewhere for another evaluation. I was only given the manager's phone number, and despite waiting all day, I have yet to receive a return call. Given the circumstances, I believe a police report for vandalism occurring on their property should have been considered. The lack of communication, accountability, and professionalism throughout this experience has been unacceptable. Note: This platform requires a star rating, but if it were up to me, I would not give any stars.

We had a screw in a tire as we were leaving an RV Park. I was able to fill the tire up and my wife…read moregot us an appointment. Josh got us in right away and we were on the road in 45 minutes. They repaired the rear dual tire with the 5th wheel on. It was less than $35.00. Thanks so much Josh and staff!!

The biggest thank you ever from a stranded wife on I 90. You…read moreGuys are absolutely amazing. Quick unbelievably efficient and just an all around bunch of great guys. Thank you so much for the quick rescue!!!

If I could give zero stars, I would. I wasn't even a customer -- I was just unfortunate enough to…read morebe on the road near one of this company's tow trucks on I-90 on my way to Spearfish, SD. Their driver was weaving between lanes, tailgating, and speeding like they were in a race. It was reckless, dangerous, and completely unacceptable for someone operating a massive vehicle. I managed to get the company name from the truck, but there were no identifying numbers or contact info visible -- which makes me wonder if this kind of behavior is something they're used to hiding. If they treat other drivers this carelessly, I'd hate to imagine how they treat customers' vehicles. I wouldn't trust this company with anything, especially not my safety or my car or the van he cut off and almost caused a major accident. Do better.

I have had some issues with 2 different vehicles this year, i called Dads and they got me in…read morepromptly, they were very professional and Clean working on my Van, at the same time I had borrowed a vehicle from a friend and it broke down, and since I had borrowed it, I fixed it! I called Dad's, and they had to Tow it to the shop, they got it running and went above and beyond , to explain stuff to me, and to make sure I had all the warranty stuff for my friend for what they had to replace, They have a great group of guys, and I would highly Recommend them, For Towing and or Mechanic work! 5 STARS!!

Always get my tires from these guys. Super nice guys and always get me taken care of A+ serviceread more

Shane performed a road side service on a blown trailer tire late Friday along the freeway. He was…read moreprompt, friendly and quick to get the job done and back on the road. Highly recommend them for your tire needs, emergency or otherwise!!

I'm hard on my trucks. The guys at Midas Gillette are just about the only guys I trust with my…read morevehicles for personal use and for my business. They do quality work, offer multiple options for problems after a diagnostic, and do their best to save you time and money. On the off chance they aren't able to fix something, they'll give you recommendations on who can.

My partner and I were on vacation in Yellowstone and were traveling back home to Nebraska. When we…read morestopped in Gillette to get gas, our brakes locked up and we knew we couldn't drive the 10 hours to get back home. Many locations in Gillette at the time were booked a week out, but when I explained our situation to Midas, they fit us right in. They explained every step of their inspection process and let us know the issues going on with our car in a very timely manner. Mike was extremely kind and understanding and did everything he could to help us out. I also really appreciated that when I asked for explanations of the purposes of the broken parts in the car, Mike explained them thoroughly without talking down to me, which I have often faced in auto shops. I highly recommend stopping here the next time you need car help. I felt respected and felt like an extremely appreciated customer.

Got there at 8 to have oil change and then tires rotated…read more Stripped lug nut - now home by shuttle - waiting for them to bring truck! Disappointing I asked first for no charge for service! Wayne Schneider Only person in there!

Excellent customer service from Tate & Co. Saw us on short notice for an unexpected problem, and…read morehelped us troubleshoot a solution to get us back on the road. Very neighborly!

Very nice service. But they need to clean up around front…read moredoor. Move the area for smoking from in front of the door. Empty trash cans from in front of doors. Just needs some cleanup.

We were traveling through town when we realized our Engine Oil cap was missing. So we noticed…read morethere was an O'reilly's behind the Flying J and called them up. The young woman that picked up the phone was very professional and was able to assist me on tracking down the correct cap for our 97 Tahoe. When we arrived the young woman was on the phone but the gentlemen working with her didn't miss a beat and was able to track down the cap in matter of minutes. The entire staff was friendly and it made our shopped NH experience worry free considering we were traveling from Austin, TX. Thanks for the awesome work!!