I'm from Biddle and broke down 50 miles south of Gillette. I thought I had a freeze plug issue…read more I Goggled auto repair Gillette, by luck I found Bud's. Had my trucked towed to the shop. While I was waiting they offered to take me to get something to eat. As it was a bit of a stressful situation there were concerned for me. I can't speak high enough of professionalism and quality of the shop. Thank you so very much Jim Clark

Terrible shop with the worst mechanics, I was deployed and my ma wanted to do something nice for…read moreme. She took the truck to the shop and they were supposed to fix the rear main seal and the water pump. They proceeded to tell her it wasn't the rear main seal and that we needed a new oil pan. Charged her for what should've been a gold plated coil pan and then they didn't connect the air intake properly and also jammed the mass airflow sensor in sideways. When I had gotten my truck back after deployment it was gasping for air we found the air leak and fixed that particular problem. However I ignored that it had a new rough idle and it just threw code for both banks and that's when I noticed the mass airflow sensor. whoever the mechanic that worked on my vehicle should never be allowed near a vehicle again. The amount of items he was negligent towards not to mention the lack of finesse with the parts he reapplied show he does not have what it takes to be a mechanic. I was so mad initially with how I got my truck back i didnt ever want to acknowledge my truck went to that shop I now regret not taking it back and forcing them to fix what they had done.

We had a check engine light come on during a road trip for an over-boost issue on fords eco boost…read more Milo helped us out and ran a whole diagnostic and said the turbo and waste gate were operating properly so he cleared the light. Back on the road within' 30 minutes. Don't get service like that in the big cities/big businesses.

Another awesome experience at Octane Garage! They completed an oil change and this place was the…read moremost thorough I've been too! The inspection report is something I have never seen other places do, even attached pictures to show you! That part is super cool and helpful! Austin and Rylea, I think is her name, were super helpful and very nice and professional! The lobby area was really clean and inviting, which again you don't see a lot of! Definitely check them out!

We came up for a swim meet from down south far from home and had problems with our Ram wheel seal…read moreand bolt came out of brake caliper. They were able to get it in and fixed that day. Fantastic service and very polite. Thank you so much.

Even if they changed their business practices i would never trust them again. Had them install a…read morenew transmission in a Chevy diesel 6.5, they broke every wire in the harness going to transmission, they repaired the harness with butt connectors & electrical tape & never mentioned a word about it! They also pinched the starter wire between the block & transmission! & to top it all off they used the old torque converter. Who does that? Charged us 5500.00 & caused us so much down time & extra costs in repairs for damage they did. Granted, you can always blame the mechanic assigned to perform the work, but it's always the owners name & responsibility to verify the work was done properly. Which they failed miserably. Because of their unprofessional attitude, the way they treat customers, i don't appreciate being yelled at or threatened. I do have witnesses, the corners that were cut, & repairing the other damage caused by their carelessness, not checking over completed work before it leaves their shop, is it any wonder so many people go to rapid to have work performed professionally? Go ahead & roll the dice if you want, but if you want to gamble, there's casinos in town. Your odds of winning are no doubt greater there!

Took my Mazda in because there was an issue my husband wasn't sure of. The mechanic was able to…read morefigure it out and replace the part within a day. Excellent work. Great value. Very happy with the service.

I had a mishap with a side-by-side off the grid. Cy knew right where my grandson and I were…read morestranded based on my sketchy description of the area. They dropped what they were doing and arrived within 20 minutes (I have no idea how they pulled that off since we were miles away from the nearest town!). They were good, fast, and reasonably priced. I called them because they were the first company that popped up on my phone when I searched for a towing service. Now I will use them on purpose every time I have a need in the future. Thank you, men!!

Had to call every other day to get updates. Didn't get done what I needed done. Got it towed to the…read morenext town without letting me know to get a key fob programmed even though he said he'd have the guy come out and do it so it cost me a tow bill that he didn't tell me about and I never actually got the key fob. Would've been ok with me but it was a surprise 200 onto my bill he didn't tell me would be there. Very poor communication from a mechanic. Less than 15 minutes after I went and picked up my truck because nothing was getting done he was calling me about the money I owed him. Do not recommend.

I was having car trouble on my way home from South Dakota to Utah. We called up the shop and the…read moreowner, Nate got us right in to check it out. He ordered the parts, got us safely to a local hotel and fixed the car over night so we could be on our way in the morning. He even picked us up at the hotel. Thank you so much.

We were having overheating problems in our Motorhome on Sunday and nursed it to Gillette, WY…read more Monday morning we were in their parking lot when they opened. Within half an hour we were in the shop and they were trying to find the problem. They had to overnight a part and as soon as it came in he next day they were fixing it and we were done by the end of the day and on our way. Great service and great staff.

While driving across the country my alternator blew out. Luckily I broke down near an able…read moremechanic. I had to wait a full day for a piece to arrive from Billings, MT but the mechanic had it installed nearly as soon as it arrived. The work was done in a timely fashion, for reasonable price and I made it back across the states without further incidents. Success!

Lesson learned. Tornados don't just happen in Kansas. Imagine my surprise when a rainstorm…read moretransformed into a tornado watch / torrential rain / hail storm within 15 minutes of checking the real time satellite weather report. I ended up stranded on the side of I-90 in almost 3" of hail on an incline towing a small 554 lb trailer without snow or all season tires because it was June and I'm from California. I called the Gillette Police Department, who called the Highway Patrol, who called a AAA wrecking company to pull me out. Dexter's showed up shortly after and I was soon on my way. The driver was very friendly and because I was a bit freaked out by the whole incident, also calm and gave me good advice about how to drive through the water covered and some ice covered roadway until I was safely out of range of the storm. Note: If you're towing a trailer you'll need to have premium AAA coverage to tow both your car and trailer.