Terrible shop with the worst mechanics, I was deployed and my ma wanted to do something nice for…read moreme. She took the truck to the shop and they were supposed to fix the rear main seal and the water pump. They proceeded to tell her it wasn't the rear main seal and that we needed a new oil pan. Charged her for what should've been a gold plated coil pan and then they didn't connect the air intake properly and also jammed the mass airflow sensor in sideways. When I had gotten my truck back after deployment it was gasping for air we found the air leak and fixed that particular problem. However I ignored that it had a new rough idle and it just threw code for both banks and that's when I noticed the mass airflow sensor. whoever the mechanic that worked on my vehicle should never be allowed near a vehicle again. The amount of items he was negligent towards not to mention the lack of finesse with the parts he reapplied show he does not have what it takes to be a mechanic. I was so mad initially with how I got my truck back i didnt ever want to acknowledge my truck went to that shop I now regret not taking it back and forcing them to fix what they had done.

My vehicle had some diagnostic issues and by simply calling he explained to me what EXACTLY was…read moregoing on. Whew! What an amazing mechanic! I would highly recommend this shop to anyone! I offered to pay him for his time but he literally answered all over the phone. If and in the future I will bring the vehicle in for any other further issues!

On our trip from Monument, CO to Flathead Lake, Montana, our Mercedes GL 450 suddenly QUIT RUNNING…read moreabout 30 miles south of Buffalo, Wyoming. Fortunately had cell reception and called Pat at K&K in Gillette, Wy. Said he could do diagnostics at 4:00 the following day. After a 100 mile flat tow, completed diagnostics, overnighting of the Mercedes fuel pump, we were back on the road in two days! Pat was very competent, hard working, and ethical throughout. Highly recommend.

Our cross-country drive from Virginia to a family reunion in Thermopolis, Wyoming, had been going…read moresmoothly until what sounded like a transmission failure near the Gillette exit. To say we were extremely concerned would be an understatement. My daughter immediately took her phone and searched for an auto repair business. K&K Auto Repair was listed as the only garage still open (it was 5:35 pm on a Friday) for the day. We limped into K&K, parked our Mercedes GL450, and entered the establishment. The receptionist greeted us with kindness and warmth. We explained our situation, and she alerted the mechanic. The mechanic, displaying the same type of courtesy and professionalism, took our car to the garage for a diagnostic test as we eagerly waited for the results. Twenty minutes later, the mechanic stepped into the waiting area and said, "I have good news and bad news. The good news is that your transmission is fine. The bad news is that your lower fuel pump is done, and I will have to order a new one." Sadly, we had to leave the car at K&K for the repairs, and my father-in-law drove from two hours away to pick us up. The following Thursday, K&K contacted us and said the necessary repairs had been made and the vehicle was ready to be picked up. The next day, my father-in-law dropped us off at K&K, we paid a fair price, and began our journey back to Virginia. Our car ran like a new car all the way home. Whether your car is domestic or foreign, K&K can repair your car. Thanks, K&K!!!!

I was having car trouble on my way home from South Dakota to Utah. We called up the shop and the…read moreowner, Nate got us right in to check it out. He ordered the parts, got us safely to a local hotel and fixed the car over night so we could be on our way in the morning. He even picked us up at the hotel. Thank you so much.

From the owner: Lynn's Auto Repair Inc Provides Auto Repair, Auto Diagnostics, Tune Ups, Oil Changes and Car AC…read moreRepair to the Gillette, WY Area.

Even if they changed their business practices i would never trust them again. Had them install a…read morenew transmission in a Chevy diesel 6.5, they broke every wire in the harness going to transmission, they repaired the harness with butt connectors & electrical tape & never mentioned a word about it! They also pinched the starter wire between the block & transmission! & to top it all off they used the old torque converter. Who does that? Charged us 5500.00 & caused us so much down time & extra costs in repairs for damage they did. Granted, you can always blame the mechanic assigned to perform the work, but it's always the owners name & responsibility to verify the work was done properly. Which they failed miserably. Because of their unprofessional attitude, the way they treat customers, i don't appreciate being yelled at or threatened. I do have witnesses, the corners that were cut, & repairing the other damage caused by their carelessness, not checking over completed work before it leaves their shop, is it any wonder so many people go to rapid to have work performed professionally? Go ahead & roll the dice if you want, but if you want to gamble, there's casinos in town. Your odds of winning are no doubt greater there!

Took my Mazda in because there was an issue my husband wasn't sure of. The mechanic was able to…read morefigure it out and replace the part within a day. Excellent work. Great value. Very happy with the service.

Platinum is the only place in Gillette that I will take any of my vehicles. I bought 2 of my…read morevehicles there for a no hassle fair price and they have been more than fair when I take them in for service or any type of repair.

Platinum Auto garage they've always been honest and fair. Good quality work never had any problems…read morethey care about you and they care about your vehicle and that's how it should be. I've been going there for many years and plan on many years to come thank you for your quality work.

Another awesome experience at Octane Garage! They completed an oil change and this place was the…read moremost thorough I've been too! The inspection report is something I have never seen other places do, even attached pictures to show you! That part is super cool and helpful! Austin and Rylea, I think is her name, were super helpful and very nice and professional! The lobby area was really clean and inviting, which again you don't see a lot of! Definitely check them out!

We came up for a swim meet from down south far from home and had problems with our Ram wheel seal…read moreand bolt came out of brake caliper. They were able to get it in and fixed that day. Fantastic service and very polite. Thank you so much.

I'm hard on my trucks. The guys at Midas Gillette are just about the only guys I trust with my…read morevehicles for personal use and for my business. They do quality work, offer multiple options for problems after a diagnostic, and do their best to save you time and money. On the off chance they aren't able to fix something, they'll give you recommendations on who can.

My partner and I were on vacation in Yellowstone and were traveling back home to Nebraska. When we…read morestopped in Gillette to get gas, our brakes locked up and we knew we couldn't drive the 10 hours to get back home. Many locations in Gillette at the time were booked a week out, but when I explained our situation to Midas, they fit us right in. They explained every step of their inspection process and let us know the issues going on with our car in a very timely manner. Mike was extremely kind and understanding and did everything he could to help us out. I also really appreciated that when I asked for explanations of the purposes of the broken parts in the car, Mike explained them thoroughly without talking down to me, which I have often faced in auto shops. I highly recommend stopping here the next time you need car help. I felt respected and felt like an extremely appreciated customer.

Labor Day Monday late afternoon Hot and Smoky…read more Everything closed of course Friends and Family miles away and tired on a long weekend My car died and I was alone with two dogs dying from the heat. This tow company arrived promptly Helped me get my car to a safe place Helped me get myself and two dogs to a hotel If your going to break down in the middle of Wyoming on a Hot Afternoon this is a excellent Tow Company-HANDS DOWN

If I could give zero stars, I would. I wasn't even a customer -- I was just unfortunate enough to…read morebe on the road near one of this company's tow trucks on I-90 on my way to Spearfish, SD. Their driver was weaving between lanes, tailgating, and speeding like they were in a race. It was reckless, dangerous, and completely unacceptable for someone operating a massive vehicle. I managed to get the company name from the truck, but there were no identifying numbers or contact info visible -- which makes me wonder if this kind of behavior is something they're used to hiding. If they treat other drivers this carelessly, I'd hate to imagine how they treat customers' vehicles. I wouldn't trust this company with anything, especially not my safety or my car or the van he cut off and almost caused a major accident. Do better.