Our car had some problems just outside Buffalo, WY. I called O'Reilly Auto Parts on our way into…read moretown to see if they had an OBD2. Kody told me they did, so we drove straight there. Kody hooked up the OBD2 to our vehicle, went back inside, and printed out a report. He then recommended some mechanics and some restaurants in town. No charge. No obligation. Such an amazing service!! Thank you, Kody and O'Reilly!

Great auto parts store that offers loaner tools. We've been on the road, far from home, and these…read moreguys helped us out! They loaned us a drill so we could secure our luggage carrier to keep it from opening up in high winds on interstate highways going 80mph for days! What a great little store in Buffulo, WY, halfway between the Badlands and Yellowstone National Park!

Stopped in on busy day after being waylaid for the night because of a snow storm. One of our tires…read morewas losing pressure. Despite their full schedule, Hagen said he would try to squeeze us in. Turns out we had a screw in the tire. While waiting, we watched the team help others. Seth and Jordan were knowledgeable, professional and kind with every customer. The place ran like a well-oiled machine. Lol. Hagen removed and patched our tire for us. And when we pulled our credit card out, he said, "No charge". We tipped and told him to buy the boys a beer. Superb service.

These guys are marvelous professionals…read more I stopped in with my RV because I had a couple of issues that need to be checked out. It didn't involve buying new tires because diagnosis of the problem with under inflation was unknown - it could've been a defective tire or tire with a nail in it. Also, the readings for tire gauge with it were different from the tire, pressure management system, signaling that perhaps one or the other might be faulty. I had these folks look into it. they figured out tge solutions in about 15 minutes. Can't say enough good things about this place or the staff and management. Discount tire doesn't usually charge customers for air checks and top offs. But if they help you out as they did me I suggest you leave this guys who did the work a cash tip. Discount tire will get my next tire business.

This place provide poor customer service I purchase a motor waited over a month and never got…read moredelivered keep getting a different date and time for my delivery, employee refuse to provide my refund saying my bank have disputed charges and took money from them what never truth my bank have no idea until after they refused to give me a refund I call and ask bank fir help to file dispute worse experience ever poor customer service Rude staff poor service

Bought a remanned alternator in January. Also had to change out a brake booster and power steering…read moresystem at the same time. So I had to first find all the parts for my Vehicle and get them ordered, this took a little bit of time. So got it all put together. Fired up the beast. Seemed to be good. Then battery not charging shows up on the dumby panel. New (remanned) alternator doesn't charge. Took it back and wouldn't ya know it. I don't even have a phone number there anymore. So my lack of receipt is now the issue motal Of the story. Have them check the alternator before you leave the store. Because even though the manager knew it was sold from him, he couldn't do anything since I was no longer in the system under my phone number and it also showed I hadnt been there since 2013. So I bought someone else's old alterator. NICE!!!! Now I have two of em TO ALL WHI NEED TO KNOW GILLETTE ALTERNATOR AND STARTER REALLY OUTDOES THE PARTS STORE AND BET YA SAVE A COUPLE PENNIES WHILE YOUR AT IT

I was passing through and I was having car trouble. Levi helped me get my car fixed and running…read more The staff was amazing.

Great shop, great people!! Got me back on the road for a tire repair!…read more Keep up the great work!

This is a good shop that takes care of their customers…read more 24 June 2023 I arrived in Gillette, WY from Washington State with my daughter. My bike developed a horrible whine in the primary (2001 Road King). There was a tornado coming this day and 2" hail for our area. Rangs Cycle held the door open for us (with a tornado coming) and took my bike in. My daughter and I got a room and they kept the bike overnight. Kris (owner and mechanic) came in the next day when they were scheduled to be closed and out of town. For $500.00 I got a new clutch hub and race barring. I was back on the road the next day. Kris & Becca (owners) are wonderful people and they take care of customers. The dealer Deluxe Harley-Davidson in Gillette, WY would not help me figure out where the noise was coming from. The service manager (tall guy with a long beard) refused to even listen to the bike in the parking lot. He wouldn't even lend me a stethoscope so I could listen myself. I asked if there were any other places, I could go and HE LIED! He said there are no other places in town. Rangs is 3.9 miles away. This dealer was willing to leave my daughter and I stranded with a tornado and 2" hail because they have beef with another shop and THEY LIED to us.

If you get a chance go see Cody and his Crew. I have been taking my Business and other Projects to…read moreWhite's Energy Motors for (10) years. They have always taken care of my Vehicles and other Ventures. Tony; the Service Manager has "Totally Given" of his time and efforts to me. My Dodge Ram 2012 Club Cab Pickup Truck was purchased @ White's on December 28,2011 and is one of the most dependable Outfits that I have ever owned. The 2005 Dodge Neon was recently in for Service and cost less that the estimate; "Fantastic" work by the Mechanic; "Thank You" Lynn. Stu and Melanie in the Service Department treated me w/respect and the utmost courtesy. The Lady in the Cashier Department took care of my payment quickly and was very thoughtful. I stopped out @ the Lot the other day and every one was dressed in Pink Polo Shirts. They are Supporting "Paint Gillette Pink" in recognition of Breast Cancer Awareness Month. I will post some Pink Awareness Ribbons @ the Service Desk and the Parts Counter; if given Permission; for any one that would like to join in on the Campaign. With all due respect, I. R. ANONYMOUS

If I could rate negative stars, I would. Had to start recording our conversations with them (and…read moretelling them I was doing so) because they lied to me multiple times about my vehicle. Three months later I STILL do not have my vehicle. Bout to go pull it from their lot and trailer it to Denver. Ridiculous. At one point they told me they had no record of my vehicle ever being there. Awful service.

I would give you 10 stars if I could... your customer service is outstanding.. Alex and Travis are…read morethe best.. knowledgeable , professional and just awesome guys... we arrived on Wednesday for service appt on Thursday and plugged our RV in ( I like to refer to you as Camp Cummins) ..you took care of the engine and transmission oil changes and checked our brakes as they had overheated in the mountains... let us stay Thursday night so we could settle up on Friday and not only let us have some delicious popcorn but gave us a great recommendation for dinner..we loved our meal at Los Compadres by the way..anyway can't say enough nice things about you all but may God bless you all.. keep doing what you do PS ..Travis let us get some coffee and whoever makes it ..I just want you to know it was some of the best I have tasted.. you beat Starbucks for sure

Can't say enough great things about the customer service here! They were amazing!! Peter and Tyler…read moregot our RV fixed up in no time and everyone was friendly and knowledgeable. Best experience yet.